1 to 25 of 88 Contract ITIL Jobs in the UK

All other reasonable requests Person Specification Education/Qualifications Essential Degree, or equivalent level of experience Relevant application qualification or equivalent experience Service management qualification or equivalent experience (example: ITIL) Desirable Management/leadership qualification or equivalent experience Delivery management qualification or equivalent experience (Agile, PRINCE2, etc) Experience Essential Experience of being part of user/customer-centric teams and … delivering on continuous service improvement initiatives Experience of working within a Service Management Framework (ITIL, etc) and expert working knowledge of key practices (incident, problem, change, service request, etc) Experience of managing IT systems/applications, and Application Lifecycle Management (ALM) Experience of solving complex problems for users through the use of technology Desirable Experience of supporting the transition of More ❯

other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

in the design and implementation of operational processes that enable effective service delivery. Desirable Skills: Relevant professional certifications in IT service management or working towards the required levels (e.g. ITIL 4). Experience working in digital delivery within a regulatory environment. Experience of GDS assessments and knowledge of GDS service standards. Experience setting up a new organisation or function. Relevant More ❯

GDPR Specialist knowledge of risk analysis processes Knowledge of data definitions, data standards and statutory reporting Evidence of relevant Continued Professional Development Desirable PRINCE2 Practitioner Management Qualification Diploma level ITIL or equivalent qualification or experience Knowledge of agile methodology Knowledge of procurement law relating to health and IT systems Knowledge of training methodologies Experience Essential Experience of implementing digital projects More ❯

hours as needed. Occasional travel may be required depending on client or vendor needs. Key requirements: Education: Bachelors degree in information technology, Computer Science, or a related field. Certifications: ITIL, COBIT, or related certifications in IT governance and service management. PMP certification is a plus. Experience: Extensive experience in IT service delivery or IT operations management, with a focus on More ❯

on ethics, data protection, information security, and HR, protecting both physical and information assets. Skills & Experience Required Education: Associate degree or high school diploma (required) Bachelor's degree (preferred) ITIL Foundations certification CompTIA A+ certification Experience: Minimum 2 years' IT support experience in a hands-on technical role Technical Skills: Microsoft Windows OS and Office suites Hardware: PCs, laptops, mobile More ❯

Passion for employee engagement, productivity, and future-of-work trends. Education: Bachelor's degree in business, Computer Science, Engineering, or a related field or extensive experience in network environments. ITIL Practitioner certification desirable. Experience: 5+ years of experience in product management in a networks environment. Proven track record of launching successful products from inception to market Proven experience of managing More ❯

NHS Resolution and its stakeholders. The successful candidate will be instrumental in ensuring that NHS Resolution's IT services are managed in a standardised and consistent manner, aligning with ITIL industry standards. This position is based in London and can be hybrid, providing flexibility and a dynamic working environment. The key purpose of this broad role is to support the … ongoing development of our SIAM framework and the implementation and operation of ITIL-aligned processes. The successful candidate will work closely with various stakeholders, including all NHS Resolution staff, IT service providers, third-party suppliers, and the wider DDaTT department. Main duties of the job The successful candidate will play a key role in supporting the continuing development and operation … of a structured, ITIL- aligned service management framework by: Supporting the implementation and operation of IT Service Management (ITSM) processes within the SIAM function, e.g. Problem Management, MIM, CSI, Service Reporting and others. Collaborating with internal IT and Business teams, as well as third-party suppliers to ensure smooth service delivery and issue resolution. Supporting and co-facilitating process improvement More ❯

change Desirable Certifications (or equivalent experience) Microsoft Certified: Endpoint Administrator (MD-102) Microsoft 365 Certified: Enterprise Administrator Expert (MS-100 + MS-101) Microsoft Certified: Azure Administrator or Architect ITIL® v4 Foundation or Intermediate Location & Travel This is a UK-based role with a hybrid working model : primarily remote (up to 90%) with occasional travel to company sites across England More ❯

