14 of 14 Contract Service Management Jobs in the South West

Service Management Consultant – SC Cleared – £520–£540 per day – Corsham – Contract until March 2027 FryerMiles are delighted to be working with a Defence consultancy to recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement … ITIL-aligned service management processes across a complex cloud environment. Key Responsibilities: Design, implement and improve ITIL-aligned service management processes. Support Incident, Change, Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI) activities. Support the transition of new services into operational ...

Service Management Consultant - SC Cleared - £520-£540 per day - Corsham - Contract until March 2027 FryerMiles are delighted to be working with a Defence consultancy to recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement … ITIL-aligned service management processes across a complex cloud environme click apply for full job details ...

Service Product Manager manages products throughout their operational lifecycle, ensuring services remain reliable, effective and aligned with business and user requirements. The role requires knowledge of ITIL practices, Incident, Problem and Change Management, Risk Management, supplier engagement and KPI/service performance monitoring. The ISPM works … closely with technical teams, suppliers, Commercial, Finance and key stakeholders to manage service quality, operational risks, supplier performance, contractual requirements and continuous improvement. The role also supports service governance, financial planning, forecasting, budget management and change activity, ensuring agreed service levels are maintained and the product ...

activities for new and existing systems. Produce and maintain technical documentation including: Low-Level Designs (LLDs) Build Guides Runbooks Operational Procedures Work closely with Service Management teams to investigate and resolve incidents and service requests. Contribute to service improvement initiatives, automation opportunities, and platform standardisation. Ensure … DHCP Exchange SQL Server WSUS Experience operating within virtualised infrastructure environments. Strong knowledge of system administration, including: Patching Backup and Restore Performance Monitoring Availability Management Experience using PowerShell for administration and automation tasks. Ability to create and maintain detailed technical documentation. Strong analytical and troubleshooting skills with a methodical ...

investigate and resolve technical issues. Develop and maintain standard operating procedures (SOPs), installation guides, knowledge-base articles and CMDB records. Contribute to incident management, service improvement and operational support processes. Essential Skills & Experience Experience providing 3rd/4th line infrastructure and application support in secure MOD, Defence … Experience supporting Windows Server, Active Directory, Exchange and enterprise applications. Experience installing, configuring and maintaining infrastructure and applications across complex environments. Strong troubleshooting, incident management and system recovery skills. Ability to produce technical documentation and work effectively with military users and technical stakeholders. Desirable Experience Experience supporting NATO Functional ...

Identity & Access Management (IdAM) Architect Location: Cheltenham (On-Site) Salary: £550 - £700 Type: Contract The Opportunity We are seeking an experienced Identity & Access Management (IdAM) Architect to join our Security Architecture team and play a key role in shaping and enhancing our enterprise security capabilities. This … architect who is passionate about delivering secure, scalable, and innovative identity solutions while supporting major transformation initiatives including Journey to the Cloud , Service Management Convergence , and wider business change programmes. You will work closely with Security Architects, Engineering teams, Risk Advisors, and business stakeholders to ensure security ...

month contract , paying up to £700 per day , with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across … performance models, forecasts and long-term capacity plans. Analyse infrastructure performance and utilisation across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure ...

looking for an experienced ServiceNow Platform Architect with strong expertise in Hardware Asset Management (HAM) and Configuration Management Database (CMDB). The candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions aligned with business requirements and IT service management best practices. Key Responsibilities Design … implement ServiceNow platform architecture and solutions. Lead the configuration and optimization of Hardware Asset Management (HAM) and CMDB. Define CMDB data models, configuration item (CI) relationships, data quality standards, and governance processes. Implement hardware asset life cycle management, including procurement, tracking, maintenance, and retirement. Integrate ServiceNow with enterprise ...

platforms Configure, maintain, and troubleshoot dynamic routing protocols including: OSPF BGP Implement and support core network services including: IP Addressing Subnetting VLANs QoS Traffic Management Deploy and manage overlay networking technologies such as VXLAN. Implement secure networking solutions, including firewall policies, IDS/IPS technologies, and secure communications. Support … validation, and commissioning activities. Produce and maintain technical documentation including: Low-Level Designs (LLDs) Network Build Guides Configuration Standards Operational Runbooks Work closely with Service Management teams to troubleshoot, investigate, and resolve incidents and service issues. Conduct root cause analysis and recommend improvements to increase service ...

interim basis. This role will provide hands-on support to the Identity team, assisting with day-to-day operational activities across identity and access management technologies. The successful contractor will help maintain and support core identity services, allowing senior technical specialists to focus on ongoing project delivery and strategic … change initiatives. Key Responsibilities Provide operational support for Active Directory (AD) and Microsoft Entra ID environments. Assist with user lifecycle management, including joiners, movers, and leavers processes. Support identity and access management activities, ensuring secure and efficient user access. Troubleshoot and resolve identity-related incidents and service ...

seeking an experienced Senior Test Engineer/Test Lead to ensure the quality, reliability, performance and security of an enterprise Platform as a Service environment. You will lead testing activities across platform services and user-facing functionality, combining manual and automated testing approaches. You will be responsible for defining … Implement iterative testing approaches to identify and resolve defects early. Raise and manage engineering tickets for defects and technical issues. Produce regular test reports, management information and performance metrics. Communicate testing risks, findings and recommendations to technical teams and senior stakeholders. Work with platform management and engineering teams ...

seeking an experienced Automation Test Engineer/Test Lead to ensure the quality, reliability, performance and security of an enterprise Platform as a Service environment. You will lead testing activities across platform services and user-facing functionality, combining manual and automated testing approaches. You will be responsible for defining … Implement iterative testing approaches to identify and resolve defects early. Raise and manage engineering tickets for defects and technical issues. Produce regular test reports, management information and performance metrics. Communicate testing risks, findings and recommendations to technical teams and senior stakeholders. Work with platform management and engineering teams ...

Siemens EDA, Opscenter and SAP S/4HANA. • Experience deploying and managing PLM solutions in Azure Cloud environments. • Proficiency in Windows command prompt and service management. • Experience in remote collaboration and screen sharing for technical troubleshooting. • Ability to work in a fast-paced, multi-vendor environment. • Excellent communication ...

DLP. Maintain specialist systems, messaging services and GPS time Servers. Manage PKI certificate renewals and support encrypted drives and secure devices. Provide Service Desk support, troubleshoot technical issues and maintain system documentation. Essential Skills & Experience Extensive Microsoft Windows Server administration experience. Strong knowledge of Active Directory, DNS and DHCP. … Experience in network maintenance, configuration and troubleshooting. Advanced Workstation administration and desktop support skills. Significant IT Service Desk and end-user support experience. Ability to manage multiple IT systems in a fast-paced environment. Strong problem-solving, communication and organisational skills. Relevant IT qualifications or equivalent professional experience Current ...