Liverpool University Hospitals NHS Foundation Trust
a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre. We are looking for two Senior TechnicalSupport Engineers to join us for a fixed-term period with the option to extend further. There are many exciting projects that we're involved with at the … moment. Please get in touch if you are interested and would like more information. Main duties of the job To act as a senior member of the TechnicalSupport Team, providing specialist 2nd and 3rd line support and resolving incidents that are often highly complex in nature across multiple disciplines. The aim of this role is to … provide technicalsupport for the devices and systems used by LUHFT, resolving incidents passed from 1st line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
TechnicalSupport Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced TechnicalSupport Engineer to join our team. The successful candidate will be responsible for providing exceptional technicalsupport for a range of API-based software microservices and associated products … developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technicalsupport for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as More ❯
Job title – 2nd Line TechnicalSupport Analyst Location – London, SE1 (5 days in office) Contract – Temporary, 3-Month Full-Time Start Date – Asap About the Role We’re looking for a confident and experienced 2nd Line TechnicalSupport Analyst to join a busy service delivery team on a full-time, onsite basis for a 3-month … assignment.This role involves providing responsive and professional 2nd line technicalsupport across desktop systems and devices, while occasionally covering the service desk as needed to maintain service levels. You’ll be part of a customer-focused team delivering reliable support to users, including VIPs, across a variety of IT systems and services. Key Responsibilities: Provide 2nd line … support and escalate complex incidents as needed Resolve incidents and service requests in line with SLAs Deliver high-quality technicalsupport and maintain customer satisfaction Support hardware and software installations, changes, and patching Manage new starter/leaver setups and change requests Update asset records and ensure accurate documentation Cover service desk operations when required SupportMore ❯
IT TechnicalSupport Our client is looking for an experienced TechnicalSupport Engineer to join their fast-growing team – They are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. Key Skills required For this role you will need MUST have experience of SQL, UNIX (Preferably Linux) and … you only need to be able to read and understand it – You do not need to be proficient in coding with JavaScript. Additional job details Work on and resolve technical issues reported by internal and external customers. Maintain impeccable case hygiene and customer-related files and records. Customer Advocate providing support to users/administrators of our platform. … cause analysis for Product issues related to upgrades, cloning, tables, reporting, performance analytics etc. Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. A team player attitude to work efficiently in a collaborative environment. Experience required 2/3 years + of commercial experience within a busy TechnicalSupportMore ❯
TechnicalSupport Analyst 3 months contract Inside IR35 £15.88 per hour (umbrella) Location - Norwich with travel to other sites Candidate must have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced Technical Analyst with a background in asset management to support IT users … across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second-line technicalsupport to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technicalsupport to the organisation … umbrella) Location - Norwich with travel to other sites - Monday to Friday 9am to 5pm If you are an experienced IT individual with a proven track record of providing IT Support to end users and hold a valid UK driver license then this is the perfect opportunity for you. If the above seems of interest then please apply directly to More ❯
IT Support//Service Desk Analyst Engineer//Norwich//Contract//initial 3 months//£15.88 PAYE (£20 Umbrella) per hour REED Technology are working with a client who are looking for a skilled and motivated Digital Service Desk Analyst Engineer to join their Digital Services team, providing technicalsupport across … multiple sites. This is a hands-on, customer-focused role involving hardware and software support, asset management, and process improvement. Key Responsibilities: Deliver technicalsupport for end-user devices, software, and peripherals, including installation, upgrades, diagnostics, and repairs. Manage the lifecycle of IT hardware assets, including asset tagging, configuration, disposal, and CMDB updates. Carry out repairs and … configure smartphones/tablets using MDM tools. Support regular hardware audits and liaise with Commercial Services to maintain stock control. Contribute to IT projects, ensuring smooth implementation and transition of new technologies. Provide clear, user-friendly technical advice and training where needed. Promote best practices including ITIL principles and ensure compliance with Trust processes. What You’ll Need More ❯
new Service Desk and Proactive Monitoring teams to expanding its Delivery capabilities in delivering million pounds infrastructure and Back Office projects. Tech teams are undergoing a diverse range of technical training programme aimed at providing colleagues opportunity to develop their technical and leadership skills and support their career aspirations. The Role Holland & Barrett has been a trusted … name in health and wellness for over 150 years. H&B's IT Operations division is undergoing exciting new change, offering key support for the business including the rapidly growing in house development teams. Our team are proud to be part of the global workplace community here at H&B, with colleagues from all corners of the world. You … ll join our Tech Support team that looks after IT systems, software, and hardware for internal users at H&B. The position invites you into our small but dedicated team of experts to deliver support through our inhouse ticketing system. The Tech Support team works alongside the core vertices inside of the IT operations division, including IT More ❯
Mapped Recruitment is partnering with a client on their Interim Technical Advisor/IT Support hire to join their team on a 9-month FTC . This is not your typical hardware-focused IT support role — my client needs someone who can provide exceptional internal application support, especially across Business Central, Office 365, and in-house … tools. Key Responsibilities: Providing frontline support to colleagues across stores and offices Troubleshooting issues with Business Central , MS365, and custom business apps Liaising with external vendors to escalate and resolve technical issues Ensuring fast resolution of tickets while maintaining top-tier customer service Assisting occasionally with printer/device queries (minimal hardware involved) Adhere to IT security best … practices and assist in threat monitoring and mitigation. Key Requirements: 2–4 years' experience in IT support or application support roles Strong working knowledge of Microsoft 365 and SharePoint admin Exposure to Business Central or similar ERP tools (ideal, not essential) Ability to communicate clearly with non-technical users Comfortable managing and prioritising tickets in a fast More ❯
As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to different technologies and increases your ability to … progress your technical knowledge. As a Support Analyst at LM you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging … and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team and/or Infrastructure Team To complete company provided training to ensure you have what you need to fulfil your role To keep up to More ❯
As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to different technologies and increases your ability to … progress your technical knowledge. As a Support Analyst at LM you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging … and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team and/or Infrastructure Team To complete company provided training to ensure you have what you need to fulfil your role To keep up to More ❯
We are seeking a dedicated and skilled Technical Shopfloor Support professional to join our dynamic team at Airbus. In this role, you will accompany the production team and the Autonomous Production Team (APT) to ensure smooth operations on the shopfloor. You will play a crucial role in identifying, analysing, and solving technical issues that are beyond the … First Line Managers (FLM). Your expertise will contribute to continuous production enablement and operational excellence. Key Responsibilities Disruption Management: Identify and assess Non-Conformities (NC) on the shopfloor, support the creation and resolution of NCs, and follow up on the NC process. Continuous Improvement: Identify production issues, escalate unsolvable problems, analyse industrial systems and processes, and support … create specifications for new and existing jigs and tools, and ensure their calibration. Work Order Management: Flag blocked work orders, prioritise execution of Serial and Rework Work Orders, and support production discussions at PPC/Level 2 meetings. Environment, Health, and Safety (EHS): Ensure EH&S standards are applied, make EH&S rules transparent, and identify and solve Near More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
LA International Computer Consultants Ltd
Job Description Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items More ❯
Job Description Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items More ❯