Service Desk Analyst
- Hiring Organisation
- Randstad Digital
- Location
- Norwich, Norfolk, East Anglia, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £12 - £12.59 per hour
clear, friendly telephone and digital support to diagnose and resolve technical incidents. Incident Management: Accurately record, classify, prioritize, and monitor tickets within our IT service management system in line with SLAs. System Administration: Manage user accounts, system permissions, and desktop software installations. Customer Care: Translate complex technical issues into simple ...