21 of 21 Contract Service Delivery Jobs in the South East

Service Delivery Manager (Contract) Location: London We're looking for an experienced IT Service Delivery Manager to ensure the reliable, high-quality delivery of IT products and services. This role suits someone proactive, detail-driven and determined to root-cause issues before they impact customers … . You'll work closely with Product Owners and Product Managers to align IT service delivery with product roadmaps and business objectives. What you'll be doing Owning the delivery of IT products and services to agreed SLAs and product requirements Collaborating with Product Owners and Product ...

Interim Head of Service Delivery Transformation (6-Month Contract) Hybrid based Market rates Duration: 6 months Outside IR35 We are seeking an experienced Interim Head of Service Delivery Transformation to lead a focused improvement programme across our Service Desk and wider service management function. … This is not a BAU service desk management role. We already have operational leadership in place. This role is specifically to design and deliver a structured transformation programme, improving how services are defined, measured, and delivered across IT, HR, and Estates. The role will work alongside Director level ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

Navy operations. The post holder will help ensure that ICT services remain safe, compliant, and reliable while gaining experience in MOD digital standards, ICT service delivery processes, and infrastructure projects. Key Responsibilities ICT Service Support - Support senior technical staff with the maintenance and administration of ICT systems … including telephony, Wi-Fi, cabinets, and fixed infrastructure. - Assist with routine updates, minor changes, and service adjustments as directed. - Help maintain documentation, asset records, and configuration information. - Monitor service requests and escalate issues appropriately. Wi - Fi (DBI)/Shoreside Internet Support - Provide day-to-day support ...

Title: Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed … gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM ...

Service Capacity Manager Location : Basingstoke (At least 4 days onsite per week) Rate: £600 per day via umbrella Length: 6 months ***CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE*** Are you a positive individual with a creative attitude that can deliver results for the customer … take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact ...

Title: Senior Principal Consultant – Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates … gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance ...

implementations, upgrades, and innovations that enhance payroll performance and employee experience. To ensure, as a collaborative and committed team, the timely, accurate, and robust delivery of payroll services for company UK employees. This is achieved by working closely with the company payroll provider and internal teams to maintain payroll … dealing with queries on systems, tools and reporting topics alongside colleagues. Use evidence-based approaches to prioritise problem resolution Ensuring queries are resolved within service level agreements (SLAs). 2. Process Improvement and Feedback Being a point of contact and supporting changes in process, system upgrade testing and legislation ...

virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience ...

/Copilot capabilities This is a great opportunity to shape how a public sector organisation leverages automation, with real impact on operational efficiency and service delivery. ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

Data Officer - Local Land Charges About the Role A local authority Spatial Planning Service is seeking an experienced GIS Data Officer to support the Local Land Charges (LLC) team through a major data transformation programme. You will help manage and improve essential spatial datasets that underpin statutory service delivery and support the council's preparation for HM Land Registry migration. This role is ideal for someone with strong GIS technical ability, exceptional attention to detail, and a passion for high-quality spatial data management. £20.03 per hour PAYE£26.08 per hour UmbrellaLocation: Wandsworth Town Hall & Twickenham ...

Location: Reading (Hybrid) Role Overview Responsible for design, integration, and support of IMS core networks enabling VoLTE/VoWiFi services, ensuring high availability and service performance. Key Responsibilities Manage and support IMS nodes (CSCF, HSS/UDM, SBC, TAS) Troubleshoot SIP/Diameter call flows and perform RCA Support … VoLTE/VoWiFi service delivery and optimization Handle L2/L3 incidents and ensure SLA adherence Lead upgrades, integrations, and new service rollouts Collaborate with RAN, Core, and vendor teams Required Skills Strong IMS architecture knowledge (SIP, Diameter, VoLTE call flows) Hands-on troubleshooting (Wireshark, traces) Experience ...

CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across Birmingham. This role involves daily travel (50%+), working independently across multiple customer sites. THE ROLE … onsite hardware break/fix visits Follow strict parts processes and return procedures Manage tickets and updates via phone, email and internal systems Escalate service delivery issues appropriately Maintain tools and testing equipment Work independently across field locations Lift and carry equipment up to 25kg where required This ...

administrative support to contribute to the analysis, development and maintenance of the domestic & corporate Stock Condition Databases and record management systems, to support robust service delivery. They will routinely collate, upload, export and analyse information and data, to ensure that information held in the Stock Condition Database and other ...

global structure, the team balances local market needs with a broader international strategy, supporting initiatives across marketing, direct-to-consumer operations, partnerships, and service delivery. About the Role As part of a central portfolio management function, this role supports the delivery of strategic initiatives to ensure alignment, coordination … ensure redesigns align with system implementations, organisational goals, and business strategy Define project approach, including planning, deliverables, timelines, and dependency management to support successful delivery Develop and manage change management activities, including stakeholder impact assessments, communications, training plans, readiness assessments, and adoption tracking Facilitate workshops and stakeholder sessions ...

looking for an experienced Delivery Manager with a strong retail background to support two parallel initiatives within a fast-paced, complex environment. This role suits someone comfortable working at the intersection of people, process and technology, and who can bring structure and momentum to evolving programmes of work. … Role You'll be responsible for driving delivery across two key workstreams, working closely with engineering teams, business stakeholders and third-party partners to ensure outcomes are achieved smoothly and sensitively. Key Responsibilities Delivery leadership across multiple initiatives, ensuring clear plans, dependencies and milestones are in place Working ...

better system alignment. This is an opportunity to join a team where your analytical capability directly supports financial stewardship, planning transparency, and future service delivery. Your new role As the Interim Education S106 Data & Systems Officer, you will be central to bringing order, accuracy and structure to a complex … historic planning obligations. You'll review aged education-related S106 agreements, reconcile commitments against financial records and delivery status, and ensure all information is accurately reflected across corporate systems.You'll work across MasterGov, PPM, finance tools and Power Apps to clean, validate and update data, maintaining audit trails ...

Division is undergoing an exciting transformation. We’ve recently upgraded from Idox Uniform to a modern, cloud-based platform – Idox Cloud – to enhance our service delivery. However, the new system offers limited built-in reporting capabilities, and we need a skilled Data Analyst to help us unlock its full … reports and interactive dashboards in Power BI, including KPI reporting. Extract, clean, and analyse datasets to uncover trends, patterns, and actionable insights. Collaborate with service managers to provide data-driven recommendations that improve decision-making and operational efficiency. Champion a data-driven culture, ensuring accurate and meaningful reporting across ...

governance and ethical frameworks. Ensure secure, resilient and scalable digital infrastructure and cyber security practices. Provide leadership across public sector partners to enable integrated service delivery. Lead and develop a high-performing, multidisciplinary team. Manage supplier relationships and ensure strong commercial outcomes. Essential Requirements (Public Sector Experience Mandatory) Extensive … within the public sector (local government strongly preferred) . Proven track record of delivering digital, data and technology transformation in a government or public service environment. Strong understanding of public sector governance, political landscapes and multi-agency working. Experience working with elected members, senior officers and external public bodies. ...

Division is undergoing an exciting transformation. We’ve recently upgraded from Idox Uniform to a modern, cloud-based platform – Idox Cloud – to enhance our service delivery. However, the new system offers limited built-in reporting capabilities, and we need a skilled Data Analyst to help us unlock its full … reports and interactive dashboards in Power BI, including KPI reporting. Extract, clean, and analyse datasets to uncover trends, patterns, and actionable insights. Collaborate with service managers to provide data-driven recommendations that improve decision-making and operational efficiency. Champion a data-driven culture, ensuring accurate and meaningful reporting across ...