Service Analyst Contracts in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst daily rate in the UK excluding London is £176 according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 117 135 110
Rank change year-on-year +18 -25 +38
Contract jobs requiring a Service Analyst 384 415 727
As % of all contract jobs advertised in the UK excluding London 1.82% 1.83% 2.38%
As % of the Job Titles category 1.97% 1.94% 2.49%
Number of daily rates quoted 149 202 392
10th Percentile £125 £120 £110
25th Percentile £150 £133 £135
Median daily rate (50th Percentile) £176 £176 £165
Median % change year-on-year +0.28% +6.36% +13.79%
75th Percentile £288 £269 £245
90th Percentile £358 £500 £475
UK median daily rate £215 £220 £207
% change year-on-year -2.27% +6.28% +28.15%
Number of hourly rates quoted 194 123 188
10th Percentile £12.86 £12.53 £11.50
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £14.84 £14.83 £15.00
Median % change year-on-year +0.07% -1.13% +11.11%
75th Percentile £18.94 £18.63 £17.50
90th Percentile £21.46 £20.56 £20.56
UK median hourly rate £15.71 £14.92 £15.00
% change year-on-year +5.30% -0.57% +7.30%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,497 21,400 29,228
% of contract IT jobs with a recognized job title 92.43% 94.21% 95.60%
Number of daily rates quoted 11,649 14,865 20,542
10th Percentile £213 £225 £206
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.68%
75th Percentile £591 £600 £575
90th Percentile £684 £688 £656
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +6.60%
Number of hourly rates quoted 2,477 1,094 1,390
10th Percentile £12.53 £13.41 £12.50
25th Percentile £15.85 £18.08 £15.00
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +7.17%
75th Percentile £62.50 £65.00 £46.42
90th Percentile £74.15 £75.50 £61.71
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Analyst in the UK excluding London.

Daily rate trend for Service Analyst in the UK excluding London

Service Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 9 June 2024.

Daily rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Analyst in the UK excluding London.

Hourly rate trend for Service Analyst in the UK excluding London

Service Analyst
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Service Analyst in the UK excluding London over the 6 months to 9 June 2024.

Hourly rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +10 134 £178 +1.43% 20
South West +48 70 £275 +66.67% 10
North of England +16 70 £158 -32.98% 40
North West +10 43 £200 - 25
South East -3 43 £170 -15.00% 21
Midlands -7 41 £160 +18.52% 12
West Midlands -2 28 £190 +5.56% 6
Yorkshire +5 27 £150 -42.86% 12
Scotland -1 16 £175 +6.87% 10
Wales +23 13 £128 -6.91% 11
East Midlands -4 13 £160 +31.15% 6
Northern Ireland -1 1 - - 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 June 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Analyst in the job title.

1 202 (52.60%) Customer Service
2 125 (32.55%) ITIL
3 111 (28.91%) Windows
4 108 (28.13%) Problem-Solving
5 105 (27.34%) Microsoft
5 105 (27.34%) Incident Management
6 104 (27.08%) Security Cleared
7 103 (26.82%) Social Skills
8 101 (26.30%) Microsoft 365
9 94 (24.48%) Active Directory
10 81 (21.09%) SC Cleared
11 79 (20.57%) ServiceNow
12 67 (17.45%) SLA
13 56 (14.58%) Windows 10
14 52 (13.54%) Service Delivery
15 51 (13.28%) Public Sector
16 50 (13.02%) Citrix
17 47 (12.24%) Microsoft Certification
18 44 (11.46%) Microsoft Excel
19 43 (11.20%) Wi-Fi
20 42 (10.94%) Service Management
20 42 (10.94%) Microsoft Office
21 41 (10.68%) A+ Certification
21 41 (10.68%) MCSA
21 41 (10.68%) Microsoft PowerPoint
22 40 (10.42%) Mathematics
23 39 (10.16%) Analytical Skills
24 38 (9.90%) Retail
25 31 (8.07%) DV Cleared
26 28 (7.29%) ITSM

