Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Lorien
ITSUPPORT TECHNICIAN - 13 WEEK TEMP POSITION - INSIDE IR35 Loriens Edinburgh based Public sector client is looking for a experienced ITSupport Technician to join their team on an initial short term contract, working fully remotely. Main Duties Service Desk Operations: Deliver on-site 1st and … 2nd line technical support with occasional travel to regional gardens required. Provide excellent customer service with strong communication via telephone calls, emails, in-person, and online meetings from first contact through to resolution of the issue. Analyse, diagnose, and resolve incidents, including escalating issues to third Ensure asset management … information for the technology estate is current and recorded. Update customers regarding service statuses, planned maintenance and service interruptions following communication Deliver remote support to regional gardens and hybrid Assist in maintaining ITsupport procedure and process Advise users on IT policy and promoting good working more »
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
1st LINE ITSUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line ITSupport Candidates to be hired on an initial 3 Month Contract for a York Based … ll need to succeed Candidates will ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line ITsupport experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs more »
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
ITSupport Engineer - Contract Vacancy IR35 Status: Inside Rate: £130 - £160 p/d Working Location: Rochester - Hybrid (Friday remote) Contract Length: 3 months My client has a requirement for an ITSupport Engineer on a 3-month contract. The client is a Managed Service Provider … and charities to achieve success by keeping systems operational, data secure and teams empowered with the right tools for the job. They require an ITSupport Engineer to provide during a busy period amongst several key contracts being won. Technical Office 365 Windows Server Active Directory Azure DNS … DHCP, TCP/IP Exchange Support end users on various Windows OS Experience working on rollouts, upgrades, and maintenance projects Provide technical support to end-users via phone, email, and via a ticketing system Troubleshoot and resolve hardware, software, and network issues in a timely manner If the more »
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Venesky-Brown
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit an ITSupport Technician for a 13 week contract on a rate of £13.21/hour (PAYE). Responsibilities: - Deliver on-site 1st and 2nd line technical support with occasional travel to … information for the technology estate is current and recorded. - Update customers regarding service statuses, planned maintenance and service interruptions following communication procedures. - Deliver remote support to regional gardens and hybrid workers. - Assist in maintaining ITsupport procedure and process documentation. - Advise users on IT policy and … promoting good working practice with technology. - Support improvements to systems and processes to ensure cyber security. - Improvement of customer satisfaction through effective communication and reduction response times. - Develop technical documentation for the internal team and for users in the form of Knowledge Base articles. - Advise users on application and more »
Job summary Would you like to be involved in delivering and supporting IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic ITSupport Officer to join our dynamic Service Desk team. Supporting across … BCU you will provide operational support across a range of IT System Solutions providing the training and support of IT skills, system solutions, coordination of training activities and involvement with implementations. Your key responsibilities include: Advise on the support elements of a wide range of … solutions Respond to all types of IT related issues reported either via the telephone, informatics portal or in person effectively and efficiently, in a polite and professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident more »
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
2ND LINE IT SUPPORTMULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line ITSupport Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be … on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks Microsoft Office … Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. What you need to do more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Marc Daniels
A hybrid opportunity has arisen for an ITSupport Specialist to join a well-known automotive company based in Bracknell on a 6 month fixed term contract with possibility of going permanent. This is a great opportunity to join a well-established and very supportive company. This role … features hybrid working and flexible hours. Responsibilities: Manage Production Support incidents raised by the business through to resolution/closure. Record, track, and document all actions taken through ticketing systems including JIRA & Service Now. Logging incidents or ad-hoc data requests. Talk employees through a series of actions, either … users/dealer accounts and profiles and deal with password issues. Prioritise and manage many open incidents and Business As Usual (BAU) Tasks Provide support, including procedural documentation and relevant reports Complete regular BAU Tasks and ensure all ad hoc tasks raised by the business are dealt with effectively more »