Service Desk Manager - OIR35 - £325 PD Company: A highly reputable enterprise organisation is currently recruiting a Service Desk Manager who has strong experience running a Service Desk, encompassing Service Support and ServiceDelivery with an on premise 365 estate. This a hands on role … scope to move into a permenant post with travel to office in Kent on occasions. Opportunity: The ideal candidate will have been running a Service Desk, encompassing Service Support and ServiceDelivery, possess strong managerial and interpersonal skills, have a technical background and some project management … capabilities, preferably with extensive previous experience of working in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of IT solutions as part of an end-to-end lifecycle implementation. Skills and More ❯
maximum levels of productivity and efficiency are attained. · Escalate to and work with application vendors and support providers to resolve issues where the IT service are unable to do this internally. · Support application configurations · Maintain applications through regular system management and upgrades (as required). · Ensure licenses are kept … up to date and consumption is monitored. · Deploy new versions of software to end users in conjunction with Operations and ServiceDelivery teams. · Work to find application rationalisations & savings where applicable · Provide user training and materials where applicable. · Proactively identify upcoming issues related to applications and work with … Operations, Infrastructure and ServiceDelivery teams to resolve them. · Have an awareness of cyber security best practice and ensure applications are maintained with this in mind at all times. · Manage and maintain application interfaces, exports and imports, and ensure their smooth running where required. · Analyse data from systems More ❯
offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve servicedelivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯
Brighton, East Sussex, Preston Park, United Kingdom Hybrid / WFH Options
Data Careers Ltd
offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve servicedelivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Xcede
with particular focus on Office 365 and Windows 10/11. Manage support incidents efficiently, ensuring minimal disruption to executive operations. Deliver outstanding customer service with a proactive and professional approach at all times. Collaborate with wider IT teams to ensure consistent servicedelivery and continual improvement. More ❯
and support rationalisation projects across network infrastructure. Youll help shape financial strategy in a technology-led environment, with a focus on rationalising networks, improving servicedelivery, and supporting strategic migrations. Key Responsibilities: Conduct detailed financial analysis to identify cost-saving opportunities and efficiency improvements. Create and maintain financial More ❯
Hitchin, Hertfordshire, South East, United Kingdom
Jark - Stevenage
a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that servicedelivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating More ❯
University Hospitals Sussex NHS Foundation Trust (279)
realised. The post holder will be required to manage multiple projects, through appropriate project management tools and personal experience/expertise to support the service's objectives and efficiency programme Main duties of the job Management & support of the Pathology Network LIMS and other Technical Project(s) to agreed … workstreams, standards, budgets and timescales.Implementation of complex and simple change across the Pathology IT Service and where appropriate, engage with service users in the Acute Trusts, community services and Primary care. Development of core processes to support the above based on clear operational/business change requirements. Identification … and practices are needed to achieve change and deliver the planned benefits whilst providing subject matter expertise and management skills to develop a strong service delivery. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. More ❯