Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Jumar Solutions
systems and protocols Domain Name Service Active Directory System Authentication principles Understanding of inter-relationships between aspects of IT infrastructure and service support requirements ITIL strategy Work will be based at Cardiff for the first instance to be trained up, then it will be more of a hybrid training model more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. - Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. - To understand all Service Level Agreements (SLAs), Operational Level Agreements (OLAs) and Service Schedules … initiative, taking advice from manager if required. Essential Skills: - Educated to A-level, diploma or equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good understanding of IT infrastructure at a technical level - Experience in providing first line IT Support in a Service … Desk environment - Experience in providing service desk support of a large and varied user base in IT systems - Experience of an ITIL service environment - Experience of working to Service Level Agreement (SLA) targets and co-ordinating workload to meet them - Understanding and experience of providing an effective customer service Desirable more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
of any resource issues that may affect the smooth running of the Service Desk Team. - Maintain and develop the implementation of service Management methodology (ITIL). - Deputise for the Service Desk Team Leader - Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders as … requirements - Experience of working in a technical support role and proven experience in the development and support of IT systems Desirable Skills: - Knowledge of ITIL strategy - Experience of working in a Public Sector environment If you would like to hear more about this opportunity please get in touch. more »
following areas: SRE/Security/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »
East Kilbride, Lanarkshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
software licensing and deployment model. Proven experience managing software procurement. Proven experience implementing and maintaining SAM policies and procedures. Desirable: Experience or certification in ITIL (v4), specifically regarding the use of a CMDB. Experience with budgets and financial reporting Experience with Atlassian, Insight/Assets, ServiceNow, etc. If this role more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
to detail Strong design documentation Strong reporting skills VDI VMware Horizon Modern Desktop Modern Management Ideally you should hold an MCP qualification, and be ITIL Foundation accredited, although these are not essential. We aim to respond to all applicants within 5 days - to avoid missing out please apply today. more »
Mold, North Wales, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software applications Knowledge of: o MS Active Directory o MS Windows Server … o O365 Desirable Registered with a relevant informatics professional body PRINCE2 foundation or demonstrable equivalent experience Knowledge of NHS Wales organisations & ITIL strategy Knowledge and understanding of the role of DHCW Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security Experience Essential Experience in providing more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Concept Resourcing
the ability to work independently. High degree of accuracy and attention to detail. Ability to work well under pressure and to deadlines. Familiarity with ITIL, project management frameworks, and network industry best practices. more »
issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector If you meet the above requirements, please apply for the vacancy to be contacted more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
problem solving. · Ability to be self-directed with initiative and to be able to solve practical problems with limited supervision. Desirable Criteria · Familiar with ITIL principles · Knowledge of Microsoft 365 and Windows 11 · Previously worked on an IT service desk · Knowledge of ServiceNow ticketing system Additional Information Willmott Dixon embraces more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
to the appropriate safety standards ** As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. ** Utilising resources effectively and efficiently to achieve a quality service for the organisation ** Support and supervise more junior ICT members in the more »
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Wintel Engineers x 4 - SC Cleared + 9 month initial contracts + Outside IR35 + Hybrid working from Corsham + £475 to £530 per day Key Skills: + Design, configuration, and administration of complex Active Directory, preferably in a secure more »
Warwick, Blackdown, Warwickshire, United Kingdom Hybrid / WFH Options
Pertemps Tamworth
opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have IT Support experience Stakeholders relationships MUST have experience in managing large teams more »