14 of 14 Contract Service Management Jobs in the Thames Valley

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management of the service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across ...

problem-solving skills. Juniper Technologies: EX, QFX, switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. Experience in IT service management and delivery based on ITIL service management standards. Experience working with Juniper Virtual Chassis and Clustering technology Experience with configuring/… Junos Space, Security Director, Apstra. Security Platforms: FortiGate, F5 BIG-IP (Load Balancing/AWAF), Pulse Secure/Ivanti, high-grade encryption. Identity & Access Management: Cisco ISE (full lifecycle), Windows NPS (RADIUS/802.1X). Monitoring & Observability: SolarWinds, Splunk. Core Network Services: IPAM, DHCP, DNS. Effective communication with technical ...

Service Design Lead - 6-Month Contract | £590/day | Inside IR35 | 3 Days/Week | Milton Keynes | Active SC Clearance Required We are seeking an experienced Service Design Lead to join a high-profile government programme for a 6-month contract. This role is inside IR35 , based … offers a flexible 3 days per week onsite and a competitive daily rate of £590/day . Key Responsibilities: Lead end-to-end service design for large-scale IT and digital services, translating business, user, and operational requirements into coherent, cost-effective Service Design Packages (SDPs). ...

business requirements to ensure project plans are comprehensive, realistic, and in line with companyobjectives. Develop projections for capital and expense resource planning to advise management on budgetary issues. Assess business prospects in line with company policies and procedures to ensure they are accurately documented and represented in project plans. … provide advice and make recommendations for consideration by senior levels within the organization. Lead and develop a team of people, delivering a project office management service or a small project team to ensure work is resourced and allocated effectively, and that processes are adhered to. Required Skillset: Hold ...

problem-solving skills. * Juniper Technologies: EX, QFX, switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. * Experience in IT service management and delivery based on ITIL service management standards. * Experience working with Juniper Virtual Chassis and Clustering technology * Experience with configuring/… Junos Space, Security Director, Apstra. * Security Platforms: FortiGate, F5 BIG-IP (Load Balancing/AWAF), Pulse Secure/Ivanti, high-grade encryption. * Identity & Access Management: Cisco ISE (full lifecycle), Windows NPS (RADIUS/802.1X). * Monitoring & Observability: SolarWinds, Splunk. * Core Network Services: IPAM, DHCP, DNS. * Effective communication with technical ...

being delivered by a global technology services provider for a leading international telecommunications organisation. As part of a large-scale implementation of ServiceNow Customer Service Management (CSM), we are building a specialist delivery team and are seeking multiple DV Cleared ServiceNow professionals across architecture, consulting, programme delivery … varies by role) Deliver and implement ServiceNow CSM solutions within a secure enterprise environment Work closely with business stakeholders to define and implement customer service processes Design and implement scalable ServiceNow platform solutions Lead architecture, configuration, and platform development activities Support programme delivery through governance, planning, and stakeholder engagement ...

were awarded 2022 EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform ...

accountability for incident, problem, and change management. Own day-to-day stability of commissions operations-including data loads (EIM), crediting and compensation calculations, payee management, pipeline monitoring, and release readiness-while collaborating closely with Business (Sales Ops/Finance), IT, and SAP product support. Ensure SLA/OLA adherence … audit readiness, and continuous improvement of processes, tooling, and knowledge assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations: Lead daily stand-ups for production support, manage queues (e.g., ServiceNow/Jira), and maintain MTTR/FTR within agreed SLAs. Incident & Problem Management: Drive ...

level in the exciting utilities industry? Our client is seeking a dynamic MSP Commercial Analyst to spearhead the financial forecasting, onboarding processes, and contracts management for Managed Service Providers (MSPs). If you are passionate about optimizing expenditure and ensuring seamless integrations, we want to hear from … services, aligning with organizational goals. - Analyze cost trends and provide insightful recommendations to optimize MSP expenditure. - Collaborate with MSP managers and the Vendor Management Office to track and report on MSP-related costs. Onboarding and Transition Management: - Coordinate the end-to-end onboarding process for new MSPs using ...

initiatives with strategic technology partners. * Lead commercial negotiations and resolve in contract disputes, ensuring strong commercial outcomes and value for money. * Oversee supplier performance management, including KPIs, service levels, contract compliance, and continuous improvement. * Segment supplier relationships and implement appropriate governance structures aligned to SRM best practice. * Manage … Procurement on commercial improvement. * Engage senior supplier executives to align capabilities, offerings, and strategic direction with organisational needs. Essential Attributes * Strong communication and stakeholder management skills, including the ability to influence C suite stakeholders. * Strategic thinker with strong relationship building capability and high professional integrity. * Solutions focused, able ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month ...

including Linux based development activities including building and maintaining development environments, containerising applications and services. • Strong Linux administration skills and experience working within formal service management and security frameworks. • Current DV Security Clearance or SC Security Clearance or eligibility • Ability to supporting and delivering Linux based development activities ...

PAYE THROUGH UMBRELLA Role Description: A Power BI and CMDB IT specialist combines expertise in data analysis and reporting with the governance and management of CNI data. This specialist uses data from the CMDB to create insights and ensure data accuracy, compliance, and effective IT service management. … combined Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB ...

inside IR35 One of our Blue Chip Clients is urgently looking for a PowerBI CNI CMDB Engineer ( Critical National Infrastructure, Configuration Management Database). Candidates must have SC Clearance. Please find some details below: Location: Wokingham/Hybrid - 50/50 MUST BE PAYE THROUGH UMBRELLA A Power … CMDB IT specialist combines expertise in data analysis and reporting with the governance and management of CNI data. This specialist uses data from the CMDB to create insights and ensure data accuracy, compliance, and effective IT service management. Key Responsibilities The responsibilities for a combined Power ...