1 to 25 of 56 Contract Service Delivery Jobs in the UK excluding London

Technical Service Delivery Manager - Defence (Ref: 1782) Contract initially until 28/02/2027 Luton (1-2 days onsite per week, rest remote) 92.66ph, UMB inside IR35 Important: SC level Security Clearance must be in place on submission due to urgency of contract This contract is working … Eyes Only" projects, meaning you have to be sole British in order to be suitable. We are seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams ...

Technical Service Delivery Manager Location: Luton Rate: Up to 90 per hour (Inside IR35) Contract: 6-month Contract The Role: As the Technical Service Delivery Manager, you'll be required to support the delivery of technical services within a Defence environment by acting … interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level of UK security clearance Key Responsibilities Manage technical incidents through to resolution, ensuring timely progression ...

Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to £577.76 p/d Umbrella inside IR35 Role purpose/summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking … environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient ...

Inside IR35 Requires Active SC Clearance We are seeking a talented Senior Data Scientist to join a multidisciplinary analytics team supporting the delivery and transformation of services within the Later Life Service Group. The team delivers insight, advanced analytics, Machine Learning, and Artificial Intelligence solutions that help improve … services, support strategic decision-making, and drive measurable outcomes. Working closely with stakeholders across Service Delivery, Digital, and Transformation teams, you will play a key role in solving complex business challenges through the use of data science and analytical techniques. This is an opportunity to work with large ...

Government and UK Government reporting requirements. Considerable resource continues to be invested in resolving these issues and maximising the effectiveness of the system. The service will also shortly be implementing a new Welsh Government CRM system, which is expected to place further demands on both operational and ICT resources. … will also be a requirement for this specialist to identify, evaluation and implement new digital systems and software that can continue to enhance our service delivery and support outcomes for participants and employers. Proposed Job Purpose To provide dedicated ICT, systems and digital development support to the client ...

improve reporting, dashboards and management information solutions alongside the Performance and Business Manager Research, evaluate and implement new technologies and digital solutions to enhance service delivery and efficiency. Support procurement, implementation and roll-out of new systems and software to future proof the service. Provide specialist systems support … information governance and data management principles. Expected Outcomes Improved functionality, performance and utilisation of the CRM and other business systems to ensure that the service is able to report on many complex, fast paced, short term projects and remain relevant. Enhanced reporting capabilities and management information. Successful implementation ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

strategic and operational leadership across Digital Division, helping to shape and deliver the organisation's Digital, Data and ICT ambitions while ensuring the effective delivery of critical digital services. The Role The Interim Digital Division COO will lead the operational management of the Digital Division, providing leadership across digital … service delivery, technology operations, governance, financial management, programmes and people leadership. The role carries accountability for significant revenue and capital budgets, strategic supplier relationships, digital transformation programmes and the delivery of technology services that support policing across Scotland. Working closely with the CDIO, Police Scotland colleagues ...

Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders, project ...

quality customer experience through effective and timely support of end-user technology services. The role will provide technical support, troubleshooting and resolution for incidents, service requests and problems within agreed Service Level Agreements (SLAs). The post holder will identify recurring issues and service trends, take proactive … measures to improve service performance, and contribute to the continual improvement of EUD service delivery. The role will work closely with internal ICT teams, business stakeholders, third-party suppliers and end users to ensure the effective delivery of EUD services across multiple locations. Key Responsibilities Provide ...

Clearance process Shape How Critical Defence Programmes Are Delivered We're looking for an experienced Enterprise Architect to define and lead the delivery architecture behind some of our most strategic and complex programmes. This is a high-impact role where you'll sit at the centre of major bids … programme mobilisation activities, creating the operating model, governance framework and delivery ecosystem needed to turn ambitious customer outcomes into operational reality. Rather than focusing on individual technical solutions, you'll architect how entire enterprises deliver . Working across customers, consortium partners, suppliers and internal teams, you'll establish ...

