ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 27 25 25
Rank change year-on-year -2 0 +5
Contract jobs citing ITIL 1,165 1,647 2,149
As % of all contract jobs advertised in the UK excluding London 5.73% 7.07% 7.01%
As % of the Processes & Methodologies category 6.79% 7.90% 7.88%
Number of daily rates quoted 773 1,162 1,406
10th Percentile £200 £188 £155
25th Percentile £300 £311 £250
Median daily rate (50th Percentile) £475 £450 £425
Median % change year-on-year +5.56% +5.88% +6.25%
75th Percentile £575 £550 £538
90th Percentile £638 £656 £638
UK median daily rate £475 £463 £465
% change year-on-year +2.70% -0.54% +9.41%
Number of hourly rates quoted 138 131 199
10th Percentile £14.00 £13.29 £13.00
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £17.50 £17.50 £15.50
Median % change year-on-year - +12.90% -18.42%
75th Percentile £23.75 £43.75 £20.51
90th Percentile £46.18 £65.00 £29.59
UK median hourly rate £17.60 £18.50 £16.24
% change year-on-year -4.89% +13.92% -16.72%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,155 20,842 27,286
As % of all contract IT jobs advertised in the UK excluding London 84.38% 89.51% 89.05%
Number of daily rates quoted 10,227 14,395 19,059
10th Percentile £250 £256 £238
25th Percentile £378 £400 £388
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.29%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £653
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,053 1,276 1,366
10th Percentile £12.31 £10.93 £12.25
25th Percentile £15.25 £15.40 £14.25
Median hourly rate £38.00 £35.00 £20.00
Median % change year-on-year +8.57% +75.00% -6.98%
75th Percentile £61.25 £65.00 £47.16
90th Percentile £72.82 £73.75 £60.46
UK median hourly rate £36.50 £36.40 £25.68
% change year-on-year +0.29% +41.73% +4.82%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 14 May 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 14 May 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -4 313 £475 +4.40% 156
South West +11 269 £500 -5.66% 105
North of England -9 238 £475 +5.56% 149
North West -18 126 £475 - 72
Midlands -12 123 £450 +4.65% 130
East of England -9 122 £425 +11.48% 75
Yorkshire +18 105 £475 +18.75% 50
West Midlands +10 100 £450 -10.00% 75
Scotland -7 95 £340 -19.05% 42
East Midlands -33 22 £540 +45.95% 55
North East +14 18 £475 +5.56% 27
Wales -27 4 £278 -28.39% 24
Isle of Man - 3 - -
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (7.04%) Microsoft Exchange
1 82 (7.04%) SharePoint
2 44 (3.78%) Confluence
3 42 (3.61%) SharePoint Server
4 10 (0.86%) Skype for Business
5 7 (0.60%) SharePoint 2010
6 5 (0.43%) IBM HTTP Server
6 5 (0.43%) WebSphere
6 5 (0.43%) WebSphere Application Server
6 5 (0.43%) WebSphere Portal
7 4 (0.34%) CMS
7 4 (0.34%) Exchange Server 2007
8 3 (0.26%) Drupal
8 3 (0.26%) Exchange Server 2013
8 3 (0.26%) SAS
9 2 (0.17%) IBM Notes
10 1 (0.086%) Apache
10 1 (0.086%) MQSeries
10 1 (0.086%) Tomcat
