Application Specialist
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Technology
categorising it and agreeing to sign off by the customer. Monitoring and tracking - Tracking the progress of the incident and keeping the customer informed of progress. Responding within agreed SLA's to all queries and incidents. Achieve a consistent quality of service i.e. hitting targets set. Provide routine advice to customers on the system, products and services. Accurate recording of More ❯
Employment Type: Contract
Posted: