1 to 25 of 126 Contract Service Delivery Jobs in the UK

Service Delivery Manager - X3 Initial 3-month contract Reading SC required up to 107ph, UMB, inside IR35 What you will do as a Service Delivery Manager: Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth … handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute … to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What You'll Bring: Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with More ❯

Service Delivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - 80 to 100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business … services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews … gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in More ❯

Service Delivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business … services, ensuring they meet performance, compliance, and customer expectations. · Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. · Monitor service performance, identifying risks, issues, and opportunities for improvement. · Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. · Facilitate service reviews … gathering feedback and contributing to service improvement plans. · Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. · Contribute to service planning, supporting roadmap development and capability growth. · Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in More ❯

A market leading Defence & Security client of ours is currently in the market for an experienced Service Delivery Manager to work on a secure project. In the role you will be responsible for supporting the delivery of business services, ensuring they meet performance, compliance, and customer expectations. What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution … across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. Core experience you must have More ❯

A market leading Defence & Security client of ours is currently in the market for an experienced Service Delivery Manager to work on a secure project. In the role you will be responsible for supporting the delivery of business services, ensuring they meet performance, compliance, and customer expectations. What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution … across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. Core experience you must have More ❯

a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions. Main duties of the job Management of the managed service provider regarding Service Reviews. Delivery and the management and resolution of incidents and problem records. Leading on the Release Management of products and Services from the managed … service provider. Leading and challenging service delivery with Microsoft and Accenture. Accountability for the delivery of Continuous service improvement plans to drive improvements to internal and Live service provision. Present and chair weekly, monthly programme board meetings - presenting reports to a range of stakeholders and to deputise for the Service Lead. About us … Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent. Job description Job responsibilities You can More ❯

IT Service Delivery Technician Location : Axminster , Devon (Hybrid & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering … a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position within IST Support, supporting multiple sites and users. If remote support isn't suitable only then travel will be required. You … ll be part of a collaborative IT team delivering first-class technical support across hardware, software, and infrastructure, ensuring smooth daily operations and exceptional service standards. The Role: Provide user and desktop support on-site, remotely, and by phone, ensuring swift resolution of IT incidents. Manage, track, and close tickets in the company's IT service system, escalating More ❯

manufacturing group, is currently implementing IFS cloud as part of a multi-year ERP upgrade programme. As part of this endeavour, my client is looking to bring on a Service Management/Field Service Functional Consultant, working outside IR35, for a 9 month piece of work. The postholder of this role will be responsible for designing, configuring, and … supporting IFS modules that enable efficient service operations and field service management. This role will focus on optimizing service delivery processes, ensuring seamless integration between customer service, field operations, and back-office functions. The incoming consultant will collaborate with business stakeholders to translate operational requirements into system solutions within IFS Applications or IFS Cloud. Key … Responsibilities: Solution Design & Configuration: Analyze business processes and design IFS Service Management solutions covering Field Service, Service Contracts, Warranties, and Mobile Service functionality. Field Service Planning & Execution: Configure and optimize work order management, technician scheduling, dispatching, and field execution processes. Service Contracts & Warranties:Implement service agreement structures, warranty handling, pricing models, and service More ❯

Role/Job Title : Senior Service Lead Work Location: London/Leiston (2 days) Other Working Conditions (Travel/On-call/Shifts) This is a hybrid role, and the candidate will need to travel to Leiston and London offices. Candidate should be SC cleared with Active SC validity of 3 months for transfer to complete. Prior onboarding checks … will be released. Candidate will need to travel to Gloucester or Warrington for in-person ID checks before the contract start date. The Role Join us as a Senior Service Lead and take ownership of ensuring our services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams, partners, and agile squads to … embed service management best practices and drive continuous improvement across enterprise-wide platforms. If you're ready to lead with impact and shape the future of service delivery - this is your opportunity to make a difference. Your Responsibilities As a Senior Service Lead, you will champion your respective Business Unit's objectives, understand the key business More ❯

Role: Delivery Lead (Soft Services) Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: Circa £240 p/d PAYE + 36 days annual leave//Circa £325 p/d Umbrella Job Purpose/Overview As a Delivery Lead , you will be responsible for the day-to-day delivery of Soft FM … Services at the HPC construction site and its Associated Developments. This includes planning and oversight of all aspects of the Soft FM Service which supports the project: Housekeeping, FM Helpdesk, Fleet Management, Locker Management, Welfare & Office planning and other services as requested to support HPC and its contractors. The services will be provided at HPC as well as other … office and ancillary buildings on various other associated developments. This role reports to the Senior FM Delivery Lead. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also be called upon to help prepare detailed specifications, in support of the procurement process. Detailed and More ❯

