22 of 22 Contract Service Management Jobs in the South East

Banking client is seeking to recruit an IT Service Design & Introduction Lead (VP) on an initial 6-month contract based in London. It is hybrid and will require 2/3x days onsite per week. The Service Design and Introduction Lead role is to ensure that … project delivery and operational teams, ensuring services are production-ready, resilient, and aligned with internal and external standards. The role will also support the Service Management Lead in developing and embedding a formal Service Design and Introduction process across the organisation, helping to establish consistent practices, reduce ...

production in a structured and repeatable way. The Role This is a delivery-focused platform ownership role, sitting across: Palantir platform operations MLOps enablement Service management Security, governance and compliance Supplier and vendor management You will be responsible for the day-to-day running and improvement … Palantir Foundry, AIP and related MLOps capabilities . The role requires someone who can combine technical platform understanding with operational discipline, stakeholder management and a strong service-owner mindset. Key Responsibilities Platform Operations Own the day-to-day operation of Palantir Foundry, AIP and MLOps services Ensure strong ...

Jira Service Management Consultant Outside IR35 Contract Mostly Remote (Occasional Travel to London) 3-6 Months (View to Extending) Immediate Requirement A fast-growing Technology organisation is building out its Enterprise Systems capability and is looking for a hands-on Jira Service Management Consultant to support … fast-paced environment requiring someone who can operate autonomously, work closely with technical stakeholders and hit the ground running. Key Experience Jira Service Management (JSM) Atlassian ecosystem ITSM/Service Desk tooling Workflow automation and configuration Integrations and operational tooling CMDB/Assets/Insight experience beneficial ...

Service & Project Coordinator Location: Milton Keynes - Hybrid Rate: £200-250 per day Duration: 3-6 months - temp to perm option Start date: ASAP Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish … central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there ...

identity lifecycle, hybrid identity, and identity protection. Strong working knowledge of Zero Trust, modern security models, and Microsoft Security stack integrations. Understanding of endpoint management frameworks including Intune, compliance policy design, Autopilot, and device governance. Familiarity with modern authentication protocols including OAuth 2.0, OIDC, SAML, SCIM, and certificate-based … Microsoft Graph, automation tooling, and API-based platform integrations. Solid awareness of enterprise networking concepts and their interactions with cloud services. Knowledge of service management frameworks (e.g., ITIL) and operational governance models. Awareness of cloud cost management, licensing optimisation, and platform lifecycle planning.. Skills Ability to design ...

available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes … implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build ...

Role: Service Delivery Manager Location: Basingstoke Duration: 6 Months Day rate: £600 Inside Ir35 Active DV clearance required Mandatory skills: Oversee end-to-end delivery of IT services across infrastructure, support functions and in close collaboration with the customer. Ensure services are delivered in line with agreed SLAs, KPIs … compliance requirements. Monitor service performance metrics, analyse trends, and generate detailed reports for internal and client review. Act as the main point of contact for the customer regarding service delivery and performance. Manage incident, problem, and change management processes in accordance with ITIL best practices. Coordinate with ...

Role: User Management Analyst Location: Milton Keynes - Onsite 4 days Duration: 6 Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke … systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed ...

single point of accountability for operations , while working closely with Delivery, Product, Architecture, Security, and Vendors to enable smooth transitions, controlled change, and continuous service improvement. The SRE/Operations Manager is accountable for the end-to-end stability, availability, and performance of all services. Key Responsibilities Overall Accountability … operations across multiple service areas (L1/L2/L3 as applicable). Be accountable for availability, reliability, performance, and recoverability of all in-scope services. Act as the final escalation point for Major Incidents, service risks, and operational failures. Service Reliability & Operations (SRE Focus) Define ...

business requirements to ensure project plans are comprehensive, realistic, and in line with companyobjectives. Develop projections for capital and expense resource planning to advise management on budgetary issues. Assess business prospects in line with company policies and procedures to ensure they are accurately documented and represented in project plans. … provide advice and make recommendations for consideration by senior levels within the organization. Lead and develop a team of people, delivering a project office management service or a small project team to ensure work is resourced and allocated effectively, and that processes are adhered to. Required Skillset: Hold ...

