1 to 25 of 38 Contract Service Delivery Jobs in the South East

Service Delivery Manager Must have an Active DV Clearance An opportunity is available for a Service Delivery Manager to join a secure Defence environment based in Basingstoke. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while … maintaining stability, availability, and cost control. The Service Delivery Manager will lead service assurance and continuous improvement within a high security operational setting. About the Role - Service Delivery Manager As a Service Delivery Manager , you will own service performance across infrastructure ...

client is currently seeking a Service Delivery Manager on a 6 month contract. The Service Delivery Manager will have worked in a Senior of Lead capacity with a strong background in Incident and Change Management. The Service Delivery Manager will ensure the production … Monthly Service Review packs, ad-hoc Incident and Major Incident Reports and relevant Management Information reports as required on a day to day basis to support customer expectations. This is a hybrid based role with the need to be in the office in Kent 2 days per week. ...

client is currently seeking a Service Delivery Manager on a 6 month contract. The Service Delivery Manager will have worked in a Senior of Lead capacity with a strong background in Incident and Change Management. The Service Delivery Manager will ensure the production … Monthly Service Review packs, ad-hoc Incident and Major Incident Reports and relevant Management Information reports as required on a day to day basis to support customer expectations. This is a hybrid based role with the need to be in the office in Kent 2 days per week. ...

Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel … within the Retail Implementation area include: Upgrade of Local Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager with … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International ...

Service Delivery Director - ITIL, CSAT, SLA, SC Clearance Up to £600 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Director with excellent knowledge … CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven experience as a Service Delivery Director within large, complex environments Demonstrable experience of leading and managing multiple teams of Service Delivery Managers (SDMs), partners and International ...

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager with strong … ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Proven experience in Service Delivery Management within large, complex environments Strong ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience ...

Service Delivery Manager l Oracle Cloud l Oracle Fusion l ITIL l DV Cleared l Hybrid | Competitive Day rate l Outside IR35 l London Method Resourcing is working with a key consultancy partner who is looking for an experienced Service Delivery Manager to take full operational … within an Intelligent Client model and requires someone confident operating in highly regulated, security-sensitive environments. Key Requirements: End-to-end ownership of live service delivery aligned to ITIL (Incident, Problem, Change, Request, Knowledge, CSI) Strong operational oversight of Oracle Fusion (HCM, ERP, EPM) Proven leadership in managed ...

Junior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £410 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Previous commercial experience in Service Delivery Management Good ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing and delivering ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/… Must be able to talk/communicate at all levels of the business Must have significant experience of multiple industry sectors Strong on Service Management - eg Change, Incident, Problem Will have worked across a variety of industry sectors SLAs, OLAs, Process Improvement Excellent Communications/Relationship Management etc Reasonable ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/ ...

Your new company A large, well-established organisation undergoing improvements across its IT service operations and project delivery processes. The team is looking to simplify the way BAU, workflows, vendor interactions and project support functions operate. Your new role You'll be joining the team to help streamline … stabilise the current service and project support processes. The role is a blend of hands-on operational work and improvement-focused activity. Day-to-day responsibilities include: Raising and progressing ServiceNow requests Submitting and tracking firewall change requests Supporting Project Managers with operational administration Managing vendor licencing and technical ...

ServiceNow platform. Strong practical experience with the ServiceNow Automated Test Framework (ATF) . Solid understanding of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking ...

Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across … configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping ...

Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … appropriate communication to affected stakeholders. Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Identify improvement opportunities in the change ...

Disaster Recovery (DR) Key skills: Disaster Recovery Writing, reviewing and scoping documents Testing/Testing coordination background IT/Business continuity background Any service delivery/service readiness experience would be a plus Financial Services background is also benficial Due to the volume of applications received ...

GU21 6EJ. Youll report to theApplication Managerand be a member of the Application Support team in Group IT. Youll work closely with Product Owners, Service Delivery Managers, Project Managers, Architects and Security, as well as managed service providers and software platform vendors to support your role. This … technical and business strategies as well as organisational structure You will need to maintain an awareness of new and emerging technologies and the infrastructure service offerings and products provided by Group IT You will be assigned support tasks from IT ServiceDesk and small change/development tasks from Application ...

role in supporting their Strategic Workforce Services (SWS) vertical within the Global Incubation Hub, which is vital for resourcing needs across Customer Service and Support (CSS). Key responsibilities Collaborating with CSS Delivery Leadership to identify and address workforce needs. Allocating resources and managing workforce capacity to ensure … optimal team performance. Coordinating with approved suppliers to mobilize workforce resources effectively. Driving workforce optimization initiatives to meet project and service delivery goals. Monitoring and reporting on workforce metrics, ensuring alignment with business objectives. Managing relationships with key stakeholders, including Hiring Managers (HMs), Regional and Global directors, Suppliers ...

Start Role Overview Morela is supporting our client on an exclusive basis . We are seeking a ServiceNow Senior Developer with strong HRSD (HR Service Delivery) experience and exposure to CBS . You will design, build, and enhance HR solutions, working closely with HR and technical stakeholders … enterprise environment. Key Skills & Experience • Strong hands-on experience with ServiceNow HRSD • Exposure to CBS (Common Business Services) • ServiceNow scripting, workflows, Flow Designer, and Service Portal• Agile delivery experience• Ability to work independently and provide technical leadership Desirable • ServiceNow certifications (CSA, CAD, HRSD)• Experience integrating with HR systems ...

Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities ...

Clearance. Our client is looking for an experienced developer, with a collaborative and user focused mindset, who can work across ServiceNow modules to improve service delivery and business processes. You’ll focus on customizations, optimizing applications, building features and integrations with other systems. Role: ServiceNow Developer Duration ...

networking principles Nice to Have Experience working in secure government environments Familiarity with Guardian environments or secure airspace/defence programmes ITIL or structured service delivery experience All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only ...

with setup and operational queries, ensuring a seamless experience.Perform regular maintenance and troubleshooting to keep printers in optimal condition.Collaborate with team members to enhance service delivery and customer satisfaction.Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong ...

Type: Fixed Term Contract (3 Months, could be extended) Salary: £40,000 - £50,000 annually (FTE) Working Pattern: Full Time, Office Based Key Responsibilities: Service Delivery & Support Manage global IT operations, including helpdesk, endpoint management, and internal tools support. Design frictionless support experiences by leveraging automation and data … driven service improvements. Ensure high uptime and performance for core productivity tools (Google Workspace, Slack, Monday.com). Infrastructure & Systems Management Oversee the IT infrastructure stack, including device management and identity management platforms. Lead lifecycle management for hardware and software assets, ensuring smooth procurement and renewals. Ensure operational excellence across ...

Your new company You'll be joining a forward-thinking council committed to improving service delivery, strengthening data-driven decision-making, and enhancing outcomes for residents. As the organisation continues to modernise its digital and reporting capabilities, you'll play a key role in shaping how data … migration from legacy systems, establish KPI baselines and deliver accessible, accurate reporting frameworks. Alongside this, you'll develop a data governance approach, support Agile delivery, and upskill staff in Power BI and digital tools. Your work will feed directly into Programme Boards and governance groups, supporting strategic decisions ...