22 of 22 Contract Service Delivery Jobs in the South East

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with … ITIL v3 and Defence/public-sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital ...

seeking a Senior IT Service Manager to take ownership of the performance, governance and continual improvement of critical IT services. This is an outstanding opportunity to play a leading role in ensuring service excellence across a diverse technology estate while working closely with customers, technical teams … stakeholders. The successful candidate will combine strong operational leadership with strategic thinking, helping to shape service delivery, drive customer satisfaction and ensure services evolve in line with business needs. The RoleAs Senior IT Service Manager, you will be responsible for overseeing the delivery and continuous improvement ...

Aatom Recruitment is looking for OR(phone number removed) - Applications Service Delivery Manager on behalf of a Local Authority. Job Title: OR(phone number removed) - Applications Service Delivery Manager Contract Duration: 3 Months Hours Per Week: 37 Role Purpose The Applications Services Delivery Manager leads … team of specialists delivering applications services used by the Council. The role supports the wider delivery of the DDaT technical improvement programme, acting as the technical lead for projects related to their specialism. Leading a team of specialist applications professionals to deliver services and supporting the applications ...

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service delivery and business stakeholders. Key Responsibilities Provide 2nd line support for business-critical applications and OT systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk ...

Lead for Service Delivery and SaLT Trainee Programme About the role Hours: Full year (52 weeks) OR Term-time plus (between 41-44 weeks per year) available Full-time: 5 days, 37.5 hours + unpaid breaks per week (including clinical days*) OR Part-time available. 12-month fixed … across the rest of the week, you will dedicate the equivalent of two days per week to flexibly: Oversee the day-to-day operational delivery of a high-quality SaLT service across our partner schools, ensuring services are delivered effectively, in line with school contracts, and responsive ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

changes across the IT environment are managed in a controlled, compliant, and risk-aware manner. You will play a critical role in maintaining service stability and operational excellence by overseeing the planning, assessment, authorisation, scheduling, implementation, and review of IT changes while working closely with stakeholders across Digital Information … lifecycle, ensuring all changes are logged, assessed, authorised, implemented, and reviewed in line with established governance processes. Maintain robust controls to minimise risk to service availability and business operations. Risk & Impact Assessment Evaluate the potential impact and risks associated with proposed changes to infrastructure, applications, and business services. Ensure ...

Service Desk Team Leader Location: Fareham Contract: Up to 6 months Role: IT Support/Service Delivery About the Role We are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will … balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service Desk Analysts. SLA Guardian: Ensure incidents and requests are resolved quickly within agreed timeframes. Escalations: Handle ...

Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: £40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations … days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing ...

genetic data and AI to predict disease risk and advance precision healthcare. As a Senior Business Analyst , you will support the implementation of Jira Service Management, ensuring workflows, processes and integrations are successfully delivered within a live operational environment. This is a 6-month contract-based role offering hybrid … benefits. You will be responsible for: Working closely with technical teams, implementation specialists and business stakeholders to deliver Jira Service Management solutions. Leading Business Analysis activities throughout the implementation phase, including workflow design, process documentation and delivery support. Supporting the transition of an Access Governance function onto Jira ...

Change Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … appropriate communication to affected stakeholders. Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Required Experience University degree or higher ...

hours per week, Southampton, On-site Overview: Our client is seeking a dedicated End User Device (EUD) Engineer to enhance the quality of service delivery within the public services sector. This temporary position is crucial for ensuring that end users receive exceptional support and that service disruptions … minimised. Key Responsibilities: Deliver outstanding customer support to the user base, ensuring a high-quality experience that aligns with business impact and service level agreements (SLAs). Troubleshoot and resolve EUD incidents, requests, and problems within established SLAs, identifying trends and patterns to proactively address issues. Communicate necessary changes ...

Position: Servicedesk Supervisor - 6 Month FTC Location: Hemel Hempstead Salary: £32,000 - £36,00 DOE Servicedesk Supervisor - Job Overview An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head … office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor ...

contribute to infrastructure projects across multiple cloud services while playing a key part in a wider transformation programme, including changes to IT operations and service delivery practices. Key Responsibilities Contribute to continuous improvement across platform, delivery, and operational practices. Help reduce operational risk across the core cloud … platform. Support demand planning and delivery by working closely with product owners and stakeholders. Provide guidance and best practice to application teams adopting cloud platforms. Assist in maintaining operational commitments, including managing support tickets and resolving issues. Skills & Experience Experience with AWS or Azure and cloud-native architectures Knowledge ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such ...

Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology … solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert ...

infrastructure deployments against technical and business requirements. Support test readiness reviews, test execution activities and operational acceptance processes. Work closely with Infrastructure Engineers, Architects, Service Delivery teams and third-party suppliers. Identify testing risks, issues and dependencies and provide mitigation recommendations. Contribute to continuous improvement of testing processes … Infrastructure (VDI) environments. Windows Server administration and testing. Proxy services and proxy chaining technologies. Enterprise authentication and access management. End-user computing and desktop service validation. Infrastructure Test SME - DNS & Virtualisation DNS infrastructure and associated services. VMware vSphere and virtualisation platforms. Infrastructure services testing and validation. Network services ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

technical leadership for signalling-related projects, produces high and low-level designs, and collaborates with internal stakeholders and vendors to support network evolution and service delivery. Key Responsibilities Design signalling solutions for core voice network platforms, including IP STP, DSC (DRA/DEA), IMS, and Legacy voice core nodes. ...

Location - London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) Main Accountabilities The Procurement Officer will support the delivery of the organisation's procurement strategy by providing high-quality procurement analysis, operational procurement support, supplier management, travel administration, and stakeholder engagement. The role will contribute … system access, user set-up and issue resolution. Maintain effective working relationships with the Travel Management Company (TMC). Monitor supplier performance and escalate service issues where necessary. Review and approve conference-related PCard transactions in accordance with organisational procedures and delegated authority levels. Stakeholder Engagement and Communication Build ...

Reading 6 Month Contract Hybrid Working (On site 2 or 3 days per week) To Start ASAP Your new company Step into a key delivery role within a large, forward-thinking Upper Tier Authority delivering a high-profile Local Government Reorganisation (LGR). This is a once … will reshape how services are delivered, bringing together multiple councils into a single, modern, unitary organisation. The programme is now moving from proposal into delivery, with a clear focus on pace, coordination and execution. As a result, there is strong demand for Project Managers who have recently been involved ...