ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 25 June 2025, comparing them to the same period in the previous two years.

6 months to
25 Jun 2025
Same period 2024 Same period 2023
Rank 28 32 24
Rank change year-on-year +4 -8 +1
Contract jobs citing ITIL 889 1,119 1,559
As % of all contract jobs advertised in the UK excluding London 6.55% 5.27% 6.82%
As % of the Processes & Methodologies category 7.23% 6.37% 7.67%
Number of daily rates quoted 532 729 1,071
10th Percentile £193 £187 £199
25th Percentile £255 £300 £313
Median daily rate (50th Percentile) £425 £463 £450
Median % change year-on-year -8.11% +2.78% +4.65%
75th Percentile £538 £560 £551
90th Percentile £606 £613 £670
UK median daily rate £450 £475 £475
% change year-on-year -5.26% - -
Number of hourly rates quoted 88 122 113
10th Percentile £14.99 £14.00 £13.31
25th Percentile £16.29 £14.16 £13.41
Median hourly rate £22.05 £18.03 £16.00
Median % change year-on-year +22.28% +12.70% +3.23%
75th Percentile £33.75 £25.00 £29.30
90th Percentile £47.12 £45.85 £49.90
UK median hourly rate £22.05 £20.87 £17.50
% change year-on-year +5.65% +19.26% +7.69%

All Process and Methodology Skills
UK excluding London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 12,292 17,554 20,339
As % of all contract IT jobs advertised in the UK excluding London 90.51% 82.63% 89.02%
Number of daily rates quoted 7,533 10,298 13,898
10th Percentile £235 £250 £263
25th Percentile £367 £380 £400
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +1.01%
75th Percentile £575 £600 £600
90th Percentile £650 £688 £694
UK median daily rate £505 £525 £550
% change year-on-year -3.81% -4.55% +1.85%
Number of hourly rates quoted 998 2,191 1,271
10th Percentile £13.81 £12.50 £11.80
25th Percentile £16.84 £15.50 £15.25
Median hourly rate £24.83 £38.12 £32.50
Median % change year-on-year -34.86% +17.29% +54.76%
75th Percentile £55.00 £61.60 £63.75
90th Percentile £73.75 £73.75 £75.00
UK median hourly rate £25.15 £37.50 £35.00
% change year-on-year -32.93% +7.14% +34.62%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 25 June 2025.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 25 June 2025.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 25 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +11 241 £384 -18.73% 328
South East +2 178 £450 -7.69% 425
North West +21 159 £400 -11.11% 181
South West +4 141 £328 -33.84% 146
Midlands +5 130 £425 -5.56% 207
Scotland +11 120 £430 +26.47% 70
West Midlands +6 111 £425 -5.56% 116
Yorkshire -5 74 £360 -24.32% 125
East of England -1 69 £430 +20.28% 154
East Midlands -2 19 £450 -7.93% 82
Wales +2 17 £415 +174.38% 58
North East -4 8 £195 -55.17% 23
Channel Islands - 7 £643 -
Northern Ireland -5 4 - - 18
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (7.99%) Microsoft Exchange
2 60 (6.75%) SharePoint
3 19 (2.14%) Skype for Business
4 17 (1.91%) Confluence
5 8 (0.90%) IIS
5 8 (0.90%) Mattermost
6 7 (0.79%) Oracle Self-Service HR
6 7 (0.79%) Oracle Workflow
7 6 (0.67%) Exchange Server 2003
