Service Delivery Contract Job Trends in the South West

Service Delivery
England > South West

The table below provides summary statistics and contractor rates for jobs advertised in the South West requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 26 December 2025, with comparisons to the same periods in the previous two years.

6 months to
26 Dec 2025
Same period 2024 Same period 2023
Rank 47 68 75
Rank change year-on-year +21 +7 +5
Contract jobs citing Service Delivery 96 59 78
As % of all contract jobs in the South West 4.05% 2.84% 2.63%
As % of the Processes & Methodologies category 4.87% 3.25% 3.06%
Number of daily rates quoted 50 45 54
10th Percentile - £140 £212
25th Percentile £263 £281 £413
Median daily rate (50th Percentile) £391 £488 £500
Median % change year-on-year -19.87% -2.50% -21.20%
75th Percentile £573 £590 £606
90th Percentile £591 £755 £686
England median daily rate £450 £500 £500
% change year-on-year -10.00% - -
Number of hourly rates quoted 21 1 9
10th Percentile - - £61.25
25th Percentile £17.69 - £68.75
Median hourly rate £19.64 £19.83 £72.50
Median % change year-on-year -0.96% -72.65% +73.65%
75th Percentile £40.00 - £80.00
90th Percentile £60.00 - -
England median hourly rate £20.71 £16.23 £17.95
% change year-on-year +27.60% -9.56% -8.14%

All Process and Methodology Skills
South West

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,972 1,813 2,549
As % of all contract IT jobs advertised in the South West 83.10% 87.37% 86.06%
Number of daily rates quoted 1,156 1,113 1,682
10th Percentile £263 £271 £300
25th Percentile £413 £419 £413
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £638 £650
90th Percentile £738 £733 £713
England median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 301 116 275
10th Percentile £15.31 £17.73 £20.35
25th Percentile £20.00 £47.50 £45.00
Median hourly rate £33.00 £65.00 £60.00
Median % change year-on-year -49.23% +8.33% -7.69%
75th Percentile £65.00 £68.75 £70.00
90th Percentile £67.25 £74.22 £83.40
England median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +23.09%

Service Delivery
Job Vacancy Trend in the South West

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the South West.

Service Delivery job vacancy trend in the South West

Service Delivery
Daily Rate Trend in the South West

Contractor daily rate distribution trend for jobs in the South West citing Service Delivery.

Contractor daily rate distribution trend for jobs in the South West citing Service Delivery

Service Delivery
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing Service Delivery in the South West over the 6 months to 26 December 2025.

Daily rate histogram for Service Delivery in the South West

Service Delivery
Hourly Rate Trend in the South West

Contractor hourly rate distribution trend for jobs in the South West citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the South West citing Service Delivery

Service Delivery
Hourly Rate Histogram in the South West

Hourly rate distribution of jobs citing Service Delivery in the South West over the 6 months to 26 December 2025.

