of operational processes that enable effective service delivery. Desirable Skills: Relevant professional certifications in IT service management or working towards the required levels (e.g. ITIL 4). Experience working in digital delivery within a regulatory environment. Experience of GDS assessments and knowledge of GDS service standards. Experience setting up a More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
and future-of-work trends. Education: Bachelor's degree in business, Computer Science, Engineering, or a related field or extensive experience in network environments. ITIL Practitioner certification desirable. Experience: 5+ years of experience in product management in a networks environment. Proven track record of launching successful products from inception to More ❯
experience) Microsoft Certified: Endpoint Administrator (MD-102) Microsoft 365 Certified: Enterprise Administrator Expert (MS-100 + MS-101) Microsoft Certified: Azure Administrator or Architect ITIL® v4 Foundation or Intermediate Location & Travel This is a UK-based role with a hybrid working model : primarily remote (up to 90%) with occasional travel More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
NST Recruitment Ltd
degree/qualification Windows (10 & 11 knowledge) Office 365 Active Directory Some Azure Desirable skills as Second Line Support Engineer Microsoft certifications SCCM Migrations ITIL FS, Banking This is an exceptional Junior/Graduate Support Engineer opportunity to work with a leading company, with great rates and longevity on offer. More ❯
Cardiff, Butetown Community, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
tools like MS Project, Azure DevOps, ServiceNow, SharePoint Nice to have: Experience delivering projects into internal support/ops teams Familiar with ITSM and ITIL frameworks Start date is flexible but ASAP preferred. More ❯
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Kinect Recruitment Ltd
Skills Exposure to Active Directory, asset management tools, or basic scripting Familiarity with cybersecurity frameworks or certifications (e.g., CompTIA Security+, Cisco CyberOps) Knowledge of ITIL, ISO 27001, or IT security standards Interest in server environments (Windows/Linux), remote support tools, and software deployment More ❯
Active Directory knowledge & also Azure Active Directory - proficient in User and Group Admin Tasks - Microsoft Intune - Understanding of TCP/IP Networking, DNS & DHCP. - ITIL based environment experience would be ideal. - Experience of supporting M365 Services (Teams, SharePoint and One Drive) - Outstanding Customer Service skills. - Excellent communication skills and performs More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Active Directory knowledge & also Azure Active Directory - proficient in User and Group Admin Tasks - Microsoft Intune - Understanding of TCP/IP Networking, DNS & DHCP. - ITIL based environment experience would be ideal. - Experience of supporting M365 Services (Teams, SharePoint and One Drive) - Outstanding Customer Service skills. - Excellent communication skills and performs More ❯
you" behavioural standards Training and Qualifications Essential Awareness of automation methodologies (e.g., ROM2) Strong understanding of process analysis and optimisation techniques Desirable Awareness of ITIL Service Management methodology Microsoft Project qualification or training Experience Essential Knowledge of data protection and governance policies related to automation (e.g., GDPR, Freedom of InformationMore ❯
stakeholders. Experience with EA governance, project management principles, and working in global teams. Bonus Skills Familiarity with AWS, GCP, Databricks, and M365. TOGAF and ITIL certifications. Understanding of GDPR and ISO 27001. Why Join Us? Be part of a collaborative, forward-looking culture with global reach and innovation at its More ❯
is desirable. Ability to work independently and as part of a team in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). More ❯
Excellent stakeholder management, requirements gathering, and documentation skills. Strong analytical mindset with a methodical approach to data analysis and reporting. Relevant certifications (e.g., CBAP, ITIL, TOGAF) are a plus. More ❯
would be an advantage. Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
would be an advantage. Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a More ❯
Delivery Leads to join our team at one of LinkedIn's Top Companies 2024! With a strong understanding of change control, configuration management, and ITIL-based operations you'll lead the hands-on delivery of specific technical workstreams within IT transformation and infrastructure projects. Experience in managing complex technical integrations More ❯