7 6 (0.67%) Exchange Server 2007
7 6 (0.67%) Exchange Server 2010
7 6 (0.67%) Exchange Server 2013
7 6 (0.67%) Office Communications Server
7 6 (0.67%) SharePoint Server
8 5 (0.56%) SAS
9 4 (0.45%) WebLogic
10 3 (0.34%) OpenEdge
10 3 (0.34%) Oracle Service Bus
10 3 (0.34%) Oracle SOA Suite
11 2 (0.22%) Apache
Applications
1 110 (12.37%) Microsoft Office
2 42 (4.72%) Microsoft Excel
3 37 (4.16%) Microsoft PowerPoint
4 20 (2.25%) MS Visio
5 5 (0.56%) Microsoft Project
6 1 (0.11%) Adobe Illustrator
6 1 (0.11%) Chatbot
6 1 (0.11%) InDesign
6 1 (0.11%) Photoshop
6 1 (0.11%) Spreadsheet
6 1 (0.11%) Trello
Business Applications
1 15 (1.69%) Remedy ITSM
2 7 (0.79%) Oracle HRMS
3 5 (0.56%) assyst
4 4 (0.45%) Oracle EBS R12
5 3 (0.34%) Oracle BPM
5 3 (0.34%) Oracle EBS
5 3 (0.34%) Oracle ERP
5 3 (0.34%) Oracle iProcurement
6 2 (0.22%) Oracle Assets
6 2 (0.22%) Oracle General Ledger
6 2 (0.22%) Oracle Payables
6 2 (0.22%) Oracle Receivables
6 2 (0.22%) Sprinklr
7 1 (0.11%) Dynamics CRM
7 1 (0.11%) Dynamics GP
7 1 (0.11%) Infor CloudSuite
7 1 (0.11%) SAP Oil and Gas
7 1 (0.11%) SAP S/4HANA
Cloud Services
1 191 (21.48%) Microsoft 365
2 132 (14.85%) Azure
3 65 (7.31%) Entra ID
4 49 (5.51%) AWS
5 29 (3.26%) SaaS
6 15 (1.69%) IaaS
7 13 (1.46%) GCP
8 12 (1.35%) OneDrive
9 9 (1.01%) Azure DevOps
9 9 (1.01%) Azure Sentinel
9 9 (1.01%) OCI
9 9 (1.01%) PaaS
10 8 (0.90%) Power Platform
11 7 (0.79%) Nutanix
12 6 (0.67%) OpenShift
13 5 (0.56%) ShareGate
14 4 (0.45%) Cloud Computing
15 3 (0.34%) GitHub
15 3 (0.34%) Google Workspace
15 3 (0.34%) Virtual Private Cloud
Communications & Networking
1 71 (7.99%) Firewall
2 62 (6.97%) VPN
3 59 (6.64%) DNS
4 51 (5.74%) DHCP
5 47 (5.29%) Wi-Fi
6 44 (4.95%) WAN
7 41 (4.61%) LAN
8 34 (3.82%) TCP/IP
9 33 (3.71%) SAN
10 20 (2.25%) Network Security
10 20 (2.25%) Wireless
11 19 (2.14%) Skype
12 18 (2.02%) BGP
12 18 (2.02%) OSPF
12 18 (2.02%) SD-WAN
13 15 (1.69%) EIGRP
13 15 (1.69%) Unified Communications
14 14 (1.57%) Remote Desktop
15 13 (1.46%) MPLS
16 11 (1.24%) WLAN
Database & Business Intelligence
1 21 (2.36%) SQL Server
2 9 (1.01%) Oracle Reports
2 9 (1.01%) Relational Database
3 7 (0.79%) NoSQL
4 5 (0.56%) SQL Server Reporting Services
5 4 (0.45%) Data Warehouse
5 4 (0.45%) DB2
5 4 (0.45%) Oracle Database
5 4 (0.45%) Oracle Exadata
5 4 (0.45%) Power BI
5 4 (0.45%) Tableau
6 3 (0.34%) Metadata
6 3 (0.34%) MySQL
6 3 (0.34%) OLTP
6 3 (0.34%) PostgreSQL
7 2 (0.22%) Big Data
7 2 (0.22%) Elasticsearch
7 2 (0.22%) InterSystems Cache
7 2 (0.22%) Oracle BI EE
8 1 (0.11%) SQLite
Development Applications
1 36 (4.05%) JIRA
2 10 (1.12%) Git
2 10 (1.12%) Jenkins
3 8 (0.90%) Bitbucket
4 6 (0.67%) GitLab
5 3 (0.34%) AdminStudio
5 3 (0.34%) Chocolatey
5 3 (0.34%) SonarQube
5 3 (0.34%) Subversion
6 1 (0.11%) Dreamweaver
General
1 411 (46.23%) Social Skills
2 173 (19.46%) Analytical Skills
3 121 (13.61%) Finance
4 114 (12.82%) Public Sector
5 44 (4.95%) Inclusion and Diversity
6 43 (4.84%) Telecoms
7 37 (4.16%) Retail
8 27 (3.04%) Banking
