15 of 15 Contract Customer Service Jobs in the South East

Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating technical into plain English. A trustworthy individual who is not afraid to ask for help if needed. More ❯

Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating technical into plain English. A trustworthy individual who is not afraid to ask for help if needed. More ❯

CLEARANCE TO BE CONSIDERED*** JOB DESCRIPTION: The SAP Procurement & Supply Chain Architect Contractor is a crucial role in the SAP (Neptune) organization, and is accountable for the solution/service design, configuration and support services of the SAP Procurement & Supply Chain modules, systems, solutions, and integration. The SAP P&SC Architect also responsible for the line management of the … Working closely with the Head of SAP, SAP Project Managers, and the Business Process Leads/Owners to ensure delivery of the Neptune (SAP) Programme, Projects/Changes and Service to our customers. KEY RESPONSIBILITES: Proven Architect experience of design, configuration, of SAP P&SC area, including Materials Mgt, Supply Chain Planning, Production Planning, Warehouse Mgt, Inventory, MRP and … resourced based on Projects/Changes within the pipeline, individual performance/development, and incident resolution aligned to agreed SLA's Leads regular team and business meetings to review service, project reviews and change management within the area of SAP P&SC area. Ensures the SAP P&SC team adheres to all IT/SAP governance and processes. Member More ❯

FTC Full-time, 35 hours per week Home based with regular travel to our Rustington Centre The Organisation Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. Founded in 1915, by Sir Arthur Pearson, to help the many veterans losing … are looking for a proactive and resourceful Support Analyst to provide first and second line support to our users. Reporting to the IS Operations Manager, you will respond to service desk requests over the phone, via email or face to face, analysing user needs to find the best solution to their problems. You will be responsible for supporting PCs … restore procedures to ensure full data integrity. - Ensure that users understand and appreciate reasons for certain IS policies so they do not feel unnecessarily restricted. - Ensure adequate documentation of Service Desk ticket resolutions and assist with documentation of IS Systems and procedure for reference. About You To be considered as a Support Analyst, you will need: - Extensive knowledge of More ❯

Milton Keynes - Onsite Duration: 6 Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating … channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting project portfolio initiatives into live … operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. More ❯

Milton Keynes - Onsite Duration: 6 Months Day rate: 209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating … channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting project portfolio initiatives into live … operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. More ❯

The IT Operations Manager is responsible for ensuring that users receive excellent IT services and application availability. You will oversee the management and performance of outsourced IT infrastructure and service desk functions. This role is involved in ensuring that the IT services meet business needs, are available and secure. The role will provide support on key technology and applications … and work with the IT outsource providers to ensure high levels of customer service. The role will troubleshoot IT issues and manage escalations with the Managed Service Providers and the Head of IT. The IT Operations Manager will work closely with vendors and internal stakeholders to ensure that the IT environment supports the needs of the firm and … to ensure the delivery of key IT projects. The role is responsible for ensuring the smooth running of all production services, as well as identifying and managing service improvements. What you'll be responsible for: The alignment to IT policies, developing procedures where necessary, and controls to ensure they are consistently followed and standards are maintained The smooth running More ❯

criteria have been met to ensure order can be 'booked' - Troubleshoot and resolve order management and billing issues to support meeting cash collection targets; - Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies; - Responsible to follow all internal controls and policies related to order processing and billing to protect the Client's … Billing delivery excellence mandate. Skills and Experience: - Minimum 2+ years' experience in relevant environment; global billing experience in the software services, or high-tech industry or relevant education - Good customer service experience - Good working knowledge of billing systems and Microsoft products. Knowledge in SAP, Salesforce would be an advantage - Good working knowledge of accounting principles - Working knowledge reviewing More ❯

and design demonstrating 5-7 years of delivering in the life sciences industry. You are proficient in a range of technologies and digital solutions. You strive to provide quality customer service and have exceptional attention to detail. Collaborative: You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members … of industry related experience - Strong communication and interpersonal skills - Good problem-solving skills - Demonstrated ability to deliver results to the appropriate quality and timeline metrics - Good teamwork skills - Excellent customer service skills - Good judgment - Ability to work with minimal direction - Strong software and computer skills, including MS Office applications - Ability to establish and maintain effective working relationships with More ❯

and design demonstrating 5-7 years of delivering in the life sciences industry. You are proficient in a range of technologies and digital solutions. You strive to provide quality customer service and have exceptional attention to detail. Collaborative: You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members … of industry related experience - Strong communication and interpersonal skills - Good problem-solving skills - Demonstrated ability to deliver results to the appropriate quality and timeline metrics - Good teamwork skills - Excellent customer service skills - Good judgment - Ability to work with minimal direction - Strong software and computer skills, including MS Office applications - Ability to establish and maintain effective working relationships with More ❯

is dedicated to enhancing convenience and fostering smarter lifestyles through their high-quality products and services. They are seeking a passionate and skilled professional to contribute significantly to their customer service training efforts across Europe. Responsibilities: Deliver technical training to support staff across 15 subsidiaries in Europe from the UK base. Develop training modules for specific product groups … you to apply for the European Product Technical Trainer position and join a team that values leadership and innovation in the digital age. Your expertise will directly enhance the customer service experiences across our clients vast network, making a real impact on a global scale. More ❯

cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technical support experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational … tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress More ❯

cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technical support experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational … tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress More ❯

Customer Care Coordinator Location: Theale 12-Month FTC Salary: Negotiable Shift pattern options: Working: Tuesday to Saturday 12 noon to 8pm or Working: Sunday to Thursday 12 noon to 8pm Our client based in Theale is recruiting for a Customer Care Coordinator on a 12-Month Fixed Term Contract. As the Customer Service Advisor, you will … be responsible for: Providing outstanding customer service to improve customer satisfaction and nurture client relationships Handling inbound telephone calls promptly and efficiently Proactively resolving customer enquiries Producing quotations and estimates Processing purchase orders Coordinating email traffic within shared inboxes The successful Customer Service Advisor will have the following related skills/experience: Excellent communication More ❯

a team of 9 in HR, responsible for managing People Projects and being the main point of contact for the integrated HR and rostering system, post implementation, developing, training, customer service and ongoing support for people services. You will lead the development, integration and management of digital solutions across all people processes, driving improvements in recruitment, workforce planning … POD-related systems and digital projects including HRIS, digital rostering systems, AI tools and other HR systems and platforms. Develop process automations, e.g. compliance reminders, POD process flows, self-service onboarding. Provide insights to inform recruitment, restructuring, succession, and skills development strategies Your experience of working with HRIS, HR Data, using Power BI or Tableau or similar, will ensure More ❯