Service Management Contracts in the South West

Service Management
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 2 July 2025, comparing them to the same period in the previous two years.

6 months to
2 Jul 2025
Same period 2024 Same period 2023
Rank 17 47 55
Rank change year-on-year +30 +8 -6
Contract jobs citing Service Management 153 129 137
As % of all contract jobs advertised in the South West 8.59% 3.92% 3.95%
As % of the Processes & Methodologies category 9.48% 4.74% 4.44%
Number of daily rates quoted 95 106 110
10th Percentile £220 £300 £325
25th Percentile £359 £425 £513
Median daily rate (50th Percentile) £563 £500 £563
Median % change year-on-year +12.50% -11.11% +2.27%
75th Percentile £623 £578 £669
90th Percentile £683 £622 £740
England median daily rate £500 £524 £525
% change year-on-year -4.49% -0.29% -
Number of hourly rates quoted 7 0 5
10th Percentile £31.15 - -
25th Percentile £31.25 - £17.00
Median hourly rate £32.50 - £48.50
75th Percentile £33.75 - £90.00
90th Percentile £41.85 - £141.00
England median hourly rate £21.02 £19.23 £28.88
% change year-on-year +9.28% -33.40% +44.38%

All Process and Methodology Skills
South West

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,614 2,719 3,085
As % of all contract IT jobs advertised in the South West 90.57% 82.59% 89.03%
Number of daily rates quoted 968 1,712 2,211
10th Percentile £217 £260 £319
25th Percentile £363 £406 £425
Median daily rate (50th Percentile) £500 £525 £550
Median % change year-on-year -4.76% -4.55% +7.32%
75th Percentile £613 £625 £650
90th Percentile £688 £700 £725
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 179 381 303
10th Percentile £16.89 £13.86 £9.80
25th Percentile £18.69 £29.75 £22.96
Median hourly rate £28.55 £55.00 £60.00
Median % change year-on-year -48.09% -8.33% +20.00%
75th Percentile £65.50 £70.25 £70.30
90th Percentile £70.00 £75.00 £83.38
England median hourly rate £25.15 £38.12 £37.50
% change year-on-year -34.02% +1.65% +44.23%

Service Management
Job Vacancy Trend in the South West

Job postings citing Service Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Management in the South West

Service Management
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing Service Management in the South West.

Daily rate trend for Service Management in the South West

Service Management
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing Service Management in the South West over the 6 months to 2 July 2025.

Daily rate histogram for Service Management in the South West

Service Management
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing Service Management in the South West.

Hourly rate trend for Service Management in the South West

Service Management
Hourly Rate Histogram in the South West

Hourly rate distribution of jobs citing Service Management in the South West over the 6 months to 2 July 2025.

