1 to 25 of 32 Contract Customer Service Jobs in the South East

Service Scheduler 12 Month Fixed-term Salary: £34,525.56 + £6,210 Yearly bonus Office-Based (Milton Keynes) Hours: 37.5 hours per week (Monday–Friday, 09:00–17:30 with 1-hour lunch) About the Role: An exciting opportunity has arisen for a Service Scheduler to join … busy Customer Support Centre, delivering first-class technical coordination and customer service across a portfolio of diagnostic and laboratory instrumentation. This role is highly customer-facing and focuses on providing a seamless support experience, coordinating field service activity and ensuring contractual service levels ...

Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used … customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer ...

Technical Support Help Desk Analyst (French Speaking) - 5 days: Monday - Friday, hours 12.00- - 19.30pm As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with … Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone ...

About the role Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: Service Desk Analyst To provide operational and technical support … support of all hardware and software supplied to the end user. Support for the MS 365 suite. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. To proactively work with customers to suggest better ways of working ...

does their technology estate. We're working with a leading Professional Services firm that's expanding its IT function to support business growth, improve service delivery and contribute to a number of technology projects. They're looking for an Interim IT Support Analyst to join the team … including Outlook, Teams and SharePoint. Assist with onboarding and offboarding processes. Escalate complex technical issues where appropriate. Maintain accurate documentation and update the IT service management system. Support office technology, meeting room equipment and printers. Assist with technology rollouts, system upgrades and other IT projects. About ...

join a secure and fast-paced support environment in Reading. This role is ideal for an experienced first-line support professional with strong customer service skills and a passion for resolving technical issues. You'll be responsible for providing frontline support, managing incidents and service requests … experience within a secure operational environment. Key Responsibilities Provide Level 1 technical support for end users and customers. Log, manage, and resolve incidents and service requests within agreed SLAs. Perform initial troubleshooting and diagnosis of technical issues. Escalate complex issues to appropriate support teams when required. Keep customers informed ...

Contract Opportunity – 1st Line IT Support £180-£200/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This role is more than just answering tickets … while also getting involved in small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting ...

Support Engineer – 6-month contract – Woking My customer is looking for an experienced IT Support Engineer that will be responsible for diagnosing and resolving technical issues across a Microsoft environment, supporting users up to 2nd Line level, and taking ownership of the complete Joiners, Leavers and Movers (JLM) process. … Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent customer ...

line IT support to users across the business, assisting with hardware, software, and Microsoft 365-related queries. Log, monitor, and resolve IT incidents and service requests through the ticketing system, escalating where necessary. Support the setup and configuration of laptops, desktops, mobile devices, and peripherals. Assist with onboarding … starters. Provide basic support for meeting room and video conferencing technology. Maintain accurate IT asset records and support hardware inventory management. Deliver excellent customer service and desk-side support to users at all levels. Requirements Up to 2 years' experience in an IT Support, Service Desk, Helpdesk ...

month contract. This is an excellent opportunity for an organised administrator who thrives in a fast-paced environment and enjoys delivering outstanding customer service while managing high volumes of work. There is no phone work involved with this role! Key Requirements: Exceptional attention to detail and accuracy Strong … customer service and communication skills Professional email writing and correspondence skills Ability to work to deadlines and manage high workloads IT literate with experience using CRM systems Good Excel skills Flexible, adaptable, and able to prioritise effectively Ideally have knowledge with Dynamics 365 The Package: Salary ...

Role – Service Desk Engineer (DV Clearance) Location – Farnborough, 5 days a week Contract – Initial 6 months Rate - £300 to £350 per day Start – ASAP You must hold active DV Clearance to be eligible for this role. This role has been deemed Outside IR35. The Opportunity Our client is looking … talented Service Desk Engineer to join their growing technical support team, providing essential IT support within a highly secure environment. This is an excellent opportunity for someone who enjoys solving technical problems, delivering outstanding customer service, and working with modern Microsoft technologies. You'll be part ...

Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: £40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations … days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within a busy … service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within a busy … service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

Service Desk Analyst (1st/2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support … fast-paced, customer-focused environment. Remote Outside IR35 £150 – 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly ...

