ITIL Contracts in the South West

ITIL (Information Technology Infrastructure Library)
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 2 August 2025, comparing them to the same period in the previous two years.

6 months to
2 Aug 2025
Same period 2024 Same period 2023
Rank 22 27 28
Rank change year-on-year +5 +1 -10
Contract jobs citing ITIL 126 170 204
As % of all contract jobs advertised in the South West 6.61% 6.00% 6.11%
As % of the Processes & Methodologies category 7.37% 7.18% 6.95%
Number of daily rates quoted 74 133 145
10th Percentile £215 £144 £225
25th Percentile £235 £325 £413
Median daily rate (50th Percentile) £394 £488 £550
Median % change year-on-year -19.23% -11.36% +12.82%
75th Percentile £572 £588 £650
90th Percentile £615 £725 £694
England median daily rate £459 £481 £480
% change year-on-year -4.49% +0.10% +1.05%
Number of hourly rates quoted 12 7 15
10th Percentile £18.21 - £16.34
25th Percentile £28.20 £13.86 £17.75
Median hourly rate £32.50 £16.00 £21.00
Median % change year-on-year +103.13% -23.81% -61.11%
75th Percentile £33.75 £71.25 £48.22
90th Percentile £37.13 £75.00 £77.50
England median hourly rate £26.00 £21.37 £17.50
% change year-on-year +21.67% +22.11% +11.11%

All Process and Methodology Skills
South West

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,710 2,369 2,937
As % of all contract IT jobs advertised in the South West 89.72% 83.59% 87.91%
Number of daily rates quoted 1,002 1,514 2,076
10th Percentile £220 £263 £313
25th Percentile £363 £421 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% +3.37%
75th Percentile £613 £630 £650
90th Percentile £688 £700 £725
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% -
Number of hourly rates quoted 203 298 249
10th Percentile £15.17 £15.58 £19.20
25th Percentile £18.51 £40.00 £47.75
Median hourly rate £25.15 £65.00 £65.00
Median % change year-on-year -61.31% - +30.00%
75th Percentile £65.00 £72.50 £77.50
90th Percentile £70.00 £75.75 £83.75
England median hourly rate £25.15 £42.50 £42.50
% change year-on-year -40.82% - +63.46%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing ITIL in the South West.

Daily rate trend for ITIL in the South West

ITIL
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing ITIL in the South West over the 6 months to 2 August 2025.

Daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing ITIL in the South West.

Hourly rate trend for ITIL in the South West

ITIL
Hourly Rate Histogram in the South West

Hourly rate distribution of jobs citing ITIL in the South West over the 6 months to 2 August 2025.

Hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 2 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +9 53 £478 -2.55% 36
Bristol +11 44 £280 -44.00% 37
Gloucestershire +18 13 £278 +5.90% 40
Dorset +1 5 £575 -24.59% 3
Devon -7 5 £310 +102.61% 8
Somerset -8 3 £275 -48.84% 10
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.70%) Microsoft Exchange
2 4 (3.17%) Confluence
2 4 (3.17%) SharePoint
3 2 (1.59%) Skype for Business
4 1 (0.79%) Anypoint
4 1 (0.79%) IBM Notes
Applications
1 24 (19.05%) Microsoft Office
2 5 (3.97%) Microsoft Excel
3 3 (2.38%) MS Visio
Business Applications
1 3 (2.38%) Remedy ITSM
2 1 (0.79%) assyst
Cloud Services
1 19 (15.08%) Microsoft 365
2 14 (11.11%) Azure
3 8 (6.35%) AWS
4 2 (1.59%) Azure DevOps
4 2 (1.59%) Entra ID
4 2 (1.59%) SaaS
5 1 (0.79%) Azure Sentinel
5 1 (0.79%) IaaS
5 1 (0.79%) iPaaS
5 1 (0.79%) Salesforce Sales Cloud
5 1 (0.79%) Salesforce Service Cloud
Communications & Networking
1 13 (10.32%) Firewall
2 8 (6.35%) VPN
3 6 (4.76%) Skype
4 5 (3.97%) DNS
5 3 (2.38%) LAN
5 3 (2.38%) Network Security
5 3 (2.38%) VoIP
5 3 (2.38%) WAN
5 3 (2.38%) Wi-Fi
6 2 (1.59%) DHCP
6 2 (1.59%) Unified Communications
7 1 (0.79%) 802.11
7 1 (0.79%) Ethernet
7 1 (0.79%) TCP/IP
7 1 (0.79%) VSAN
7 1 (0.79%) Wireless
Database & Business Intelligence
1 1 (0.79%) Tableau
Development Applications
1 6 (4.76%) JIRA
2 3 (2.38%) Bitbucket
3 2 (1.59%) GitLab
3 2 (1.59%) Jenkins
4 1 (0.79%) Git
4 1 (0.79%) MSI
General
1 57 (45.24%) Social Skills
2 31 (24.60%) Analytical Skills
3 23 (18.25%) Public Sector
4 7 (5.56%) Military
5 5 (3.97%) Finance
6 4 (3.17%) Documentation Skills
7 3 (2.38%) Inclusion and Diversity
7 3 (2.38%) Telecoms
8 2 (1.59%) Electronics
8 2 (1.59%) Manufacturing
8 2 (1.59%) Marketing
9 1 (0.79%) Fire and Rescue
9 1 (0.79%) Influencing Skills
9 1 (0.79%) Local Government
9 1 (0.79%) Police
Job Titles
1 34 (26.98%) Analyst
2 25 (19.84%) Desktop Support
3 19 (15.08%) Support Analyst
4 17 (13.49%) Support Engineer
5 16 (12.70%) Architect
6 13 (10.32%) IT Support
7 11 (8.73%) Deskside Analyst
7 11 (8.73%) Deskside Support
7 11 (8.73%) Deskside Support Analyst
7 11 (8.73%) Service Manager
7 11 (8.73%) Technology Support Analyst
8 9 (7.14%) Desktop Engineer
9 8 (6.35%) Administrator
9 8 (6.35%) Desktop Support Engineer
9 8 (6.35%) IT Engineer
9 8 (6.35%) Network Administrator
9 8 (6.35%) Service Architect
10 7 (5.56%) IT Support Engineer
10 7 (5.56%) ITIL Service Architect
11 6 (4.76%) Desktop Support Analyst
Libraries, Frameworks & Software Standards
1 1 (0.79%) .NET
1 1 (0.79%) 802.1X
1 1 (0.79%) ADO
1 1 (0.79%) Lightning Web Components
1 1 (0.79%) ModSecurity
Miscellaneous
1 13 (10.32%) CMDB
2 7 (5.56%) Driving Licence
2 7 (5.56%) Management Information System
2 7 (5.56%) PKI
3 5 (3.97%) Product Ownership
4 3 (2.38%) Data Centre
4 3 (2.38%) Enterprise Software
5 2 (1.59%) Blackberry
5 2 (1.59%) Legacy Systems
