Service Management Contract Job Trends in West London

Service Management
London > West London

The table below provides summary statistics and contractor rates for jobs advertised in West London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 22 October 2025, with comparisons to the same periods in the previous two years.

6 months to
22 Oct 2025
Same period 2024 Same period 2023
Rank 35 36 36
Rank change year-on-year +1 0 0
Contract jobs citing Service Management 6 1 18
As % of all contract jobs in West London 2.14% 0.40% 3.50%
As % of the Processes & Methodologies category 2.47% 0.44% 3.85%
Number of daily rates quoted 2 1 10
10th Percentile £284 - £276
25th Percentile £334 - £441
Median daily rate (50th Percentile) £425 £400 £528
Median % change year-on-year +6.25% -24.17% -0.94%
75th Percentile £522 - £573
90th Percentile £576 - £582
London median daily rate £504 £500 £550
% change year-on-year +0.75% -9.09% -

All Process and Methodology Skills
West London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West London.

Contract vacancies with a requirement for process or methodology skills 243 226 467
As % of all contract IT jobs advertised in West London 86.79% 89.33% 90.86%
Number of daily rates quoted 143 157 378
10th Percentile £204 £300 £229
25th Percentile £310 £400 £425
Median daily rate (50th Percentile) £423 £475 £550
Median % change year-on-year -11.05% -13.64% +6.38%
75th Percentile £500 £575 £643
90th Percentile £558 £631 £758
London median daily rate £540 £550 £575
% change year-on-year -1.82% -4.35% -2.13%
Number of hourly rates quoted 29 17 20
10th Percentile £25.03 £19.70 £39.19
25th Percentile - £23.80 £54.06
Median hourly rate £25.15 £29.00 £69.50
Median % change year-on-year -13.28% -58.27% +265.79%
75th Percentile £34.27 £65.00 £88.13
90th Percentile £43.75 £70.80 £90.00
London median hourly rate £30.25 £38.07 £39.63
% change year-on-year -20.54% -3.92% +1.77%

Service Management
Job Vacancy Trend in West London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in West London.

Service Management job vacancy trend in West London

Service Management
Daily Rate Trend in West London

Contractor daily rate distribution trend for jobs in West London citing Service Management.

Contractor daily rate distribution trend for jobs in West London citing Service Management

Service Management
Daily Rate Histogram in West London

Daily rate distribution for jobs citing Service Management in West London over the 6 months to 22 October 2025.

Daily rate histogram for Service Management in West London

Service Management
Hourly Rate Trend in West London

Contractor hourly rate distribution trend for jobs in West London citing Service Management.

Contractor hourly rate distribution trend for jobs in West London citing Service Management

Service Management
Contract Job Locations in West London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West London region over the 6 months to 22 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hillingdon - 1 - - 1
Service Management
London

Service Management
Co-Occurring Skills & Capabilities in West London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (16.67%) Microsoft Exchange
Business Applications
1 1 (16.67%) Remedy ITSM
Cloud Services
1 1 (16.67%) Azure
1 1 (16.67%) Microsoft 365
Communications & Networking
1 1 (16.67%) iSCSI
1 1 (16.67%) VPN
General
1 2 (33.33%) Public Sector
2 1 (16.67%) Local Government
2 1 (16.67%) Social Skills
2 1 (16.67%) Telecoms
Job Titles
1 2 (33.33%) Lead
2 1 (16.67%) 2nd Line Engineer
2 1 (16.67%) 2nd Line Support
2 1 (16.67%) 2nd Line Support Engineer
2 1 (16.67%) Administrator
2 1 (16.67%) IT Engineer
2 1 (16.67%) IT Support
2 1 (16.67%) IT Support Engineer
2 1 (16.67%) Network Engineer
2 1 (16.67%) Network Operations Engineer
2 1 (16.67%) Operations Engineer
2 1 (16.67%) Service Manager
2 1 (16.67%) Service Transition Manager
2 1 (16.67%) Support Engineer
2 1 (16.67%) Systems Administrator
2 1 (16.67%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (33.33%) EDI
Miscellaneous
1 2 (33.33%) Onboarding
2 1 (16.67%) Management Information System
Operating Systems
1 1 (16.67%) Android
1 1 (16.67%) Apple iOS
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
1 1 (16.67%) Windows Server
Processes & Methodologies
1 4 (66.67%) ITSM
2 3 (50.00%) Continuous Improvement
2 3 (50.00%) ITIL
3 2 (33.33%) Backlog Prioritisation
3 2 (33.33%) Client Onboarding
3 2 (33.33%) Process Improvement
3 2 (33.33%) Stakeholder Engagement
4 1 (16.67%) Customer Service
4 1 (16.67%) Decision-Making
4 1 (16.67%) Network Management
4 1 (16.67%) Network Performance Management
4 1 (16.67%) Performance Management
4 1 (16.67%) Problem Management
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Project Management
4 1 (16.67%) Quality Management
4 1 (16.67%) Release Management
4 1 (16.67%) Stakeholder Management
Programming Languages
1 2 (33.33%) ActionScript
1 2 (33.33%) ActionScript 2.0
Qualifications
1 1 (16.67%) ITIL Certification
1 1 (16.67%) Security Cleared
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) Virtual Desktop
2 1 (16.67%) VMware ESXi
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) vSphere
Systems Management
1 1 (16.67%) Microsoft Intune
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) Remedy
2 1 (16.67%) ServiceNow
2 1 (16.67%) VMware