Senior Customer Data Analyst (Contract) £400 per day (Outside IR35) 3-month Contract London-based Hybrid - 2 days in the office This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer … will report into the Head of Analytics and work alongside a close-knit group of analysts. The Role and Deliverables Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes Analyse ...

Field Engineer VIQU have been approached by a customer who are seeking an IT Field Engineer contractor to provide additional BAU support across multiple client sites. This is a field-based role, requiring regular travel to various locations to provide onsite IT support, deployments, and break-fix services. … successful Field Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. You must be comfortable travelling between sites and have previous experience working in a Field Engineer or mobile IT support role. The role: This role ...

internal teams and external stakeholders. Business Analysis and Projects: Gather, analyze, and document business requirements. Review and improve workflows to enhance efficiency and customer experience. Assist in project coordination and implementation. Prepare user guide, process documentation, and training materials. Develop test cases and perform UAT for system/process … workflow efficiency. People To ask for help and support where necessary. To maintain good team work and work relationship with colleagues and other departments. Customer To demonstrate a comprehensive understanding of the bank’s products and services before engaging in any customer-facing sales or advisory activities. ...

secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage … assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience ...

/CD processes Ability to investigate and resolve complex technical issues Strong communication and stakeholder engagement skills Desirable Experience Dynamics 365 Sales, Customer Service or Field Service Power BI and reporting solutions Azure data services and enterprise integration platforms Data migration and CRM data quality initiatives Experience ...

restore service. The ideal candidate will have a can-do attitude and thrive in a fast paced environment. Excellent communication skills and a customer-oriented approach Minimum of 3 years of experience in IT support or a related field Strong technical support skills with a focus on IT support … software troubleshooting Excellent customer service and communication skills for effective help desk interactions Proficiency in Microsoft Office 365/Azure including MFA, Conditional Access, Account creation Support of full Microsoft Office Suite (all versions, including Office 365, Microsoft Azure) An understanding of networking including VPN, Firewall ...

configuring devices, and supporting users throughout their lifecycle. The successful candidate will have a blend of technical support, device management, user administration and customer-facing experience within a modern Microsoft environment. IT Support Engineer key Responsibilities: Provide 1st and 2nd line IT support to end users across the business. … when required. Assist with documentation and continuous improvement of support processes. IT Support Engineer essential Skills & Experience: Experience in an IT Support, Desktop Support, Service Desk or Technical Support role. Strong experience supporting Windows desktop environments. Hands-on experience building and configuring end-user devices. Experience managing Joiners, Leavers ...

Support device deployments, IT projects and continuous improvement initiatives. Essential Skills & Experience Experience in an IT Systems Administrator, IT Support Engineer, Desktop Support or Service Desk role. Strong Active Directory and Microsoft Entra ID administration experience. Experience managing user accounts, permissions and security groups. Experience with Windows desktop … processes. Experience supporting VPN or remote access technologies. Experience building and configuring end-user devices. Experience supporting Microsoft 365. Excellent troubleshooting, communication and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Desirable Skills Experience with GlobalProtect or similar remote access technologies. Experience administering ...

seeking a solid and reabile 2nd Line Support Engineer due to an increase is workload and client demand. About the role Reporting to the Service Desk Manager (based in the UK), the 2nd Line Support Engineer will be responsible for providing support to customers for the more complex … customers on-site (London-based). This role is office-based, working 5 days in our Holborn office Monday to Friday. Responsibilities Deliver outstanding customer service through all types of communication: As part of a wider team, answer incoming calls from customers and create tickets, or route calls ...

colleagues & customers Proud Positive has a can do energy that brightens up those around them KPIs: IT Tickets closed per month >95% of opened Service Satisfaction >80% Qualifications/Educational Requirements: Essential Experience providing 2nd line IT support in a multi-site or complex environment. Experience administering Microsoft … knowledge of SQL Strong Knowledge of Microsoft 365 Highly developed technical specification writing skills Ability to communicate complex topics simply Great Attention to detail Customer service skills Experience managing third parties and managing MSP to a high level of delivery Ability to prioritise effectively in a fast-moving ...