Technical Support Contracts in the UK excluding London

Technical Support
UK > UK excluding London

The median Technical Support daily rate in the UK excluding London is £218, according to job vacancies posted in the 6 months leading up to 25 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
25 May 2025
Same period 2024 Same period 2023
Rank 298 262 387
Rank change year-on-year -36 +125 +18
Contract jobs requiring a Technical Support 43 127 47
As % of all contract jobs advertised in the UK excluding London 0.34% 0.62% 0.21%
As % of the Job Titles category 0.37% 0.67% 0.22%
Number of daily rates quoted 24 67 36
10th Percentile £140 £142 £120
25th Percentile £173 £149 £145
Median daily rate (50th Percentile) £218 £175 £175
Median % change year-on-year +24.29% - -30.00%
75th Percentile £275 £261 £313
90th Percentile £321 £350 £375
UK median daily rate £245 £210 £213
% change year-on-year +16.67% -1.18% -20.93%
Number of hourly rates quoted 3 19 6
10th Percentile £15.27 £11.83 £14.63
25th Percentile £15.29 £12.42 £15.20
Median hourly rate £15.50 £15.48 £18.41
Median % change year-on-year +0.13% -15.89% +10.67%
75th Percentile £21.88 £23.75 £21.17
90th Percentile £25.55 - £31.52
UK median hourly rate £24.00 £15.85 £22.86
% change year-on-year +51.42% -30.66% +21.86%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,759 18,887 21,593
% of contract IT jobs with a recognized job title 91.74% 92.46% 94.32%
Number of daily rates quoted 7,504 11,508 15,032
10th Percentile £213 £213 £225
25th Percentile £363 £363 £398
Median daily rate (50th Percentile) £475 £488 £500
Median % change year-on-year -2.56% -2.50% +5.26%
75th Percentile £575 £594 £600
90th Percentile £650 £688 £688
UK median daily rate £508 £525 £540
% change year-on-year -3.33% -2.78% +2.86%
Number of hourly rates quoted 818 2,329 1,092
10th Percentile £13.85 £12.50 £13.41
25th Percentile £17.30 £15.75 £17.72
Median hourly rate £26.31 £40.00 £42.50
Median % change year-on-year -34.23% -5.88% +112.50%
75th Percentile £62.50 £61.75 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £27.94 £36.50 £45.00
% change year-on-year -23.45% -18.89% +87.50%

Technical Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Technical Support in the UK excluding London

Technical Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Technical Support in the UK excluding London.

Daily rate trend for Technical Support in the UK excluding London

Technical Support
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Technical Support in the UK excluding London over the 6 months to 25 May 2025.

Daily rate histogram for Technical Support in the UK excluding London

Technical Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Technical Support in the UK excluding London.

Hourly rate trend for Technical Support in the UK excluding London

Technical Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the UK excluding London region over the 6 months to 25 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +30 12 £155 +3.33% 147
North of England +19 9 £220 -16.98% 115
East of England +13 9 £140 -57.58% 64
North West +11 8 £220 -4.35% 62
South West +7 6 £250 +51.52% 59
Wales - 3 £200 - 15
East Midlands -2 2 - - 58
Midlands -16 2 - - 113
Yorkshire +14 1 - - 41
Scotland +3 1 £275 +57.14% 14
Northern Ireland -6 1 - - 13
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 25 May 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Technical Support in the job title.

1 15 (34.88%) Windows
1 15 (34.88%) Social Skills
2 14 (32.56%) Security Cleared
2 14 (32.56%) Microsoft 365
3 13 (30.23%) Problem-Solving
3 13 (30.23%) SC Cleared
4 12 (27.91%) Active Directory
5 11 (25.58%) ITIL
6 10 (23.26%) Microsoft
7 9 (20.93%) Azure
8 8 (18.60%) SLA
8 8 (18.60%) Python
9 7 (16.28%) Microsoft Office
9 7 (16.28%) LAN
9 7 (16.28%) WAN
9 7 (16.28%) Computer Science
9 7 (16.28%) Degree
9 7 (16.28%) Windows 10
9 7 (16.28%) Entra ID
9 7 (16.28%) Computer Science Degree
10 6 (13.95%) Enterprise Software
10 6 (13.95%) ServiceNow
10 6 (13.95%) Android
10 6 (13.95%) Time Management
10 6 (13.95%) Firewall
10 6 (13.95%) Management Information System
11 5 (11.63%) Wi-Fi
11 5 (11.63%) Service Delivery
11 5 (11.63%) Remedy
11 5 (11.63%) VoIP

