5 of 5 Contract Remedy ITSM Jobs in the UK

services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions. Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms. Drive … initiatives. Implement and support security best practices aligned with CIS Controls v8.1 . Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience ...

applications and infrastructure environments . Strong stakeholder management skills with the ability to engage business, technology, and operational teams. Experience with ServiceNow or similar ITSM platforms. Excellent communication, governance, and escalation management skills. ITIL Foundation Certification. Preferred Skills & Experience Experience in Banking, Financial Services, or other regulated industries . … Release Management and Deployment Governance . Experience driving Continual Service Improvement (CSI) initiatives. Experience with tools such as: Jira Service Management BMC Remedy Confluence Project Management certifications such as PMP or PRINCE2 . Experience preparing executive-level service reviews and operational dashboards. Disclaimer: This vacancy is being advertised ...

background, preferably within Defence, MOD, Government, or other highly regulated environments. Key Requirements: Key Responsibilities 1. Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. 2. Lead migration from on-premises BMC Remedy to BMC Helix … monitor platform health, manage upgrades and patches. 7. Collaborate with stakeholders to align platform capabilities with ITIL v4 processes and business strategy. 8. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills & Experience Required 9. 8+ years' hands-on experience with BMC Remedy ...

leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset + Service Catalogue management. … Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure ...

audit traceability Integration familiarity: Monitoring and triage for EC-centric interfaces; coordinate with Middleware/integration teams Tools: Admin Center and where applicable, Provisioning ITSM tools (eg, ServiceNow, Jira, Remedy) Reporting using Story/Canvas/Ad Hoc for support analytics SuccessFactors modules adjacent to EC: Time ...