9 24 (2.70%) Organisational Skills
10 21 (2.36%) Documentation Skills
11 19 (2.14%) Law
12 17 (1.91%) Presentation Skills
13 16 (1.80%) Legal
13 16 (1.80%) Military
14 14 (1.57%) Manufacturing
15 11 (1.24%) Automotive
15 11 (1.24%) Influencing Skills
16 7 (0.79%) Investment Banking
16 7 (0.79%) Publishing
17 6 (0.67%) Marketing
Job Titles
1 206 (23.17%) Analyst
2 102 (11.47%) Support Engineer
3 75 (8.44%) Service Analyst
4 73 (8.21%) Service Manager
5 68 (7.65%) Service Desk Analyst
6 64 (7.20%) IT Support
7 58 (6.52%) Desktop Support
8 57 (6.41%) Architect
9 50 (5.62%) Support Analyst
10 46 (5.17%) Lead
11 45 (5.06%) Senior
12 39 (4.39%) Desktop Engineer
13 38 (4.27%) IT Manager
14 36 (4.05%) 2nd Line Support
14 36 (4.05%) Desktop Support Engineer
15 35 (3.94%) 1st Line Support
16 34 (3.82%) IT Analyst
17 30 (3.37%) Infrastructure Engineer
17 30 (3.37%) IT Engineer
18 29 (3.26%) Network Engineer
Libraries, Frameworks & Software Standards
1 20 (2.25%) Web Services
2 19 (2.14%) Middleware
3 17 (1.91%) HTML
4 15 (1.69%) CSS
5 12 (1.35%) .NET
5 12 (1.35%) SOAP
6 11 (1.24%) LDAP
7 9 (1.01%) REST
8 8 (0.90%) Ajax
8 8 (0.90%) XML
8 8 (0.90%) XMPP
9 7 (0.79%) AngularJS
10 6 (0.67%) Loki
11 5 (0.56%) Software Packaging
12 3 (0.34%) .NET Framework
12 3 (0.34%) Apache Axis
12 3 (0.34%) Oracle Fusion
13 2 (0.22%) 802.1X
13 2 (0.22%) Elastic Stack
14 1 (0.11%) pytest
Miscellaneous
1 54 (6.07%) Management Information System
2 43 (4.84%) CMDB
3 28 (3.15%) iPhone
3 28 (3.15%) Product Ownership
3 28 (3.15%) Self-Motivation
3 28 (3.15%) Smartphone
4 24 (2.70%) Driving Licence
5 20 (2.25%) Data Centre
6 17 (1.91%) Onboarding
6 17 (1.91%) Replication
7 16 (1.80%) Virtual Team
8 13 (1.46%) Enterprise Software
9 12 (1.35%) PKI
10 10 (1.12%) Cloud Native
10 10 (1.12%) Clustering
10 10 (1.12%) Device Driver
10 10 (1.12%) Video Conferencing
11 9 (1.01%) Analytical Mindset
11 9 (1.01%) iPad
12 7 (0.79%) Public Cloud
Operating Systems
1 260 (29.25%) Windows
2 86 (9.67%) Linux
3 79 (8.89%) Windows 10
4 77 (8.66%) Windows Server
5 34 (3.82%) Mac OS
6 26 (2.92%) Windows Server 2016
7 25 (2.81%) Unix
8 16 (1.80%) Android
9 15 (1.69%) Windows Server 2019
10 14 (1.57%) Windows Server 2003
10 14 (1.57%) Windows Server 2012
11 13 (1.46%) Red Hat Enterprise Linux
11 13 (1.46%) Ubuntu
12 9 (1.01%) AIX
13 8 (0.90%) Solaris
14 7 (0.79%) Apple iOS
14 7 (0.79%) VMS
15 6 (0.67%) Debian
15 6 (0.67%) Windows 8
16 5 (0.56%) Windows XP
Processes & Methodologies
1 280 (31.50%) Service Management
2 248 (27.90%) Problem-Solving
3 217 (24.41%) ITSM
4 204 (22.95%) Customer Service
5 158 (17.77%) Agile
6 149 (16.76%) Service Delivery
7 127 (14.29%) Incident Management
8 119 (13.39%) Change Management
9 102 (11.47%) Problem Management
10 88 (9.90%) Stakeholder Management
11 79 (8.89%) Continuous Improvement
12 72 (8.10%) DevOps
13 64 (7.20%) Project Management
14 56 (6.30%) Roadmaps
15 51 (5.74%) Migration
16 48 (5.40%) Project Delivery
17 47 (5.29%) Asset Management
17 47 (5.29%) Cybersecurity
17 47 (5.29%) Time Management
