19 of 19 Contract Customer-Centricity Jobs in the UK

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelors degree in Business More ❯

facing mobile application proposition for Foresters. It involves defining the apps vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and More ❯

problem-solving mindset with a focus on continuous learning and improvement. Excellent communication and collaboration skills, with the ability to mentor and guide junior team members. A customer-centric approach with the ability to take constructive feedback and translate it into actionable improvements. Must-Have Technical Skills: CI/CD Tools: GitLab CI, Terraform, Ansible, Helm More ❯

or comparable relevant experience. Qualification in computing at intermediate diploma or above level or equivalent expertise and experience. Evidence of continuing professional development. Provide services with a customer-centric approach and implement improvements while managing service demands and tight deadlines. Knowledge of how Oracle EPM processes and interfaces work. Experience in systems administration for Planning, Forecasting More ❯

skills. Proven experience in engaging stakeholders and customers at all levels. A knack for building effective working relationships across the organization. Commercial awareness with a focus on customer-centric decision-making. The ability to inspire and motivate team members while driving performance. Education and Certifications: Project Management qualifications such as PRINCE2, APM, or Agile. A degree More ❯

skills. Proven experience in engaging stakeholders and customers at all levels. A knack for building effective working relationships across the organization. Commercial awareness with a focus on customer-centric decision-making. The ability to inspire and motivate team members while driving performance. Education and Certifications: Project Management qualifications such as PRINCE2, APM, or Agile. A degree More ❯

every shift We have significant pull from customers and have signed multi-year deals with enterprise customers already High calibre team and a culture of continuous innovation, customer centricity and fast-paced execution Joining us at this stage means you get to shape the product. So, if you are someone who enjoys solving big problems, thrives More ❯

for their global clients by providing excellent client management and technical support for resolving issues uncovered. The ideal candidate has a technical mindset, extended product knowledge, is customer centric, and can lead technical acceptance remediation projects. Responsibilities Manage the operational relationships with key Payment Services Providers (PSPs) parties within International Markets Understand the payment ecosystem from More ❯

experience. You'll need strong communication skills, with the ability to translate technical concepts for both technical and non-technical stakeholders. Experience working at enterprise level in customer-centric architectural design is essential, and previous experience in hospitality or membership-based environments will be highly beneficial. Key Requirements: Proven experience as a Enterprise Solution Architect Excellent More ❯

eliciting requirements from system or business users. Working knowledge of public sector digital assurance regimes (e.g., SG Technology Assurance Framework, Gateway Reviews). Understanding of service design, customer-centric design and value stream modelling concepts. Experience of contributing to, refining and maintaining the different perspectives of a Blueprint or Target Operating Model (TOM). Understanding of More ❯

of any issues to management. Your proactive approach will include maintaining project lists, status updates, and suggesting improvements to enhance operational frameworks. You will also promote a customer-centric culture by fostering internal and external relationships, providing value-added services, and making evidence-based suggestions for increased efficiency. Key Responsibilities: Oversee and administer EMIR, MIFID II More ❯

of any issues to management. Your proactive approach will include maintaining project lists, status updates, and suggesting improvements to enhance operational frameworks. You will also promote a customer-centric culture by fostering internal and external relationships, providing value-added services, and making evidence-based suggestions for increased efficiency. Key Responsibilities: Oversee and administer EMIR, MIFID II More ❯

with PMO. Support bid teams by producing architectural models tailored to customer requirements. Lead virtual, cross-functional teams on business-led initiatives with a customer-centric mindset. What We’re Looking For: Strong background in Enterprise Architecture across complex organisations. Excellent stakeholder management skills, particularly with senior and non-technical stakeholders. Worked within More ❯

partnering with a client undergoing a major transformation portfolio and seeking a high-calibre Test Manager to drive robust testing strategy and governance across a range of customer-centric initiatives. Key Responsibilities: Lead test delivery across complex, multi-vendor environments Define and embed test strategy across Agile, Waterfall, and hybrid delivery frameworks Implement best practices across More ❯

. You will not only manage the BAU service support responding to tickets and escalations with up to 450 tickets a month but also look at implementing customer centric strategy to help reduce initial incidents. Standard elements like setting up new users, providing 1st line fix and overal general expectation management. It would be ideal if More ❯

and ethnographic research, to uncover user needs and pain points, build a holistic understanding of the internal tool ecosystem. You'll be influential in your team, increasing customer centricity and building foundational knowledge of users for teams with previously limited exposure to user research. Analyse qualitative and quantitative research data to identify trends, patterns, and actionable More ❯

the future technology, processes, and systems. We are looking for: Proven experience as Solutions Architect, with a background in Development/Engineering Strong experience working in a customer-centric environment Expertise with Sitecore (2-3+ years), as well as XM Cloud If this sounds of interest, please apply today More ❯

the future technology, processes, and systems. We are looking for: Proven experience as Solutions Architect, with a background in Development/Engineering Strong experience working in a customer-centric environment Expertise with Sitecore (2-3+ years), as well as XM Cloud If this sounds of interest, please apply today More ❯

reporting dashboards to support compliance officers and analysts Work with cross-functional teams to understand requirements and implement automated solutions Solve complex technical problems with a strong customer-centric focus Help automate and modernise legacy systems to reduce manual intervention and increase resilience What You'll Bring: Experience in backend software development Proficiency in Java and More ❯