1 to 25 of 40 Contract Service Delivery Jobs in the UK excluding London

Position: Service Delivery Manager Duration: 6 Months Location: Warwick/Remote Are you an experienced Service Delivery Manager ready to take your career to the next level? Our client in the utilities sector is searching for a dynamic and strategic individual to lead and enhance their … service management offerings. If you have a passion for operational excellence and a knack for stakeholder engagement, we want to hear from you! Your Role: As the Service Delivery Manager, you will take full ownership of service management activities within the Strategic Infrastructure (SI) division. You … ll be instrumental in managing a UK-based Managed Service Provider, ensuring exceptional support and maintenance for MS 365 and SI applications. Your mission? To deliver outstanding application service availability and continuous improvement across the SaaS-based SI product stack! Key Responsibilities: * Lead all SI-related Service More ❯

Job summary A dynamic and pivotal role has arisen within our Digital Team to lead and develop a talented service desk team to assist with the implementation of the new Electronic Patient Record (EPR) system . This will be an ideal opportunity to shape our service delivery and make a real impact on user experience. The role is expected to work across all the stages of the ITIL Service Lifecycle involving Service Design, Service Transition, Service Operation, and Continual Service Improvement. Main duties of the job Main duties will be: o … Delivery of a customer focused Digital Service Desk for all service users o Manage a team of IT Engineers and Service Desk agents including their workload. o Manage incidents and service requests using ITIL processes and ITSM tools. o Ongoing development of staff and processeso More ❯

Our client is looking for a Datacentre Service Delivery Manager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre Service Delivery Manager is required to maintain infrastructure availability, mitigate service risk, formulate and implement service plans, formulate and implement improvement plans, manage technical security, support the service delivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in More ❯

position, who thrives in a fast-paced environment and is confident taking ownership, guiding others, and acting as a right-hand to the IT Service Delivery Manager. You'll deliver high-quality 2nd line technical support across the business while providing leadership and mentoring to the Service … through to resolution, ensuring excellent customer communication throughout Support and mentor junior team members, fostering a culture of learning and accountability Assist the IT Service Delivery Manager in managing day-to-day operations and deputise when required Contribute to the development of the team's technical capabilities Proactively … identify areas for improvement in processes and service delivery Support IT projects and initiatives, including researching and implementing new technologies Maintain accurate and up-to-date technical documentation About You A natural problem-solver with a proactive attitude and ability to manage competing priorities Confident in leading or More ❯

Job Title: Service Transition Manager/Engineer Location: Manchester/Knutsford Onsite Requirement: 3 days per week Duration: 6 Months Rate: £375 per day - PAYE via Umbrella Only Job Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product …/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving … and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service More ❯

Job Title: Service Transition Manager/Engineer Location: Manchester/Knutsford Salary/Rate: £367.50 Per Day Start Date: 20/06/25 Job Type: Initial 6 Month Contract Inside IR35 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients … They are currently looking for skilled Service Transition Managers and Engineers. Job Responsibilities/Objectives You will be responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level. Responsible … and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service More ❯

world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level … agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365 … the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders to provide service updates, performance reports, and address any concerns. Vendor Management Oversee vendor relationships, ensuring More ❯

maximum levels of productivity and efficiency are attained. · Escalate to and work with application vendors and support providers to resolve issues where the IT service are unable to do this internally. · Support application configurations · Maintain applications through regular system management and upgrades (as required). · Ensure licenses are kept … up to date and consumption is monitored. · Deploy new versions of software to end users in conjunction with Operations and Service Delivery teams. · Work to find application rationalisations & savings where applicable · Provide user training and materials where applicable. · Proactively identify upcoming issues related to applications and work with … Operations, Infrastructure and Service Delivery teams to resolve them. · Have an awareness of cyber security best practice and ensure applications are maintained with this in mind at all times. · Manage and maintain application interfaces, exports and imports, and ensure their smooth running where required. · Analyse data from systems More ❯