ways of working enabled by the new S/4HANA environment Identify opportunities to simplify, standardise and improve end-to-end finance processes and service delivery Challenge existing processes and behaviours where these are not aligned to the future operating model Drive practical continuous improvement initiatives that deliver … technology and process teams to maximise the value of S/4HANA, MDM and tools such as ServiceNow Identify opportunities to improve automation, workflow, service management and operational visibility Ensure FSS teams understand and are equipped to operate effectively within the new technology and process landscape Build strong relationships ...

have a background managing large scale suppliers against agreed standards and SLAs? If so, apply now. This contract will see the Network & Infrastructure Service Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging … rewarding environment. The Network & Infrastructure Service Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead BAU service management, incident resolution and problem ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

looking for an experienced Cisco Telephony & Videoconferencing Team Lead to lead the delivery, support, and continuous improvement of our Cisco Collaboration environment. This role combines hands-on technical expertise with team leadership, taking ownership of Cisco telephony and video conferencing services in a global, customer-focused environment. Key Responsibilities … outages. Lead Cisco Telephony and Videoconferencing projects from design through implementation. Drive Major Incident, Problem Management, and Root Cause Analysis activities. Collaborate with customers, Service Delivery Managers, and technical teams to deliver high-quality services. Ensure knowledge transfer, technical standards, and operational excellence across the team. Maintain ...

Service Coordinator - Assisted Discharge Location: East Sussex Salary: £25,541 to £27,200 per annum, pro rata Hours: 17.5 per week Contract: 6 Months Fixed Term Contract Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle. Unfortunately we are unable to offer sponsorship … days are the same? Are you passionate about supporting people in crisis and making a real difference in your community? As a Service Coordinator , you'll be the vital link between hospital referrals and care at home. You'll manage a team of staff and volunteers, ensuring services ...

Technical Support Manager, you will lead the operational support, maintenance and resilience of high-availability Operational Technology systems. You will oversee service delivery and incident response while ensuring that patching, vulnerability remediation and planned maintenance activities are managed effectively. The role will also involve workforce planning, capability development … responsibilities Lead the operational support and maintenance of high-availability OT systems. Manage incident response, fault diagnosis, system recovery and operational resilience. Oversee service delivery across the supported OT environment. Coordinate OT patching, maintenance and vulnerability remediation activities. Plan and allocate technical resources according to operational requirements. ...

Delivery Manager - Public Sector Manchester - Hybrid (2 days per month onsite) 6-month initial contract Inside IR35 Day rate negotiable We're looking for an experienced Delivery Manager to join a major public sector digital transformation programme on an initial 6-month contract. You'll be working within … multidisciplinary digital team, helping to drive the successful delivery of complex digital products and services. You'll lead Agile delivery, remove blockers, manage risks and dependencies, and create an environment that enables teams to deliver effectively. We're looking for someone with: Strong experience as a Delivery ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Manager leads the HR Shared Servicesteamand is a key contributor to theevolutionof HR Operations across Vinarchy. This role is accountable not only for the delivery of efficient, accurate and compliant HR services, but also for evolving HR Operations into a scalable, data-driven and digitally enabled function that supports … critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. This will be a 12 month fixed term contract. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery ...

highly organised and commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. The role: Define the Strategy, Quantify the Targets and Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial ...

Title: DV Cleared Service Asset & Configuration Manager Location: Corsham (Onsite) Duration: 6 Months with possible extension Rate: Up to £500 per day via an approved umbrella company Must be willing and eligible to go through DV clearance process We are looking for an experienced Service Asset & Configuration Manager … programme supporting a critical secure environment. This is an excellent opportunity to play a key role in the development, governance, and continual improvement of Service Asset & Configuration Management processes across a complex multi-domain infrastructure. Working within a highly secure environment, you will take ownership of SACM activities, ensuring ...

contribution in a challenging and rewarding environment. The Head of Infrastructure/Senior Infrastructure Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead … service management, incident resolution and problem management Drive delivery of infrastructure programmes and projects Support technology transformation initiatives and roadmap delivery Manage suppliers and service partners against agreed SLAs Act as the senior escalation point for major incidents Work closely with Architecture, Engineering, Security and Service ...

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: 15 - 17 per hour PAYE basic, excluding holiday pay/19.89 - 22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...