Milton Keynes, Buckinghamshire, South East, United Kingdom
Hays Talent Solutions
of security principles and skills in security systems deployment and support. General networking and troubleshooting skills are also required. Role Responsibilities Responsible for the management and support of the cybersecurity systems and applications ensuring 24/7/365 availability covering all levels of support (1st/2nd/… 3rd Line). Technical Project Delivery Fault Management - In depth Call and incidentManagement Escalations - Ensure the right technical level input is provided for all assigned escalations. Responsible for the ongoing maintenance/upgrade/documentation of all security infrastructure components. Provide architectural design/implementation of more »
Employment Type: Contract
Rate: £500.0 - £550.0 per day + Up to £550 per day
/Public Sector field who are responsible for designing, delivering and maintaining cybersecurity capabilities. Job Role: - Responding to security incidents as part of an incident response team - Develop security event monitoring and incidentmanagement services - Standardisation of Security Operating Procedures - Provide SME on a broad range of more »
services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incidentmanagement services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give more »
or customer focussed IT based systems End-user training experience Clinical application testing experience Experience of using service desk software for call logging and incidentmanagement Desirable Training and testing experience Project management experience Experience of working with Dedalus Clinicom/PatientCentre Knowledge Essential Understanding of customer more »
Epsom and St Helier University Hospitals NHS Trust
deputise on their behalf. Support and resolve problems with 3rd party equipment as required. Perform all duties to the highest professional standards. Ensure Change Management policies are followed at all times by Trust and 3rd party employees. Respond to, and resolve, incidents as directed by the Customer Support Manager … of Desktop Technical Support. Provide advice to others within the ICT department on issues relating to Desktop Technical Support. Assist with the planning and management of project work within the Desktop Technical Support Team Maintain a clean, safe and tidy office and working environment. Maintain a calm and professional … and Technology qualification ITIL qualification or equivalent knowledge Experience Essential Previous experience of 2nd line technical support within a service desk environment Knowledge of incidentmanagement software, particularly IVANTI, Desirable Broad NHS knowledge Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »
contract basis. We are looking for a 3rd line Core Application support Engineer to maintain a complex secure solution. The role will primarily involve incidentmanagement on our clients' live system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Additional … for dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. Mandatory Skills : * SharePoint - Server management, SharePoint permissions, SharePoint Application integration * VMWare Horizon VDIs * VSphere virtualization * Group Policy management * SKYPE server * File Share and NTFS permissions * NGINX * Hyper V more »
a polite and professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incidentmanagement tool. (ITSM) Provide first line technical support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective more »
high service availability, able to define, implement and improve business performance SLOs. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incidentmanagement, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP more »
high service availability, able to define, implement and improve business performance SLOs. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incidentmanagement, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP more »
will provide firewall and server configuration, troubleshooting and infrastructure monitoring and maintenance. The ideal candidate will have experience in 3rd line support, helpdesk and incident management. You will have WAN and LAN connectivity, routers, firewalls, security and operating systems. Active directory, Group Policies, DNS, DHCP troubleshooting and administration. This … The Person: *Commutable to Wandsworth *Experience with Microsoft Office 365, Exchange & Active Directory *Experience with core server technologies including AD, DNS, DHCP, GPO & Printer Management *Previous experience in Desktop Support *Experience with Network Troubleshooting, including switches, routers and firewalls To apply for this role or for to be considered more »