6 of 6 Contract Service Management Jobs in the South West

Clearance: Developed Vetting (DV) required ?? Duration: 6 Months Rate = £500-£550 per day, Inside IR35. About the Role We are seeking a motivated and capable PMO to join the Service Support Office (SSO) within a major Defence programme. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused … approach - supporting and monitoring in-service IT and digital projects across the Defence landscape. This is an excellent opportunity for a professional with 3-5 years of experience in IT service management projects and exposure to large-scale Defence delivery programmes . You will play a key role in ensuring effective project governance, performance monitoring, and service delivery alignment across multiple workstreams. Key Responsibilities Support the Service Support Office (SSO) in maintaining governance, reporting, and assurance processes across a portfolio of IT service management and in-service support projects. Assist project and service managers with planning, risk management, dependencies tracking, and stakeholder reporting. Produce and maintain PMO documentation such as More ❯

Job Title: Service Architect Location: Remote/Corsham 2-3 days per week Duration: Until 3/03/2026 with likely extension Rate: Up to 750 via an approved umbrella company Role Overview The project ensures coherence and assurance across all design activities within the Platform. As a Service Architect, you will play a pivotal role in … defining, advising, and assuring service requirements for the platform, working closely with Solution Architects, Product Owners, and Front Line Command Users. Your focus will be on embedding supportability and service features into the design lifecycle, ensuring they are implemented and continuously improved. Key Responsibilities Service Requirement Definition Engage with Front Line Command Users to understand service expectations and current support structures. Translate service requirements into actionable guidance for Design Office Architects. Provide governance on service aspects across the programme. Through-Life Management Ensure Secure by Design (SbD) principles are met in collaboration with security teams. Define service elements for: Business continuity Monitoring Maintenance Backup/Restore Security patching Availability & resilience Operational More ❯

technical discussions, ensuring that outcomes deliver real value. What You'll Bring Proven experience as a Business Analyst in consulting or client-facing environments . Strong communication and stakeholder management skills - comfortable engaging with execs, delivery teams, and governance boards. Confidence in taking ownership of deliverables and outcomes, not just documentation. Experience in requirements gathering, analysis, and process mapping … e.g. BPMN, Visio, Lucidchart, Miro). Workshop facilitation and problem-solving expertise. Familiarity with IT Service Management or governance frameworks (JSM/ITIL experience desirable). A curious mindset and ability to quickly grasp new technologies - exposure to Identity & Access Management is a plus. Excellent written and verbal communication skills with a structured, consultative approach. Nice to … Have Experience with Jira Service Management or similar workflow tools. Understanding of risk, compliance, or governance processes . Background in large-scale transformation within complex organisations. This role is ideal for someone who thrives in an agile, consulting-style environment - confident leading workshops, simplifying complexity, and keeping delivery moving while maintaining stakeholder trust. Reasonable Adjustments: Respect and equality More ❯

sprint planning, reviews, and retrospectives. Coach and mentor delivery teams on Agile and Scrum principles. Remove blockers and manage dependencies across multiple work streams. Collaborate with Product Owners and Service Delivery Managers to prioritise and deliver value. Ensure teams operate within security, compliance, and governance frameworks. Drive continuous improvement in delivery processes and team performance. Maintain transparency of progress … through metrics and reporting tools. Support transition from project delivery to service operation where required. Skills & Experience: Proven experience as a Scrum Master or Agile Delivery Lead in a secure or complex environment. Strong background in service delivery or operational support within IT or defence programmes. Excellent stakeholder management and communication skills across technical and non-technical … Scrum, Kanban) and DevOps principles. Familiarity with Jira, Confluence, and Agile reporting metrics. SC clearance required Desirable: Experience working with Defence or other government departments. Knowledge of ITIL or service management best practices. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome More ❯

high-quality customer focused support to all staff in relation to the services provided by Information Technology. Main responsibilities include: Liaise with third party (University of Gloucestershire) in the management of e-learning platform Support operational teams by growing the use of digital e-learning platform for patients Keeping on top of digital enquires and requests for guidance via … with users to arrange support sessions for Digital Instructors Send relevant follow up guidance Phone cover for Digital general queries Typing up of documentation and notes where required IT Service Desk support (where required) On-site support (where required) System management e.g., Moodle Support the creation of e-Learning content The qualification, training & experience requirements for the role … of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%. This high-level overview shows we are in a healthy More ❯

and API-driven integration Broad understanding of enterprise systems and digital platforms Background in Defence Support engineering or logistics environments Knowledge of Defence Digital principles, including networks, cloud, operational service management, cyber operations, and IDAM Strong stakeholder management and communication skills Ability to work collaboratively within cross-functional teams Experience in consulting or advisory roles Understanding of More ❯