Service Delivery Contract Job Trends in the South East

Service Delivery
England > South East

The table below provides summary statistics and contractor rates for jobs advertised in the South East requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 28 December 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Dec 2025
Same period 2024 Same period 2023
Rank 88 91 79
Rank change year-on-year +3 -12 -5
Contract jobs citing Service Delivery 106 85 146
As % of all contract jobs in the South East 2.40% 2.35% 2.92%
As % of the Processes & Methodologies category 2.84% 2.65% 3.27%
Number of daily rates quoted 50 51 98
10th Percentile £173 £263 -
25th Percentile £279 £413 £205
Median daily rate (50th Percentile) £450 £475 £400
Median % change year-on-year -5.26% +18.75% -15.79%
75th Percentile £600 £578 £532
90th Percentile £660 £638 £600
England median daily rate £450 £500 £500
% change year-on-year -10.00% - -
Number of hourly rates quoted 31 6 9
10th Percentile £15.50 £19.25 £25.00
25th Percentile £16.81 £20.25 £50.53
Median hourly rate £20.71 £23.50 £55.00
Median % change year-on-year -11.87% -57.27% +129.17%
75th Percentile £27.25 £27.25 £60.39
90th Percentile £95.00 £30.88 £66.60
England median hourly rate £20.71 £16.23 £17.95
% change year-on-year +27.60% -9.56% -8.14%

All Process & Methodology Skills
South East

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South East.

Contract vacancies with a requirement for process or methodology skills 3,735 3,202 4,464
As % of all contract IT jobs advertised in the South East 84.58% 88.43% 89.23%
Number of daily rates quoted 2,451 2,001 2,870
10th Percentile £222 £250 £213
25th Percentile £400 £405 £400
Median daily rate (50th Percentile) £500 £510 £518
Median % change year-on-year -1.96% -1.58% +1.61%
75th Percentile £600 £625 £615
90th Percentile £678 £675 £688
England median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 357 120 239
10th Percentile £14.75 £19.90 £18.95
25th Percentile £17.00 £26.19 £27.50
Median hourly rate £22.50 £48.62 £55.00
Median % change year-on-year -53.73% -11.60% +33.90%
75th Percentile £48.75 £63.11 £66.25
90th Percentile £75.00 £74.88 £76.53
England median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +25.64%

Service Delivery
Job Vacancy Trend in the South East

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the South East.

Service Delivery job vacancy trend in the South East

Service Delivery
Daily Rate Trend in the South East

Contractor daily rate distribution trend for jobs in the South East citing Service Delivery.

Contractor daily rate distribution trend for jobs in the South East citing Service Delivery

Service Delivery
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing Service Delivery in the South East over the 6 months to 28 December 2025.

Daily rate histogram for Service Delivery in the South East

Service Delivery
Hourly Rate Trend in the South East

Contractor hourly rate distribution trend for jobs in the South East citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the South East citing Service Delivery

Service Delivery
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing Service Delivery in the South East over the 6 months to 28 December 2025.

