1 to 25 of 26 Contract Service Delivery Jobs in the UK excluding London

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support ...

months to start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service outcomes … United Kingdom, Italy and Japan, integrating the contribution of teams, client teams and third-party suppliers. Key accountabilities Own the end-to-end service management relationship and provide clear accountability for global service outcomes, without displacing the contractual accountability of individual service providers. Lead global service ...

title: Service Transition Lead Contract type: Fixed Term (24 Months) Location: Manchester Salary: Manchester £55,000 - £60,000 Working arrangements: Hybrid, with a minimum of 2 days per week in the office Support the successful transition of critical technology services that support millions of learners across the UK. This … opportunity to take a leading role in the delivery of technology change across AQA. You'll work with senior technology leaders, project teams and operational stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced ...

seeking a DV Cleared Data Engineer to support a long-term defence programme. You will develop and maintain data solutions within Azure, supporting enterprise service integration, operational reporting, service performance monitoring and data-driven decision-making. Working alongside service architects, service management teams and technical stakeholders … will help ensure data is accurate, secure and aligned with enterprise service delivery requirements. Key Responsibilities Develop and maintain data pipelines and integration solutions within Azure. Integrate and transform data from multiple enterprise systems. Support operational reporting, service performance metrics, KPIs and SLA reporting. Improve data quality ...

Service Operations Manager - SC Cleared We are seeking an experienced Service Operations Manager to take ownership of day-to-day service management across a complex, multi-supplier IT environment. This is a key operational role, responsible for ensuring services are delivered effectively, consistently and to a high … standard. You will work across Service Desk, End User Compute, technical teams and suppliers, driving strong service performance, governance and continuous improvement. What you'll be doing Lead daily and weekly operational governance across IT service management activities. Coordinate Service Desk, End User Compute, regional teams ...

seeking an experienced Change, Release & Service Introduction Manager to own and govern the Change Enablement, Release Management and Service Introduction processes across a complex, multi-supplier, security-conscious environment. You will ensure that production changes, releases and new services are assessed, authorised, implemented and transitioned into live operation … safely and effectively. Working across technical teams, suppliers, service delivery, security and operations functions, you will balance the need for agility with the need for service stability, compliance and operational control. Key Responsibilities Own and continuously improve the Change Enablement process and governance framework. Chair ...

translate these into digital, data and technology requirements that deliver measurable outcomes. Working across the organisation, you'll identify opportunities for digital transformation and service improvement, helping to shape demand, prioritise requirements and ensure technology delivers genuine value. Key responsibilities of the Business Relationship Manager will include * Acting … strategic interface between DDaT and key business areas * Building strong relationships with senior stakeholders and service leads * Understanding business priorities, challenges and opportunities and translating these into clear DDaT requirements * Supporting the development and delivery of digital roadmaps aligned to organisational priorities * Capturing, assessing and prioritising demand ...

primary on-site IT support contact, providing hands-on technical assistance to local users while working closely with a wider UK-based Service Operations team. The role will involve troubleshooting hardware and software issues, managing ServiceNow tickets and taking ownership of local laptop builds, configuration and deployment. Key Responsibilities … walk-up and scheduled assistance. Diagnose and troubleshoot hardware, software, Windows operating systems and basic network connectivity issues. Log, manage and resolve incidents and service requests through ServiceNow. Ensure tickets are accurately documented and users receive regular updates. Resolve technical issues locally wherever possible, escalating more complex incidents when ...

This is a multi-functional role that works with a Product Team to deliver business value through a high quality product using optimized-flow delivery models based on Agile practices such as Scrum and Kanban. • SAP S&A DevOps Engineers will be involved in supporting users, defining new features … Security solutions their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. • Responsible for adhering to standards, governance and best practices set out by the Product Architects, and responsible for mitigating technical debt/ ...

critical incident response and problem management within a complex, enterprise-scale IT environment. You will act as the central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause … investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident and decisive individual who can operate under pressure, manage senior stakeholders and coordinate multiple technical teams across a complex, multi-supplier environment. ***Please note - Due to the nature of the client ...

requirements, this is a fully office-based position in Stevenage. Key Responsibilities Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery. Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure. Create and maintain build documentation, work instructions, and operational … data centres. Maintain and update gold build images. Perform Windows Server patching, upgrades, and routine maintenance activities. Monitor and report on infrastructure capacity and service performance. Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities. Investigate, diagnose, and resolve infrastructure and customer issues ...

Join Ofwats IT Service Delivery & Partnering Team as a Digital Project Manager * Office Location : Birmingham (B5 4UA) with hybrid working* About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector … shape several key technology initiatives that will have a lasting impact across Ofwat. We are looking for a project professional who combines strong delivery discipline with excellent stakeholder management skills and who can confidently lead complex technology projects from concept through to successful implementation. You will be responsible ...

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...

with scope, milestones, future state operating models and strategic objectives. Identify and escalate risks, gaps, issues and opportunities across functional areas, including impacts on service delivery, policy intent, data ownership and business readiness. Provide structured, evidence led analysis to support decision-making, framing options, implications and recommendations … tracking progress against critical path milestones from design through to readiness and transition into service. Coordinate with workstream and project leads to ensure functional delivery remains on track, balancing pace with quality and design integrity. Ensure functional risks and dependencies are visible at programme and departmental governance and actively ...

