Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt More ❯
Avon & Wiltshire Mental Health Partnership NHS Trust
of the post, as determined by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Degree/Higher Education related to IT Additional courses related to IT Skills Essential Ability to interpret technical and non-technical data which may be incomplete Problem solving skills More ❯
skills Problem solving and diagnostic skills Team player; works with and supports the rest of the team Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications What do we offer? Our Culture & Benefits In addition to generous remuneration, we really value our people and offer a More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (Apply online only , Windows 10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to engage diverse technical and non-technical audiences. Security certifications and experience with accredited secure solutions in the UK Public Sector. Current More ❯
PostgreSQL, MongoDB Proficient with Linux/Windows command line (Bash, PowerShell) Monitoring: Grafana, Prometheus, ELK, Splunk Agile working and tooling (e.g., Jira, Confluence) Diagnosing and resolving complex system issues ITIL knowledge or exposure to IT service operations Containerisation: Docker, Kubernetes, OpenShift Awareness of modern tech trends and tooling Security Requirements You must hold live DV clearance to be considered. Why More ❯
and work flexible hours when needed Full UK driving licence DESIRABLE (but not essential) Awareness of Microsoft 365 and Teams Certifications in Technology or Business Management PRINCE2 Foundation or ITIL qualifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands-on experience in IT transformation projects Develop skills that can lead to roles in Project More ❯
or PMO functions. Proven leadership ability managing teams and cross-functional engagement. Desirable: Previous experience in an ERP rollout. Knowledge of Azure licensing and Microsoft enterprise agreements. Understanding of ITIL frameworks and service transition. Experience working across global or multi-region governance structures. Key Competencies Excellent communication and stakeholder engagement skills Detail-oriented with a focus on compliance and documentation More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
identity and access management tools such as OKTA Certification in Salesforce (e.g., Technical Architect, Developer, or Administrator) Experience with cloud-based technologies such as AWS or Azure Knowledge of ITIL and IT service management principles skill level: 9 Sector: LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Defence
procurement strategy Conducting strategic business analysis to support decision-making Job Requirements: Experience in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services Proficiency with Visio ITIL V4 certification Project management experience with qualifications in PRINCE2 and/or APMP Knowledge of conducting business analysis, requirements gathering, and change management Must hold sole UK nationality SC clearance More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
Participate in knowledge transition and shift handovers Must-Have Skills & Experience: Strong knowledge of Manufacturing IT/OT environments Experience supporting shopfloor systems and devices Familiarity with ServiceNow and ITIL processes Hands-on experience with industrial endpoints (Printers, Scanners, MRTs) Excellent stakeholder communication and problem-solving abilities Ability to work on a rotating shift model and on-call as needed More ❯
recent experience of working Experience of dealing with enquiries via telephone and face to face Good knowledge of call centre technologies Experience of working in a multidisciplinary team Desirable ITIL V3 Foundation Experience of working in a Healthcare IT environment Good knowledge and understanding of Apple mobile phone handsets. Disclosure and Barring Service Check This post is subject to the More ❯
quickly to new developments in software and hardware. Resourceful - able to fully utilise available tools to affect an efficient resolution to a problem. Knowledge of the IT infrastructurelibrary (Itil) framework. Evidence of on-Going professional development . Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high More ❯
management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications CIS - Discovery CIS - HAM ITIL V3 or V4 certificate All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to More ❯
RTO/RPO frameworks and conducting impact analyses. Familiarity with regulatory frameworks and standards (e.g., ISO 22301, NIST). Certifications such as CBCP, ISO 22301 Lead Implementer, DRICert, or ITIL Foundation (preferred). Excellent communication and stakeholder coordination skills. A proactive, analytical mindset with a passion for resilience and continuous improvement. A degree in Computer Science, Engineering, Information Systems, or More ❯
MES/MOM technologies (eg, Aveva/Wonderware Intouch). Good understanding of PLCs, SCADA, HMI, sensors, IIOT devices, and machine integration protocols (eg, OPC). Working knowledge of ITIL processes and tools (eg, Incident, Problem, Change Management using ServiceNow). Proven ability to investigate, analyze, and resolve complex technical problems in a structured manner. Contract Details: Duration: 6 months More ❯
project phases Full UK driving licence DESIRABLE (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITIL certification WHY JOIN Supportive team culture with a focus on learning and development Exposure to enterprise-level deployments and cutting-edge technologies Great employee benefits which include: 25 days holiday More ❯
effectively. Utilise your expertise in InterSystems HealthShare and HealthConnect to troubleshoot and resolve application issues, with a strong emphasis on EMPI, PD, Integration engine, and IRIS. Implement and oversee ITIL processes to enhance service management and delivery within the organisation. Collaborate with various departments to ensure alignment with service management goals and objectives. Qualifications: Proven experience in leading a small More ❯
South West England, Corsham, Wiltshire, United Kingdom
BrightBox Group
effectively. Utilise your expertise in InterSystems HealthShare and HealthConnect to troubleshoot and resolve application issues, with a strong emphasis on EMPI, PD, Integration engine, and IRIS. Implement and oversee ITIL processes to enhance service management and delivery within the organisation. Collaborate with various departments to ensure alignment with service management goals and objectives. Qualifications: Proven experience in leading a small More ❯
and non-technical stakeholders. Familiarity with IIoT devices, sensors, and manufacturing control systems. Experience using ServiceNow, with working knowledge of Incident, Problem, Change, and Knowledge Management processes. Understanding of ITIL practices is beneficial. Person Specification: 4-6 years of experience in supporting manufacturing and quality-related shopfloor applications. Strong hands-on background in production support. Must be a UK citizen More ❯
Gloucester, Gloucestershire, South West, United Kingdom
PS Computer Services Ltd t/a Parker Shaw
requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) If you feel you have the skills and experience needed for this role; please do apply now. More ❯
requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect - 12 month contract - £700 - £800 per day - eDV required - Full time onsite in Gloucester Damia Group Limited acts as an employment agency More ❯
Gloucester, Gloucestershire, South West, United Kingdom
PS Computer Services Ltd t/a Parker Shaw
associated CMDB structures Ability to analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) If you feel you have the skills and experience needed for this role; please do apply now. More ❯
CMDB structures Ability to analyse Service structures, CI components and relationships, document and build Knowledge of service model life cycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Service Modeler and CMDB Technical Consultant - 12 month contract - £650 - £750 - eDV - full time onsite in Gloucester Damia Group Limited acts as an employment More ❯
associated CMDB structures Ability to analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Service Modeler and CMDB Technical Consultant - 12 month contract - £650 - £750 - eDV - full time onsite in Gloucester Damia Group Limited acts as an employment More ❯
services in line with the Service Level Agreements Responsible for SOX compliance reporting and auditing Responsible for maintenance/housekeeping of Wincanton user and asset estate Following and enhancing ITIL processes (Event, Problem, Knowledge, Change and Incident) Provide a single point of contact for all customers and users of Wincanton IT Take ownership of the Incidents raised by the L1 … supports, leads and mentors the rest of the team as required Good knowledge of service management toolsets and best practice Proven experience & understanding of IT infrastructure, Desktop and Networks ITIL Foundation or evidence of working within the ITIL framework Span of technical knowledge including Strong Office 365 administration using poweshell and other common tools Microsoft SCCM software packaging and delivery More ❯