1 to 25 of 26 Contract Customer Service Jobs in the South East

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you… My client who is a fast-growing fintech software company … based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have a passion to use knowledge ...

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company … based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have a passion to use knowledge ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud … environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month fixed term contract (start ASAP) Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most ...

experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess … ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

Salary: £34,500 + Bonus Contract: Fixed Term 18 Months We are seeking a highly organised and customer-focused Service Coordinator to act as the vital link between customers, field service engineers, partners, and internal teams. This role plays a key part in ensuring service operations … efficiently, accurately, and in line with company standards. Key Responsibilities Customer Support Handle inbound customer calls via the dedicated MSC/Customer Service hotline Manage mailbox enquiries professionally and efficiently Accurately log faults within MS Dynamics CRM for Sysmex and partner supplier equipment Schedule: Emergency call ...

renewals team • Deploy & execute best business practices Knowledge, skills and experience: • Advanced user of Salesforce including raising quotations • Experience within a sales environment/customer service • Excellent Customer Services skills • Experience within the IT sector or similar • Previous experience of using a CRM or ERP tool would ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

line and second line IT support. The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents and service requests are resolved efficiently within agreed service levels, and will be comfortable working in a rotational shift environment. Key Responsibilities Provide first-line … support via phone and service desk tools Troubleshoot application, hardware, software, and basic network issues Log, track, and resolve incidents and requests within SLAs Escalate complex issues and potential service outages Support IT changes and maintain accurate documentation Communicate system availability and outages to users Work rotational shifts ...

Service Manager Full time, fixed term for up to 12 months (maternity cover) Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £45,000 pa plus benefits An opportunity has arisen for an IT Service Manager to join our busy Technology … around 300 employees, 200 Associate Lecturers, and 4,000 students. You will need to take a proactive and hands-on approach, working to optimise service processes and drive continuous improvement in the service desk environment. You will line manage the IT Support team, acting as an escalation point ...

provide 1st line support to staff onsite for one of their clients. This role is ideal for someone who enjoys problem-solving, delivering excellent service, and working in a fast-paced environment. You will be the first point of contact for IT-related issues and will help ensure smooth … Microsoft 365 (Outlook, Teams, SharePoint) Understanding of basic networking concepts (Wi-Fi, VPN, IP configuration) Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to prioritise and manage workload independently Desirable Skills Experience with ticketing systems (e.g., Jira Service Management, Zendesk, Freshservice) Basic ...

home to London’s brightest businesses, and our dedicated Facilities Team, who keep our buildings in top condition, are a crucial part of our customer service offering. Are you an experienced Facilities Manager with a keen eye for detail and ensuring your buildings are not just compliant … schedule. You will work with your on-site Centre Management and Facilities Technicians, to deliver a comprehensive you will provide a comprehensive team and customer centric FM delivery. This role will look after our Docklands, Lock Studios, Mirror Works, Brickfields and Mare Street centres. What we need from ...

Monday to Friday Contract: Temporary Location: Farnham (on-site) We are currently recruiting on behalf of our client for a proactive and customer focused Temporary First Line Support Technician to join their IT service team based in Farnham. This is an excellent opportunity for someone with strong communication … password resets, and basic account tasks Setting up and configuring laptops, desktops, and peripherals Escalating issues to second-line support when needed Providing excellent customer service with clear communication throughout Skills & Experience Required Previous experience in a helpdesk or IT support role is desirable but not essential Strong ...

exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. … Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting ...

within the billing function. ABOUT YOU 2+ years' experience in a billing, finance, or similar operations environment (software/tech industry advantageous). Strong customer service skills and ability to communicate clearly. Working knowledge of billing systems and Microsoft Office; experience with SAP or Salesforce beneficial. Understanding ...

Reading. Reporting to the Billing Operations Manager, the Billing Coordinator is an integral role in ensuring Billing accuracy. He/She brings good customer service, problem solving and business partner skills to work with Sales, Billing Specialists and other key stakeholders to ensure order processing and related billing … ensure order can be ‘booked’ Troubleshoot and resolve order management and billing issues to support meeting cash collection targets; Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies; Responsible to follow all internal controls and policies related to order processing and billing ...

hands-on experience with laptop builds and user device support Comfortable supporting users face-to-face, over phone, and remotely Strong troubleshooting, documentation, and customer services *Rates depend on experience and client requirements ...

introduced as part of the system rollout. Provide feedback on document handling processes and highlight any issues encountered during preparation. Help ensure continuity of service by maintaining accurate records throughout the transition period. General Administrative Support Manage shared inboxes, download attachments, and allocate correspondence appropriately. Prepare standard letters, emails … skills, including experience with document management systems and Microsoft Office. Ability to follow structured processes and work methodically. Experience in housing, local authority, or customer service environments is helpful but not essential. Comfortable working in a fast paced environment during a period of change. Housing Allocations Administrator Housing ...

achieving 15% tangible savings in the group IT budget. Ready to take the lead? If you are a highly technical professional with a customer-service orientation and the ability to multitask across borders, apply now. ...

around incentives and program transitions. Essential Skills Strong background in partner engagement/enablement (5+ years) Experience leading training sessions and enablement efforts. Strong customer service skills. Operational knowledge. Project management capabilities. Efficient data entry skills. Additional Skills & Qualifications Excellent communication skills. Location Feltham, UK Rate/Salary ...

with setup and operational queries, ensuring a seamless experience.Perform regular maintenance and troubleshooting to keep printers in optimal condition.Collaborate with team members to enhance service delivery and customer satisfaction.Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong … technical knowledge of printers, particularly Docucare DCA models.Excellent communication skills, both verbal and written.A proactive approach to problem-solving and customer service.Ability to work independently and as part of a team in a fast-paced environment.Previous experience in a technical support role is a plus! What We Offer ...

Engineer Grade 2 Location: Maintenance Service Centre, 2nd Floor, Hatfield Pay: 15.99per hour + OT @1.5 & x2 6 months rolling contract Hours: Shifts between the hours 07:00 15:00 (7.5hrs Shift) with 30 Minutes Lunch flexibility on hours may be requested Your duties will include: - Filtering, visually inspecting … various device types of IT equipment Including, Laptops, Desktops, Screens, Handheld and Mobile devices etc. Carrying out configuration software builds and repairs on various customer devices. Work includes software builds, software updates, repairs, diagnostic fault finding and preparing kit to be shipped to various customers. The right candidate will ...

office each week, offering flexible work-life balance. Supportive and environmentally conscious organisation. The Company Our client is an established and growing technology and Service organisation committed to sustainability and employee wellbeing. They are not B Corp but actively support environmental initiatives. The company fosters a respectful culture with … Their core values centre around integrity, teamwork, and a genuine care for their staff and the environment as well as providing a first class service to their customers. Executive Assistant Experience Essentials Proven experience in EA/business support roles. Strong background in diary management, meeting coordination, and document ...