18 45 (5.06%) Infrastructure Engineering
Programming Languages
1 66 (7.42%) SQL
2 56 (6.30%) PowerShell
3 33 (3.71%) Python
4 19 (2.14%) JavaScript
5 16 (1.80%) Java
6 12 (1.35%) Shell Script
7 9 (1.01%) C#
8 6 (0.67%) JCL
9 5 (0.56%) Bash
10 3 (0.34%) Kusto Query Language
10 3 (0.34%) PL/SQL
10 3 (0.34%) Ruby
10 3 (0.34%) VBScript
10 3 (0.34%) WebLogic Scripting Tool
11 2 (0.22%) ActionScript
11 2 (0.22%) Bicep
11 2 (0.22%) MUMPS
11 2 (0.22%) Perl
11 2 (0.22%) REXX
12 1 (0.11%) RPG
Qualifications
1 231 (25.98%) Security Cleared
2 170 (19.12%) SC Cleared
3 126 (14.17%) Degree
4 105 (11.81%) ITIL Certification
5 75 (8.44%) Microsoft Certification
6 68 (7.65%) DV Cleared
7 50 (5.62%) A+ Certification
8 43 (4.84%) ITIL Foundation Certificate
9 26 (2.92%) MCSA
10 24 (2.70%) Cisco Certification
11 17 (1.91%) Computer Science Degree
12 15 (1.69%) CISSP
13 14 (1.57%) PMI Certification
14 13 (1.46%) CCNP
14 13 (1.46%) MCSE
15 11 (1.24%) CCNA
15 11 (1.24%) PMP
16 10 (1.12%) MCP
17 9 (1.01%) AWS Certification
18 8 (0.90%) CompTIA Security+
Quality Assurance & Compliance
1 91 (10.24%) SLA
2 29 (3.26%) ISO/IEC 27001
3 22 (2.47%) GDPR
4 17 (1.91%) QA
5 11 (1.24%) Disclosure Scotland
6 9 (1.01%) COBIT
7 8 (0.90%) Data Quality
8 7 (0.79%) PCI DSS
9 6 (0.67%) NCSC
9 6 (0.67%) NIST
9 6 (0.67%) PMO
10 5 (0.56%) Cyber Essentials
10 5 (0.56%) ISO/IEC 20000
10 5 (0.56%) Sarbanes-Oxley
11 4 (0.45%) Accessibility
11 4 (0.45%) ISO 22301
12 3 (0.34%) Cyber Essentials PLUS
12 3 (0.34%) GRC
12 3 (0.34%) ISO 31000
13 2 (0.22%) OASIS TOSCA
System Software
1 213 (23.96%) Active Directory
2 39 (4.39%) VMware Infrastructure
3 17 (1.91%) Docker
4 14 (1.57%) Hyper-V
5 9 (1.01%) Virtual Machines
5 9 (1.01%) vSphere
6 8 (0.90%) DFS Replication
7 6 (0.67%) Brightmail
7 6 (0.67%) ISA Server
7 6 (0.67%) Veritas Cluster Server
7 6 (0.67%) Virtual Desktop
7 6 (0.67%) VMware NSX
8 5 (0.56%) Microsoft Virtual Server
8 5 (0.56%) Oracle RAC
8 5 (0.56%) Virtual Servers
8 5 (0.56%) VMware ESXi
9 3 (0.34%) Apache ZooKeeper
10 2 (0.22%) BitLocker
10 2 (0.22%) Firmware
10 2 (0.22%) XenApp
Systems Management
1 64 (7.20%) Microsoft Intune
2 37 (4.16%) SCCM
3 31 (3.49%) Kubernetes
4 30 (3.37%) Ansible
5 21 (2.36%) Jamf Pro
5 21 (2.36%) Terraform
6 19 (2.14%) WSUS
7 16 (1.80%) Single Sign-On
8 14 (1.57%) Grafana
9 13 (1.46%) SCOM
10 12 (1.35%) Microsoft Clustering
11 11 (1.24%) Prometheus
12 8 (0.90%) Failover Clustering
13 6 (0.67%) Podman
14 5 (0.56%) Data Guard
14 5 (0.56%) Puppet
14 5 (0.56%) vCenter Server
15 4 (0.45%) FortiGate
15 4 (0.45%) HP Quality Center
15 4 (0.45%) Oracle Flashback
Vendors
1 333 (37.46%) Microsoft
2 236 (26.55%) ServiceNow
3 76 (8.55%) VMware
4 71 (7.99%) Cisco
5 42 (4.72%) Citrix
6 39 (4.39%) Oracle
7 33 (3.71%) Red Hat
8 26 (2.92%) Apple
8 26 (2.92%) SolarWinds
9 22 (2.47%) Remedy
10 20 (2.25%) Splunk
11 18 (2.02%) BMC
11 18 (2.02%) HP
12 16 (1.80%) IBM
12 16 (1.80%) Palo Alto
13 15 (1.69%) Dell
14 13 (1.46%) Juniper
15 12 (1.35%) CheckPoint
15 12 (1.35%) Fortinet
16 11 (1.24%) Google