10 1 (0.086%) WebLogic
Applications
1 107 (9.18%) Microsoft Office
2 34 (2.92%) Microsoft Excel
3 21 (1.80%) Microsoft PowerPoint
4 4 (0.34%) Microsoft Project
5 3 (0.26%) SPSS
6 1 (0.086%) Adobe Creative Suite
6 1 (0.086%) AutoCAD
Business Applications
1 29 (2.49%) Remedy ITSM
2 8 (0.69%) SAP S/4HANA
3 4 (0.34%) Dynamics GP
4 3 (0.26%) SAP Oil and Gas
5 2 (0.17%) Salesforce CRM
5 2 (0.17%) SAP PM
6 1 (0.086%) assyst
6 1 (0.086%) Oracle AGIS
6 1 (0.086%) Oracle Assets
6 1 (0.086%) Oracle Cash Management
6 1 (0.086%) Oracle EBS
6 1 (0.086%) Oracle Financials
6 1 (0.086%) Oracle Payables
6 1 (0.086%) Oracle Procure-to-Pay
6 1 (0.086%) Oracle Receivables
6 1 (0.086%) Oracle Retail
6 1 (0.086%) SAP HCM
6 1 (0.086%) SAP MM
Cloud Services
1 189 (16.22%) Microsoft 365
2 170 (14.59%) Azure
3 45 (3.86%) Power Platform
4 40 (3.43%) Entra ID
5 38 (3.26%) Azure Stack
6 34 (2.92%) AWS
7 23 (1.97%) Azure Monitor
8 20 (1.72%) SaaS
9 18 (1.55%) OneDrive
10 17 (1.46%) Azure Storage
10 17 (1.46%) PaaS
11 16 (1.37%) OCI
12 13 (1.12%) IaaS
13 9 (0.77%) GCP
13 9 (0.77%) Serverless
14 8 (0.69%) Power Automate
14 8 (0.69%) PowerApps
15 6 (0.52%) Azure DevOps
16 5 (0.43%) Azure Functions
17 4 (0.34%) Amazon ECS
Communications & Networking
1 134 (11.50%) Firewall
2 80 (6.87%) DNS
3 73 (6.27%) DHCP
4 62 (5.32%) SAN
5 58 (4.98%) Wi-Fi
6 55 (4.72%) BGP
7 51 (4.38%) LAN
8 50 (4.29%) WAN
9 35 (3.00%) VPN
10 28 (2.40%) TCP/IP
11 23 (1.97%) Cisco ASA
12 22 (1.89%) Network Security
13 21 (1.80%) Cisco ISE
14 20 (1.72%) OSPF
14 20 (1.72%) SNMP
15 19 (1.63%) Cisco Firepower
16 17 (1.46%) VoIP
17 16 (1.37%) IPsec
17 16 (1.37%) SSL
18 15 (1.29%) PBX
Database & Business Intelligence
1 36 (3.09%) Power BI
2 15 (1.29%) SQL Server
3 8 (0.69%) Metadata
4 7 (0.60%) PowerPivot
4 7 (0.60%) SQL Server Reporting Services
5 6 (0.52%) Microsoft Power View
5 6 (0.52%) Qlik Sense
6 5 (0.43%) Data Mining
7 4 (0.34%) DynamoDB
7 4 (0.34%) MySQL
7 4 (0.34%) Oracle Reports
7 4 (0.34%) Relational Database
8 3 (0.26%) Tableau
9 2 (0.17%) NonStop SQL
10 1 (0.086%) Amazon RDS
10 1 (0.086%) Big Data
10 1 (0.086%) GIS
10 1 (0.086%) MariaDB
10 1 (0.086%) MongoDB
10 1 (0.086%) Oracle Database 12c
Development Applications
1 67 (5.75%) JIRA
2 24 (2.06%) Rational DOORS
3 5 (0.43%) IBM UrbanCode
4 4 (0.34%) Git
4 4 (0.34%) Selenium
5 3 (0.26%) Artifactory
5 3 (0.26%) GitLab
5 3 (0.26%) Jenkins
5 3 (0.26%) Subversion
6 2 (0.17%) MSI
7 1 (0.086%) Oracle Forms
7 1 (0.086%) Zephyr
General
1 432 (37.08%) Social Skills
2 159 (13.65%) Public Sector
3 118 (10.13%) Finance
4 113 (9.70%) Analytical Skills
5 96 (8.24%) Telecoms
6 61 (5.24%) Organisational Skills
7 42 (3.61%) Retail
8 37 (3.18%) Manufacturing
9 29 (2.49%) Marketing
10 28 (2.40%) Presentation Skills
11 20 (1.72%) Legal
12 16 (1.37%) Banking
13 15 (1.29%) Electronics
14 14 (1.20%) Documentation Skills
15 13 (1.12%) Police
16 11 (0.94%) Influencing Skills
