Service Management Contracts in the Thames Valley

Service Management
South East > Thames Valley

The table below provides summary statistics for contract job vacancies advertised in the Thames Valley requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 20 May 2025, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 60 66 46
Rank change year-on-year +6 -20 +22
Contract jobs citing Service Management 43 75 120
As % of all contract jobs advertised in the Thames Valley 2.87% 2.88% 4.24%
As % of the Processes & Methodologies category 3.10% 3.31% 4.66%
Number of daily rates quoted 26 68 84
10th Percentile £300 £327 £375
25th Percentile £371 £465 £450
Median daily rate (50th Percentile) £450 £575 £510
Median % change year-on-year -21.74% +12.75% +2.00%
75th Percentile £494 £603 £634
90th Percentile £587 £608 £671
South East median daily rate £450 £575 £475
% change year-on-year -21.74% +21.05% -6.86%
Number of hourly rates quoted 0 0 2
10th Percentile - - £23.35
25th Percentile - - £28.38
Median hourly rate - - £37.50
75th Percentile - - £47.38
90th Percentile - - £52.85
South East median hourly rate £28.00 - £37.50
% change year-on-year - - +87.50%

All Process and Methodology Skills
Thames Valley

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Thames Valley.

Contract vacancies with a requirement for process or methodology skills 1,388 2,266 2,574
As % of all contract IT jobs advertised in the Thames Valley 92.78% 87.02% 91.05%
Number of daily rates quoted 847 1,262 1,775
10th Percentile £295 £213 £319
25th Percentile £400 £372 £413
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +3.63%
75th Percentile £600 £600 £602
90th Percentile £675 £675 £688
South East median daily rate £500 £500 £508
% change year-on-year -0.05% -1.43% +1.50%
Number of hourly rates quoted 61 167 64
10th Percentile £14.20 £14.17 £18.50
25th Percentile £14.30 £19.25 £24.13
Median hourly rate £27.76 £45.00 £51.05
Median % change year-on-year -38.31% -11.85% +200.29%
75th Percentile £62.24 £63.75 £66.21
90th Percentile £77.19 £85.65 £79.19
South East median hourly rate £26.34 £47.50 £50.00
% change year-on-year -44.56% -5.00% +132.56%

Service Management
Job Vacancy Trend in the Thames Valley

Job postings citing Service Management as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Management in the Thames Valley

Service Management
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Service Management in the Thames Valley.

Daily rate trend for Service Management in the Thames Valley

Service Management
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing Service Management in the Thames Valley over the 6 months to 20 May 2025.

Daily rate histogram for Service Management in the Thames Valley

Service Management
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Service Management in the Thames Valley.