Inside IR35 - Hybrid Experience 10+ years' experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations; experience in device management is strongly preferred. Demonstrated experience leading programmes in lean teams, with a hands-on approach alongside clear programme accountability. Proven leadership of global Technology … teams within complex matrix organisations, including influencing without direct authority. Significant experience in vendor and partner management, including commercial negotiation and performance management. Strong understanding of modern device management technologies and end-to-end device lifecycle management. Proven experience working with ServiceNow in an operational or IT service ...

ITIL certified (or strong working knowledge of ITIL frameworks) Proven experience managing Microsoft 365 environments (Teams, SharePoint, Entra ID) Experience with Jira or similar service management tools Broad IT knowledge, particularly across SaaS-based applications Strong troubleshooting and problem-solving capabilities Proactive, self-starting approach with the ability … confident and capable IT professional who thrives in a hands-on environment. You bring strong technical judgement, a structured approach to service management, and a commitment to delivering a high-quality user experience. If you are available at short notice and looking for your next contract opportunity ...

Deliverables Own the day to day operation of the Databricks platform and associated MLOps services, ensuring availability, performance and stability. Establish and run service management processes including incident, problem and change management, with clear documentation and escalation paths.Define and deliver standardised MLOps patterns covering model development, deployment … controls.Proven capability delivering MLOps practices end to end, from CI/CD and automation through to model monitoring and observability.Experience owning platform operations and service management in a complex, enterprise environment.Confidence working with security, risk and governance stakeholders to evidence controls and support audits.Ability to engage and influence ...

months, with potential to extend, operating inside IR35. Security Clearance: Security Check (SC Clearance) This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Demonstrated ability to lead and manage a team , this … includes decision-making, effective communication and service management skills. In-depth knowledge of incident management processes, including the ability to assess the impact of critical security incidents and lead the response efforts, ensuring procedures are available and maintained. Proven experience delivering an effective security monitoring capability, with ...

compute & storage) technologies, including VMware and Horizon VDI. * Respond to escalations from 2nd Line, perform daily system checks, and manage incidents through the IT Service Management Toolset. * Conduct readiness assessments for new releases, ensuring smooth deployment. * Maintain comprehensive documentation such as Work Instructions and Patching Schedules. * Manage lifecycle … supported products, ensuring they remain supported and up-to-date. * Carry out planned activities via Change Management processes and monitor systems using Event Management tools like SCOM and Aria Operations. * Support physical networking and Windows environment components (Active Directory, DNS, SQL, SCOM). What you'll bring: * Extensive ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month ...

operation of Palantir platforms and associated MLOps services, ensuring availability, performance and a strong user experience. Establish and run service management processes including incident, problem and change management, supported by clear documentation and runbooks. Define and embed standard MLOps patterns covering model development, deployment, monitoring and lifecycle …/CD, automation, monitoring and model governance. Experience working closely with security, risk and governance teams to evidence controls and support audits. Confident stakeholder management skills, able to balance delivery speed, cost and risk across technical and non technical teams. A service owner mindset with a focus ...

initial contract until 18/12, paying between £45- £50/Hr Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile We are seeking an experienced OT Cyber Security Analyst … support and strengthen cyber security across industrial and operational technology environments. This role focuses on securing critical systems through the deployment, management, and enhancement of OT security controls, while helping drive continuous improvements in monitoring, governance, and risk management practices. The successful candidate will play a key role ...

technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house … support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions ...

defined standards. Desirable Experience with orchestration tools or data platforms. Exposure to DevOps practices and automation. Experience in secure or regulated environments. Familiarity with service management tools (e.g. Jira, Confluence). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation ...

looking for an Automation Software Engineer with strong Power Automate experience, supported by .NET and scripting, to deliver and mature automation across IT service management and operational workflows. Contract: 6 months Rate: £650/day (Inside IR35) Location: London (weekly for first 2 weeks, then monthly) What ...

Teamcenter Easy Plan and SAP S/4HANA. Experience deploying and managing MES solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication … Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including ...