1 to 25 of 61 Contract Service Delivery Jobs in the UK

Job summary The Enhanced Access Manager will be primarily responsible for organising, delivering and assuring the delivery of the PCN Enhanced Access Service; this includes leading and managing a range of operational staff, communicating with the PCN Board and liaising with a wide range of partners. The role … PCN to meet its agreed aims and objectives within a financially viable, efficient, safe and effective working environment. The post holder will assure the delivery of the Enhanced Access service.They will report monthly on delivery in accordance with agreed strategy; provide advice on risks and appropriate mitigation action … a highly experienced and resilient manager, have strong communication and relationship skills and be able to drive high levels of productivity within the various service delivery teams. The individual will be a driven individual who is looking to build a secure and rewarding future, along with genuine development more »

Job summary The community rapid response team is part of the 2-hour Urgent Community Response service. This is an admission avoidance service for people in the community experiencing a sudden deterioration in health and wellbeing. Main duties of the job Due to maternity leave we are seeking to … clinical decision making and differential diagnosis for a range of common acute and chronic conditions. Candidates must also have an interest and experience in service development and leadership. The role involves visiting people in their own home, who require urgent assessment and intervention with a view to preventing unnecessary … advanced clinical assessment and decision-making skills and apply a broad range of clinical knowledge and interventions. They will provide leadership support, contribute to service delivery and supervise junior members of the team. Due to maternity leave there is an upcoming 12-month fixed-term vacancy within the more »

IT Service Delivery Manager/Support Manager 2 days per week in Chesterfield, 3 days per week remotely Inside IR35 Gerrard White is currently seeking an IT Service Delivery Manager/Support Manager for an initial three month contract term for one of the UK's … available for work for the next three months. The role will be based within the Infrastructure Team focusing on running the team and department, service delivery management, asset management as well as overseeing a 24*7 monitoring team. Suitable candidates must have demonstrable experience within a similar infrastructure … service delivery/support management role. more »

S4 HANA Hybrid working Long term freelance contract SAP Service Delivery Manager required to join a leading global brand in Cork, Ireland. This is a long term S4 HANA deployment with an initial 1 year contract and the likelihood of an extension as this project has the view … to run for 4 years. This role offers a hybrid working model. Key deliverables: Proven experience as an SAP Service Delivery Manager in multiple projects Extensive experience with ITIL environments and good knowledge of ASM Projects Proven experience with S4 HANA Experience having built out teams and worked … on an offshore and onshore model Proven experience managing the SAP Service Management function end to end (Service Management, Incident Management, Change Management, Problem Management) Must have experience working as an SAP Finance or SCM Consultant in the past Excellent communication skills both written and verbal more »

Job Title: Service Assurance Analyst Location: Manchester Salary: £75,000 per annum Contract Type: 2 Year FTC Our client, a leading organisation in the education industry, is seeking a dedicated Service Assurance Analyst to join their team. Coordinating all Service Design and Transition activities, ensuring adherence to … the organisation's IT Services Strategy. Collaborating closely with Project Teams, Workstream Leads, and the Service Assurance Management Teams to capture Service Design and Transition requirements. Developing Service Design and Transition Packages, Service Introduction Plans, and operational readiness material to facilitate a smooth transition into all … IT functions. Ensuring compliance with key ITIL processes related to Service Design and Transition. Assessing Solution Designs and Project Initiation documentation to ensure that new and changed services meet the organisation's standards. Establishing and maintaining key stakeholder relationships, managing expectations, and promoting effective communication. Key Requirements: Previous relevant more »

We are currently seeking an experienced SC Cleared IT Service Manager to join a global client, based in Corsham. A successful Service IT Manager will be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. Day-to-day duties … may include: manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focused on service availability and performance ensure that all service and support functions remain responsive to customer needs ensure that the service catalogue and wider IT … service operations knowledge library are maintained ensure that adequate reporting and service standards are met for your specific service ensure that all technical change is communicated and managed, with appropriate governance ensure that a programme of continual service improvement is put in place across the wider more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »

ServiceNow ITOM Visibility Service Mapping Engineer UK Remote West London 6+ Month Contract inside IR35 Rate Approx 600 to Umbrella Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractor, responsible for the rollout of the Service Mapping capability. Practical hands-on experience with Service Mapping within … extensions for bespoke products. Using ServiceNow Pattern Designer & knowledge of RegEx/JavaScript Skills to parse the right information. Experience of creating tag-based service maps and dynamic CI groups where appropriate is also preferable. ServiceNow CMDB data model (CSDM) & ServiceNow ITOM discovery experience and good general sys admin … below to view the Job Description & apply if suitable - Inside IR35 umbrella rate Approx 600pd. Ideally immediate start. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service more »

effective collaboration within the CYPA and broader Lambeth Together programme. The role serves as a key representative for the Alliance, ensuring consistent and equitable service delivery aligned with national and local health priorities. Main duties of the job - Act as a leading clinical and professional voice across the … of services within Lambeth, focusing on improving outcomes and reducing health inequalities.- Provide expert advice and guidance on clinical governance, influencing the planning and delivery of services to ensure they are safe, effective, and sustainable.- Chair and co-chair key meetings, effectively communicating and synthesising the views and contributions … of diverse clinical stakeholders.- Identify opportunities for pathway redesign and integrated care to enhance service delivery for children and young people.- Support the development and execution of quality improvement plans and adherence to clinical standards and guidelines. About us From the Catford Cat to the Brixton Windmill and more »

