Moorfields benefits document. Job description Job responsibilities Skills needed for this role EPR configuration: You have previously worked on the build for Meditech Expanse or a similar EPR. Incident management: You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. Problemmanagement: You can investigate problems in systems, processes and … services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. Change management: You can implement simple changes based on requests for change. You know how to apply change control procedures. Asset and configuration management: You can maintain secure configuration and … accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. Availability and capacity management: You know how to manage service components to ensure they meet business needs and performance targets. Continual service improvement: You can implement policies and propose process efficiency and common ways in which processes are optimised. You can More ❯
market connectivity. * Ensure incident resolution within agreed SLA/SLOs. * Monitor critical systems using tools like Dynatrace, Splunk, Zabbix, etc. * Perform daily health checks, deployments, and recovery procedures. Incident & ProblemManagement: * Take ownership of incidents, coordinate resolution across IT teams and vendors. * Conduct post-incident reviews (PIRs) and contribute to problem management. * Write and maintain runbooks, SOPs … and technical documentation. Infrastructure Management & Automation: * Perform system administration tasks on Windows and Linux servers (basic). * Manage and troubleshoot middleware (Tomcat, MQ, Kafka). * Automate recurring tasks using PowerShell, Bash, or Python scripts. * Contribute to Infrastructure as Code (IaC) initiatives using Terraform, Ansible. Business/Market Knowledge: * Understand Front Office processes and market data flows. * Support trading desks … in-house platforms). * Understanding of financial instruments: Equities, FX, Rates, Derivatives. * Market data feed experience (Bloomberg, Reuters, ICE) is a strong plus. ? Processes & Tools: * ITIL: Incident, Change, and Problem Management. * CI/CD tools (Jenkins, GitLab CI, etc.). * Familiarity with Agile/DevOps environments. ? Soft Skills: * Strong problem-solving mindset and ability to work under pressure. More ❯
and market connectivity.* Ensure incident resolution within agreed SLA/SLOs.* Monitor critical systems using tools like Dynatrace, Splunk, Zabbix, etc.* Perform daily health checks, deployments, and recovery procedures.Incident & ProblemManagement:* Take ownership of incidents, coordinate resolution across IT teams and vendors.* Conduct post-incident reviews (PIRs) and contribute to problem management.* Write and maintain runbooks, SOPs … and technical documentation.Infrastructure Management & Automation:* Perform system administration tasks on Windows and Linux servers (basic).* Manage and troubleshoot middleware (Tomcat, MQ, Kafka).* Automate recurring tasks using PowerShell, Bash, or Python scripts.* Contribute to Infrastructure as Code (IaC) initiatives using Terraform, Ansible.Business/Market Knowledge:* Understand Front Office processes and market data flows.* Support trading desks during market … in-house platforms).* Understanding of financial instruments: Equities, FX, Rates, Derivatives.* Market data feed experience (Bloomberg, Reuters, ICE) is a strong plus.? Processes & Tools:* ITIL: Incident, Change, and Problem Management.* CI/CD tools (Jenkins, GitLab CI, etc.).* Familiarity with Agile/DevOps environments.? Soft Skills:* Strong problem-solving mindset and ability to work under pressure. More ❯
seeking a dynamic Group EPR Programme Director to lead this transformative programme. As our Group EPR Programme Director, you will play a pivotal role in the procurement, implementation, and management of a new, integrated Electronic Patient Record (EPR) system across all Acute sites in the partnership. This is a key leadership position, responsible for delivering a seamless and innovative … will benefit both our staff and the patients we serve. Main duties of the job We are seeking a visionary and experienced leader with a deep understanding of programme management in complex organisational settings. You should have the ability to inspire and engage teams, deliver large-scale system integration projects, and effectively communicate across all levels of the organisation. … multiple staffing groups and departments further engaging with a wide range of stakeholders. Working closely with Senior Responsible Officers (SROs) and executive leads to establish and lead a Programme Management Office, ensuring the coherence and success of the programme. Taking a lead role in corporate decision-making during your 2-year tenure, while driving the development, implementation, and monitoring More ❯
Highly Onsite Presence - Must have a strong background ITIL Service Management Background in the disciplines of Problem and Incident Management and Management of those resources within a medium/large sized fast moving multi business unit company. It is highly probable that the ideal candidate will have Outstanding Communication and Management skills and have an … ITIL accreditation within Service MGT - ideally but not essentially Problem or Incident Management. Umbrella - 6 months initial. Excellent Opportunity to work with a truly outstanding organisation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. More ❯
teams and stakeholders to ensure timely incident resolution. -Provide high-level communications and stakeholder updates during critical incident bridges. -Liaise with process leads and business units to ensure structured problemmanagement follow-up. -Maintain thorough documentation and incident logs for reporting and audit purposes. Required Skills and Experience: -Extensive experience in managing Major Incidents in complex, large-scale … global banks. -Demonstrated ability to work under extreme pressure and manage critical incidents end-to-end. -Strong communication, leadership, and coordination skills. -Familiarity with ITIL framework and incident/problem/change management tools. -Comfortable working on rotational shifts, including nights and weekends. Priyanka Sharma Senior Delivery Consultant More ❯
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for an Aladdin SME for a 6 month contract based in London with remote work available. At M&G our purpose is to … money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it … a close working relationship with Public Markets business stakeholders in order to determine functionality gaps and enhancement requirements. Process and Workflow: Promote best practice and global consistency. Incident/ProblemManagement: Manage and maintain incidents, enhancements, issues and risks log via Jira. Embedding and adoption: Working closely with customers to ensure that new systems and process are embedded More ❯