to muck-in and support your colleagues. Most of all, you will be a vital team member on the front line of our IT service delivery. Qualifications and Education 1 Educated to GCE A level or equivalent standard. Experience of IT, communications, telephony (Teams) and mobile devices, including mobile … in use in the authority to carry out IT and/or telephone equipment installations and software upgrades. Experience of Teams and Sharepoint. ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst More ❯

support the maintenance and developments to the levels of service. This post holder will be required to focus on the technical support front line service within the End User Computing environment. The role is at the forefront of delivering first line activities providing first class resolution of all related … tickets and service requests received in an efficient and effective manner. The post holder will also be part of the wider Digital Service team being able work inter departments for tickets and service requests to keep the continuation of offering a customer service to internal and … hardware and software used across the Trust. This may be related to PC and peripheral hardware or software configuration, networking, or application specific. If service requests cannot be resolved within the first line service, then escalate them as appropriate to the other sections of Digital Services. Partake in More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯

Cards NGCB platform team. You will be part of a dynamic team responsible for providing advanced technical support. You will be responsible for the delivery of the development, project leadership, quality, and timely delivery of the project. Manage scope of projects from inception to closure. Define, develop and … control project scope and mitigate risks. Ensure project team are delivering to configuration, development, and methodology standards. Develop the release strategy and implement. Ensure delivery processes are efficient and cost effective. Have a deep understanding of AWS technology stack to drive end to end architecture and engineer the solutions … with the development team keeping delivery timelines in mind What Were Looking For Good technical experience in Java, Backend & Cloud( preferable AWS) architecture. Extensive handson and provide technical direction to development teams Strong understanding of SDLC and Architecture. Extensive background in development and delivering complex projects throughout the lifecycle. More ❯

We are recruiting for an SC Cleared First Line Analyst for a leading IT Service provider based in Nottingham. We are looking for a Security Cleared First Line A nalyst to work in the Second Line Service Desk team supporting delivery of a 24/7 x … service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. You will provide technical support and service delivery to the company's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to More ❯

About the role The Business process analyst will lead colleagues through business process design to enable a smooth transition from current to future service delivery that reflects changes to operating model design, technology and business requirements as required. This role will identify inefficiencies, bottlenecks and areas for improvement … or to support continuous improvement. This will involve analysing the current processes and identifying opportunities for optimisation to establish a consistent, streamlined and efficient service that meets customer and user need. Key to this role will be skills and relationship building to collaborate with colleagues to identify touchpoints and … Ensure operational improvement submissions move through to IT/Product acceptance and delivery. Define & maintain the requirement gathering & impact assessment process/toolsets. Ensure service requirement traceability through the delivery lifecycle is maintained. Documentation of all data items impacted by operational process changes and migrations. Detailed business analysis More ❯

joining a forward-thinking organisation that plays a vital role in supporting a diverse and dynamic community. With a strong commitment to innovation and service excellence, this organisation is investing significantly in its digital infrastructure to support long-term strategic goals. The environment is collaborative, values-driven, and offers … the opportunity to make a meaningful impact. Your new role As Head of Information Technology, you will lead the strategic and operational delivery of IT services across the organisation. Reporting directly to the COO, you'll be responsible for shaping and implementing the IT strategy, overseeing infrastructure, applications, and … service delivery, and ensuring robust governance, security, and compliance. You'll manage a team of around 19 IT professionals and oversee a recurrent budget of approximately £1.7 million, with capital investments averaging £3 million annually. Your leadership will drive innovation, efficiency, and a high standard of service More ❯

Analyst professional? An opportunity exists with our client. This position is part of a regional IT team responsible for ensuring the efficient and effective delivery of IT services to our EPD business partners within Northern Ireland. Role: As an IT Analyst, you will ensure effective service delivery … infrastructure of IT systems, Vulnerability and asset management within the EAME region. Roles & Responsibilities: As an IT Analyst, you will be responsible for the delivery of IT services, including system and infrastructure support, Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas. You will be More ❯