Hourly rate histogram for Service Management in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South West region over the 6 months to 2 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +16 77 £575 +16.16% 20
Bristol +32 43 £370 -12.94% 43
Dorset - 13 £550 - 9
Gloucestershire +18 10 £615 +11.82% 40
Somerset +4 7 £633 +10.00% 24
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (19.61%) Confluence
2 9 (5.88%) Microsoft Exchange
3 5 (3.27%) SharePoint
4 3 (1.96%) Skype for Business
Applications
1 35 (22.88%) Microsoft Office
2 6 (3.92%) Microsoft Excel
3 1 (0.65%) Microsoft Project
3 1 (0.65%) Spreadsheet
Business Applications
1 2 (1.31%) Oracle ERP
1 2 (1.31%) Remedy ITSM
Cloud Services
1 18 (11.76%) Azure
2 17 (11.11%) AWS
3 8 (5.23%) GCP
4 6 (3.92%) OpenShift
5 4 (2.61%) Microsoft 365
6 2 (1.31%) SaaS
7 1 (0.65%) IaaS
7 1 (0.65%) Smartsheet
Communications & Networking
1 22 (14.38%) Firewall
2 18 (11.76%) DNS
3 14 (9.15%) BGP
4 11 (7.19%) Unified Communications
5 10 (6.54%) DHCP
6 9 (5.88%) Skype
7 8 (5.23%) MPLS
8 7 (4.58%) IPsec
8 7 (4.58%) TCP/IP
8 7 (4.58%) VPN
9 6 (3.92%) HTTP
9 6 (3.92%) OSPF
10 5 (3.27%) Cisco IOS
10 5 (3.27%) Cisco Nexus
10 5 (3.27%) DMVPN
10 5 (3.27%) VXLAN
11 3 (1.96%) Network Security
12 2 (1.31%) 4G
12 2 (1.31%) LAN
12 2 (1.31%) VoIP
Development Applications
1 30 (19.61%) JIRA
2 14 (9.15%) Bitbucket
3 11 (7.19%) Jenkins
4 10 (6.54%) Git
5 2 (1.31%) GitLab
6 1 (0.65%) Atlassian Bamboo
General
1 72 (47.06%) Social Skills
2 53 (34.64%) Analytical Skills
3 35 (22.88%) Public Sector
4 21 (13.73%) Finance
5 18 (11.76%) Telecoms
6 11 (7.19%) Military
7 10 (6.54%) Electronics
7 10 (6.54%) Manufacturing
7 10 (6.54%) Marketing
8 6 (3.92%) Inclusion and Diversity
9 4 (2.61%) Legal
10 2 (1.31%) Organisational Skills
11 1 (0.65%) Aviation
11 1 (0.65%) Fire and Rescue
11 1 (0.65%) Police
11 1 (0.65%) Presentation Skills
Job Titles
1 18 (11.76%) Administrator
2 14 (9.15%) Support Engineer
3 13 (8.50%) Analyst
3 13 (8.50%) Network Administrator
3 13 (8.50%) Network Engineer
4 12 (7.84%) IT Support
5 11 (7.19%) Desktop Support
5 11 (7.19%) Virtualisation Engineer
6 10 (6.54%) Service Manager
6 10 (6.54%) Support Analyst
7 9 (5.88%) Project Manager
7 9 (5.88%) Senior
8 8 (5.23%) Applications Support
8 8 (5.23%) Developer
8 8 (5.23%) Network Manager
8 8 (5.23%) Network Project Manager
9 7 (4.58%) Applications Engineer
9 7 (4.58%) Applications Support Engineer
9 7 (4.58%) Delivery Manager
9 7 (4.58%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 15 (9.80%) CSS
1 15 (9.80%) HTML
2 11 (7.19%) Flash
3 10 (6.54%) REST
3 10 (6.54%) SOAP
4 8 (5.23%) .NET
5 7 (4.58%) AngularJS
5 7 (4.58%) NETCONF
5 7 (4.58%) RESTCONF
6 5 (3.27%) Spine.js
7 4 (2.61%) Ajax
7 4 (2.61%) LDAP
7 4 (2.61%) Web Services
8 3 (1.96%) jQuery
8 3 (1.96%) RESTful
Miscellaneous
1 17 (11.11%) PKI
2 13 (8.50%) Management Information System
3 11 (7.19%) Clustering
4 8 (5.23%) CMDB
5 3 (1.96%) Algorithms