Hourly rate histogram for Service Delivery in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 26 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire -5 33 £560 +12.00% 21
Bristol +14 30 £381 -23.90% 32
Somerset +1 17 £275 -4.35% 22
Gloucestershire +1 10 £388 -17.55% 30
Devon +9 4 £399 +12.39% 24
Dorset - 2 - - 13
Cornwall - 1 - -
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (9.38%) Confluence
2 2 (2.08%) Microsoft Exchange
2 2 (2.08%) SharePoint
Applications
1 9 (9.38%) Microsoft Excel
2 8 (8.33%) Microsoft Office
3 1 (1.04%) Microsoft PowerPoint
3 1 (1.04%) Microsoft Project
3 1 (1.04%) MS Visio
Business Applications
1 8 (8.33%) Remedy ITSM
2 3 (3.13%) assyst
3 1 (1.04%) Dynamics CRM
3 1 (1.04%) Oracle ERP
Cloud Services
1 14 (14.58%) Microsoft 365
2 5 (5.21%) Azure
3 4 (4.17%) npm
3 4 (4.17%) OpenShift
4 3 (3.13%) AWS
4 3 (3.13%) SuccessFactors
5 2 (2.08%) Azure DevOps
6 1 (1.04%) Azure Sentinel
6 1 (1.04%) Entra ID
6 1 (1.04%) GitHub
6 1 (1.04%) Microsoft Purview
Communications & Networking
1 13 (13.54%) PABX
2 4 (4.17%) AMQP
3 1 (1.04%) Firewall
3 1 (1.04%) LAN
3 1 (1.04%) SD-WAN
3 1 (1.04%) VPN
3 1 (1.04%) WAN
3 1 (1.04%) WLAN
Database & Business Intelligence
1 5 (5.21%) Relational Database
2 4 (4.17%) Metadata
2 4 (4.17%) RDBMS
3 2 (2.08%) SQL Server
4 1 (1.04%) Electronic Patient Records
4 1 (1.04%) Oracle Reports
Development Applications
1 15 (15.63%) JIRA
2 6 (6.25%) Git
3 4 (4.17%) Maven
4 2 (2.08%) Jenkins
General
1 35 (36.46%) Social Skills
2 24 (25.00%) Public Sector
3 9 (9.38%) Analytical Skills
4 8 (8.33%) Military
5 7 (7.29%) Finance
6 6 (6.25%) Documentation Skills
7 5 (5.21%) Legal
7 5 (5.21%) Organisational Skills
8 2 (2.08%) Influencing Skills
8 2 (2.08%) Local Government
9 1 (1.04%) Electronics
9 1 (1.04%) Manufacturing
9 1 (1.04%) Marketing
9 1 (1.04%) Police
9 1 (1.04%) Telecoms
Job Titles
1 19 (19.79%) Lead
2 17 (17.71%) Service Manager
3 14 (14.58%) Analyst
3 14 (14.58%) Team Leader
4 10 (10.42%) Support Analyst
4 10 (10.42%) Support Engineer
5 9 (9.38%) Administrator
6 8 (8.33%) IT Administrator
7 7 (7.29%) Desktop Engineer
8 6 (6.25%) 2nd Line Support
8 6 (6.25%) 2nd Line Support Analyst
8 6 (6.25%) Delivery Manager
8 6 (6.25%) Desktop Support
8 6 (6.25%) Desktop Support Engineer
8 6 (6.25%) IT Manager
8 6 (6.25%) IT Services Manager
8 6 (6.25%) Junior
8 6 (6.25%) Service Delivery Manager
9 5 (5.21%) Applications Support
9 5 (5.21%) IT Support
Libraries, Frameworks & Software Standards
1 9 (9.38%) REST
2 2 (2.08%) AngularJS
2 2 (2.08%) Bootstrap
2 2 (2.08%) CSS
2 2 (2.08%) HTML
2 2 (2.08%) JSON
2 2 (2.08%) SOAP
2 2 (2.08%) XML
3 1 (1.04%) ARM Templates
3 1 (1.04%) Oracle Fusion
Miscellaneous
1 13 (13.54%) Smartphone
2 8 (8.33%) Self-Motivation
3 7 (7.29%) Management Information System
4 5 (5.21%) Data Centre
5 3 (3.13%) CMDB
5 3 (3.13%) Driving Licence
6 1 (1.04%) NHS
6 1 (1.04%) PKI
6 1 (1.04%) Product Ownership
Operating Systems
1 27 (28.13%) Windows
2 5 (5.21%) Linux
3 4 (4.17%) CentOS
3 4 (4.17%) Red Hat Enterprise Linux
4 1 (1.04%) Windows 10
Processes & Methodologies
1 48 (50.00%) ITIL
2 32 (33.33%) Service Management
3 31 (32.29%) ITSM
4 30 (31.25%) Customer Service
5 21 (21.88%) Problem-Solving
5 21 (21.88%) Stakeholder Management
6 20 (20.83%) User Experience
7 19 (19.79%) Agile
8 16 (16.67%) Continuous Improvement
9 15 (15.63%) Change Management
10 13 (13.54%) Customer Experience
11 12 (12.50%) Performance Metrics
12 11 (11.46%) Service Catalogue
13 10 (10.42%) Service Design
14 9 (9.38%) Decision-Making
14 9 (9.38%) Stakeholder Engagement
15 8 (8.33%) DevOps
15 8 (8.33%) Workflow
16 7 (7.29%) Configuration Management
16 7 (7.29%) Dashboard Development
Programming Languages
1 12 (12.50%) PowerShell
2 10 (10.42%) Python
3 4 (4.17%) Java
4 2 (2.08%) JavaScript
5 1 (1.04%) Bash
5 1 (1.04%) SQL
Qualifications
1 69 (71.88%) Security Cleared
2 59 (61.46%) SC Cleared
3 15 (15.63%) DV Cleared
4 11 (11.46%) MOS
5 9 (9.38%) Degree
6 4 (4.17%) ITIL Certification
7 3 (3.13%) BPSS Clearance
8 2 (2.08%) APMP
9 1 (1.04%) CCNA
9 1 (1.04%) Cisco Certification
9 1 (1.04%) Postgraduate
Quality Assurance & Compliance
1 32 (33.33%) SLA
2 7 (7.29%) GDPR
3 5 (5.21%) PMO
4 1 (1.04%) Accessibility
4 1 (1.04%) Data Quality
4 1 (1.04%) JSP 440
4 1 (1.04%) RMADS
System Software
1 4 (4.17%) Active Directory
1 4 (4.17%) Docker
2 1 (1.04%) Slurm Workload Manager
Systems Management
1 5 (5.21%) Terraform
2 4 (4.17%) Ansible
2 4 (4.17%) Grafana
3 2 (2.08%) NetBackup
4 1 (1.04%) Microsoft Intune
Vendors
1 10 (10.42%) Microsoft
2 8 (8.33%) Remedy
3 7 (7.29%) Atlassian
3 7 (7.29%) ServiceNow
4 6 (6.25%) Oracle
5 4 (4.17%) SAP
6 3 (3.13%) IFS
7 2 (2.08%) Commvault
7 2 (2.08%) Computacenter
7 2 (2.08%) Veritas
8 1 (1.04%) BMC
8 1 (1.04%) Cerner
8 1 (1.04%) Cisco
8 1 (1.04%) Foundry
8 1 (1.04%) Liquidlogic
8 1 (1.04%) Palo Alto
8 1 (1.04%) Sophos