ServiceNow HRSD Solution Architect Seeking a ServiceNow HRSD Solution Architect to lead the transformation of an existing HR Service Delivery environment towards a scalable, maintainable, and ServiceNow best-practice operating model. The focus will be on reducing customisation, removing technical debt, increasing adoption ...

technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This role is pivotal in maintaining high levels of customer satisfaction by efficiently … handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem-solving skills, effective communication, and the ability to work collaboratively to ensure ...

will provide technical support across server and operating systems, virtualisation, cloud infrastructure and core Microsoft technologies, while working closely with internal ICT teams, service providers and technical stakeholders to resolve issues and continually improve service delivery. Key responsibilities of the Platform Engineer will include Providing support and administration … taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting the implementation of infrastructure strategies, policies and service improvements Contributing to the preparation and delivery of new or changed IT services, ensuring adherence to change management processes Working collaboratively with other ...

Dual National Sector: Government body Your new company You will be working with a government body on the Martyn's Law digital service. The service will enable organisations and individuals to understand whether Martyn's Law applies to them, submit required notifications and interact with regulatory processes. Your … Lead Performance Analyst, you will establish and embed a performance measurement capability for the Martyn's Law digital service.Working across product, user research, service design, engineering and SIA operational teams, you will define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. This ...

supporting NATO Federated Applications and military operational environments. You will be responsible for maintaining, supporting and troubleshooting critical applications and their underlying infrastructure, ensuring service availability and operational effectiveness across secure networks. Key Responsibilities Provide 3rd and 4th line application and infrastructure support within a secure Defence environment. Support … Troubleshoot connectivity, authentication and application performance issues across secure networks. Maintain technical documentation, operating procedures and configuration records. Work closely with infrastructure, application and service delivery teams to maintain operational capability. Technical Skills & Experience Essential: Strong Windows Server and Wintel infrastructure experience. Experience supporting enterprise applications within secure ...

where investment is continuous and substantial, technology is leading edge. Job Role – Electronics Technician (CompEx) The Electronic Technician is responsible for ensuring on-time delivery of equipment as per operational demands. The Electronic Technician improves maintenance related nonproductive time ratio of the Product Line's assets within the Maintenance … Product Line standards. • Participate in the continuous improvement culture, initiatives and improvement plans within the MB to improve asset utilization and cost of service delivery (CoSD). • Participate in continuous improvement efforts to improve asset turnaround time, which includes reducing downtime due to maintenance, parts and return authorization ...

proposed processes to identify opportunities for automation, simplification and operational improvement. Analyse integrations and interactions across investment platforms, internal business systems and third-party service providers. Document data flows, data mapping and data lineage, including data sources, destinations, transformations, dependencies and reconciliation points. Investigate exception handling, operational failures … system design, integration architecture and operational needs. Produce high-quality documentation and analysis artefacts to support solution design, development, testing, implementation and ongoing operational service delivery. Facilitate workshops with stakeholders and SMEs to validate current-state processes, identify gaps and define future-state solutions. Challenge existing processes and proposed ...

Location: Glasgow - hybrid working Start Date: ASAP The Opportunity We are seeking an experienced Cloud Technical Specialist to support cloud engineering and managed services delivery within a large enterprise environment. This is a senior technical role combining cloud architecture, hands-on engineering and technical leadership. You will … cloud infrastructure, automation and platform engineering. We are looking for someone with broad technical expertise who can move comfortably between architectural design, hands-on delivery and guiding other engineers. Key Responsibilities Cloud Architecture and Engineering Design, implement and support cloud infrastructure and platform solutions, with a strong focus ...

contract) About the Role We are seeking an experienced Senior User Researcher to support the development and improvement of digital services within a complex delivery environment. You will work alongside multidisciplinary teams to understand user needs, conduct research and provide insights that influence the design and delivery … across digital products and services. Conduct qualitative and quantitative research using appropriate methodologies. Analyse findings and communicate actionable recommendations. Collaborate with product, design and delivery teams in an Agile environment. Engage with stakeholders to ensure user needs inform service improvements. Promote effective research practices and support the development ...

Contract | Remote with occasional Bristol travel | Inside IR35 | £550/day (Umbrella) Were looking for an experienced Power Platform Developer to support the delivery of innovative digital solutions within a large-scale public sector environment. This is an excellent opportunity to work on the digitisation of business-critical processes … user stories to define effective technical solutions. Troubleshoot issues and resolve faults in line with agreed processes. Support continuous improvement of development practices and service delivery. Essential Skills & Experience Strong experience across the Microsoft Power Platform suite. Proven track record delivering Power Apps solutions. Experience developing Power Automate workflows. ...

through the SC vetting process We are seeking an experienced Solaris Engineer to join a senior-level Solaris team responsible for delivering both Managed Service and Project activities across a complex infrastructure environment. The team provides support across Live, Development and Test environments, while also delivering change and project … Deliver infrastructure change activity and project-based work. Support migration and transformation initiatives. Work collaboratively within a Managed Services team to maintain and improve service delivery. Participate in out-of-hours activities when required to support project implementations. Skills & Experience Required: Strong working knowledge of Solaris 10 and Solaris ...