19 of 19 Contract Customer Service Jobs in the South East

Accountancy Graduates Wanted- Customer Support*** Location: Wokingham Salary: Up to £24,000 9 Month Fixed Term Contract Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client … fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have ...

Role Details Role/Job Title: Developer Work Location: Luton, UK Mode of Working Office Duration of Assignment: 06 Months The Role Dynamics 365 Customer Service and CCaaS Developer. Customer has recently implemented CCaaS and has road map to implement additions features. Candidate with hands on development … experience on Customer Service module and CCaaS module in very important. Your responsibilities A Dynamics CCaas developer design, builds, Customises and integrates contact center capabilities. Configure and customize Dynamics 365 customer service and omnichannel Builds plugins, customer workflow and PCF controls using C Your Profile ...

estimate, and scope platform changes Design, build, and implement enhancements to the platform Required Experience 5+ years of ServiceNow development experience Strong experience with Service Portal development Desirable Experience Experience with ServiceNow Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) certification Experience working in Agile … team Comfortable working under project deadlines Excellent communication and stakeholder management skills Technical Skills Strong ServiceNow development experience (3+ years) Hands-on experience with Service Portal Solid background in web technologies including HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, and REST/SOAP Experience with ServiceNow integrations Ability ...

plan, prioritise, self-manage but also work as part of a team and communicate effectively Strong communication skills and the ability to deliver excellent customer service with strong customer focus. Ability to listen and interpret requirements then convert them to a viable solution Strong team player, used … development Leading on robust change and release management, including moving developments between environments and promotion of development to production environments, including documentation handover to service management and support colleagues Contributing to internal and external technical governance, change governance and project governance Assisting project management colleagues with project progress reporting ...

case you are asked to ever cover this due to being short staffed. Key Duties: Support point for information and communication between organisation and customer Receive Service Centre requests (telephone calls, emails and reception) from all service areas of the hospital Enter details of calls into data … base and following up details of action and outcome Using specific software and databases Candidate Requirements: Computer literate including Microsoft Office Excellent customer service at all times Working as part of a busy team and also unsupervised Please apply now or contact Rachael at the Southampton office ...

Support Analyst - Service Desk/Helpdesk A global leading law firm is seeking an IT Support Analyst to join their dynamic IT Service Desk team. This is an excellent opportunity for a motivated individual looking to expand on or gain experience in a high performing enviroment … need to know everything-we're looking for someone enthusiastic, curious, and eager to learn. Ideal candidates may bring some of the following: Previous customer service experience Any commercial experience on a Service Desk or in Desktop Support is a bonus Familiarity with Windows 10 and Office ...

experience in PC Hardware\Software support Active Directory Understanding of basic networking principles MCSE Certification Mandatory Business Skills Excellent Communication skills (verbal and written) Customer service Time Management Organisation Be able to work using our 7 shared values with peers, customers and clients (Honesty, Boldness, Trust, Freedom, Team … initiative and tenacity to resolve issues Able to work with minimum supervision Team player who can work with other Capgemini teams to provide a service to the client with an agreed ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

forum responses) and assist with developer events and technical conferences Collaborate with internal development teams and management to track performance metrics and continuously improve service quality Requirements Strong observation and analytical skills for troubleshooting and issue identification Ability to manage multiple queries while maintaining professionalism under pressure Understanding … customer service principles and maintaining high quality standards Ability to quickly learn and work with proprietary software systems Strong complex problem-solving abilities Excellent written and verbal communication skills Ability to diagnose and resolve application-related issues Relevant industry experience managing delivery of one or more concurrent projects ...

sales, and business operations function within a large, international organisation. This division brings together teams across multiple regions, working collaboratively to deliver high-quality customer experiences across a range of products, services, and channels. Operating within a global structure, the team balances local market needs with a broader international … strategy, supporting initiatives across marketing, direct-to-consumer operations, partnerships, and service delivery. About the Role As part of a central portfolio management function, this role supports the delivery of strategic initiatives to ensure alignment, coordination, and effective execution across the organisation. Key focus areas include goal tracking, organisational ...

someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed … closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high ...

someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed … closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high ...

team on a temporary basis. This is an on-site role based in Essex. The Role: Provide first-line technical support via the service desk, acting as a key point of contact for IT queries and issues. You will deliver excellent customer service while troubleshooting and resolving ...

site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment. Key Responsibilities: Provide front-line IT support at the on-site Tech … cover with agreed time off in the week Requirements: Proven experience in a 1st line/Level 1 IT support role Excellent communication and customer service skills Ability to work both independently and as part of a team Full, clean UK driving licence (essential for airside driving certification ...

site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment. Key Responsibilities: Provide front-line IT support at the on-site Tech … cover with agreed time off in the week Requirements: Proven experience in a 1st line/Level 1 IT support role Excellent communication and customer service skills Ability to work both independently and as part of a team Full, clean UK driving licence (essential for airside driving certification ...

best practices Engage and influence stakeholders in a consultative manner Requirements 3+ years' strong hands-on ServiceNow development experience Experience building and developing ServiceNow Service Portals (public-facing) Experience building custom applications with a focus on UX/UI Strong experience translating business requirements into technical solutions Experience working … integrations: REST, SOAP, JSON, HTTP Experience building and maintaining ServiceNow integrations Strong troubleshooting, documentation and debugging capability Desirable Experience Experience with ServiceNow CSM (Customer Service Management) Exposure to Jira and Confluence Understanding of ServiceNow core platform architecture Knowledge of SaaS/cloud environments and ServiceNow licensing Certifications (Desirable ...

week onsite in North London Overview A council is seeking an experienced Testing Manager to lead and assure end to end testing across multiple customer journeys. The role will focus heavily on CRM testing and integrations, alongside assurance for core application upgrades, including regression testing, release readiness and business … clearly. Ability to work independently, proactively and adapt to changing delivery priorities. Desirable Experience Experience working within local government or council environments. Understanding of customer service platforms and case management systems used across councils. Knowledge of Verint CMpro or similar contact centre platforms. Exposure to building reusable automated ...

data using third party tools such as Excel Data imports/exports Running scripts Liaison with customers relating to data issues Creating KPI and customer reports Client reviews and planning Ad hoc data changes Requirements: Excellent MS Excel experience Strong data input skills High levels of accuracy and attention … detail Administration experience Excellent communication and customer service skills Able to work to deadlines Professional telephone manner BUPA and Pension after successful completion of probationary period Hybrid WFH Available after successful completion of probationary period Apply today with your CV for this fantastic role ...

implementations and ensure quality standards are met. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales … English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service. Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory. Familiarity with e-invoicing, ERP systems, or compliance ...