FM Delivery Lead (Soft Services) 1364MARG Hinkley Point C PAYE £230.02 or Umbrella £324.90 Job Purpose/Overview The role holder will be responsible for the day-to-day delivery of Soft FM Services at the HPC construction site and its Associated Developments. This includes planning and oversight of all aspects of the Soft FM Service which … its contractors. The services will be provided at HPC as well as other office and ancillary buildings on various other associated developments. This role reports to the Senior FM Delivery Lead. The role holder will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also be called upon to … and specific reports will be required from time to time to demonstrate compliance and ongoing improvements. As the project moves forward adapting to this is pivotal. Principal Accountabilities The Delivery Lead will • Manage day to day the provision of a critical site support service to the construction workforce. • Manage and be directly responsible for the Soft FM Services More ❯

Role: Accommodation Delivery Lead Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: Circa £240 p/d PAYE + 36 days annual leave//Circa £325 p/d Umbrella Job Purpose/Overview As an Accommodation Delivery Lead , you will be responsible for the delivery and implementation of the campus services … contract and accommodation information service for the local area. Responsible for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the HPC construction project. The Accommodation Delivery Lead will provide technical input and advice for their scope of work … and may be involved in all stages of the strategy, procurement, planning, implementation, contract management and operation of their key service and contract area. The Accommodation Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin strategy and delivery within their work area, and may also be called upon to help prepare More ❯

Location: Site based, Bridgwater, Somerset Status: Contract - INSIDE IR35 Contract Duration: 31dec26 Reports to: Site Operations Facilities Management Service and Area Manager Morson Talent are working on behalf of a major player within the Energy Sector who have a current (contract) requirement for a motivated Site Operations - Accommodation Delivery Lead to join their established site-based team in … in the FM/hospitality sector, with an ambition to deliver and strive towards excellence, this uniquely interesting opportunity could be for you! The Opportunity The Site Operations Accommodation Delivery Lead will be responsible for the delivery and implementation of the HPC campus services, contract and accommodation information service for the local area. They will have responsibility … for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the construction project. The Accommodation Delivery Lead will provide technical input and advice for their scope of work - and may be involved in all stages of the strategy, procurement, planning More ❯

Accommodation Delivery Lead 1365MARG Hinkley Point C PAY £230.02 or Umbrella £324.9 Principal Accountabilities The Delivery Lead will • Manage day to day the provision of a critical site support campus service to guests staying as part of the construction workforce of circa 11,000 requiring overnight accommodation • Manage and be directly responsible for a specific service contract valued at circa £70m [full project lifecycle] • Be accountable for ensuring all statutory, regulatory and site controls are complied with • Form effective relationships with their service contract partner and champion clarity, respect, positivity, humility and integrity • Ensure the contract partners team are fully competent to perform their assigned roles – and that any shortfalls are reported to the … Service Manager without delay • Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule • Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a ‘one team approach' • Define the work scope to be delivered within the campus contract or More ❯

Our client, a leader in the technology sector, is currently seeking a skilled and experienced Delivery Lead for a contract role. This position is designed for a professional with a keen eye for service quality and operational efficiency, capable of managing end-to-end delivery or specific components of a contract. Key Responsibilities: Lead end-to-end … delivery or a defined component of a contract to meet operational, contractual, and financial commitments Ensure service quality and efficiency while managing delivery outcomes Identify opportunities for follow-on work through up-selling or cross-selling Foster a collaborative environment that encourages team innovation and problem-solving Develop and implement strategies to enhance service delivery … ensure alignment with goals Engage with stakeholders to gather feedback and drive continuous improvement Lead training and development initiatives to enhance team capabilities Job Requirements: Expert proficiency in Account Delivery Management Understanding of Business Operation Management, Estimation and Planning, and Work Management Experience in fostering collaborative and innovative team environments Strong decision-making skills and ability to provide solutions More ❯

Service Delivery Manager - HR (Successfactors) Circa £600 per day Inside IR35 Hybrid - 2-3 days per week in Rubery, Birmingham office/London office depending on location 3 month contract with an immediate start Our client, a Global FTSE 250 organisation, is undergoing a major transformation under a new CIO. This contract role sits within the Infrastructure and … Service Operations team and will be responsible for overseeing the delivery and performance of a suite of HR and People applications provided by an outsourced vendor. You'll act as the primary liaison between business stakeholders, vendors, and internal tech teams, ensuring services align with business needs and deliver value. Key Responsibilities: Manage service delivery for … HR and People systems (e.g., payroll, recruitment, talent, learning, compensation & benefits). Act as the point of contact for global stakeholders and third-party vendors. Ensure adherence to ITIL service management principles. Drive performance and continuous improvement across outsourced services. Essential Experience: Proven track record managing HR and People systems at an enterprise level. Experience working in global environments More ❯