positive impact on the healthcare system. Person Specification Qualifications Essential Masters level qualification or equivalent experience. Accredited teaching, adult learning or training qualification (e.g. ITIL, PGCE etc) or equivalent experience Experience Essential Experience of managing a team focused on training materials design & development and delivering training, ideally in a digital More ❯
ideal candidate will match the below criteria: Experinece in Full-cycle deployment as well as configuration, and integration ofanITSM tool;Halo Service Managementpreferable Strong ITIL processes knowledge, including; Incident, Request, Change, Problem, Configuration, Service Catalogue, CMDB Background in data migration, workflow design, form building, automation/scripting, and creating dashboards More ❯
Continuity o Change/Problem/Request Management o SIAM & SLAs o Quality, Training, Risk, Reporting - Strong stakeholder and vendor management skills - Certifications (preferred): ITIL, SIAM, COBIT, Cyber Security ________________________________________ Other Requirements: - Proactive, communicative, and improvement-focused - Capable of working flexible hours if needed - Full compliance with H&S procedures More ❯
excellent SQL and data reporting skills. Thrives in a collaborative, cross-functional environment. Understands the importance of statutory compliance and service excellence. Experience with ITIL practices, social housing, and working towards a CCAB qualification. Camden Way: Five Ways of Working To succeed at Camden, it s not just what you More ❯
Platform/Application Support Analyst- Linux/AWS/Python/MySQL/ITIL Platform/Application Support Analyst, with Linux support expereince, is needed to work with our Higher education client within their agile product team supporting key digital platforms. This role combines support responsibilities with hands-on involvement … line support through a service management ticketing system, triaging and resolving issues from internal users. Managing incidents, changes, and capacity issues in line with ITIL best practices. Platform/Application Support Analyst- Linux/AWS/Python/MySQL/ITIL Essential Expereince • Solid grounding in Linux systems and AWS … user management) • Experience with AWS (EC2, S3, IAM, etc.) • Basic to intermediate Python scripting skills • Familiarity with MySQL or similar relational databases • Understanding of ITIL practices for service support Platform/Application Support Analyst- Linux/AWS/Python/MySQL/ITIL- Desirable Expereince • Exposure to agile methodologies or More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
Matchtech
team members, users, and customers to ensure user needs are met throughout the process. Job Requirements: Experience with multiple versions of SharePoint. Knowledge of ITIL Processes for best practice application management. Understanding of application development and promotion into multiple environments. Experience managing Stakeholders and using 3rd party tools like Nintex … effectively. Strong leadership and coaching skills. Excellent communication skills, both oral and written. Highly organised and detail-conscious, with a collaborative work ethic. Qualifications: ITIL Foundation or appropriate ITIL Intermediate training (desirable). Microsoft MS900 and AZ900 certifications (mandated). If you are a dedicated SharePoint Developer looking to make More ❯
Penwortham, Lancashire, United Kingdom Hybrid / WFH Options
Matchtech
team members, users, and customers to ensure user needs are met throughout the process. Job Requirements: Experience with multiple versions of SharePoint. Knowledge of ITIL Processes for best practice application management. Understanding of application development and promotion into multiple environments. Experience managing Stakeholders and using 3rd party tools like Nintex … effectively. Strong leadership and coaching skills. Excellent communication skills, both oral and written. Highly organised and detail-conscious, with a collaborative work ethic. Qualifications: ITIL Foundation or appropriate ITIL Intermediate training (desirable). Microsoft MS900 and AZ900 certifications (mandated). If you are a dedicated SharePoint Developer looking to make More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Adecco
Offer expert guidance on platform capabilities and best practices Key Requirements: Proven experience in developing and configuring Freshservice (Freshworks) Strong understanding of ITSM principles; ITIL knowledge is an advantage Experience with APIs, webhooks , and automation tools Effective communicator with strong problem-solving skills Ability to work independently and prioritise tasks … Previous experience in the higher education sector Desirable: ITIL certification Experience with other Freshworks products More ❯