Hourly rate trend for Service Management in the Thames Valley

Service Management
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Thames Valley region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +4 29 £450 -21.74% 35
Buckinghamshire +11 12 £415 +28.68% 21
Oxfordshire 0 2 £375 - 13
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.33%) Confluence
1 1 (2.33%) Microsoft Exchange
Applications
1 1 (2.33%) Microsoft Office
Business Applications
1 3 (6.98%) Remedy ITSM
2 1 (2.33%) Remedy AR System
Cloud Services
1 3 (6.98%) SaaS
2 2 (4.65%) Azure
2 2 (4.65%) Microsoft 365
3 1 (2.33%) AWS
3 1 (2.33%) Azure Monitor
3 1 (2.33%) Azure Storage
3 1 (2.33%) Entra ID
3 1 (2.33%) GCP
Communications & Networking
1 4 (9.30%) Firewall
1 4 (9.30%) HTTP
2 1 (2.33%) 5G
2 1 (2.33%) DHCP
2 1 (2.33%) Diameter Protocol
2 1 (2.33%) DNS
2 1 (2.33%) LAN
2 1 (2.33%) MPLS
2 1 (2.33%) Radio Access Network
2 1 (2.33%) VoIP
2 1 (2.33%) VoLTE
2 1 (2.33%) VoWiFi
2 1 (2.33%) WAN
Database & Business Intelligence
1 1 (2.33%) RDBMS
1 1 (2.33%) Relational Database
1 1 (2.33%) SQL Server
Development Applications
1 2 (4.65%) JIRA
2 1 (2.33%) Bitbucket
2 1 (2.33%) Jenkins
2 1 (2.33%) Subversion
2 1 (2.33%) Team Foundation Server
2 1 (2.33%) TeamCity
General
1 11 (25.58%) Telecoms
2 10 (23.26%) Social Skills
3 9 (20.93%) Analytical Skills
4 5 (11.63%) Finance
5 2 (4.65%) Billing
6 1 (2.33%) Automotive
6 1 (2.33%) German Language
6 1 (2.33%) Inclusion and Diversity
6 1 (2.33%) Organisational Skills
6 1 (2.33%) Public Sector
6 1 (2.33%) Retail
Job Titles
1 9 (20.93%) Lead
2 6 (13.95%) Analyst
2 6 (13.95%) Service Manager
3 5 (11.63%) Consultant
4 4 (9.30%) Architect
4 4 (9.30%) ITSM Consultant
5 3 (6.98%) ServiceNow Architect
5 3 (6.98%) Telecoms Architect
5 3 (6.98%) Test Engineer
6 2 (4.65%) Business Analyst
6 2 (4.65%) Configuration Management Consultant
6 2 (4.65%) Delivery Manager
6 2 (4.65%) OSS Project Manager
6 2 (4.65%) Project Manager
6 2 (4.65%) Relationships Manager
6 2 (4.65%) Senior
6 2 (4.65%) Service Delivery Manager
6 2 (4.65%) Service Relationship Manager
6 2 (4.65%) Service Transition Leader
6 2 (4.65%) ServiceNow Business Analyst
Libraries, Frameworks & Software Standards
1 6 (13.95%) Web Services
2 4 (9.30%) Ajax
2 4 (9.30%) CSS
2 4 (9.30%) HTML
2 4 (9.30%) REST
2 4 (9.30%) SOAP
2 4 (9.30%) XML
3 3 (6.98%) RFC 2544
4 1 (2.33%) ARM Templates
Miscellaneous
1 8 (18.60%) CMDB
2 4 (9.30%) Data Centre
3 3 (6.98%) Onboarding
4 2 (4.65%) Fibre Optics
5 1 (2.33%) AS400
5 1 (2.33%) Cloud Native
5 1 (2.33%) iSeries
5 1 (2.33%) Mainframe
5 1 (2.33%) PKI
5 1 (2.33%) Self-Motivation
Operating Systems
1 4 (9.30%) Windows
2 2 (4.65%) Android
2 2 (4.65%) Windows 10
3 1 (2.33%) Apple iOS
3 1 (2.33%) Linux
3 1 (2.33%) Mac OS
3 1 (2.33%) Unix
3 1 (2.33%) Windows Server
3 1 (2.33%) Windows Server 2016
3 1 (2.33%) Windows Server 2019
Processes & Methodologies
1 29 (67.44%) ITIL
2 18 (41.86%) ITSM
3 15 (34.88%) Agile
3 15 (34.88%) Service Delivery
4 9 (20.93%) Roadmaps
5 8 (18.60%) Configuration Management
6 7 (16.28%) Change Management
6 7 (16.28%) Stakeholder Engagement
7 6 (13.95%) Incident Management
7 6 (13.95%) Problem-Solving
7 6 (13.95%) Scrum
7 6 (13.95%) Stakeholder Management
8 5 (11.63%) Defect Management
8 5 (11.63%) IT Asset Management
8 5 (11.63%) Problem Management
8 5 (11.63%) Test Scripting
9 4 (9.30%) Continuous Improvement
9 4 (9.30%) PRINCE2
9 4 (9.30%) Statistics
9 4 (9.30%) SWOT Analysis
Programming Languages
1 1 (2.33%) Bicep
1 1 (2.33%) C#
1 1 (2.33%) PowerShell
1 1 (2.33%) Shell Script
1 1 (2.33%) SQL
1 1 (2.33%) VB
1 1 (2.33%) VBScript
Qualifications
1 8 (18.60%) Security Cleared
2 7 (16.28%) SC Cleared
3 6 (13.95%) ITIL Foundation Certificate
4 4 (9.30%) ITIL Certification
5 3 (6.98%) PMI Certification
5 3 (6.98%) PMP
6 2 (4.65%) CCNP
6 2 (4.65%) Cisco Certification
7 1 (2.33%) AWS Certification
7 1 (2.33%) Azure Certification
7 1 (2.33%) CCNA
7 1 (2.33%) Degree
7 1 (2.33%) DV Cleared
Quality Assurance & Compliance
1 4 (9.30%) QA
2 1 (2.33%) COBIT
2 1 (2.33%) SLA
System Software
1 2 (4.65%) Active Directory
2 1 (2.33%) Virtual Desktop
2 1 (2.33%) Virtual Machines
Systems Management
1 2 (4.65%) Amdocs OSS
1 2 (4.65%) Microsoft Intune
2 1 (2.33%) Active Directory Federation Services
2 1 (2.33%) Kubernetes
2 1 (2.33%) Opsgenie
2 1 (2.33%) SCCM
2 1 (2.33%) SCOM
2 1 (2.33%) WSUS
Vendors
1 8 (18.60%) ServiceNow
2 6 (13.95%) BMC
3 5 (11.63%) Remedy
4 4 (9.30%) Microsoft
5 3 (6.98%) Cisco
6 2 (4.65%) Cramer
6 2 (4.65%) Infoblox
7 1 (2.33%) Atlassian
7 1 (2.33%) BT
7 1 (2.33%) Infor
7 1 (2.33%) Oracle
7 1 (2.33%) PagerDuty
7 1 (2.33%) SAP
7 1 (2.33%) Snow
7 1 (2.33%) Workday