6 1 (0.79%) Analytical Mindset
6 1 (0.79%) Cyber Defence
6 1 (0.79%) Cyber Kill Chain
6 1 (0.79%) Data Protection Act
6 1 (0.79%) Hybrid Cloud
6 1 (0.79%) Onboarding
6 1 (0.79%) Operational Technology
6 1 (0.79%) SCADA
6 1 (0.79%) Security Operations Centre
Operating Systems
1 30 (23.81%) Windows
2 20 (15.87%) Windows 10
3 6 (4.76%) Linux
3 6 (4.76%) Windows Server
4 5 (3.97%) Android
4 5 (3.97%) Mac OS
5 4 (3.17%) Windows Server 2012
6 2 (1.59%) Windows Server 2016
7 1 (0.79%) Apple iOS
7 1 (0.79%) Ubuntu
Processes & Methodologies
1 60 (47.62%) Service Management
2 43 (34.13%) ITSM
3 39 (30.95%) Customer Service
4 22 (17.46%) Service Delivery
5 18 (14.29%) Roadmaps
6 17 (13.49%) Change Management
6 17 (13.49%) Problem-Solving
7 14 (11.11%) Stakeholder Management
8 12 (9.52%) Agile
8 12 (9.52%) Problem Management
9 8 (6.35%) Collaborative Working
9 8 (6.35%) Service Design
9 8 (6.35%) Stakeholder Engagement
10 7 (5.56%) Case Management
10 7 (5.56%) Continuous Improvement
10 7 (5.56%) Incident Management
10 7 (5.56%) Project Management
10 7 (5.56%) Software Licensing
10 7 (5.56%) Validation
11 6 (4.76%) PRINCE2
Programming Languages
1 12 (9.52%) PowerShell
2 10 (7.94%) SQL
3 7 (5.56%) Python
4 4 (3.17%) Bash
5 3 (2.38%) Java
Qualifications
1 84 (66.67%) Security Cleared
2 61 (48.41%) SC Cleared
3 29 (23.02%) DV Cleared
4 18 (14.29%) Degree
5 17 (13.49%) ITIL Certification
6 13 (10.32%) Microsoft Certification
7 7 (5.56%) ITIL Foundation Certificate
8 6 (4.76%) MCSE
9 4 (3.17%) A+ Certification
10 3 (2.38%) APMP
10 3 (2.38%) MCP
11 1 (0.79%) AWS Certification
11 1 (0.79%) Computer Science Degree
11 1 (0.79%) Dell Certification
11 1 (0.79%) MCITP
11 1 (0.79%) MCSA
11 1 (0.79%) MCTS
11 1 (0.79%) Microsoft Certified Master
11 1 (0.79%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (7.14%) SLA
2 7 (5.56%) ISO/IEC 27001
3 2 (1.59%) NCSC
3 2 (1.59%) NIST
4 1 (0.79%) GDPR
4 1 (0.79%) ISO 22301
4 1 (0.79%) PMO
System Software
1 24 (19.05%) Active Directory
2 2 (1.59%) Docker
2 2 (1.59%) Hyper-V
2 2 (1.59%) Microsoft Virtual Server
2 2 (1.59%) Virtual Servers
2 2 (1.59%) VMware Infrastructure
3 1 (0.79%) VMware ESXi
Systems Management
1 12 (9.52%) Microsoft Intune
2 6 (4.76%) WSUS
3 5 (3.97%) Ansible
4 4 (3.17%) Puppet
5 3 (2.38%) Automic
5 3 (2.38%) Kubernetes
5 3 (2.38%) OPNET
6 2 (1.59%) Active Directory Federation Services
6 2 (1.59%) Single Sign-On
7 1 (0.79%) FortiGate
7 1 (0.79%) Nessus
7 1 (0.79%) Packer
7 1 (0.79%) SCCM
7 1 (0.79%) Terraform
Vendors
1 48 (38.10%) Microsoft
2 30 (23.81%) ServiceNow
3 8 (6.35%) Juniper
4 7 (5.56%) Citrix
4 7 (5.56%) Remedy
5 4 (3.17%) Cisco
5 4 (3.17%) VMware
6 3 (2.38%) Atlassian
7 2 (1.59%) Salesforce
7 2 (1.59%) SAP
7 2 (1.59%) Veeam
8 1 (0.79%) BMC
8 1 (0.79%) Dell
8 1 (0.79%) Fortinet
8 1 (0.79%) Foundry
8 1 (0.79%) Lotus
8 1 (0.79%) MuleSoft
8 1 (0.79%) NetApp
8 1 (0.79%) QAD
8 1 (0.79%) SolarWinds