10 of 10 Contract Service Analyst Jobs in the UK excluding London

to muck-in and support your colleagues. Most of all, you will be a vital team member on the front line of our IT service delivery. Qualifications and Education 1 Educated to GCE A level or equivalent standard. Experience of IT, communications, telephony (Teams) and mobile devices, including mobile … in use in the authority to carry out IT and/or telephone equipment installations and software upgrades. Experience of Teams and Sharepoint. ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst More ❯

Service Desk Analyst - Chichester - Onsite My customer is looking for a Service Desk Analyst to manage BAU workload and ticket excess. The ideal candidate will be a personable Service Desk Analyst with a professional passion for providing high quality IT support services. Key responsibilities … of the Service Desk Analyst : - Handling 1 st line support tickets. - Provide first point of contact IT support for users across the business. - Helping with a excess of IT support tickets. - Setting up devices. Service Desk Analyst Experience/Technologies: - Microsoft Stack including Office 365 - Administration … using Halo ITSM - User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt More ❯

Customer Service Analyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving and … a genuine desire to help others? If so, we invite you to apply for the role of Customer Service Analyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive, customer-focused, face … IT queries or problems. Maintain a calm, assured, and empathetic demeanour during all interactions. Log and track incidents using ITSM systems while adhering to Service Level Agreements (SLAs). Identify recurring issues and collaborate with relevant teams for investigation and resolution. Build strong relationships with team members and users More ❯

Service Desk Analyst 3-Month Contract £15.62 Per hour Umbrella Bournemouth Your New Company A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period. The Service Desk … Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests. General Responsibilities * Incident management * Daily System Checks * Comply with all company … policies and procedures, including but not limited to: * IT Usage Policy General Skills * Understanding of IT operational support frameworks. * Provide a service of excellence * Follow process documentation and instruction to ensure the resolution of incidents and Fulfilment of requests according to the requirements of the business * Capture and record More ❯

Service Desk Analyst x2 - 6 month contract - Glasgow We are working with a busy government client looking to hire 2x Service Desk Analyst to join their growing team in Glasgow. Due to the nature of the role, successful candidates must hold British nationality and be eligible … for SC clearance. Successful candidates will be involved in the following: Troubleshoot technical issues using available resources Manage service requests and incidents in line with SLA Contribute and improve the Service Desk knowledge resources Identify and suggest improvements to enhance service quality and process efficiency Keep customers … updated on the progress of their incidents and service requests I am therefore keen to speak with candidates who have: Proven experience in a customer-facing helpdesk support role Strong problem-solving abilities Excellent communication skills Technical knowledge and skills in Windows Desktop and Operating Systems, O365, Active Directory More ❯

ICT Service Desk Analyst £15.36 per hour - PAYE £19.57 per hour Umbrella 12 Month Contract Initially Full Time Norfolk - Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. Afantastic opportunity has arisen in Wymondham, Norfolk for a Service Desk Analyst on a 12month initial contract looking for an immediate start. You will be supporting users ensuring technical issues and incidents are resolvedor escalated if necessary. You will ideally have experience working ina Technical support/Service Desk environment.Communication skills are essential. Responsibilities Answering incoming calls … faults/issues at 1st/2nd line level Logging calls accurately Allocate and chase closure on calls. Follow all internal processes to ensure service activity targets are met. Working within the team to build relationships with colleagues and clients. Awareness of relevant technology and products. Appropriate escalation of More ❯

SC Cleared*** Service Desk Analyst Warrington + Remote (1 day p/w onsite) 6 Month contract initially, good scope for extension Rates negotiable (Umbrella-PAYE) One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a … long term programme of work. Key responsibilities: The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. It will required a competent aptitude for working with applications/computer systems/handheld devices and to undertake analysis More ❯

Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: Glasgow - 100% onsite Essential Skills: The ideal candidate will hold active SC clearance and a proven background in … Service Desk operations, with the following skills/experience: Experience in 1st Line Support within the Service Desk, Incident and Request Fulfilment processes, along with a good understanding of priority classifications and SLAs. Experience in supporting EUC and 2nd line teams within a Public Sector IT Service More ❯

Description You will be representing the IT Service Centre to provide 1st line phone support and 2nd line hardware support, as well as fulfilling service requests that are logged with the IT Service Centre. This is a phone-based role, alongside hardware fault diagnostics for laptops, desktops … other company IT hardware. Responsibilities: To respond in a professional, friendly, supportive, helpful and timely manner to all internal customers who contact the IT Service Centre via telephone or in person. Take ownership of issues raised and manage customer expectations by providing regular contact and progress updates. Act as … departments and drive through a resolution on behalf of the customer to deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to continually improve personal performance in order to More ❯

An IT Solutions provider are searching for a Service Desk Analyst to assit with a 2 week record migration for a local NHS Hospital. They are looking for multiple people to assist with the project who can work either of the following shift patterns: 6am - 2pm 2pm - 10pm More ❯