14 of 14 Contract Support Analyst Jobs in the UK

Deskside & Technology Support Analyst Expenses: Yes Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯

Deskside & Technology Support Analyst Location: Bristol (Site-based, 5 days per week) Rate: Up to 278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology Support Analyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯

Deskside & Technology Support Analyst Location: Bristol (Site-based, 5 days per week) Rate: Up to £278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology Support Analyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯

Deskside & Technology Support Analyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents … and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯

Deskside & Technology Support Analyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents … and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯

Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯

Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯

Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Analyst to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer service. Your … ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements (SLAs). Recognise … and report recurring issues to the appropriate teams for further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS devices More ❯

Your new company A leading insurance company Your new role Technical Support Analyst What you'll need to succeed 3 + years' experience working as an IT Support Engineer in an ITIL environment Good experience with Windows 11 Good experience of Active Directory. AV Support experience More ❯

Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis click apply More ❯

log files, disk space and MS-SQL databases * A point of escalation for all Application related issues * Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards root cause … analysis * Working with third party suppliers, stakeholders and departmental ICT teams to assist in delivering patch/release of applications while coordinating vendor support * Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic querying and resolving bottlenecks * Working on cloud … container technologies and Kubernetes * Design, development, testing and deployment of Tableau Dashboards * Report writing with tools such as PowerShell, JavaScript, HTML and SQL * Daily support of COTS and WEB based software applications with an emphasis on the ability to problem solve * Strong customer focus - understanding the needs of the More ❯

Provide first and second-line support for Murex applications, troubleshooting issues and ensuring timely resolution. Collaborate with trading and risk management teams to understand their needs and enhance system capabilities. Manage and support Markit Wire functionalities, ensuring seamless integration with Murex. Monitor system performance and conduct regular maintenance … to optimize functionality. Assist in the implementation of system upgrades and enhancements. Document support processes and maintain knowledge base articles for user reference. Participate in training sessions for end-users to enhance system utilization. Work closely with IT and development teams to escalate and resolve complex issues. Proven experience … in Murex support or a similar role within the financial services industry. Strong understanding of trading processes and risk management. Familiarity with Markit Wire is highly desirable. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part More ❯

nights off - 4 nights on/4 nights off - additional shift premium in addition to base salary. About the Role As 1st Line Analyst you will be responsible for analysing and resolving Colleague IT issues and identifying technical solutions for Colleagues at Stafford Fulfilment Centre. This role combines different … aspects of IT support; providing 1st line advice and guidance for technical issues; delivering hardware, software and account provisioning requests for Colleagues, and also providing onsite IT support for all Colleagues at Stafford Fulfilment Centre across both the operation and Support Office. Key Responsibilities Fulfilling end-to … accurately. Working with the Service Levels assigned to each categorisation of incident, ensure resolution within SLA. Identify and route incidents to appropriate 2nd line support teams and external suppliers to ensure a timely resolution. Delivery of onsite support service 24x7 Defining, implementing and continually reviewing the IT Incident More ❯

skills whilst leveraging existing knowledge to prevent problems before they arise. Key Responsibilities Utilise enterprise toolsets to manage backlog of laptop patching tasks to support the closure of outstanding vulnerabilities Deliver status reports demonstrating progress against patching requirements Conduct remote end-user interactions to support troubleshooting of failed … Excel spreadsheets to SharePoint for Real Time work updates Perform Wake On LAN on targeted collections Identify devices requiring attention for IT management and support teams Required Skills & Experience Proven experience with AppLocker setup, deployment and documentation Strong knowledge of PowerShell Scripting and tools such as PSEXEC Excellent communication More ❯