1 to 25 of 53 Contract Service Delivery Jobs in the UK

Service Delivery Manager – 3 Months – London – Immediate Start We are looking for an experienced Service Delivery Manager (SDM) to support a critical ITSM transformation programme, migrating from ServiceNow to Freshservice. The successful Service Delivery Manager position is suited to someone who can quickly embed … into an organisation, take ownership of service delivery, and drive a smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery ...

Enterprise Service Manager/Business Analyst - Service Now - HR - 100k You must have experience of implementing ServiceNow to be considered. Please only apply if you have experience of implementing ServiceNow The Client Based in London my client are a prestigious professional services organisation boasting a workplace with cutting … times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow ...

Service & Project Coordinator Location: Milton Keynes - Hybrid Rate: £200-250 per day Duration: 3-6 months - temp to perm option Start date: ASAP Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish … central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed … minimising business-as-usual services. You will act as the link bridge between change and stable operations. The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders ...

DUTIES AND RESPONSIBILITIES Supporting the People Services Departmental Management Team in contributing to the delivery of the People Services delivery plan, People Strategy and Target Operating Model through leading and driving team resources through coaching and mentoring, ensuring underperformance/capability issues are addressed to ensure a significant … contribution to the delivery of a best-in-class people service. To ensure that service delivery complies with current regulations, accepted professional standards, the organisation's policies and procedures and appropriate legislation within the area of expertise. To support the Head of Service and Assistant Director ...

Product Service Lead | 6 -Month Fixed-Term Contract Wembley Stadium | Hybrid Working (2 days per week onsite) The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping how IT services are designed, introduced, transitioned, supported … enjoys building structure, improving processes, and driving operational excellence within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional who can bring clarity, governance, and best practice while building strong ...

mobilisation of over 150 staff across the UK. This is a hands on role focused on ensuring a smooth onboarding experience, strong IT service delivery, and effective coordination across Digital and Technology teams, suppliers, and business stakeholders. You will act as the key point of contact for onboarding … users have appropriate system access, devices, and support Act as the on site IT point of contact for troubleshooting and user support Liaise with service desk and wider D&T teams to resolve issues quickly Track and manage tickets, service requests, and operational performance Work closely with ...

across a busy manufacturing and operational environment. This is a hands-on leadership role suited to someone who can manage IT support operations, drive service improvements, work closely with stakeholders across the business, and provide stability within a fast-paced environment. The role will suit somebody coming from … infrastructure/IT operations background who has moved into IT management and is comfortable balancing both strategic oversight and hands-on operational delivery when required. Key Responsibilities Oversee the day-to-day IT operations across the site. Manage and support onsite IT engineers and third-party suppliers. Ensure stability ...

title: Off Site Operations Delivery Lead Job Type: Contract Start date: Immediate Duration: Up to Dec 2026 (Extension possible beyond this) Pay rate: Up to £275 per day PAYE, Umbrella options available Location: Hinkley Point Hours of work: 40 hours per week, 5 days The Off-Site Delivery Lead reports directly to the Construction Support Services Passenger Transport Service Manager for the delivery and maintenance of HPC's Associated Development Sites and Parking Allocation and enforcement, encompassing Park and Rides, Passenger Transport Operations, Parking and Fly-Parking administration and control. They will Deputise ...

Service Transition Analyst (Contract) Location: South West (Hybrid Aztec West/Bridgwater) Day Rate: £525 per day Inside ir35 Contract Type: Contract Duration: 6 Months Overview We are seeking an experienced Service Transition Analyst to lead and support the design, transition, and continuous improvement of IT services within … changed services are delivered into operations effectively, meeting business needs, compliance requirements, and cost expectations. You will act as a key interface between project delivery teams and IT operations, ensuring that all service introduction activities are completed to a high standard and aligned with best practice. Key Responsibilities ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

Connectivity Delivery Manager/Telecoms Project Manager – 3 Month Contract We’re currently looking for an experienced Connectivity Delivery Manager/Telecoms Project Manager to join a fast-paced and growing team focused on delivering next-generation connectivity solutions. This is an exciting opportunity for someone with strong … telecoms and network connectivity experience who enjoys working across supplier management, customer delivery, provisioning, and solution design. Contract Details 3 Month Initial Contract Outside IR35/Flexible depending on experience Hybrid/Remote considered Immediate Start Preferred The Role You’ll play a key role in helping shape ...

sector to recruit a NOC Engineer . This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining … improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams to identify, understand and validate through prototyping, opportunities … amended service processes and technologies, including working across multiple product teams concurrently to deliver services end to end from discovery to live. Contributing to service design and the creation of standards, guidance, and style patterns, contributing to developing the service design community, embedding service design standards ...

