9 of 9 Contract Service Delivery Jobs in the South West

client is currently seeking a Service Delivery Manager on a 6 month contract. The Service Delivery Manager will have worked in a Senior of Lead capacity with a strong background in Incident and Change Management. The Service Delivery Manager will ensure the production … Monthly Service Review packs, ad-hoc Incident and Major Incident Reports and relevant Management Information reports as required on a day to day basis to support customer expectations. This is a hybrid based role with the need to be in the office in Kent 2 days per week. ...

Service Delivery Technician Location : Axminster , Devon (Hybrid/Office & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering … technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position ...

Service Delivery Manager - Oracle Cloud Location: Hybrid Security Clearance: DV (Mandatory) Nationality: UK National Role Overview Accountable for the end-to-end operational delivery of a secure, business-critical Oracle Fusion platform. Acting as the single point of ownership for service performance, governance, incident management … continuous improvement within an Intelligent Client model. Key Responsibilities Service Leadership & Governance Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Lead service reviews, governance forums, and CABs. Deliver monthly reporting on SLAs, KPIs, risks, issues, and improvement plans. Operational Management Lead response ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Must have outstatanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome ...

Cheltenham (primary)£550–£650/day | Initial 6-month contract | Outside IR35 or Permanent salary The Role We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Acting as the main on-site point … contact, you will lead a medium-sized engineering team while ensuring high service standards and driving continuous improvement. Key Responsibilities Day-to-day leadership of a managed service and engineering team Ownership of incident, problem, and escalation management Engagement with key customer stakeholders and third-party suppliers Management ...

critical areas. YOU WILL: Collaborate with leadership to align on the right metrics for both the Digital, Data, and Cyber Security OKRs and the Service Delivery OKRs Ensure access to the necessary systems and data to support the development of a comprehensive OKR dashboard Design and build ...

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. … Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. Lead ...

Cornwall, the Isles of Scilly, and the South West Peninsula. Key Duties Lead and manage multiple projects or defined stages of larger projects, ensuring delivery to time, cost, and quality requirements. Define project requirements, oversee system development, and complete impact analyses to support service improvements. Coordinate multidisciplinary teams … provide training where required. Requirements Formal project management qualification (PRINCE2 preferred). Proven experience managing complex projects, ideally within healthcare or large-scale service organisations. Strong financial management, negotiation, and analytical skills. Excellent communication, influencing, and stakeholder management skills. Ability to work independently and collaboratively. Flexibility to travel across ...

This role will be responsible for producing, maintaining, and managing high-quality technical and operational documentation to support infrastructure deployments, system upgrades, and ongoing service delivery. The successful candidate will work closely with engineering, security, and programme teams to ensure documentation is clear, accurate, and compliant with governance standards. … documentation aligns with security policies, compliance standards, and programme governance requirements Support change management processes by maintaining accurate document version control Work closely with Delivery Engineers, Network Engineers, and programme leads to capture technical detail Review and improve existing documentation for clarity, accuracy, and consistency Support audit and assurance ...