6 1 (0.65%) Data Centre
6 1 (0.65%) Enterprise Software
6 1 (0.65%) Product Ownership
6 1 (0.65%) Virtual Team
Operating Systems
1 44 (28.76%) Windows
2 26 (16.99%) Windows Server
3 19 (12.42%) Linux
3 19 (12.42%) Windows 10
4 6 (3.92%) Red Hat Enterprise Linux
5 5 (3.27%) Windows Server 2012
6 3 (1.96%) Windows Server 2016
7 2 (1.31%) Android
8 1 (0.65%) Apple iOS
8 1 (0.65%) Mac OS
8 1 (0.65%) Ubuntu
Processes & Methodologies
1 68 (44.44%) ITIL
2 43 (28.10%) System Testing
3 37 (24.18%) ITSM
3 37 (24.18%) NsoIT
3 37 (24.18%) Problem-Solving
3 37 (24.18%) Service Delivery
4 35 (22.88%) Validation
5 34 (22.22%) Agile
6 26 (16.99%) Critical Thinking
7 25 (16.34%) Customer Service
8 22 (14.38%) Network Virtualisation
8 22 (14.38%) Stakeholder Management
9 20 (13.07%) Change Management
10 19 (12.42%) Computer Science
10 19 (12.42%) Infrastructure Engineering
11 15 (9.80%) CI/CD
12 14 (9.15%) Project Management
13 13 (8.50%) Continuous Improvement
13 13 (8.50%) Software Engineering
13 13 (8.50%) Waterfall
Programming Languages
1 26 (16.99%) Python
2 24 (15.69%) PowerShell
3 16 (10.46%) Bash
4 15 (9.80%) JavaScript
5 9 (5.88%) Java
6 8 (5.23%) C#
6 8 (5.23%) SQL
Qualifications
1 114 (74.51%) Security Cleared
2 91 (59.48%) SC Cleared
3 38 (24.84%) DV Cleared
4 35 (22.88%) Degree
5 32 (20.92%) Cisco Certification
6 26 (16.99%) VMware Certified Professional (VCP)
7 23 (15.03%) CCNP
8 14 (9.15%) ITIL Certification
9 10 (6.54%) Master's Degree
9 10 (6.54%) Microsoft Certification
10 9 (5.88%) CCNA
10 9 (5.88%) OCA
10 9 (5.88%) Oracle Certification
10 9 (5.88%) RHCA
10 9 (5.88%) RHCE
11 8 (5.23%) Azure Certification
11 8 (5.23%) Computer Science Degree
12 4 (2.61%) ITIL Foundation Certificate
12 4 (2.61%) MCSE
13 1 (0.65%) MCSA
Quality Assurance & Compliance
1 11 (7.19%) SLA
2 3 (1.96%) QA
3 2 (1.31%) NCSC
System Software
1 40 (26.14%) VMware Infrastructure
2 18 (11.76%) VMware ESXi
3 12 (7.84%) Active Directory
4 11 (7.19%) VMware NSX
5 9 (5.88%) Hyper-V
6 8 (5.23%) Docker
7 4 (2.61%) Microsoft Virtual Server
7 4 (2.61%) Virtual Servers
8 2 (1.31%) Virtual Desktop
Systems Management
1 27 (17.65%) Ansible
2 25 (16.34%) vCenter Server
3 19 (12.42%) Puppet
4 10 (6.54%) Progress Chef
5 9 (5.88%) Kubernetes
6 8 (5.23%) NSN NetAct
7 7 (4.58%) Terraform
7 7 (4.58%) WSUS
8 4 (2.61%) Single Sign-On
9 3 (1.96%) Automic
10 2 (1.31%) Check_MK
11 1 (0.65%) Active Directory Federation Services
11 1 (0.65%) Jamf Pro
11 1 (0.65%) Microsoft Intune
11 1 (0.65%) Nessus
11 1 (0.65%) Packer
11 1 (0.65%) SCCM
11 1 (0.65%) SCOM
Vendors
1 41 (26.80%) Cisco
1 41 (26.80%) VMware
2 32 (20.92%) Microsoft
3 28 (18.30%) Atlassian
4 15 (9.80%) Juniper
5 13 (8.50%) ServiceNow
6 11 (7.19%) Oracle
6 11 (7.19%) SAP
7 8 (5.23%) Ericsson
7 8 (5.23%) Google
7 8 (5.23%) Nokia
8 6 (3.92%) Red Hat
9 3 (1.96%) Remedy
9 3 (1.96%) Veeam
10 2 (1.31%) Fortinet
10 2 (1.31%) SolarWinds
10 2 (1.31%) Splunk
11 1 (0.65%) Apple
11 1 (0.65%) Foundry
11 1 (0.65%) IFS