Service Design Lead – Strategy, Design, Stakeholder, Users, Collaboration My leading client based in London is looking for an experienced Service Design Lead for an initial 3 month contract with the view to extend Please note this role is hybrid and will require 50% attendance in the London office … policy and regulatory function within the organisation Drive innovation Work with senior stakeholders across the organisation and wider society Make a visible impact As Service Design Lead you will shape, steer and deliver the service design approach, working across policy teams, project stakeholders and multidisciplinary specialists. You will ...

working with an established and highly regarded charity operating in the healthcare sector to recruit an experienced IT and Security Lead to support the delivery of its IT, digital and cybersecurity priorities. The organisation works closely with a major healthcare institution and is currently reviewing the long-term structure … Security Lead will be the key point of contact for IT, digital and cybersecurity matters across the charity. The role will support the delivery of the organisation’s IT and digital strategy, strengthen cyber resilience, and help ensure that systems, suppliers and support arrangements are fit for purpose. ...

Construction Site & Associated Development (AD) Sites - Bridgwater, Somerset Status: CONTRACT INSIDE IR35 Duration: Approved until 31dec26 (renewable) Reports to: Construction Support Services Passenger Transport Service Manager Morson Edge are working with a major player in the Energy sector who have a current contract requirement for an Off-Site Delivery Lead (Passenger Transport) to join their established Project/Site Operations Team in Bridgwater, Somerset. Overview The Off-Site Delivery Lead (Passenger Transport) is involved with the delivery and maintenance of Project Associated Development Sites, Parking Allocation and enforcement - encompassing Park and Rides, Passenger Transport Operations, Parking ...

resources and workloads in a high-pressure, highly regulated environment. If you're comfortable rolling your sleeves up, influencing senior stakeholders and driving delivery, this one's for you. What You'll Be Doing Owning and driving end-to-end project delivery within a cyber security organisation Creating … managing and delivering project plans , milestones and outcomes Reporting progress, risks and dependencies to senior stakeholders Supporting service delivery against KPIs, SLAs and operational targets Driving ITIL best practice , including Service Operations, CSI and Problem Management Ensuring data quality through asset and configuration management Leading service ...

Shift Service Engineer (SC Cleared) 12 Months - 12-hour day/night shifts on a rotating 4-5 day pattern 4-5 Days per week on site in Newport, Wales £55 per hour (Inside IR35) ***Please note - Due to the nature of this role and the client environment … Clearance and be a Sole British citizen*** This role sits within a 24/7 operational support function, focused on high-quality technical service delivery, infrastructure support, and continuous improvement. You'll work closely with internal teams and external stakeholders to maintain service performance and availability. Role ...

will be responsible for the prioritisation and effective allocation of resources across the portfolio to, ensuring effective governance, and supporting high-quality program delivery across a diverse and complex change portfolio. You understand PMO governance and are experienced in delivering projects within complex technical environments. You excel at operating … quickly and balancing strategic planning with active delivery oversight. You bring a pragmatic, solutions focused mindset and are not afraid to challenge constructively to improve outcomes. You will have two PMO resources and a team of delivery managers to implement the programme. In this role you will ...

Senior Business Analyst Contract Duration: 3 Months Location: London JOB PURPOSE: To lead on the development of a Business Analysis framework and Business Analysis delivery for the Council's Transformation programme, with a specific focus on enabling the end-to-end design, build, test and implementation of digital solutions … ensure consistent, high-quality BA practice. Embed a culture of continuous improvement, innovation and constructive challenge to existing processes. End-to-End Business Analysis Delivery Lead the elicitation, documentation and validation of business and system requirements, ensuring full traceability across the delivery lifecycle. Facilitate process mapping ...

significant impact in the public sector? Our client, a forward-thinking organisation, is seeking two dynamic Lead Cloud Engineers to spearhead the design, delivery, and optimisation of their cloud infrastructure. If you are passionate about leveraging cloud technology to enhance public services, we want to hear from you! Your … Role: As a Lead Cloud Engineer, you will be at the forefront of cloud service design and delivery, ensuring secure and high-performing applications. Your key responsibilities will include: Design & Delivery: Lead the design of robust cloud infrastructures across multi-cloud platforms (AWS and Google). Innovation ...

Role We are seeking a Security Assurance Analyst to support a strategic sourcing programme within our Information Security function. This is a short-term, delivery-focused contract role centred on evaluating Security Operations Centre (SOC) service performance, conducting structured comparisons across service pillars, and producing clear, evidence … expected to operate independently, delivering high-quality analysis and documentation to tight timescales. Key Responsibilities Review and critically evaluate SOC performance reporting across core service pillars, assessing quality, completeness, and relevance Define what meaningful performance measurement looks like across: Managed Detection and Response (MDR) Vulnerability Management Cyber Threat Intelligence ...

site as and when required. Some travel to Barrow involved too. Typical duties include (but are not limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running of DSR, WSR, MSR & Operations Review Working with Performance Management to communicate Operations performance Assurance of delivery through tools including Audit, SIPs, Self Certification Create and manage a Project ...