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.73%) Microsoft Exchange
2 8 (2.08%) SharePoint
3 5 (1.30%) Confluence
3 5 (1.30%) SharePoint Server
Applications
1 44 (11.46%) Microsoft Excel
2 42 (10.94%) Microsoft Office
3 41 (10.68%) Microsoft PowerPoint
4 1 (0.26%) Chatbot
Business Applications
1 3 (0.78%) Remedy ITSM
Cloud Services
1 101 (26.30%) Microsoft 365
2 14 (3.65%) Azure
3 7 (1.82%) Entra ID
4 6 (1.56%) WhatsApp
5 5 (1.30%) Azure Stack
5 5 (1.30%) Power Platform
6 4 (1.04%) OneDrive
7 2 (0.52%) Dynamics 365
8 1 (0.26%) AWS
8 1 (0.26%) Cloud Computing
8 1 (0.26%) IaaS
8 1 (0.26%) Mimecast
8 1 (0.26%) SaaS
Communications & Networking
1 43 (11.20%) Wi-Fi
2 13 (3.39%) Firewall
3 9 (2.34%) VPN
4 6 (1.56%) DHCP
4 6 (1.56%) DNS
5 5 (1.30%) BGP
6 4 (1.04%) Internet
6 4 (1.04%) Wireless
7 3 (0.78%) LAN
7 3 (0.78%) Remote Desktop
7 3 (0.78%) Structured Cabling
7 3 (0.78%) WAN
8 2 (0.52%) TCP/IP
8 2 (0.52%) VoIP
Database & Business Intelligence
1 5 (1.30%) Power BI
2 3 (0.78%) Oracle Reports
3 1 (0.26%) Tableau
Development Applications
1 5 (1.30%) JIRA
General
1 103 (26.82%) Social Skills
2 51 (13.28%) Public Sector
3 39 (10.16%) Analytical Skills
4 38 (9.90%) Retail
5 18 (4.69%) Finance
6 12 (3.13%) Organisational Skills
7 6 (1.56%) Legal
8 5 (1.30%) Inclusion and Diversity
9 4 (1.04%) Aerospace
10 2 (0.52%) Automotive
10 2 (0.52%) Banking
10 2 (0.52%) Documentation Skills
10 2 (0.52%) French Language
10 2 (0.52%) Manufacturing
10 2 (0.52%) Telecoms
11 1 (0.26%) Financial Institution
11 1 (0.26%) Italian Language
11 1 (0.26%) Law
11 1 (0.26%) Local Government
11 1 (0.26%) Pharmaceutical
Miscellaneous
1 24 (6.25%) Management Information System
2 14 (3.65%) NHS
3 7 (1.82%) CMDB
4 5 (1.30%) Private Cloud
5 4 (1.04%) BYOD
5 4 (1.04%) Self-Motivation
6 3 (0.78%) Linux Command Line
7 2 (0.52%) Data Centre
7 2 (0.52%) Data Protection Act
7 2 (0.52%) Freedom of Information
7 2 (0.52%) iPad
7 2 (0.52%) iPhone
7 2 (0.52%) Video Conferencing
8 1 (0.26%) Driving Licence
8 1 (0.26%) Hedge funds
8 1 (0.26%) IVR
8 1 (0.26%) Operational Technology
8 1 (0.26%) PDA
8 1 (0.26%) Product Ownership
8 1 (0.26%) Smartphone
Operating Systems
1 111 (28.91%) Windows
2 56 (14.58%) Windows 10
3 6 (1.56%) Apple iOS
3 6 (1.56%) Linux
3 6 (1.56%) Unix
3 6 (1.56%) Windows 7
3 6 (1.56%) Windows Server
4 4 (1.04%) Android
5 3 (0.78%) Windows Server 2008
5 3 (0.78%) Windows Server 2012
6 2 (0.52%) Windows Server 2016
6 2 (0.52%) Windows Server 2019
7 1 (0.26%) Windows Server 2003
7 1 (0.26%) Windows XP
Processes & Methodologies
1 202 (52.60%) Customer Service
2 125 (32.55%) ITIL
3 108 (28.13%) Problem-Solving
4 105 (27.34%) Incident Management
5 52 (13.54%) Service Delivery
6 42 (10.94%) Service Management
7 40 (10.42%) Mathematics
8 28 (7.29%) ITSM
9 20 (5.21%) Problem Management
10 18 (4.69%) Line Management
11 16 (4.17%) Continuous Improvement
12 15 (3.91%) Time Management
13 13 (3.39%) Decision-Making
14 11 (2.86%) Configuration Management
15 10 (2.60%) Stakeholder Management
16 9 (2.34%) Coaching
16 9 (2.34%) Computer Science
16 9 (2.34%) Migration
17 7 (1.82%) Supplier Management
18 6 (1.56%) Agile
Programming Languages
1 3 (0.78%) SQL
Qualifications
1 104 (27.08%) Security Cleared
2 81 (21.09%) SC Cleared
3 47 (12.24%) Microsoft Certification
4 41 (10.68%) A+ Certification
4 41 (10.68%) MCSA
5 31 (8.07%) DV Cleared
6 27 (7.03%) MCP
7 26 (6.77%) Degree
8 7 (1.82%) ITIL Certification
9 6 (1.56%) CCNA
9 6 (1.56%) Cisco Certification
9 6 (1.56%) ITIL Foundation Certificate
10 5 (1.30%) Computer Science Degree
11 4 (1.04%) BPSS Clearance
12 3 (0.78%) ECDL
12 3 (0.78%) ISEB
12 3 (0.78%) ISEB Practitioner
13 1 (0.26%) MCSE
13 1 (0.26%) MOS
Quality Assurance & Compliance
1 67 (17.45%) SLA
2 15 (3.91%) Disclosure Scotland
3 5 (1.30%) Government Security Classifications
4 3 (0.78%) ISO 9001
4 3 (0.78%) ISO/IEC 20000
4 3 (0.78%) ISO/IEC 27001
5 1 (0.26%) PMO
System Software
1 94 (24.48%) Active Directory
2 4 (1.04%) BitLocker
3 3 (0.78%) Virtual Desktop
4 2 (0.52%) Terminal Services
4 2 (0.52%) VMware Infrastructure
Systems Management
1 8 (2.08%) SCCM
2 6 (1.56%) Microsoft Intune
3 4 (1.04%) IBM BigFix
3 4 (1.04%) Tivoli
4 2 (0.52%) Jamf Pro
5 1 (0.26%) ZABBIX
Vendors
1 105 (27.34%) Microsoft
2 79 (20.57%) ServiceNow
3 50 (13.02%) Citrix
4 12 (3.13%) Sun
5 8 (2.08%) Remedy
6 5 (1.30%) Atlassian
7 3 (0.78%) Cisco
7 3 (0.78%) Kofax
7 3 (0.78%) NetApp
7 3 (0.78%) Oracle
8 2 (0.52%) BMC
8 2 (0.52%) Dell
8 2 (0.52%) Mitel
8 2 (0.52%) VMware
9 1 (0.26%) Apple
9 1 (0.26%) HP
9 1 (0.26%) Intel
9 1 (0.26%) McAfee
9 1 (0.26%) SolarWinds
9 1 (0.26%) Sophos