Slough, Richings Park, Buckinghamshire, United Kingdom Hybrid / WFH Options
Morson Talent
contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align … with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT services in accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to … accessible and inclusive, adhering to best practices and regulatory standards. Conduct evaluations of service designs and recommend improvements. Facilitate workshops and training sessions on ITIL service design practices. Maintain up-to-date documentation of service design processes. Qualifications: Proven experience in IT service design with a strong understanding of the more »
professional and assertive manner. o Communicate and collaborate with Business & Operational Teams o Mainframe Batch Workload Problem escalations (internal and vendor support) o Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes. o Manage Mainframe Scheduling tools in line with security, compliance, and policies, using standard tools … I-Dash Changeman JCLPREP Control-M Splunk dashboards Experience of MS Office Knowledge of basic CA7 operations File transfer basic knowledge. Knowledge of ServiceNow ITIL Processes Agile Concepts Education/Experience Graduate or Equivalent education in a computing relevant subject At least 4 years working within a complex Mainframe environment. more »
/events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, eg … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts Education/Experience Graduate or Equivalent education in a computing relevant subject At least 5 years working within a complex Mainframe environment more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes If you are interested in this position and would like to learn more, please send through your CV and we will get in more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes more »
following areas: SRE/CloudSecurity/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
systems and protocols Domain Name Service Active Directory System Authentication principles Understanding of inter-relationships between aspects of IT infrastructure and service support requirements ITIL strategy Work will be based at Cardiff for thefirst instance to be trained up, then it will be more of a hybrid training model, so more »
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
of experience in a similar role Technical expertise in Cisco products. Ability to debug complex network problems and drive large account network problem resolution. ITIL Qualified This is an urgent vacancy. If you are interested then please apply directly to the ad or send your CV to khushboo. pandey @ (url more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. - Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. - To understand all Service Level Agreements (SLAs), Operational Level Agreements (OLAs) and Service Schedules … initiative, taking advice from manager if required. Essential Skills: - Educated to A-level, diploma or equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good understanding of IT infrastructure at a technical level - Experience in providing first line IT Support in a Service … Desk environment - Experience in providing service desk support of a large and varied user base in IT systems - Experience of an ITIL service environment - Experience of working to Service Level Agreement (SLA) targets and co-ordinating workload to meet them - Understanding and experience of providing an effective customer service Desirable more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
of any resource issues that may affect the smooth running of the Service Desk Team. - Maintain and develop the implementation of service Management methodology (ITIL). - Deputise for the Service Desk Team Leader - Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders as … requirements - Experience of working in a technical support role and proven experience in the development and support of IT systems Desirable Skills: - Knowledge of ITIL strategy - Experience of working in a Public Sector environment If you would like to hear more about this opportunity please get in touch. more »
actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service more »
following areas: SRE/Security/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »
East Kilbride, Lanarkshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
software licensing and deployment model. Proven experience managing software procurement. Proven experience implementing and maintaining SAM policies and procedures. Desirable: Experience or certification in ITIL (v4), specifically regarding the use of a CMDB. Experience with budgets and financial reporting Experience with Atlassian, Insight/Assets, ServiceNow, etc. If this role more »
s Services. Experience of working within system analysis and design Ideally experience of working within both a Dev/Ops environment and working within ITIL aligned environment What's on offer: Salary: £300-£400+ per day, Inside IR35 *negotiable based on experience *please submit your CV with the rate you more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
Novax Recruitment Ltd
to problems to ensure consistent delivery of high-quality services. Ideally experience of working within both a Dev/Ops environment and working within ITIL aligned environment with a strong understanding of change management and governance. Please submit your application via the contact details provided and you will be contacted more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
AKTON Resourcing Ltd
Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. Position 2: Senior Application Analyst - Mosaic Job Responsibilities: Support and develop Mosaic systems to … care systems. Proficient in system analysis and design, capable of offering recommendations and solutions to improve service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. If you are a dedicated professional with a passion for improving public services and more »
City of London, London, United Kingdom Hybrid / WFH Options
Invitise
The successful candidate will possess proven skills working with the following - Mosaic systems Social Care systems Form Templates Configuration Support Business Processes Delivery Solutions ITIL Systems Analysis Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Mosaic, Social Care, council, government, housing more »
ideally Civica OPENRevenues)/Mosiac Systems with Social Care experience Local government experience with Housing, Children Services, Customer Services System analysis and design DevOps ITIL Change Management Governance Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Bens, Revs, council, government, housing, Social Care, Mosaic more »
City of London, London, United Kingdom Hybrid / WFH Options
Invitise
applications Supporting & Configuring Revs and Bens systems (ideally Civica OPENRevenues) Local government experience with Housing, Children Services, Customer Services System analysis and design DevOps ITIL Change Management Governance Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Bens, Revs, council, government, housing more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
to detail Strong design documentation Strong reporting skills VDI VMware Horizon Modern Desktop Modern Management Ideally you should hold an MCP qualification, and be ITIL Foundation accredited, although these are not essential. We aim to respond to all applicants within 5 days - to avoid missing out please apply today. more »
Mold, North Wales, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software applications Knowledge of: o MS Active Directory o MS Windows Server … o O365 Desirable Registered with a relevant informatics professional body PRINCE2 foundation or demonstrable equivalent experience Knowledge of NHS Wales organisations & ITIL strategy Knowledge and understanding of the role of DHCW Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security Experience Essential Experience in providing more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Concept Resourcing
the ability to work independently. High degree of accuracy and attention to detail. Ability to work well under pressure and to deadlines. Familiarity with ITIL, project management frameworks, and network industry best practices. more »
issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector If you meet the above requirements, please apply for the vacancy to be contacted more »