17 10 (0.86%) Automotive
17 10 (0.86%) Law
17 10 (0.86%) Publishing
18 9 (0.77%) Aerospace
Job Titles
1 258 (22.15%) Analyst
2 132 (11.33%) Service Analyst
3 116 (9.96%) Service Desk Analyst
4 95 (8.15%) Senior
5 89 (7.64%) Architect
6 75 (6.44%) Support Engineer
7 68 (5.84%) Service Manager
8 65 (5.58%) Developer
9 48 (4.12%) Infrastructure Engineer
9 48 (4.12%) Support Analyst
10 46 (3.95%) Lead
11 44 (3.78%) Technical Support
12 43 (3.69%) Network Engineer
13 41 (3.52%) IT Manager
13 41 (3.52%) IT Support
14 39 (3.35%) ServiceNow Developer
15 38 (3.26%) Consultant
15 38 (3.26%) Desktop Support
16 35 (3.00%) 1st Line Support
17 34 (2.92%) IT Analyst
Libraries, Frameworks & Software Standards
1 25 (2.15%) Middleware
2 24 (2.06%) CSS
2 24 (2.06%) Web Services
3 23 (1.97%) HTML
4 17 (1.46%) ARM Templates
5 12 (1.03%) Jinja
5 12 (1.03%) REST
6 10 (0.86%) .NET
7 8 (0.69%) Kafka
8 7 (0.60%) AngularJS
9 6 (0.52%) ActiveMQ
10 5 (0.43%) Elastic Stack
10 5 (0.43%) J2EE
10 5 (0.43%) LDAP
11 4 (0.34%) Oracle Fusion
11 4 (0.34%) XML
12 3 (0.26%) .NET Framework
12 3 (0.26%) D3.js
12 3 (0.26%) Regular Expression
12 3 (0.26%) Visualforce
Miscellaneous
1 63 (5.41%) Management Information System
2 53 (4.55%) Data Centre
3 52 (4.46%) Driving Licence
4 46 (3.95%) Self-Motivation
5 43 (3.69%) PKI
6 41 (3.52%) Private Cloud
7 40 (3.43%) CMDB
8 27 (2.32%) Video Conferencing
9 20 (1.72%) Virtual Team
10 19 (1.63%) Security Operations Centre
11 18 (1.55%) CSOC
12 13 (1.12%) Blackberry
12 13 (1.12%) iPhone
13 10 (0.86%) Clustering
13 10 (0.86%) Cyber Threat
13 10 (0.86%) Product Ownership
14 9 (0.77%) Operational Technology
15 8 (0.69%) Public Cloud
15 8 (0.69%) Replication
16 7 (0.60%) Data Protection Act
Operating Systems
1 371 (31.85%) Windows
2 142 (12.19%) Windows 10
3 117 (10.04%) Linux
4 116 (9.96%) Windows Server
5 82 (7.04%) Windows Server 2016
6 67 (5.75%) Windows Server 2019
7 51 (4.38%) Windows Server 2012
8 49 (4.21%) Windows 7
9 37 (3.18%) Unix
10 20 (1.72%) Windows NT
11 19 (1.63%) Ubuntu
12 15 (1.29%) Debian
12 15 (1.29%) Solaris
13 14 (1.20%) Windows XP
14 12 (1.03%) Apple iOS
15 8 (0.69%) Android
16 7 (0.60%) AIX
17 6 (0.52%) Mac OS
17 6 (0.52%) Red Hat Enterprise Linux
18 4 (0.34%) Mac OS X
Processes & Methodologies
1 346 (29.70%) Service Management
2 260 (22.32%) Customer Service
2 260 (22.32%) Problem-Solving
3 235 (20.17%) ITSM
4 198 (17.00%) Agile
5 195 (16.74%) Service Delivery
6 155 (13.30%) Incident Management
7 130 (11.16%) Problem Management
8 122 (10.47%) Change Management
9 112 (9.61%) Continuous Improvement
10 91 (7.81%) Release Management
11 89 (7.64%) Project Management
12 88 (7.55%) Stakeholder Management
13 78 (6.70%) DevOps
14 68 (5.84%) Project Delivery
14 68 (5.84%) Roadmaps
15 66 (5.67%) Network Management
16 62 (5.32%) Infrastructure Engineering
17 61 (5.24%) Cybersecurity
18 60 (5.15%) Customer Requirements
Programming Languages
1 91 (7.81%) PowerShell
