Service Analyst Contract Job Trends in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst daily rate in the UK excluding London is £188, according to job vacancies posted in the 6 months leading up to 29 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
29 Dec 2025
Same period 2024 Same period 2023
Rank 212 147 114
Rank change year-on-year -65 -33 +8
Contract jobs requiring a Service Analyst 197 244 407
As % of all contract jobs in the UK excluding London 1.08% 1.67% 2.09%
As % of the Job Titles category 1.19% 1.81% 2.23%
Number of daily rates quoted 85 115 224
10th Percentile £131 £136 £124
25th Percentile £150 £155 £140
Median daily rate (50th Percentile) £188 £190 £185
Median % change year-on-year -1.32% +2.84% +5.57%
75th Percentile £269 £270 £270
90th Percentile £411 £460 £438
UK median daily rate £280 £200 £215
% change year-on-year +40.00% -6.98% +7.50%
Number of hourly rates quoted 55 40 129
10th Percentile £13.80 £14.02 £13.39
25th Percentile £14.38 £14.95 £14.00
Median hourly rate £16.00 £17.44 £15.62
Median % change year-on-year -8.26% +11.69% +0.74%
75th Percentile £18.69 £21.46 £18.75
90th Percentile £22.90 £27.02 £20.58
UK median hourly rate £16.00 £17.44 £15.62
% change year-on-year -8.26% +11.65% +0.77%

All Contract IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 16,495 13,472 18,234
% of contract IT jobs with a recognized job title 90.33% 92.34% 93.42%
Number of daily rates quoted 10,135 8,008 11,848
10th Percentile £213 £213 £213
25th Percentile £373 £363 £375
Median daily rate (50th Percentile) £475 £487 £500
Median % change year-on-year -2.41% -2.65% -
75th Percentile £575 £588 £600
90th Percentile £675 £676 £688
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,657 759 1,280
10th Percentile £13.95 £15.33 £14.16
25th Percentile £17.69 £20.26 £18.50
Median hourly rate £25.15 £32.50 £45.94
Median % change year-on-year -22.62% -29.26% +77.99%
75th Percentile £58.75 £64.30 £65.00
90th Percentile £70.00 £71.38 £76.58
UK median hourly rate £25.47 £32.50 £45.00
% change year-on-year -21.63% -27.78% +41.93%

Service Analyst
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of contract IT job postings featuring 'Service Analyst' in the job title relative to all contract IT jobs advertised in the UK excluding London.

Service Analyst job vacancy trend in the UK excluding London

Service Analyst
Daily Rate Trend in the UK excluding London

Contractor daily rate distribution trend for Service Analyst job vacancies in the UK excluding London.

Contractor daily rate distribution trend for Service Analyst job vacancies in the UK excluding London

Service Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 29 December 2025.

Daily rate histogram for Service Analyst in the UK excluding London

Service Analyst
Hourly Rate Trend in the UK excluding London

Contractor hourly rate distribution trend for Service Analyst job vacancies in the UK excluding London.

Contractor hourly rate distribution trend for Service Analyst job vacancies in the UK excluding London

Service Analyst
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Service Analyst in the UK excluding London over the 6 months to 29 December 2025.

Hourly rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 29 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England -1 59 £155 -60.00% 9
North of England -65 51 £178 +7.58% 21
South East -16 36 £200 +6.67% 23
Midlands -41 28 £155 -18.42% 10
North West -37 23 £169 -3.57% 19
Yorkshire -38 21 £181 +34.26% 2
East Midlands -14 14 £131 -30.97% 5
West Midlands -34 14 £250 +31.58% 5
South West -22 12 £298 +48.75% 5
Scotland -15 7 £190 -20.83% 6
North East -15 7 £190 +26.67%
Wales 0 4 £145 -12.12% 1
Northern Ireland -10 2 - -
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 29 December 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Analyst in the job title.