Analyst professional? An opportunity exists with our client. This position is part of a regional IT team responsible for ensuring the efficient and effective delivery of IT services to our EPD business partners within Northern Ireland. Role: As an IT Analyst, you will ensure effective service delivery … infrastructure of IT systems, Vulnerability and asset management within the EAME region. Roles & Responsibilities: As an IT Analyst, you will be responsible for the delivery of IT services, including system and infrastructure support, Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas. You will be More ❯

Assist in the procurement of IT resources. Assist with day-to-day operation of IT equipment owned by the authority. Triage and report, through service desk, issues supported by service desk resolver groups i.e., enterprise solutions, infrastructure and security, providing second line support. Carry out installation of software … and upgrades. Liaise with service users and peers to ascertain IT support requirements Provide advice to service users. What You'll Need to Succeed Teamwork: Work effectively in a team structure to support service delivery of technical field services. Work request management: Monitor, respond to, and More ❯

for 12 months initially and a hybrid role. The SPEN Cyber Security team is responsible for the development of the Identity and Access Management service, which is utilised to provision, monitor and maintain core user identities and corresponding entitlements across SPEN systems. This role will help to support the … Solutions • Application Provisioning - for the scope of applications managed by the IAM team. • Work directly with 3rd party suppliers to deliver projects • Support the delivery of the IAM Vision/Roadmap • Work with colleagues and stakeholders to design IAM services that meet the desired controls and provide a positive … customer experience. • Seeking continuously and proactively to improve quality of analysis, service delivery, and/or business decision making. • Undertaking an analysis of a range of data sources, to produce options and recommendations for a workable solution and drive action from key decision makers Key Skills/Experience More ❯

and departments. The IT Services team supports thousands of users and manages a wide range of systems, applications, and infrastructure. The organisation values innovation, service excellence, and continuous improvement in its digital operations. Your new role As an IT Supplier Support Officer, you will play a key role in … managing IT contracts and supplier relationships. Reporting to the IT Supplier and Licencing Team Manager, you'll be responsible for monitoring service-level agreements, supporting software licencing and asset management, and ensuring that procurement processes are efficient and compliant. You'll act as a liaison between internal stakeholders and … to succeed To be successful in this role, you should have: A degree or equivalent experience in a relevant field Solid understanding of IT service delivery in medium to large organisations Experience with ITIL service management, SLAs, and supplier engagement Familiarity with software licencing and contract management More ❯

infrastructure, and technical problem-solving to join our EPR programme. Your role, as EPR Infrastructure Lead, will be to lead and support the technical delivery of desktop, mobile, and printing device services. Main duties of the job Under the direction of the Head of Acute and Core Technology Services … and the Technical Project Manager you will be responsible for the delivery of various elements of the end user computing environment and supporting infrastructure required for successful deployment of our Oracle Millenium EPR platform. Working with the desktop, mobile and service operations teams you will coordinate the deployment … stated closing date if we receive a high number of applications. Job description Job responsibilities Lead on and support the technical aspects of client delivery for desktop, mobile and printing devices Lead on the delivery and configuration of fixed and wireless networking infrastructure for client and mobile devices More ❯

and support rationalisation projects across network infrastructure. Youll help shape financial strategy in a technology-led environment, with a focus on rationalising networks, improving service delivery, and supporting strategic migrations. Key Responsibilities: Conduct detailed financial analysis to identify cost-saving opportunities and efficiency improvements. Create and maintain financial More ❯

in order to respond to increasing demand of cardiology and respiratory care.In addition the post holder will contribute to the provision of the outpatient service for general cardiology. The post holder will look after patients with a variety of general and specialist Cardiology conditions offering an excellent exposure for … and study. This post will allow successful candidates to develop their clinical skills and experience in a hospital with a track record of innovative service delivery, excellence in training and clinical research. The University Hospitals of Leicester is one of the largest and busiest teaching trusts in England … members of staff, providing services to 1 million people across Leicestershire and Rutland with all three hospitals delivering an acute general hospital service About us Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years More ❯

Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs and service delivery. Manage client expectations and uphold company commitments to ensure client satisfaction. About The Candidate To be successful in this role you will need More ❯