Service Management Contracts in the South East

Service Management
England > South East

The table below provides summary statistics for contract job vacancies advertised in the South East requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 25 June 2025, comparing them to the same period in the previous two years.

6 months to
25 Jun 2025
Same period 2024 Same period 2023
Rank 89 64 52
Rank change year-on-year -25 -12 +19
Contract jobs citing Service Management 66 161 231
As % of all contract jobs advertised in the South East 2.16% 2.82% 4.02%
As % of the Processes & Methodologies category 2.37% 3.41% 4.51%
Number of daily rates quoted 49 120 177
10th Percentile £208 £265 £254
25th Percentile £250 £450 £350
Median daily rate (50th Percentile) £393 £589 £475
Median % change year-on-year -33.36% +24.00% -13.64%
75th Percentile £500 £638 £630
90th Percentile £577 £680 £735
England median daily rate £500 £525 £525
% change year-on-year -4.76% - -
Number of hourly rates quoted 2 2 2
10th Percentile £21.14 - £24.48
25th Percentile £22.28 £26.25 £29.31
Median hourly rate £24.38 £27.50 £38.75
Median % change year-on-year -11.36% -29.03% +93.75%
75th Percentile £26.28 £28.75 £48.31
90th Percentile £27.31 - £53.23
England median hourly rate £21.71 £17.72 £35.25
% change year-on-year +22.52% -49.73% +76.25%

All Process and Methodology Skills
South East

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South East.

Contract vacancies with a requirement for process or methodology skills 2,789 4,717 5,119
As % of all contract IT jobs advertised in the South East 91.26% 82.61% 89.12%
Number of daily rates quoted 1,742 2,733 3,514
10th Percentile £250 £263 £250
25th Percentile £394 £405 £400
Median daily rate (50th Percentile) £500 £513 £511
Median % change year-on-year -2.44% +0.24% +2.25%
75th Percentile £600 £634 £620
90th Percentile £665 £700 £700
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 219 469 231
10th Percentile £13.25 £13.00 £15.50
25th Percentile £15.06 £18.20 £22.07
Median hourly rate £24.00 £47.78 £52.10
Median % change year-on-year -49.77% -8.29% +131.56%
75th Percentile £55.00 £65.00 £65.50
90th Percentile £75.00 £77.09 £75.00
England median hourly rate £25.50 £37.50 £35.03
% change year-on-year -32.00% +7.05% +36.41%

Service Management
Job Vacancy Trend in the South East

Job postings citing Service Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Management in the South East

Service Management
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing Service Management in the South East.

Daily rate trend for Service Management in the South East

Service Management
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing Service Management in the South East over the 6 months to 25 June 2025.

Daily rate histogram for Service Management in the South East

Service Management
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing Service Management in the South East.