Role Purpose: The Delivery Director will be responsible for leading the delivery of a modernised Human Capital Management (HCM) solution to replace a legacy core HR system and a number of associated point solutions across areas such as recruitment and learning. This role will lead all aspects of … programme delivery over a multi-year period, ensuring the programme comes in on time, budget and delivers the planned benefits to meet the complex needs of a multi-stakeholder environment. This role is pivotal in ensuring that the charity can effectively support its beneficiaries through the efficient use of … modern technology and processes, ultimately enhancing the overall service delivery to armed forces veterans and their families. The Delivery Director will be a key figure in driving this significant change within the organisation. Key Deliverables: Ownership and responsibility for successful end-to-end programme design and delivery more »

YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUSTOBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. The Service Desk Analyst will provide an efficient and effective 1st line support service for a dynamic, professional and proactive Service Desk team, delivering … effective first point of call for the Digital Services Department. Main duties of the job We have an opportunity for an individual with ICT Service Desk Support experience to join the SBU Health Board ICT Service Delivery Team. The position is based at the SBU Headquarters in … that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Asset management process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The successful candidate will be able to work more »

Job summary To deliver a market-leading digital pathology platform and solutions, NPICs digital pathology service is underpinned by Information Technology and supported by central funding from NHS England, Innovate UK and the Office for Life Sciences in-excess. With a number of Trusts currently utilising its services, NPIC … has a pipeline of over 30 NHS Trusts looking to adopt its digital platform. You will play a key role in the delivery of a high-quality digital pathology programme, platform and associated operations and services. This requires an individual who is driven, ambitious and passionate about patient care … support the Programme Director, Deployment Director & Programme Head, by providing a senior general management resource, capable of co-ordinating digital transformation projects and initiatives, delivery of business operations, workforce and financial planning and management across the Programme as well as handling ad hoc issues delegated by the Programme Exec more »

required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP … SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service requirements Record and … update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in Microsoft more »

month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

our organisation's services for children and families. To provide high quality information and intelligence, and carry out high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's … to shape Council policy and strategy, the commissioning of services, the design and re-design of services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. … Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery and outcomes. Carry out high quality research and deliver high quality information and intelligence on health, wealth, crime, economy, poverty, housing demography etc of Cumbria, its people and places. To work with elected more »

Basingstoke Full Time On site We are looking for a Migration Architect to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work. … Media, Scripts, configuration), support the systems integration with the wider solution, support and direct the creation of supporting documentation necessary to support the releases delivery into live service. Identification of the applications service requirements in order to ensure reliable operation specifications in accordance with agreed standards. The provision … of application maintenance and support services, either directly to users of the applications or to service delivery functions. Your experience Experience of the delivery of Windows Enterprise infrastructure into high threat critical national infrastructure programmes. Experience of meeting expectations around governance, system security, the need for administrative more »

my client in designing, building, and deploying ERP and tax automation solutions tailored for tax purposes. Role and responsibilities: Lead and manage the overall delivery of global and large tax transformation and technology projects, often as part of a wider finance transformation program Helping clients to design, build and … colleagues as well as other groups in my clients organisation such as Consulting Helping clients develop robust global governance and process frameworks Develop our service offerings and service delivery models Establishing and maintaining strong client relationships with both existing and new clients Line manage managers and assistant more »

Technical Service Manager for Fit-Out Division at Tier One Contractor Are you a seasoned professional with a passion for delivering excellence in fit-out projects? We're seeking a talented Technical Service Manager to join our prestigious fit-out division at a leading Tier One Contractor. Key … Responsibilities: Lead the technical service operations within our fit-out division, ensuring the highest standards of quality, safety, and client satisfaction. Oversee the planning, coordination, and execution of technical services for fit-out projects, from inception to completion. Collaborate closely with project teams, subcontractors, and consultants to ensure seamless … Manage budgeting, resource allocation, and procurement activities for technical services, optimizing project outcomes and efficiencies. Drive innovation and continuous improvement initiatives to enhance technical service delivery and project performance. Foster a culture of collaboration, excellence, and continuous learning within the technical service team. Key Requirements: Proven experience more »

a dynamic and visionary leader adept at managing complex, multi-faceted digital healthcare projects. The Programme Director will ensure the strategic alignment, execution, and delivery of these initiatives, fostering innovation, ensuring technical assurance, and championing a data-driven culture across the organisation. Main duties of the job The responsibilities … alongside the Chief Clinical Information Officer [CCIO] and the Chief Nursing Information Officer [CNIO] to ensure that systems and processes focus on supporting the delivery of safe and effective services to the population of North Kent and Bexley. About us We are committed to being an inclusive and diverse … Forces Community. If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the more »

are seeking two highly skilled Senior Application Analysts to join a local authority in Camden. These roles are crucial to their commitment to enhancing service delivery and operational efficiency. You will be working on either our Mosaic system or Civica OPENRevenues system, contributing to the full application lifecycle … system to improve functionality and performance. Collaborate with key business areas to understand changing requirements and business processes. Provide innovative solutions to ensure consistent delivery of services to our customers. Core Skills: Strong experience in an enterprise applications environment with a focus on supporting and configuring Revs and Bens … systems (ideally Civica OPENRevenues). Preferably experienced in Local Government environments, understanding service areas such as Customer Services, Housing, and Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including more »

and use this understanding to provide them with relevant and timely professional financial advice. Understand the issues facing a particular Directorate in terms of service delivery and work with the Delivery Support Manager to ensure that the financial support available from the Accountancy Support Pool meets that … requirement Keep abreast of the changes in service requirements for a Directorate and plan the personal and functional support required to best support delivery of those changes Work with Directorate Management teams on their key transformation plans and programmes of work and provide appropriate support, challenge and leadership more »