1 94 (47.72%) Customer Service
2 56 (28.43%) Microsoft
3 54 (27.41%) Active Directory
4 49 (24.87%) Windows
5 48 (24.37%) Problem-Solving
6 47 (23.86%) ITIL
7 40 (20.30%) Microsoft 365
8 31 (15.74%) Security Cleared
9 27 (13.71%) ServiceNow
9 27 (13.71%) Windows 10
10 26 (13.20%) ITSM
11 23 (11.68%) Microsoft Office
12 22 (11.17%) SC Cleared
13 20 (10.15%) Microsoft Exchange
14 19 (9.64%) Service Management
15 17 (8.63%) Change Management
16 12 (6.09%) Continuous Improvement
16 12 (6.09%) Incident Management
16 12 (6.09%) SCCM
16 12 (6.09%) SLA
17 11 (5.58%) Collaborative Working
17 11 (5.58%) Degree
17 11 (5.58%) DNS
17 11 (5.58%) Service Delivery
17 11 (5.58%) VoIP
18 10 (5.08%) Azure
18 10 (5.08%) SharePoint
18 10 (5.08%) Stakeholder Engagement
18 10 (5.08%) User Experience
19 9 (4.57%) Android

Service Analyst Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (10.15%) Microsoft Exchange
2 10 (5.08%) SharePoint
3 4 (2.03%) HCL Notes
4 2 (1.02%) Confluence
5 1 (0.51%) Exchange Server 2013
Applications
1 23 (11.68%) Microsoft Office
2 6 (3.05%) Microsoft Excel
3 4 (2.03%) Microsoft PowerPoint
4 3 (1.52%) Spreadsheet
5 1 (0.51%) MS Visio
Business Applications
1 2 (1.02%) Dynamics CRM
1 2 (1.02%) Remedy ITSM
1 2 (1.02%) Salesforce CRM
2 1 (0.51%) Aareon QL
2 1 (0.51%) MIS ActiveH
2 1 (0.51%) NEC Housing
2 1 (0.51%) OPENHousing
2 1 (0.51%) Oracle EBS
2 1 (0.51%) Orchard Housing
2 1 (0.51%) SystmOne
Cloud Services
1 40 (20.30%) Microsoft 365
2 10 (5.08%) Azure
3 9 (4.57%) Entra ID
4 8 (4.06%) Google Workspace
5 5 (2.54%) GCP
6 3 (1.52%) Power Platform
7 2 (1.02%) AWS
7 2 (1.02%) Azure DevOps
7 2 (1.02%) Dynamics 365
7 2 (1.02%) Salesforce Sales Cloud
8 1 (0.51%) Cloud Computing
8 1 (0.51%) Mimecast
8 1 (0.51%) OCI
8 1 (0.51%) Oracle CX
8 1 (0.51%) Oracle Service Cloud
8 1 (0.51%) WhatsApp
Communications & Networking
1 11 (5.58%) DNS
1 11 (5.58%) VoIP
2 7 (3.55%) TCP/IP
3 6 (3.05%) DHCP
3 6 (3.05%) Wi-Fi
4 3 (1.52%) VPN
5 2 (1.02%) Internet
5 2 (1.02%) Network Security
5 2 (1.02%) Remote Desktop
6 1 (0.51%) LAN
6 1 (0.51%) SAN
6 1 (0.51%) Skype
Database & Business Intelligence
1 1 (0.51%) BusinessObjects Business Intelligence
1 1 (0.51%) Looker
1 1 (0.51%) Oracle Database
1 1 (0.51%) Power BI
Development Applications
1 4 (2.03%) JIRA
2 2 (1.02%) Git
2 2 (1.02%) Jenkins
General
1 89 (45.18%) Social Skills
2 23 (11.68%) Finance
3 20 (10.15%) Romanian Language
4 16 (8.12%) Public Sector
5 15 (7.61%) Analytical Skills
6 12 (6.09%) Polish Language
7 8 (4.06%) Inclusion and Diversity
8 7 (3.55%) Organisational Skills
9 6 (3.05%) Manufacturing
9 6 (3.05%) Military
9 6 (3.05%) Retail
10 5 (2.54%) Legal
11 3 (1.52%) Banking
11 3 (1.52%) Documentation Skills
11 3 (1.52%) Marketing
