1 to 25 of 109 Contract Service Delivery Jobs in the UK

Telecoms Provisioning Order Analyst Order Management | Service Delivery UK wide - work from home - full remote working @mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month … rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery ...

Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful … candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident ...

Robert Half Technology are assisting a leading provider of aviation and emergency response services to recruit an IT Services Delivery Coordinator on a 6-month contract. UK Remote. ASAP Start. Role * The IT Services Delivery Coordinator will coordinate the delivery of IT projects, system enhancements, and service … assessments, scheduling, implementation tracking, and stakeholder communications.* Provide technical support for business-critical IT systems, assisting with deployments, troubleshooting, and issue resolution to maintain service continuity.* Assist in the creation of project documentation, including business requirements, Statements of Work (SoWs), project plans, and service transition documentation.* Monitor ...

looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change. You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects … operations across Service Desk, Infrastructure, Security and Development teams. Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote) Pay: £22.41 per hour PAYE/£29.40 per hour Umbrella Contract: 12 months+ | Immediate Start Key Responsibilities: Manage ICT service delivery and service performance. Lead ...

Service Delivery Manager | Contract | Leiston | 100% Onsite | SC Cleared I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract , offering a strong day rate . … delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and continual service improvement. This is a customer-facing role where you'll lead governance meetings, manage suppliers, drive ITIL best practices, and oversee service transitions into BAU. Key experience: Proven Service Delivery ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design … including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/ ...

SIAM Lead 6-12 Month Contract | Hybrid UK | Competitive Day Rate We're seeking an experienced SIAM Lead to drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity … continual service improvement across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy Lead service delivery across multiple vendors and internal technology teams Own Incident, Problem, Change, Release, Service Request and Service Level Management processes ...

Join our team as an IT Service Design & Introduction Manager Location: London, Hybrid, 3 days onsite Contract: 6 months Daily Rate: £379 - £622 depending on experience Department: IT Service Delivery (ITSD) Shape the Future of IT Service Delivery We are looking for an experienced … Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages and operational readiness activities. * Define support structures, ownership models, SLAs ...

Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting to the Head of User Experience, you'll lead critical … live service operations while ensuring that user needs, research insights and service performance data directly influence service improvements and future service design. Key Responsibilities Lead Service Operations, Business Relationship Management, Business Development, Data Analytics and User Research teams. Own service performance, KPIs, executive reporting ...

Service Desk Lead Rate - £450 - £500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic … opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design … eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role ...

Service Delivery Manager Contract Leiston 100% Onsite SC Cleared I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract , offering a strong day rate . … delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and contin click apply for full job details ...

Agile Scrum Master/Delivery Lead (Minerva) Orange 1 Rate: £450- £500 Clearance Required: BPSS Duration: 6 months Location: Telford - 2 days onsite per week Job Description: Responsible for the end-to-end delivery of projects and product enhancements, ensuring milestones, dependencies, risks, and deliverables are effectively managed … throughout the delivery lifecycle. The role involves maintaining delivery plans, managing RAID logs, providing regular status reporting, and driving successful outcomes across multiple stakeholder groups. The successful candidate will facilitate Agile delivery practices, including daily stand-ups, sprint planning, sprint reviews, demonstrations, and retrospectives, ensuring teams remain ...

/Service Manager Contract (Remote) Duration: 6 months+ Engagement: Large-scale technology and business separation programme Role Overview The programme requires an experienced TSA/Service Manager to act as the operational front door for change across a complex separation and service environment. This role is responsible … receiving, assessing, and routing incoming change requests, ensuring they are directed to the correct technical or business teams, and managing the full lifecycle of service and commercial change activity. You will be the central coordination point between multiple delivery teams, providing structure, clarity, and governance around change intake ...

Service Delivery Manager Remote - occasional travel to Croydon and other client sites Up to £670 per day inside ir35 Initial 3-month contract (extension likely) Active SC clearance We're looking for an experienced Delivery Manager to join a major government technology transformation programme, helping deliver … next generation of secure law enforcement data services. This is an excellent opportunity for someone with a strong background in technical cloud delivery , leading multidisciplinary infrastructure teams within complex, highly secure environments. You'll be responsible for coordinating the delivery of critical cloud infrastructure that supports multiple product ...

times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial HR implementation ...

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service delivery and business stakeholders. Key Responsibilities Provide 2nd line support for business-critical applications and OT systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

responsible for ensuring the business is prepared to adopt and operate effectively within the ServiceNow platform at go-live and beyond. You translate ServiceNow delivery into clear operational impact, drive business readiness, and ensure process, role, and operational ownership is established across ITSM, CSM, Service Catalog, portals, workflows … changing, what is expected from them, and how ServiceNow will support day-to-day operations. Success is measured through operational readiness, adoption, process compliance, service improvement, and the ability of teams to operate effectively from day one. Roles & Responsibilities: Change and Impact Management * Identify and maintain a clear view ...

Role: Service Delivery Coordinator Contract: 6 months Salary: £45,000 to £60,000 (DOE) Location: Birmingham (Hybrid: 3 days in the office, 2 days remote) We are currently partnering with a major network infrastructure client to find an experienced Supply Chain Enablement Specialist to join their team. … asset management providers (such as Tracktrans) to identify, design, and implement sustainable performance improvements. Acting as a key escalation point to resolve critical customer delivery issues. Delivering critical weekly and monthly reporting on "Right First Time" metrics to the senior leadership team. Supporting the Outbound and Reverse Supply Chain ...

HRSD Developer We are looking for an experienced ServiceNow Developer to join a major enterprise programme, supporting the development and enhancement of its HR Service Delivery (HRSD) platform. This is a hands-on development role focused on building scalable HR solutions across the employee lifecycle. Key Responsibilities Design … Producers and Lifecycle Events Develop Business Rules, Client/Server Scripts, Script Includes and UI Actions/Policies Build workflows using Flow Designer and Service Catalog Develop and maintain automated testing using ServiceNow ATF Troubleshoot defects and support production stability Work closely with architects, product owners and engineering teams ...

Service Owner - Digital Workplace & AI Summer-Browning Associates is currently supporting our central government client, who is seeking a Service Owner for an initial 12-month assignment with the option to extend. Location: London | Hybrid The ideal candidate will possess an active security clearance and a proven background … Service Owner Management, complemented by the following valuable skills and experiences: Significant experience as a Service Owner or Deputy Service Owner in cloud transformation programs. A deep understanding of the GDS Service Standard, with a proven track record of successfully guiding services through the Discovery, Alpha ...

Your New Role You will be responsible for meeting the daily service maintenance and repair needs of varying end-clients equipment, as a Mobile Field Engineer with a large geographical area. Your Responsibilities * Troubleshooting, Diagnostic, maintenance and repair of designated equipment: laptop and desktop devices, including AiO * Ensuring best … practice standards and common sense are always sought * Utilizing escalation and support process's to resolve service delivery issues. * Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. * Lifting and carrying parts that can weigh ...