8 of 8 Contract Customer Service Jobs in Scotland

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Service Desk Manager for an initial 3 month contract on a rate of £350/day (Inside IR35). This role will be based in North Lanarkshire. Responsibilities: - Responsible for the resourcing … development of the team, including the preparation and co-ordination of service transition activities. Essential Skills: - You can track, log and correct information to protect assets and components - You can identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions - You can translate lessons learnt ...

based in Edinburgh. Our client is seeking a client facing Senior Product Support Analyst working with the global client services organisation. Responsible for Service request, Incident, Problem and Change Management activities focused on the Security Finance and Collateral Management product. Responsibilities: Provide clients with great customer service … Java, .Net, Power Builder Prefer a working knowledge of Security Lending and Collateral Management, ideally with front and back office experience Enthusiastic commitment to customer service Proven ability to meet deadlines while working in a dynamic, fast-paced environment Must be able to work outside daytime shifts ...

support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. … with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time … government SC clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time … government SC clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within ...

with SLAs Work closely with facilities, vendors, and internal IT teams during the move Required Skills & Experience: Previous experience in an IT Support/Service Desk/Desktop Support role Strong knowledge of Windows OS, Microsoft 365, and standard office hardware Hands-on experience with hardware moves, installations … office relocations Excellent customer service and communication skills Ability to work on-site full time and manage physical IT tasks ...

exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. … Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting ...

business-critical applications across multiple INEOS businesses. The successful candidate will ensure application stability, security, and performance while driving continuous improvement to meet agreed Service Level Agreements and business objectives. This role involves delivering end-to-end application lifecycle services, including design, implementation, maintenance, upgrades, and modifications, while safeguarding … achieve business goals for availability, reliability, security, functionality and cost while meeting the growing needs for digital security and legislative compliance to meet Service Level Agreements (SLA). Define/develop, test & implement both in-house developed & third-party applications to meet business defined requirements and ensuring they comply ...