17 of 17 Contract Service Management Jobs in the South East

months to start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service … United Kingdom, Italy and Japan, integrating the contribution of teams, client teams and third-party suppliers. Key accountabilities Own the end-to-end service management relationship and provide clear accountability for global service outcomes, without displacing the contractual accountability of individual service providers. Lead global service ...

Service Operations Manager - SC Cleared We are seeking an experienced Service Operations Manager to take ownership of day-to-day service management across a complex, multi-supplier IT environment. This is a key operational role, responsible for ensuring services are delivered effectively, consistently … high standard. You will work across Service Desk, End User Compute, technical teams and suppliers, driving strong service performance, governance and continuous improvement. What you'll be doing Lead daily and weekly operational governance across IT service management activities. Coordinate Service Desk, End User Compute ...

Service Desk Analyst Rate: £250 per day, umbrella rate Location: Hampshire Working arrangement: 5 days per week onsite Contract length: 6 Months Clearance requirement: SC cleared or eligible for SC clearance Your new company You will be joining a Shared Service Desk team within a government body, providing … first-line IT support to users. You will work closely with Duty Technicians, infrastructure teams, application support teams and Service Managers to restore services quickly and provide a high-quality customer experience. Previous experience working within a government or public sector environment would be beneficial for this opportunity. Your ...

Linux-based services. Working closely with other infrastructure specialists, you will help resolve incidents, improve platform capability and maintain robust operational documentation within formal service management and security frameworks . Key Responsibilities Act as a Linux SME , providing expert technical support across enterprise Linux environments. Support the stability … role in discussions around environment development, growth and optimisation . Utilise automation techniques to improve infrastructure, efficiency and repeatability. Work within established service management, operational and security frameworks. Skills & Experience We are looking for candidates with strong experience in: Enterprise Linux administration and engineering . Linux platform support ...

experienced IT Supplier Manager to join a Digital Information function supporting highly sensitive MOD, aerospace and defence programmes . This is a key supplier management role, responsible for supporting the development and execution of the IT supplier strategy and management framework. You will work closely with Digital Information … leadership, Procurement, Finance, Service Management and wider business stakeholders to ensure suppliers deliver against agreed commercial, operational and service expectations. The Opportunity As IT Supplier Manager, you will support the end-to-end IT supplier lifecycle , from supplier identification and evaluation through procurement, contract negotiation, performance management ...

career in IT operations TXM Recruit is supporting a leading UK technology and defence organisation in recruiting an Operations Centre Analyst to join its Service Management team. This opportunity suits an IT graduate, junior service desk professional, or technically minded customer-service specialist looking to develop … doing Monitoring servers, systems and operational alerts, identifying issues and responding in line with agreed procedures. Logging, prioritising and updating incidents through service management tools. Supporting technical investigations and escalating complex issues to specialist teams. Providing clear progress updates and maintaining accurate incident records. Assisting with software rebuilds ...

DESCRIPTION Project Manager (Digital Information - IT Supplier & Category Management) Seeking an IT Supplier & Category Management specialist with demonstrable experience managing Technology and Professional Services suppliers, developing category strategies, leading sourcing and procurement activities, negotiating contracts, and governing supplier performance through SLAs, KPIs and supplier reviews. Active SC Clearance … hybrid working basis Job Purpose The IT Supplier Manager leads and supports the definition and execution of the IT supplier strategy and management framework, in partnership with the Digital Information leadership team. This role is accountable for supporting the IT Supplier Senior manager in overseeing ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

strong experience across legacy and modern SQL Server platforms, providing 2nd and 3rd line support, maintaining database availability, security and performance, and driving continual service improvement. Key Responsibilities Provide 2nd and 3rd line support across production, pre-production and development SQL Server environments. Administer and maintain SQL Server versions … incident resolution, troubleshooting and root cause analysis. Manage backup, restore and disaster recovery arrangements, including resilience and failover testing. Perform database performance tuning, capacity management and optimisation. Maintain database security, access controls, auditing and compliance. Develop automation and scripting solutions using PowerShell and T-SQL. Work closely with application ...

mapping and business process improvement. Experience working within IT project delivery environments, ideally across both Agile and traditional methodologies. Understanding of ITIL and IT Service Management principles. Excellent stakeholder management and workshop facilitation skills. The ability to translate business needs into clear requirements for technical teams. Strong ...

confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC000458 Location: Brigade Headquarters, Stocklake , Aylesbury, Bucks, HP20 1BD Salary: £31,164 Per Annum Contract: 6 Months Fixed-Term Contract … Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 17 Fire Stations from the outskirts ...

candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks … options and progress clearly. ESSENTIAL EXPERIENCE AND CAPABILITIES Proven enterprise application packaging experience, ideally gained within a desktop transformation or large managed-service environment. Strong packaging experience for Windows 10 and Windows 11, including complex applications with dependencies, drivers, licensing or custom configuration. Expert knowledge of Windows Installer ...

last three years. After 30 years in the sector they have carved out a fantastic reputation for quality and providing the very best service to their clients. They are now looking for a Tech Bar Specialist to work with one of their clients on a contract basis. As previously … complex user, device and application issues while acting as a senior escalation point for colleagues. You will help deliver a high-confidence walk-up service where ownership, communication and first-time-fix matter. Furthermore, you will: Provide advanced walk-up and deskside support across Windows endpoints, Microsoft 365, identity ...

Skills: - Have existing knowledge of the following technologies: - o Azure o Microsoft 365 o Microsoft Defender (for Cloud, O365, Identity & Email) o Intune Device Management o Exchange/SMTP/365 messaging support & administration o Zero trust technologies such as Zscaler, o Windows 11 and Windows server. - Investigate … resolve 3rd line support issues, working closely with suppliers when required. - Maintain and support the IT Infrastructure in line with agreed Service Level Agreements (SLAs). - Support change delivery utilising an ITIL service management framework - Have demonstratable experience in larger scale environments (1000+ users). - Knowledge ...

infrastructure through automation Taking a lead role in discussions around environment development, scalability and growth Maintaining clear and robust technical documentation Working within formal service management and security processes Sharing technical knowledge and expertise with the wider team The role will also involve working within a VMware technology … experience. Essential: Strong commercial experience administering and supporting Linux environments Excellent troubleshooting and problem-solving skills Experience supporting enterprise infrastructure in a structured/service-managed environment Experience working within security-conscious or highly controlled environments Experience with automation and infrastructure improvement Experience supporting Linux-based development environments Experience ...

vulnerability remediation. Support infrastructure modernisation and migration projects. Perform root cause analysis and manage technical incidents and changes. Maintain technical documentation and follow ITIL service management processes. Work closely with network, security, desktop and application teams. Essential Skills & Experience Proven third-line Infrastructure or Active Directory engineering experience. ...

clearance - Sole UK National The Role We are seeking an experienced Network Engineer with strong HPE Aruba expertise to support the design, implementation and management of enterprise network infrastructure. You will play a key role in maintaining and optimising highly available LAN and WLAN environments, supporting network security services … ArubaOS switching environments. Configure and support enterprise wireless networks, including Aruba access points and mobility controllers. Administer and optimise Aruba Central for network monitoring, management and reporting. Implement and manage Aruba ClearPass, including 802.1X, RADIUS, TACACS+ and certificate-based authentication. Support network refresh, migration and transformation projects. Maintain network ...