Hourly rate histogram for Service Delivery in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 28 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -11 46 £413 -11.24% 113
Hampshire +6 34 £563 - 57
Berkshire -6 26 £450 -13.46% 67
Buckinghamshire -1 16 £172 -62.96% 28
Surrey -11 11 £420 +29.23% 42
Kent +2 4 £650 +21.50% 36
West Sussex -8 4 £531 - 23
Oxfordshire -13 4 £450 - 18
East Sussex +1 3 - - 14
Sussex -4 1 £275 -45.00% 1
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (3.77%) Microsoft Exchange
2 2 (1.89%) SharePoint
3 1 (0.94%) Confluence
3 1 (0.94%) Documentum
Applications
1 7 (6.60%) Microsoft Office
2 4 (3.77%) Microsoft Excel
3 1 (0.94%) Microsoft PowerPoint
3 1 (0.94%) Microsoft Project
Business Applications
1 2 (1.89%) Unit4 Business World
2 1 (0.94%) Dynamics CRM
2 1 (0.94%) Remedy ITSM
Cloud Services
1 6 (5.66%) Microsoft 365
2 5 (4.72%) AWS
3 4 (3.77%) Azure
3 4 (3.77%) Power Platform
4 3 (2.83%) Power Automate
4 3 (2.83%) SaaS
5 1 (0.94%) Amazon CloudWatch
5 1 (0.94%) Azure DevOps
5 1 (0.94%) Cloud Computing
5 1 (0.94%) Entra ID
5 1 (0.94%) GCP
5 1 (0.94%) OCI
Communications & Networking
1 5 (4.72%) Firewall
1 5 (4.72%) VPN
1 5 (4.72%) Wireless
2 3 (2.83%) DNS
2 3 (2.83%) Network Security
2 3 (2.83%) TCP/IP
3 2 (1.89%) DHCP
4 1 (0.94%) 5G
4 1 (0.94%) DWDM
4 1 (0.94%) HTTP
4 1 (0.94%) iSCSI
4 1 (0.94%) MPLS
4 1 (0.94%) NAS
4 1 (0.94%) NGN
4 1 (0.94%) Radio Access Network
4 1 (0.94%) SAN
4 1 (0.94%) SDH
4 1 (0.94%) WAN
Database & Business Intelligence
1 1 (0.94%) DTS
1 1 (0.94%) Metadata
1 1 (0.94%) Power BI
1 1 (0.94%) SQL Server
Development Applications
1 6 (5.66%) JIRA
2 5 (4.72%) Git
3 3 (2.83%) GitLab
3 3 (2.83%) Jenkins
4 1 (0.94%) Bitbucket
General
1 48 (45.28%) Social Skills
2 21 (19.81%) Public Sector
3 16 (15.09%) Analytical Skills
4 11 (10.38%) Retail
5 7 (6.60%) Finance
6 6 (5.66%) Organisational Skills
7 3 (2.83%) Local Government
7 3 (2.83%) Manufacturing
7 3 (2.83%) Telecoms
8 2 (1.89%) Aerospace
8 2 (1.89%) Electronics
8 2 (1.89%) Influencing Skills
8 2 (1.89%) Military
9 1 (0.94%) Billing
9 1 (0.94%) French Language
9 1 (0.94%) German Language
9 1 (0.94%) Marketing
9 1 (0.94%) Police
Job Titles
1 16 (15.09%) Analyst
2 15 (14.15%) Service Manager
3 13 (12.26%) Delivery Manager
3 13 (12.26%) Service Delivery Manager
4 11 (10.38%) 1st Line Support
4 11 (10.38%) Lead
5 9 (8.49%) Support Analyst
6 8 (7.55%) Desktop Analyst
6 8 (7.55%) Desktop Support
6 8 (7.55%) Desktop Support Analyst
7 7 (6.60%) Architect
7 7 (6.60%) Senior
7 7 (6.60%) Solutions Architect
8 6 (5.66%) Support Engineer
9 5 (4.72%) IT Manager
9 5 (4.72%) IT Support
9 5 (4.72%) Java Architect
9 5 (4.72%) Java Solutions Architect
10 4 (3.77%) IT Services Manager
11 3 (2.83%) IT Technician
