1 to 14 of 14 Contract Service Analyst Jobs in the UK

Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace … defence, and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in a fast-paced … environment and have a knack for troubleshooting and customer service, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a Service Desk Analyst ? Collaborating closely with more »

Venesky-Browns client, a public sector organisation in Cardiff, is currently looking to recruit a Senior Service Desk Analyst for an initial 6 month contract with potential to extend on a rate of £131/day Inside IR35. This role will be a hybrid of working at home … and in the office. Responsibilities: - Work with Service Desk Manager to ensure the goals and objectives for each service corresponding to their respective SLAs, OLAs and Service schedules are met. - To ensure that appropriate information is produced about each service for analysis. - To work with the … Service Desk Team Leader to review incidents and problems and develop service improvement plans where necessary. - Responsible for the administration of the Configuration Management Database. - Ensure that all configurations of all assets associated with each service are registered and managed. - Provide documentation for service reviews with more »

Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on … detailed and accurate records of customer interactions and resolutions. Qualifications: Strong technical support and troubleshooting skills. Excellent analytical skills. Proven customer support and customer service abilities. Good communication and interpersonal skills. Ability to work well in a team environment. Previous experience in a similar role is preferred. Relevant certifications … or qualifications in IT support or customer service are beneficial. Please attach your CV for immediate consideration. more »

IT Service Desk Analyst £200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/… 24. The Service Desk Analyst will be required to cover the following- Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams Be the primary … point of contact to accept Self Service requests/tickets, ensuring all the required data is captured, tickets are set to the correct priority level, assigned to the correct internal team for management or apply simple fixes Where demand is reduced, undertake ticket admin tasks such as call chase more »

Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … working with customers to provide timely solutions to their technical issues. With this in mind, we are looking for people that have exceptional customer service skills with a desire to help people and to provide a solution to their problem. You will ideally be a fast learner with an more »

Venesky-Browns client, a public sector organisation in Cardiff, is currently looking to recruit a Service Desk Analyst for an initial 6 month contract with potential to extend on a rate of £110/day. This role will be remote but the successful candidate may be required to … customers and users and to be seen as their customer champion who will ensure that all reported difficulties are effectively addressed by the relevant service support team until closure. - Maintain an array of information flows and databases designed to support the service management function. Carry out, as required … and ad hoc reporting requirements. - To maintain regular communications with the customer base over issues such as scheduled and unscheduled down time, changes to service delivery and the status of reported incidents. - To resolve incidents/faults and user support issues to the satisfaction of the end user. To more »

Job Title: Junior 1st Line Service Desk Analyst Location: Warrington (Onsite) Salary: £150 per day Contract: 3-Month Rolling Contract About the Role: We are seeking a dedicated and enthusiastic Junior 1st Line Service Desk Analyst to join a dynamic IT team based in Warrington. This … extension based on performance and business needs. Key Responsibilities: Provide first-line technical support to end-users, troubleshooting hardware and software issues. Respond to service desk tickets, calls, and emails promptly and professionally. Document and track incidents, requests, and resolutions using our ticketing system. Assist with setting up and … peripherals. Perform basic network troubleshooting and support. Escalate unresolved issues to the appropriate second-line or specialist teams. Maintain a high level of customer service and ensure satisfaction. Participate in team meetings and contribute to continuous improvement initiatives. Requirements: Basic understanding of computer hardware, software, and networking concepts. Excellent more »

Service Transition Analyst/Manager/Consultant/ITIL Certified/DC/Datacentre/Datacanter/Cloud/Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Transition Analyst/Manager … Remote/Warwickshire (Approx 1 day per week in Warwickshire) Duration - 6 months Day Rate - £(Apply online only) per day Inside IR35 Experience: Strong Service Transition ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing more »

Senior Service Desk Analyst On-site to begin with (Cardiff) - Then into a more Hybrid role £130 P/D Inside IR35 6 months, scope to extend The role: Providing second line specialist support and technical advice to users, IT Managers and 3rd Party Suppliers Providing advice to … 1st Line Service Desk Analysts, when needed, on how to progress an incident Responsible for carrying out investigations, taking an analytical approach to fault finding Carrying out prescribed activities and Service Requests that have been requested by users About you: Commitment to continuing professional development for self and … demonstrable equivalent experience Good general knowledge of common hardware and software applications including but not restricted to: Common email systems and protocols Domain Name Service Active Directory System Authentication principles Understanding of inter-relationships between aspects of IT infrastructure and service support requirements ITIL strategy Work will be more »

Our Client are looking for a Service Desk Analyst to work on full time onsite on a busy 24x7 Service Desk. It will be 12 hour shifts, including nights, working on a rota system. Due to the nature of the shift pattern this will suit candidates within … a 30-40 minute commutable distance from the Client site. Relevant expertise includes: - Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience of delivering customer facing support in other industries. - Able to demonstrate an ability to meet challenges … analytical skills - Ability to learn new bespoke systems and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow/Hornbill/Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls more »

Job summary The Service Improvement & Information Analyst is part of a dedicated programme supporting the delivery of the Trust's improvement programme for Specialised Cancer Services (SCS). Reporting to the Deputy Operations Director, the postholder will provide senior information analyst expertise to support operational delivery and … the South Yorkshire, Bassetlaw and NorthDerbyshire Cancer Alliance region. Main duties of the job Specifically, the postholder will: Deliver a high-quality information analysis service to the Weston Park Cancer Centre to support optimising current and future service delivery, performance management, business planning processes, as well as other … about transformational change and improve services for our patients and staff. This role will work alongside established clinical and operational colleagues to drive forward service improvement initiatives. Be the information analyst lead for Specialised Cancer Services, working with complex and varied data to produce intelligence-led reports to more »

Service Desk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT Service … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are managed … in the out of hours on call rota (additional remuneration provided) Essential * 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment, including: Application Support including (but not limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video more »

FIXED TERM FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE. Aneurin Bevan University Health Board (ABUHB) has a large and complex ICT service that underpins the delivery of digital health care. ICT supports around 14,000 users and over 200 services across more than 120 sites. The … part of the ICT Network Team and Technical Services Team. You will provide support to maintain the security, integrity and availability of ABUHB telecommunications service which provide core clinical services. The post holder will provide support for the ICT Network Systems Team Leader in relation to tasks such as … clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities The post holder will play a large part in maintaining the professional image of the Health more »

Job Title: Senior Analyst - Children Services Transformation Location: Carlisle Role Overview: As a Senior Analyst supporting Children Services Transformation, you will play a pivotal role in shaping the future of our organisation's services for children and families. To provide high quality information and intelligence, and carry out … high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's business and to shape Council policy and strategy, the commissioning of services, the design and re-design of … services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery and more »