Hourly rate trend for Service Management in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 6 months to 25 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +1 43 £425 -26.09% 64
Berkshire +7 34 £449 -21.96% 35
Surrey +26 10 £215 -59.05% 15
Hampshire -19 10 £550 -12.00% 29
Buckinghamshire +4 7 £405 +44.66% 24
Oxfordshire +4 2 £375 - 8
Kent 0 1 £250 -58.16% 11
East Sussex -6 1 £275 -65.63% 4
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.61%) Microsoft Exchange
2 1 (1.52%) Anypoint
2 1 (1.52%) SharePoint
Applications
1 8 (12.12%) Microsoft Office
2 1 (1.52%) Microsoft Excel
2 1 (1.52%) Microsoft PowerPoint
2 1 (1.52%) MS Visio
Business Applications
1 3 (4.55%) Remedy ITSM
2 1 (1.52%) Remedy AR System
Cloud Services
1 11 (16.67%) Microsoft 365
2 5 (7.58%) SaaS
3 4 (6.06%) Azure
4 2 (3.03%) Entra ID
5 1 (1.52%) AWS
5 1 (1.52%) Azure Monitor
5 1 (1.52%) Azure Storage
5 1 (1.52%) Dynamics 365
5 1 (1.52%) GCP
5 1 (1.52%) Serverless
Communications & Networking
1 9 (13.64%) Firewall
2 4 (6.06%) HTTP
3 2 (3.03%) LAN
3 2 (3.03%) WAN
4 1 (1.52%) 5G
4 1 (1.52%) DHCP
4 1 (1.52%) Diameter Protocol
4 1 (1.52%) DNS
4 1 (1.52%) Internet
4 1 (1.52%) MPLS
4 1 (1.52%) Network Security
4 1 (1.52%) Radio Access Network
4 1 (1.52%) Remote Desktop
4 1 (1.52%) VoIP
4 1 (1.52%) VoLTE
4 1 (1.52%) VoWiFi
Database & Business Intelligence
1 1 (1.52%) RDBMS
1 1 (1.52%) Relational Database
1 1 (1.52%) SQL Server
Development Applications
1 2 (3.03%) JIRA
2 1 (1.52%) Subversion
2 1 (1.52%) Team Foundation Server
General
1 14 (21.21%) Telecoms
2 13 (19.70%) Analytical Skills
3 11 (16.67%) Social Skills
4 8 (12.12%) Finance
5 3 (4.55%) Billing
5 3 (4.55%) Public Sector
6 2 (3.03%) Automotive
6 2 (3.03%) German Language
6 2 (3.03%) Retail
7 1 (1.52%) Inclusion and Diversity
7 1 (1.52%) Legal
7 1 (1.52%) Local Government
7 1 (1.52%) Marketing
7 1 (1.52%) Organisational Skills
Job Titles
1 9 (13.64%) 2nd Line Support
1 9 (13.64%) Analyst
1 9 (13.64%) Lead
1 9 (13.64%) Support Engineer
2 8 (12.12%) Test Engineer
3 7 (10.61%) 2nd Line Engineer
3 7 (10.61%) 2nd Line Support Engineer
3 7 (10.61%) Service Manager
4 6 (9.09%) 2nd Line Desktop Support
4 6 (9.09%) 2nd Line Desktop Support Engineer
4 6 (9.09%) Desktop Engineer
4 6 (9.09%) Desktop Support
4 6 (9.09%) Desktop Support Engineer
4 6 (9.09%) Network Engineer
5 5 (7.58%) Architect
6 4 (6.06%) 3rd Line Engineer
6 4 (6.06%) Mobile Engineer
6 4 (6.06%) ServiceNow Architect
7 3 (4.55%) Telecoms Architect
8 2 (3.03%) Service Relationship Manager
Libraries, Frameworks & Software Standards
1 8 (12.12%) RFC 2544
2 7 (10.61%) Web Services
3 4 (6.06%) Ajax
3 4 (6.06%) CSS
3 4 (6.06%) HTML
3 4 (6.06%) REST
3 4 (6.06%) SOAP
3 4 (6.06%) XML
4 1 (1.52%) ARM Templates
4 1 (1.52%) Middleware
4 1 (1.52%) OpenAPI
4 1 (1.52%) RAML
4 1 (1.52%) Swagger
Miscellaneous
1 9 (13.64%) Data Centre
2 7 (10.61%) Fibre Optics
3 5 (7.58%) CMDB
4 3 (4.55%) Onboarding
5 2 (3.03%) Cloud Native
6 1 (1.52%) AS400
6 1 (1.52%) Enterprise Software
6 1 (1.52%) iSeries
6 1 (1.52%) Mainframe
6 1 (1.52%) Management Information System
6 1 (1.52%) PKI
6 1 (1.52%) Product Ownership
6 1 (1.52%) Self-Motivation
6 1 (1.52%) Social Media
Operating Systems
1 16 (24.24%) Windows
2 4 (6.06%) Windows 10
2 4 (6.06%) Windows Server
3 3 (4.55%) Apple iOS
4 2 (3.03%) Android
5 1 (1.52%) Linux
5 1 (1.52%) Mac OS
5 1 (1.52%) Unix
5 1 (1.52%) Windows Server 2016
5 1 (1.52%) Windows Server 2019
Processes & Methodologies
1 41 (62.12%) ITIL
2 20 (30.30%) ITSM
3 17 (25.76%) Agile
4 13 (19.70%) Service Delivery
5 10 (15.15%) Defect Management
5 10 (15.15%) Stakeholder Management
5 10 (15.15%) Test Scripting
6 9 (13.64%) Customer Service
7 8 (12.12%) Incident Management
7 8 (12.12%) Patch Management
7 8 (12.12%) Problem-Solving
7 8 (12.12%) Stakeholder Engagement
8 7 (10.61%) Case Management
8 7 (10.61%) Change Management
8 7 (10.61%) Scrum
9 5 (7.58%) Configuration Management
9 5 (7.58%) Disaster Recovery
9 5 (7.58%) Problem Management
9 5 (7.58%) Roadmaps
10 4 (6.06%) PRINCE2
Programming Languages
1 5 (7.58%) SQL
2 2 (3.03%) C#
3 1 (1.52%) Bicep
3 1 (1.52%) PowerShell
3 1 (1.52%) Shell Script
3 1 (1.52%) VB
3 1 (1.52%) VBScript
Qualifications
1 19 (28.79%) Security Cleared
2 13 (19.70%) SC Cleared
3 10 (15.15%) Degree
4 5 (7.58%) DV Cleared
4 5 (7.58%) ITIL Certification
5 3 (4.55%) CCNP
5 3 (4.55%) Cisco Certification
5 3 (4.55%) ITIL Foundation Certificate
5 3 (4.55%) PMI Certification
5 3 (4.55%) PMP
6 2 (3.03%) CCNA
7 1 (1.52%) A+ Certification
7 1 (1.52%) AWS Certification
7 1 (1.52%) Azure Certification
7 1 (1.52%) Computer Science Degree
7 1 (1.52%) MCP
7 1 (1.52%) Microsoft Certification
7 1 (1.52%) OCP
7 1 (1.52%) Oracle Certification
Quality Assurance & Compliance
1 4 (6.06%) QA
2 2 (3.03%) SLA
3 1 (1.52%) COBIT
System Software
1 15 (22.73%) Active Directory
2 2 (3.03%) VMware Infrastructure
3 1 (1.52%) Virtual Desktop
3 1 (1.52%) Virtual Machines
Systems Management
1 6 (9.09%) SCCM
2 5 (7.58%) SCOM
3 4 (6.06%) Microsoft Intune
4 3 (4.55%) vCenter Server
5 2 (3.03%) Amdocs OSS
6 1 (1.52%) Active Directory Federation Services
6 1 (1.52%) Ansible
6 1 (1.52%) Kubernetes
6 1 (1.52%) Terraform
6 1 (1.52%) WSUS
Vendors
1 13 (19.70%) Microsoft
2 12 (18.18%) ServiceNow
3 9 (13.64%) Cisco
4 5 (7.58%) Remedy
5 4 (6.06%) BMC
5 4 (6.06%) SolarWinds
6 2 (3.03%) Apple
6 2 (3.03%) Cramer
6 2 (3.03%) Infoblox
6 2 (3.03%) McAfee
6 2 (3.03%) Salesforce
6 2 (3.03%) SAP
6 2 (3.03%) VMware
7 1 (1.52%) Broadcom
7 1 (1.52%) BT
7 1 (1.52%) Citrix
7 1 (1.52%) Infor
7 1 (1.52%) MuleSoft
7 1 (1.52%) Oracle
7 1 (1.52%) Qualys