by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first-line support for all DTS services, following the Directorate's Incident Management process, monitoring, and ensuring compliance with departmental policies and procedures to meet the needs of students, staff, and other key stakeholders, both internal and external. Act as the first … the diagnosis and resolution of specific, routine, and/or complex incidents, requests, problems, and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the ProblemManagement process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant … in proactive activities such as system upgrades, driver and software installations, and configurations during quieter periods of the business year. Undertake established monitoring activities as defined by the Event Management Process, including researching and collating information for reporting and/or escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products More ❯
by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first-line support for all DTS services, following the Directorate's Incident Management process, monitoring, and ensuring compliance with departmental policies and procedures to meet the needs of students, staff, and other key stakeholders, both internal and external. Act as the first … the diagnosis and resolution of specific, routine, and/or complex incidents, requests, problems, and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the ProblemManagement process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant … in proactive activities such as system upgrades, driver and software installations, and configurations during quieter periods of the business year. Undertake established monitoring activities as defined by the Event Management Process, including researching and collating information for reporting and/or escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products More ❯
stakeholders to identify gaps, define enhancements, and contribute to strategic product selection. Process & Workflow: Promote best practices, highlight impacts, and ensure demand prioritization aligns with business objectives. Incident/ProblemManagement: Manage and resolve incidents, issues, and risks via Jira, identifying root causes and developing creative solutions. Embedding & Adoption: Partner with users to ensure effective embedding and scalable … Assist in defining new business requirements, designing processes, and maintaining strong relationships with investment teams. Required Experience & Skills: Mandatory Aladdin SME expertise. Experience as a change leader within Asset Management or a similar organization. Strong knowledge of end-to-end investment processes and a broad range of investment products. Proven ability to define business requirements, negotiate solutions, and operate More ❯
Description Key Qualifications Working knowledge and prior hands-on experience using AWS services at the DevOps Engineer level Incident, change & problemmanagement experience. This role is heavily operational-oriented, including on-call requirements Strong background in setup & operation of enterprise observability tooling, specifically Prometheus, Grafana and Splunk, including usage of PromQL Proficient in one or more languages of … Python, Go, Bash, SQL Familiar with GitHub/GitOps/container orchestration/Kubernetes operations Working configuration and deployment management experience with CI/CD Skills AWS prometheus grafana Splunk Go SQL Job Title: SRE Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number More ❯
databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution Monitor system health, identify issues, and implement fixes. Security & Compliance Implement best practices in SAP Security (role management and access control). System Documentation Maintain up-to-date documentation for existing and new systems. Collaboration Work alongside IT teams and business stakeholders to develop technical solutions. Your … SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problemmanagement . SAP Security experience (role management & access) a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with More ❯
databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution – Monitor system health, identify issues, and implement fixes. Security & Compliance – Implement best practices in SAP Security (role management and access control). System Documentation – Maintain up-to-date documentation for existing and new systems. Collaboration – Work alongside IT teams and business stakeholders to develop technical solutions. Your … SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problemmanagement . SAP Security experience (role management & access) – a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with More ❯
databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution – Monitor system health, identify issues, and implement fixes. Security & Compliance – Implement best practices in SAP Security (role management and access control). System Documentation – Maintain up-to-date documentation for existing and new systems. Collaboration – Work alongside IT teams and business stakeholders to develop technical solutions. Your … SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problemmanagement . SAP Security experience (role management & access) – a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with More ❯
Watford, Hertfordshire, South East, United Kingdom
VIQU IT Recruitment
databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution – Monitor system health, identify issues, and implement fixes. Security & Compliance – Implement best practices in SAP Security (role management and access control). System Documentation – Maintain up-to-date documentation for existing and new systems. Collaboration – Work alongside IT teams and business stakeholders to develop technical solutions. Your … SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problemmanagement . SAP Security experience (role management & access) – a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with More ❯
CA-11 & CA-OPSMVS Coding & scripting acumen and TSO familiarity; REXX, JCL, TSO, ISPF, SDSF and CLIST Mainframe utilities such as, DFDSS, SORT, File Manager, DFSMS, DFHSM, Datacom Problemmanagement functions like IBM's Debug Tool and Fault Analyser CICS Tailoring (CEDA resource definition) and environment management tools; Omegamon for CICS If you are interested in this More ❯
Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
Provide
ISE ideally and be able yo work with app/branch connections, Vlans and switches. You will be working in a infra team and providing support to incident and problemmanagement from a networking perspective . This role will require you to be based on site in Derby for the majority of the week in the first instance More ❯
Newton Aycliffe, County Durham, England, United Kingdom
Provide
of Cisco networking environments (catalyst Switches) and have in-depth Zscaler experience (ZIA ZPA). You will be working in a infra team and providing support to incident and problemmanagement from a networking perspective. This role will require you to be based on site in Newton Aycliffe for the majority of the week in the first instance More ❯