11 3 (1.52%) Spanish Language
11 3 (1.52%) Telecoms
12 2 (1.02%) Local Government
13 1 (0.51%) French Language
13 1 (0.51%) Lithuanian Language
Libraries, Frameworks & Software Standards
1 2 (1.02%) AngularJS
1 2 (1.02%) Bootstrap
1 2 (1.02%) CSS
1 2 (1.02%) HTML
1 2 (1.02%) JSON
1 2 (1.02%) REST
1 2 (1.02%) SOAP
1 2 (1.02%) XML
Miscellaneous
1 8 (4.06%) Management Information System
2 7 (3.55%) CMDB
2 7 (3.55%) Video Conferencing
3 6 (3.05%) Onboarding
3 6 (3.05%) Smartphone
4 5 (2.54%) Data Centre
4 5 (2.54%) Self-Motivation
5 4 (2.03%) NHS
6 3 (1.52%) Enterprise Software
7 2 (1.02%) Operational Technology
7 2 (1.02%) Smartcard
7 2 (1.02%) Virtual Team
8 1 (0.51%) Analytical Mindset
8 1 (0.51%) Blackberry
8 1 (0.51%) BYOD
8 1 (0.51%) Mobile App
8 1 (0.51%) Public Cloud
Operating Systems
1 49 (24.87%) Windows
2 27 (13.71%) Windows 10
3 9 (4.57%) Android
4 6 (3.05%) Apple iOS
4 6 (3.05%) Mac OS
5 1 (0.51%) Windows Server
5 1 (0.51%) Windows Server 2012
Processes & Methodologies
1 94 (47.72%) Customer Service
2 48 (24.37%) Problem-Solving
3 47 (23.86%) ITIL
4 26 (13.20%) ITSM
5 19 (9.64%) Service Management
6 17 (8.63%) Change Management
7 12 (6.09%) Continuous Improvement
7 12 (6.09%) Incident Management
8 11 (5.58%) Collaborative Working
8 11 (5.58%) Service Delivery
9 10 (5.08%) Stakeholder Engagement
9 10 (5.08%) User Experience
10 7 (3.55%) Agile
10 7 (3.55%) Customer Experience
10 7 (3.55%) Digital Strategy
10 7 (3.55%) Process Improvement
11 6 (3.05%) Active Listening
11 6 (3.05%) CRM
11 6 (3.05%) Problem Management
12 5 (2.54%) Data Governance
Programming Languages
1 4 (2.03%) SQL
2 2 (1.02%) JavaScript
2 2 (1.02%) PowerShell
2 2 (1.02%) Python
Qualifications
1 31 (15.74%) Security Cleared
2 22 (11.17%) SC Cleared
3 11 (5.58%) Degree
4 9 (4.57%) ITIL Certification
4 9 (4.57%) ITIL Foundation Certificate
5 8 (4.06%) DV Cleared
6 7 (3.55%) Microsoft Certification
7 6 (3.05%) A+ Certification
8 3 (1.52%) MCSA
9 1 (0.51%) CBAP
9 1 (0.51%) NVQ Level 3
Quality Assurance & Compliance
1 12 (6.09%) SLA
2 3 (1.52%) Data Quality
3 2 (1.02%) GDPR
4 1 (0.51%) Accessibility
4 1 (0.51%) ISO/IEC 27001
4 1 (0.51%) QA
System Software
1 54 (27.41%) Active Directory
2 1 (0.51%) VMware Infrastructure
Systems Management
1 12 (6.09%) SCCM
2 8 (4.06%) Microsoft Intune
Vendors
1 56 (28.43%) Microsoft
2 27 (13.71%) ServiceNow
3 8 (4.06%) Google
4 5 (2.54%) Citrix
5 4 (2.03%) Lotus
6 3 (1.52%) Cisco
6 3 (1.52%) Remedy
6 3 (1.52%) Salesforce
7 2 (1.02%) Oracle
8 1 (0.51%) Barracuda Networks
8 1 (0.51%) Capita
8 1 (0.51%) Civica
8 1 (0.51%) Dell
8 1 (0.51%) Ivanti
8 1 (0.51%) NEC
8 1 (0.51%) Northgate
8 1 (0.51%) Orchard
8 1 (0.51%) SAP
8 1 (0.51%) Sophos
8 1 (0.51%) VMware