Location: North Somerset - Construction Site Based Status: Contract - INSIDE IR35 Duration: 31dec26 Reports to: Senior FM Delivery Lead Morson Talent are working on behalf of a major player within the Energy Sector who have a current (contract) requirement for a motivated FM Delivery Lead for Soft Services to join their established site-based team in Somerset . If … with an ambition to deliver and strive towards excellence, this contract opportunity could be for you! The Opportunity The role holder will be responsible for the day-to-day delivery of Soft FM Services at the Project/construction site and its Associated Developments. This includes planning and oversight of all aspects of the Soft FM Service which … amending policies and procedures that underpin strategy within their work area, and may also be called upon to help prepare detailed specifications, in support of the procurement process. The Delivery Lead will: Manage day to day the provision of a critical site support service to the construction workforce. Manage and be directly responsible for the Soft FM Services More ❯

closely with the National Head of H&I, the H&I Operations and Strategy Manager, and Heads of Laboratories across the country to drive improvement, innovation, and excellence in service delivery for both patients and donors. You'll play a leading role in developing and implementing major change programmes, coordinating key performance and service improvement projects, and … for work with the National Head of H&I, the H&I Operations and Strategy Manager and the 6 Heads of Laboratories (HoLs) to continually develop and improve the delivery of service for patients and donors. Your responsibilities will include: 1. Support and contributing to the development of improved performance and service delivery for the H … I Function and provide input to the development of H&I strategy. 2. Leading and co-ordinating a range of projects addressing performance and service issues across H&I. 3. Managing the project involves implementing major change programmes within H&I. 4. Leading and producing requirements analysis and other related activities for developing H&I IT systems including Hematos More ❯

Clearance: Developed Vetting (DV) required ?? Duration: 6 Months Rate = £500-£550 per day, Inside IR35. About the Role We are seeking a motivated and capable PMO to join the Service Support Office (SSO) within a major Defence programme. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach … supporting and monitoring in-service IT and digital projects across the Defence landscape. This is an excellent opportunity for a professional with 3-5 years of experience in IT service management projects and exposure to large-scale Defence delivery programmes . You will play a key role in ensuring effective project governance, performance monitoring, and service delivery alignment across multiple workstreams. Key Responsibilities Support the Service Support Office (SSO) in maintaining governance, reporting, and assurance processes across a portfolio of IT service management and in-service support projects. Assist project and service managers with planning, risk management, dependencies tracking, and stakeholder reporting. Produce and maintain PMO documentation such as dashboards More ❯

Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment … evidence of ITIL maturity baseline assessment and problem management process experience (either through standardised templates used, or examples of anonomised previous work) Strong understanding of the processes, flows and service delivery elements across JML (joiners, movers and leavers) from an ID, change, access controls perspective Confident, clear communicator Objectives: Establish a foundational understanding of service delivery principles and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 *Please only apply for consideration if you have full More ❯

IT Service Delivery Technician Location : Axminster , Devon (Hybrid & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering … a high-quality service to users, inc click apply for full job details More ❯

s, patching etc) and other digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between both Trust sites resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLA's. As this is a customer facing role it is essential for the successful … candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware to resolve incidents for end users both over the phone and in person. It is expected that candidates will have excellent working knowledge of … desktop applications and end user device hardware, along with infrastructure knowledge such as Active Directory, Cisco networking (switches, Wi-Fi), Cisco Voice etc. Working as part of an integrated service delivery team, you will provide a friendly and professional IT service to everyone you deal with, taking ownership of your own work and engaging fully in departmental More ❯

beyond IT restrictions. Main duties of the job Have excellent knowledge of Microsoft 365, re-seller stakeholder/relationship skills and be able to communicate benefits of the licenced service to end organisations Be responsible for the negotiation and implementation of complex licenced IT solutions and services, ensuring alignment to NHS.net Connect needs and health and social care strategies … management of the licencing requirements of senior stakeholders, e.g., NHS England, the Department of Health, NHS clinical stakeholder groups/suppliers including true up/down Lead and motivate service delivery teams, both directly managed and offshore matrix managed teams in a dynamic multi-layered environment, ensuring all team members have the tools and training required to perform … on transition management, ensuring that business as usual is maintained and changes are effectively integrated into health and social care organisations Develop, adjust and maintain a clear/robust service delivery strategy to facilitate local business change and obtain assurance for the sponsoring group that the delivery of new licence capability is compatible with the realisation of More ❯

IT Service Delivery (Plant Infrastructure) - Placement Year A GOOD INTERNSHIP IS NEVER HANDS OFF. SHARE YOUR PASSION. We believe in creating an environment where our interns really can learn by doing during their time with us and where they are given their own areas of responsibilities from the start. That s why our experts treat you as part … Swindon produces body pressings and sub-assemblies for MINI, and all this comes together at Plant Oxford with body shell production, paint and final assembly. MINI Plant Oxford - IT Service Delivery (Plant Infrastructure) 13-Month Placement (July 2026) Our IT Infrastructure department are responsible for the onsite infrastructure, covering the network, servers, telephone and all end devices (PCs More ❯

IT Service Delivery (Plant Infrastructure) - Placement Year A GOOD INTERNSHIP IS NEVER HANDS OFF. SHARE YOUR PASSION. We believe in creating an environment where our interns really can learn by doing during their time with us and where they are given their own areas of responsibilities from the start. That’s why our experts treat you as part … Swindon produces body pressings and sub-assemblies for MINI, and all this comes together at Plant Oxford with body shell production, paint and final assembly. MINI Plant Oxford - IT Service Delivery (Plant Infrastructure) 13-Month Placement (July 2026) Our IT Infrastructure department are responsible for the onsite infrastructure, covering the network, servers, telephone and all end devices (PCs More ❯