2 of 2 Contract Customer Service Jobs in Scotland

for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues … Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ability to prioritize tasks and More ❯

Service Delivery Coordinator- Hybrid- £20.00 an hour About the roleAs a Service Delivery Coordinator, you will be working with the network expansion team on a specific project. You will be contacting B2B customers and trying to arrange for them to have their existing kit replaced. Tell me more, tell me more Our client is currently looking for a … you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours)Must Haves: Experience working in a B2B environment. Experience of customer service and coordination. Customer support experience Able to work alone and take initiative Able to speak with people and liaise. What's in it for you? - Our More ❯