Technical Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.65%) Microsoft Exchange
2 1 (2.33%) SAS
2 1 (2.33%) SharePoint
Applications
1 7 (16.28%) Microsoft Office
2 5 (11.63%) Spreadsheet
3 1 (2.33%) Microsoft Excel
Business Applications
1 2 (4.65%) Remedy ITSM
2 1 (2.33%) Dynamics CRM
2 1 (2.33%) Oracle Applications
2 1 (2.33%) Oracle Assets
2 1 (2.33%) Oracle Cash Management
2 1 (2.33%) Oracle ERP
2 1 (2.33%) Oracle Payables
2 1 (2.33%) Oracle Receivables
2 1 (2.33%) Oracle Subledger Accounting
Cloud Services
1 14 (32.56%) Microsoft 365
2 9 (20.93%) Azure
3 7 (16.28%) Entra ID
4 3 (6.98%) SaaS
5 2 (4.65%) OCI
6 1 (2.33%) AWS
6 1 (2.33%) Power Platform
Communications & Networking
1 7 (16.28%) LAN
1 7 (16.28%) WAN
2 6 (13.95%) Firewall
3 5 (11.63%) VoIP
3 5 (11.63%) Wi-Fi
4 3 (6.98%) DNS
4 3 (6.98%) Internet
4 3 (6.98%) TCP/IP
4 3 (6.98%) Wireless
5 2 (4.65%) HTTP
5 2 (4.65%) iSCSI
5 2 (4.65%) Remote Desktop
6 1 (2.33%) DHCP
6 1 (2.33%) Softphone
6 1 (2.33%) Structured Cabling
Database & Business Intelligence
1 5 (11.63%) SQL Server
2 1 (2.33%) DB2
2 1 (2.33%) Microsoft Analysis Services
2 1 (2.33%) MySQL
2 1 (2.33%) Oracle BI Publisher
2 1 (2.33%) Oracle Database
2 1 (2.33%) Power BI
2 1 (2.33%) Power Query
2 1 (2.33%) Relational Database
2 1 (2.33%) Sisense
2 1 (2.33%) SQL Server Analysis Services
2 1 (2.33%) SQL Server Reporting Services
2 1 (2.33%) Tableau
General
1 15 (34.88%) Social Skills
2 5 (11.63%) Public Sector
3 3 (6.98%) Finance
4 2 (4.65%) Legal
4 2 (4.65%) Telecoms
5 1 (2.33%) Analytical Skills
5 1 (2.33%) Financial Institution
5 1 (2.33%) French Language
5 1 (2.33%) General Ledger
5 1 (2.33%) Italian Language
5 1 (2.33%) Military
5 1 (2.33%) Organisational Skills
5 1 (2.33%) Police
5 1 (2.33%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.33%) .NET
1 1 (2.33%) .NET Framework
1 1 (2.33%) MDX
1 1 (2.33%) Middleware
Miscellaneous
1 6 (13.95%) Enterprise Software
1 6 (13.95%) Management Information System
2 2 (4.65%) CMDB
2 2 (4.65%) Data Protection Act
2 2 (4.65%) Driving Licence
2 2 (4.65%) IVR
2 2 (4.65%) Onboarding
2 2 (4.65%) Self-Motivation
3 1 (2.33%) Hedge funds
3 1 (2.33%) Security Posture
3 1 (2.33%) Smartphone
Operating Systems
1 15 (34.88%) Windows
2 7 (16.28%) Windows 10
3 6 (13.95%) Android
4 4 (9.30%) Linux
5 3 (6.98%) Mac OS
5 3 (6.98%) Windows Server
6 2 (4.65%) Windows Server 2016
7 1 (2.33%) Apple iOS
7 1 (2.33%) Unix
Processes & Methodologies
1 13 (30.23%) Problem-Solving
2 11 (25.58%) ITIL
3 7 (16.28%) Computer Science
4 6 (13.95%) Time Management
5 5 (11.63%) Service Delivery
5 5 (11.63%) Software Engineering
5 5 (11.63%) Stakeholder Management
5 5 (11.63%) System Testing
5 5 (11.63%) Task Automation
6 4 (9.30%) Agile
6 4 (9.30%) Customer Service
6 4 (9.30%) ITSM
7 3 (6.98%) Analytics
7 3 (6.98%) Asset Management
7 3 (6.98%) Disaster Recovery
7 3 (6.98%) Information Security
7 3 (6.98%) Knowledge Management
7 3 (6.98%) Line Management
7 3 (6.98%) Problem Management
7 3 (6.98%) Project Delivery
Programming Languages
1 8 (18.60%) Python
2 5 (11.63%) Java
3 3 (6.98%) SQL
4 2 (4.65%) PowerShell
4 2 (4.65%) T-SQL
5 1 (2.33%) Perl
Qualifications
1 14 (32.56%) Security Cleared
2 13 (30.23%) SC Cleared
3 7 (16.28%) Computer Science Degree
3 7 (16.28%) Degree
4 2 (4.65%) A+ Certification
5 1 (2.33%) ECDL
5 1 (2.33%) ITIL Certification
5 1 (2.33%) ITIL Foundation Certificate
5 1 (2.33%) MCP
Quality Assurance & Compliance
1 8 (18.60%) SLA
2 1 (2.33%) QA
System Software
1 12 (27.91%) Active Directory
2 2 (4.65%) Microsoft Virtual Server
2 2 (4.65%) Virtual Servers
Systems Management
1 4 (9.30%) Microsoft Intune
2 1 (2.33%) SCCM
Vendors
1 10 (23.26%) Microsoft
2 6 (13.95%) ServiceNow
3 5 (11.63%) Oracle
3 5 (11.63%) Remedy
4 3 (6.98%) Cisco
5 2 (4.65%) Apple
5 2 (4.65%) Dell
5 2 (4.65%) HP
5 2 (4.65%) Sophos
6 1 (2.33%) IBM
6 1 (2.33%) JDA
6 1 (2.33%) MicroStrategy