3 of 3 Contract Service Management Jobs in West London

Contract Programme Director Enterprise ServiceNow & Service Transformation We are seeking an established, execution-focused Programme Director to serve as the operational and strategic backbone for a high-profile, multi-million-pound digital transformation. This massive initiative centers on migrating a complex customer service management infrastructure from legacy … execution discipline, managing critical operating-model changes, resolving delivery risks, and enforcing robust governance across multiple workstreams, functions, and geographies. Key Responsibilities: Programme Orchestration & Service Transformation : Take end-to-end ownership of the integration roadmap as the program transitions from design to implementation, driving tangible service transformation ...

Senior Project Manager Service & ServiceNow Transformation We are seeking a strong, business-focused Senior Project Manager Service & ServiceNow Transformation responsible for the hands-on, end-to-end delivery of a critical data migration workstream within a major enterprise Service Transformation Programme . Accountable for driving ServiceNow-enabled … service transformations, this role translates strategic roadmaps into high-performance execution. The successful candidate will navigate complex, cross-functional environments , managing critical interdependencies across Service, Operations, and Technology teams to ensure successful operational readiness and business adoption. Key Responsibilities: Take absolute, end-to-end ownership of project delivery ...

reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. … strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management ...