Libraries, Frameworks & Software Standards
1 2 (1.89%) .NET
1 2 (1.89%) Oracle Fusion
2 1 (0.94%) COM
2 1 (0.94%) COM+
2 1 (0.94%) MSMQ
2 1 (0.94%) Play Framework
2 1 (0.94%) REST
Miscellaneous
1 9 (8.49%) Management Information System
1 9 (8.49%) Self-Motivation
2 5 (4.72%) Virtual Team
3 4 (3.77%) CMDB
3 4 (3.77%) Onboarding
4 3 (2.83%) Data Centre
4 3 (2.83%) Driving Licence
4 3 (2.83%) Enterprise Software
4 3 (2.83%) Hybrid Cloud
4 3 (2.83%) PKI
4 3 (2.83%) Private Cloud
5 2 (1.89%) Analytical Mindset
5 2 (1.89%) Data Protection Act
5 2 (1.89%) Legacy Systems
5 2 (1.89%) Mainframe
5 2 (1.89%) PMI
6 1 (0.94%) Fat Client
6 1 (0.94%) NHS
6 1 (0.94%) Replication
6 1 (0.94%) Thin Client
Operating Systems
1 9 (8.49%) Windows
2 3 (2.83%) Mac OS
3 2 (1.89%) Linux
4 1 (0.94%) Data ONTAP
4 1 (0.94%) Windows 10
Processes & Methodologies
1 28 (26.42%) Problem-Solving
2 27 (25.47%) ITIL
3 25 (23.58%) Continuous Improvement
4 24 (22.64%) Customer Service
5 18 (16.98%) Stakeholder Engagement
6 17 (16.04%) Service Management
7 15 (14.15%) Data Protection
8 14 (13.21%) Change Management
9 12 (11.32%) Impact Analysis
9 12 (11.32%) Incident Management
9 12 (11.32%) ITSM
10 11 (10.38%) Information Security
11 10 (9.43%) Roadmaps
12 9 (8.49%) Agile
12 9 (8.49%) Coaching
13 8 (7.55%) Business Impact Analysis
13 8 (7.55%) Service Design
14 7 (6.60%) Decision-Making
14 7 (6.60%) Stakeholder Management
15 6 (5.66%) Migration
Programming Languages
1 6 (5.66%) Java
2 1 (0.94%) JavaScript
2 1 (0.94%) Python
2 1 (0.94%) Scala
Qualifications
1 26 (24.53%) Security Cleared
2 20 (18.87%) SC Cleared
3 7 (6.60%) Degree
3 7 (6.60%) DV Cleared
4 4 (3.77%) ITIL Certification
5 3 (2.83%) Computer Science Degree
6 2 (1.89%) A+ Certification
6 2 (1.89%) Microsoft Certification
6 2 (1.89%) PMI Certification
7 1 (0.94%) BC Cleared
7 1 (0.94%) BPSS Clearance
7 1 (0.94%) MCP
Quality Assurance & Compliance
1 19 (17.92%) SLA
2 5 (4.72%) GDPR
3 3 (2.83%) ISO/IEC 27001
3 3 (2.83%) PMO
4 2 (1.89%) ISO 9001
5 1 (0.94%) Accessibility
5 1 (0.94%) Data Quality
5 1 (0.94%) ISO/IEC 20000
5 1 (0.94%) P3O
5 1 (0.94%) QA
System Software
1 5 (4.72%) Active Directory
2 3 (2.83%) VMware NSX
3 1 (0.94%) NFS
3 1 (0.94%) VMware Infrastructure
Systems Management
1 3 (2.83%) Single Sign-On
2 1 (0.94%) Amdocs OSS
2 1 (0.94%) Nagios
2 1 (0.94%) SnapMirror
2 1 (0.94%) SnapVault
Vendors
1 18 (16.98%) Microsoft
2 13 (12.26%) ServiceNow
3 7 (6.60%) Palo Alto
4 5 (4.72%) VMware
5 4 (3.77%) Oracle
6 3 (2.83%) Zscaler
7 2 (1.89%) Aruba
7 2 (1.89%) CheckPoint
7 2 (1.89%) Cisco
7 2 (1.89%) Mitel
8 1 (0.94%) Alteryx
8 1 (0.94%) BMC
8 1 (0.94%) Ciena
8 1 (0.94%) Cramer
8 1 (0.94%) Google
8 1 (0.94%) HubSpot
8 1 (0.94%) Salesforce
8 1 (0.94%) Splunk
8 1 (0.94%) Toshiba
8 1 (0.94%) Trend Micro