2 43 (3.69%) SQL
3 39 (3.35%) Python
4 28 (2.40%) JavaScript
5 25 (2.15%) C#
6 19 (1.63%) Perl
6 19 (1.63%) VBScript
7 17 (1.46%) Bicep
7 17 (1.46%) VB
8 12 (1.03%) Tcl
9 9 (0.77%) Bash
10 7 (0.60%) Shell Script
11 6 (0.52%) VB.NET
12 4 (0.34%) Apex Code
13 3 (0.26%) Go
13 3 (0.26%) Java
13 3 (0.26%) MATLAB
13 3 (0.26%) R
13 3 (0.26%) VBA
14 2 (0.17%) ABAP
Qualifications
1 470 (40.34%) Security Cleared
2 300 (25.75%) SC Cleared
3 217 (18.63%) DV Cleared
4 213 (18.28%) Degree
5 99 (8.50%) Microsoft Certification
6 93 (7.98%) ITIL Certification
7 78 (6.70%) Cisco Certification
8 58 (4.98%) CCNA
9 55 (4.72%) A+ Certification
10 50 (4.29%) MCP
11 46 (3.95%) MCSA
12 43 (3.69%) ITIL Foundation Certificate
13 39 (3.35%) CCNP
14 36 (3.09%) MCSE
15 31 (2.66%) BPSS Clearance
16 21 (1.80%) Computer Science Degree
17 15 (1.29%) HND
18 13 (1.12%) TOGAF Certification
19 12 (1.03%) Master's Degree
20 11 (0.94%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 80 (6.87%) SLA
2 53 (4.55%) QA
3 35 (3.00%) Government Security Classifications
4 26 (2.23%) ISO/IEC 20000
5 25 (2.15%) GDPR
6 21 (1.80%) ISO/IEC 27001
7 17 (1.46%) NCSC
8 15 (1.29%) NIST
9 14 (1.20%) COBIT
10 13 (1.12%) Disclosure Scotland
11 9 (0.77%) Cyber Essentials
11 9 (0.77%) PCI DSS
12 8 (0.69%) ISO 9001
13 7 (0.60%) Data Quality
14 5 (0.43%) Accessibility
15 3 (0.26%) Cyber Essentials PLUS
15 3 (0.26%) PMO
16 1 (0.086%) GRC
16 1 (0.086%) ITGC
16 1 (0.086%) RMADS
System Software
1 242 (20.77%) Active Directory
2 73 (6.27%) VMware Infrastructure
3 49 (4.21%) Firmware
4 33 (2.83%) Hyper-V
5 26 (2.23%) VMware ESXi
6 25 (2.15%) Virtual Desktop
6 25 (2.15%) Virtual Machines
7 13 (1.12%) VMware NSX
8 11 (0.94%) vSphere
9 6 (0.52%) Virtual Servers
9 6 (0.52%) VMware Workstation
10 3 (0.26%) BitLocker
10 3 (0.26%) Microsoft Virtual Server
10 3 (0.26%) XenApp
11 1 (0.086%) Citrix Hypervisor
11 1 (0.086%) Docker
11 1 (0.086%) Samba
11 1 (0.086%) XenDesktop
Systems Management
1 140 (12.02%) SCCM
2 66 (5.67%) SCOM
3 62 (5.32%) WSUS
4 55 (4.72%) Microsoft Intune
5 41 (3.52%) Ansible
6 25 (2.15%) Kubernetes
6 25 (2.15%) NetBackup
7 21 (1.80%) EMC NetWorker
7 21 (1.80%) vCenter Server
8 20 (1.72%) Active Directory Federation Services
8 20 (1.72%) Sysprep
9 12 (1.03%) Single Sign-On
10 8 (0.69%) AirWatch
10 8 (0.69%) Rancher
11 7 (0.60%) Red Hat Satellite
11 7 (0.60%) Terraform
12 6 (0.52%) Jamf Pro
13 5 (0.43%) HP Data Protector
13 5 (0.43%) SysTrack
13 5 (0.43%) Tivoli Identity Manager
Vendors
1 372 (31.93%) Microsoft
2 219 (18.80%) ServiceNow
3 122 (10.47%) Cisco
4 109 (9.36%) VMware
5 107 (9.18%) Citrix
6 79 (6.78%) HP
7 47 (4.03%) Palo Alto
8 42 (3.61%) Atlassian
9 38 (3.26%) Juniper
10 37 (3.18%) Oracle
11 35 (3.00%) EMC
11 35 (3.00%) Remedy
12 34 (2.92%) IBM
13 32 (2.75%) SAP
14 30 (2.58%) Dell
14 30 (2.58%) Red Hat
15 26 (2.23%) Symantec
16 23 (1.97%) SolarWinds
16 23 (1.97%) Veeam
17 19 (1.63%) Nokia