1 to 25 of 68 Contract Service Delivery Jobs in the UK

Lead IT Service Delivery Manager Location: Worthing, East Sussex (Hybrid working arrangements) Contract: Initial 6-month contract Day Rate: £600-£800 per day (Inside IR35) About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client … oversee the delivery, performance, and continual improvement of IT services across a complex, regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. This role will play ...

Service Delivery Director - Berkshire - DV Cleared - 6-month contract with possible extension - £1,000 to £1,200 per day FryerMiles are delighted to be tasked with finding a DV Cleared Service Delivery Director to join a high-profile Defence & National Security programme based in Berkshire. … successful candidate will take on an initial 6-month contract, responsible for a team of Service Directors overseeing the delivery of multiple customer contracts while also looking at growth opportunities. Key Accountabilities include: Oversee the delivery of multiple services to the customer Own financials for all service ...

Service Delivery Manager (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. … call rota for Major Incident Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager/Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level ...

Network IT is currently recruiting for a Senior Service Designer (ITSM) to join our client on a 6 month initial contract. Our client is looking for an experienced ITSM professional, who can support a Lead Service Designer, Service Architects and Service Delivery teams, to design … standards, templates and processes to maintain consistency across various services. You will be working on service blueprints, contributing to service models, SLA’s, OLA’s and ensuring service designs align with ITIL practices. You’ll be creating user centred Service Design Packages, that take business ...

/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands … technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions ...

Service Architect Must have an Active DV Clearance An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central role in ensuring … transitioned services enter live operation in a stable, cost effective, and governance aligned manner. About the Role - Service Architect As a Service Architect , you will design detailed end to end service models for low, medium, and high complexity deliveries. You will assess current operating and governance models ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Need to have experience around Implementation of TOMs, working with third party suppliers etc. Management of Large Teams. Must have outstanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core ...

umbrella Duration: Ongoing Contract – Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance … ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change ...

1652GRE Off Site Operations Delivery Lead Hinkley Point C Construction Site & Associated Development Sites PAYE £226.21 or Umbrella £319.70 Principal Accountabilities The Delivery Lead will: Manage day to day the provision of a critical site support service to a construction workforce of circa 16,000 Be accountable … ensuring all statutory, regulatory and site and Associated Development site operational and health and safety controls are complied with Form effective relationships with their service contract partners and champions; and remain mindful of the Core Project Values Ensure the contract partners teams are fully competent to perform their assigned ...

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management … service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across functions. • Experience ...

Salary: £47,000 - £50,000 per year Location :Bristol, UK Contract : Full time, Fixed Term Contract Ecosurety is seeking a highly capable Service Manager to take full end-to-end ownership of the operational delivery of our data collection service. This role is accountable for ensuring that … Collect service is delivered efficiently, consistently, and in line with both client expectations and internal performance standards. The successful candidate will lead the operational strategy, team delivery, and continuous improvement of the serviceensuring scalable processes, strong data integrity, excellent client experience, and alignment with commercial and contractual requirements. ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

Navy operations. The post holder will help ensure that ICT services remain safe, compliant, and reliable while gaining experience in MOD digital standards, ICT service delivery processes, and infrastructure projects. Key Responsibilities ICT Service Support - Support senior technical staff with the maintenance and administration of ICT systems … including telephony, Wi-Fi, cabinets, and fixed infrastructure. - Assist with routine updates, minor changes, and service adjustments as directed. - Help maintain documentation, asset records, and configuration information. - Monitor service requests and escalate issues appropriately. Wi - Fi (DBI)/Shoreside Internet Support - Provide day-to-day support ...

Role: Service Manager Day Rate: Market rate Location : Exeter/Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement) Clearance : Required The role is focused on leading service delivery across a complex ICT environment, with ownership of service … stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery ...

Service Management Lead +8 months + +Hybrid in Corsham +SC cleared role +Inside IR35 + 575 - 625 a day Skills: +SC clearance +ITSM +MOD We are seeking an experienced Service Management Lead (ITSM) to support a high-profile Ministry of Defence programme, delivering a new style … service model within a secure and complex environment. This is a key leadership role responsible for driving end-to-end IT service management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM processes ...

Technical Administration Officer to provide technical clerical, administrative, and IT support for the housing asset management service. This role is essential for facilitating effective service delivery to residents and corporate clients. **Responsibilities** - Perform a variety of general office administrative support tasks, including maintaining and managing diaries, preparing agendas … accurate and up-to-date. - Recent experience in accurately inputting, interrogating, updating, and monitoring data for administrative and IT systems. - Ability to handle technical service inquiries from the public, contractors, consultants, other departments, external bodies, and stakeholders, ensuring the right information is forwarded to the relevant officer when necessary. ...

Hammersmith, 4 days Central London) Role Overview We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create … Solving & Complexity Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams Identify opportunities to improve workplace processes, systems, and service delivery Support continuous improvement initiatives to enhance efficiency, safety, and employee experience Skills & Experience Required Previous experience in workplace experience, facilities management ...

this initiative, we are looking for an experienced ServiceNow HR Workflow Engineer to help design and implement HR-centric workflows within ServiceNow HR Service Delivery (HRSD). This role will sit at the intersection of HR operations, ServiceNow engineering, and enterprise integration, ensuring HR requests and processes … auditable, and aligned with enterprise standards Collaborate with integration teams delivering APIs and workflow automation Key Skills & Experience Strong ServiceNow development experience, particularly HR Service Delivery (HRSD) Proven experience designing workflows, request items, catalog items, and approval models Experience preparing structured payloads and integration triggers for external platforms ...

Title: Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed … gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM ...

major IT transition programme. The role will manage the transfer of IT systems and services from a long-term outsourced provider to a hybrid delivery model, ensuring continuity, security, and value for money. You will work closely with internal teams, incumbent and new suppliers, and business stakeholders to deliver … smooth, secure, and efficient transition. Key Responsibilities Lead technical planning and delivery of IT service transitions, including system migrations, data transfers, and supplier onboarding. Develop and maintain detailed transition plans, tracking milestones, dependencies, risks, and mitigation actions. Ensure all transitions meet service level agreements, security standards ...

major IT transition programme. The role will manage the transfer of IT systems and services from a long-term outsourced provider to a hybrid delivery model, ensuring continuity, security, and value for money. You will work closely with internal teams, incumbent and new suppliers, and business stakeholders to deliver … smooth, secure, and efficient transition. Key Responsibilities Lead technical planning and delivery of IT service transitions, including system migrations, data transfers, and supplier onboarding. Develop and maintain detailed transition plans, tracking milestones, dependencies, risks, and mitigation actions. Ensure all transitions meet service level agreements, security standards ...

Fusion Cloud platform within a complex public sector environment. This is a senior, hands-on leadership role focused on ensuring platform stability, performance optimisation, service excellence, and continuous improvement across critical Back Office systems. We need a senior Oracle professional with a strong track record in platform governance, service delivery, and stakeholder engagement Essential Skills & Experience Proven experience managing Oracle Fusion Cloud (ERP/HCM/Financials) environments Strong background in Oracle system administration, governance, and configuration management Experience working within ITIL frameworks and service-led environments Demonstrated capability managing major incidents, SLAs, KPIs, and service ...

Title: Senior Principal Consultant – Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates … gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance ...