21 of 21 Contract ITIL Jobs in the South West

Description: Role: ITIL/ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL/ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct … across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO/IEC 20000 readiness Required Experience: Proven experience delivering ITIL/ITSM maturity assessments Strong working knowledge of ITIL ...

systems, tools and IT support processes Gain exposure to real-world IT operations in a large, complex organisation Complete professional qualifications, including the ITIL 4 Foundation Certificate Take part in engaging learning experiences such as the Apollo 13 ITSM Business Game Work towards the Digital Support Technician apprenticeship, developing essential ...

Ability to write clear and structured test cases and defect reports Familiarity with defect and test management tools (e.g. Jira, Azure DevOps) Knowledge of ITIL 4 concepts and service management environments Experience using documentation tools (e.g. Confluence, SharePoint ...

/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network ...

succeed Experience of managed service provision to public sector customers Strong written and verbal communicator Proactive Adaptable Familiarity with ITSM frameworks such as ITIL and ISO 20000 Familiarity with Service Integration and Management (SIAM) Must have DV clearance What you'll get in return Up to £500 per day, outside ...

support of service delivery. Key Experience for the Head of IT Service Delivery Experienced in Shared Services (EUC/Service Desk/etc) ITIL Managing Professional Strong background in Incident Management Operated in a Senior/Lead level previously Experience of shaping processes where necessary Please apply as directed ...

Skills: ArcGIS, Hexagon, Hexagon Geospatial Portal, Oracle Spatial database, .Net 10 years experience in Application support/maintenance in Telecom domain Good understanding of ITIL process & Experience of leading a team Good knowledge of GCOOMS, ArcGIS, GCP and Kubernetes Good understanding of Java and willing to learn new technologies. Hands ...

perspective, including 'as is', 'to be' and transitional states.12-month contract, Inside IR35, working both remotely and on-site in Salisbury. Responsibilities & Experiences : TOGAF ITIL Own the enterprise architecture vision, strategy and roadmaps from a business, technology and data perspective, including 'as is', 'to be' and transitional states Understand ...

public sector/defence/large complex organisations (highly desirable) Mandatory Qualifications: TOGAF or ISEB PLUS at least one or all of the following: ITIL IT4IT COBIT ...

/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework click apply for full job details ...

Skills: ArcGIS, Hexagon, Hexagon Geospatial Portal, Oracle Spatial database, .Net 10 years experience in Application support/maintenance in Telecom domain Good understanding of ITIL process & Experience of leading a team Go click apply for full job details ...

Active Directory, DNS, DHCP, VNET, etc. Server management using remote tools. Certification like AZ-400 would be an added advantage. Solid understanding of ITIL/ITSM best practices. Excellent problem-solving and decision-making skills. Ability to work independently and as part of a team. ITIL processes Change, Incident … Connect and Azure AD directory services for managing cloud identity. Supporting proof of concept for new services and technologies. Delivering all services following ITIL methodology for service creation. ...

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee … manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. Lead stakeholder communications and ensure customer ...

resolution and lessons learned are embedded. Prepare and lead supplier meetings, governance boards, and performance reviews, producing clear actions and measurable outcomes. Service Performance & ITIL/Service Levels Manage and improve service performance against SLAs/KPIs , ensuring effective reporting, insight, and corrective action plans. Apply ITIL-aligned approaches … accountability , including managing strategic suppliers. Confident operating at senior level, able to challenge constructively and negotiate effectively with supplier leadership. Practical understanding of ITIL concepts and managing services via SLAs/KPIs (certification beneficial but not required). Experience of ICT financial management : budgeting, forecasting, invoice validation, and value ...

Microsoft 365, Windows 10/11, and Windows Server (2016-2022), remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. The Person: Proven IT support experience in a customer-facing or field-based role. Confident troubleshooting across desktop, network, and server environments. … Strong knowledge of Microsoft technologies and network fundamentals (TCP/IP, LAN/WAN, DNS). Full UK driving license ITIL Foundation certification is desirable but not essential. Reference Number: BBBH263333 To apply for this role or to be considered for similar positions, please click "Apply Now" or contact ...

able to begin work ASAP, hold transferable SC clearance and be happy on-site 2/3 days per week in Corsham. Requirements: ITIL Foundation Level qualified Experience implementing ITIL based practices (Incident, Problem etc) Demonstrable experience working within an ITSM environment using the ITIL framework Knowledge of ITSM governance ...

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee … manage ITIL-aligned service management processes and frameworks click apply for full job details ...

ensuring that VMware-based infrastructure capacity meets current and future business needs in a cost-effective, reliable, and scalable manner. The role applies ITIL capacity management practices to proactively plan, monitor, analyse, and optimie compute, storage, and network resources across on premise and hybrid VMware environments. Key Duties … execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Ensure infrastructure capacity supports agreed SLAs Identify capacity risks, constraints, and performance bottlenecks before they impact services. Produce regular capacity and utilization reports, dashboards, and trend ...

challenging assumptions Evaluating suppliers and understanding contractual frameworks Supporting conflict resolution and cross-team collaboration Qualifications desired include TOGAF or ISEB, and one of: ITIL, IT4IT or COBIT. Interested? Please apply below Enterprise Architect, EA, TOGAF, ISEB, ITIL, IT4IT, COBIT, Architecture, Hybrid, SC Cleared ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier ...

ensuring that VMware-based infrastructure capacity meets current and future business needs in a cost-effective, reliable, and scalable manner. The role applies ITIL capacity management practices to proactively plan, monitor, analyse, and optimise compute, storage, and network resources across on premise and hybrid VMware environments. Key Duties … execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Ensure infrastructure capacity supports agreed SLAs Identify capacity risks, constraints, and performance bottlenecks before they impact services. Produce regular capacity and utilization reports, dashboards, and trend ...