and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to More ❯

and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to More ❯

includes troubleshooting software, hardware, and networking problems. Asset and Configuration Management: Enforce asset management procedures related to desktop hardware and infrastructure. Maintain accurate records in accordance with the companies ITIL-aligned processes. Required Skills & Experience: Strong knowledge of Microsoft 365, Azure , and Active Directory . Experience with hardware rollouts , desktop/laptop imaging , and network infrastructure upgrades . Familiarity with … ITIL processes and best practices for service management. Capable of delivering 2nd/3rd line support in high-security, highly regulated environments. Competent in networking , including basic switching, routing, and diagnostics. Additional Notes: The role requires a proactive, safety-conscious individual comfortable working on-site at a nuclear facility. Must be capable of working independently, and external vendors, and ensuring More ❯

IT support OR IT related degree/qualification Windows (10 & 11 knowledge) Office 365 Active Directory Some Azure Desirable skills as Second Line Support Engineer Microsoft certifications SCCM Migrations ITIL FS, Banking This is an exceptional Junior/Graduate Support Engineer opportunity to work with a leading company, with great rates and longevity on offer. Key skills: Junior Service Desk More ❯

skills and experience required: As the Service Transition Manager you will possess previous experience in a Service Transition role and of working on a large and complex IT estate ITIL experience Experience of working with the ITSM tool ServiceNow (desirable) Project management knowledge (desirable) Possess experience of operating IT systems within government environments (desirable) Demonstrable record of delivering results and More ❯

into business terms Experience with tools like MS Project, Azure DevOps, ServiceNow, SharePoint Nice to have: Experience delivering projects into internal support/ops teams Familiar with ITSM and ITIL frameworks Start date is flexible but ASAP preferred. More ❯

term career in IT Desirable Skills Exposure to Active Directory, asset management tools, or basic scripting Familiarity with cybersecurity frameworks or certifications (e.g., CompTIA Security+, Cisco CyberOps) Knowledge of ITIL, ISO 27001, or IT security standards Interest in server environments (Windows/Linux), remote support tools, and software deployment More ❯

/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely and effective manner More ❯

understanding of IT service delivery processes, incident management, problem resolution, and change management Excellent client management and communication skills, with a track record of building and maintaining successful relationships ITIL Foundation or higher Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch. More ❯

Premise Domain & Cloud Integrated Environments) - Active Directory knowledge & also Azure Active Directory - proficient in User and Group Admin Tasks - Microsoft Intune - Understanding of TCP/IP Networking, DNS & DHCP. - ITIL based environment experience would be ideal. - Experience of supporting M365 Services (Teams, SharePoint and One Drive) - Outstanding Customer Service skills. - Excellent communication skills and performs well under pressure in a More ❯

of scripting and automation for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and collaboratively in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). If you are ready to take your expertise to the next level, apply now to become our next Process Management Specialist (ARIS) and More ❯

virtualization technology. Configure, upgrade, deploy. - Knowledge and practical experience in configuring iSCSI targets for virtualized environments. - Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. - Knowledge of ITIL IT service management model; - Knowledge of Incident and Problem Management processes and experience in this area; - Ability to write technical documentation and user guides; - Ability to communicate effectively orally and More ❯

and fluent command of the English language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and warranty for More ❯

You'll Need ? The ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills. ? ? ITIL minded ? Previous experience of supporting Mobile devices and hand-held devices (Intune - DEP...) ? Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of More ❯

Summer-Browning Associates are currently supporting our client within the central government, who are seeking a ITIL Change Manager on an initial 6 month assignment. Location: Milton Keynes (hybrid) About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The … ideal candidate will hold active SC clearance and possess a proven background in ITIL Change Management, along with the following qualifications: Skills and Experience: Experience of negotiating conflicts between the IT team regarding changes. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation. Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of … ISO9001, ISO 20000 & ISO27001. ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable More ❯