1 to 25 of 54 Remote/Hybrid Contract ITIL Jobs

Description: Role: ITIL/ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL/ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct … across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO/IEC 20000 readiness Required Experience: Proven experience delivering ITIL/ITSM maturity assessments Strong working knowledge of ITIL ...

infrastructure services in large-scale environments. Strong analytical and problem-solving skills, with the ability to diagnose complex, cross-domain issues. Good understanding of ITIL-aligned service management practices, including incident, problem, and change management, with a focus on architectural governance. Desirable Skills and Experience Experience designing or integrating solutions ...

systems, tools and IT support processes Gain exposure to real-world IT operations in a large, complex organisation Complete professional qualifications, including the ITIL 4 Foundation Certificate Take part in engaging learning experiences such as the Apollo 13 ITSM Business Game Work towards the Digital Support Technician apprenticeship, developing essential ...

management and communication skills across technical and non-technical audiences. Experience leading and developing small teams. Practical knowledge of IT Service Management frameworks, including ITIL v3/v4. Excellent written and verbal English communication skills. Desirable: Experience automating IT asset management processes or workflows. Experience operating within large, complex ...

fundamentals (DNS, DHCP, VPNs, firewalls) Excellent documentation, troubleshooting, and stakeholder engagement skills Desirable Experience working in the NHS, public sector, or highly regulated environments ITIL, PRINCE2, or similar service/project management certification Experience supporting estates, facilities, or OT-adjacent systems Experience mentoring or guiding junior engineers If this role ...

fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible ...

/React/Angular etc) desirable. Familiarity MS Power Platform/Automate an advantage. Development experience with MS CoPilot Agents an advantage. Familiarity with ITIL service management framework. If you can demonstrate the essential criteria, and many of the desirable skill, we encourage you to apply, and welcome transferable skills ...

WAMS applications and infrastructure Troubleshoot WAMS performance, connectivity, and data quality issues Monitor real-time PMU data flows Support incident, problem, and change management (ITIL) Perform root cause analysis and implement corrective actions Support upgrades, patches, and hotfixes Document solutions and share best practices Collaborate with engineering ...

Kerberos NTLM RADIUS Good knowledge of network fundamentals , including firewalls and proxies Strong troubleshooting and communication skills, working across multiple teams Solid grasp of ITIL : Incident, Problem, and Change Management Desirable Skills Experience with Azure and Entra ID Exposure to EDR/XDR security tooling Scripting (e.g., PowerShell ...

AZURE and On-Premise environments- Level 3 support for Windows Server- Previous involvement in the design, delivery and documentation of Cloud solutions- Worked with ITIL processes- Strong MS AZURE knowledge and background (Virtual Networking/Operating Systems/Security)- Cloud Architecture & Governance - Azure Framework- Azure Back-up/Recovery Services ...

Azure/AWS, Terraform, Ansible, CI/CD pipelines, Kubernetes, and VCS (GitHub). Can demonstrate tangible experiences of end-to-end delivery using ITIL frameworks. A background in infrastructure and networking would be advantageous, as would experience working in an Agile manner. If you'd like to discuss this ...

archiving solutions (e.g. Enterprise Vault) Experience migrating complex messaging environments to Exchange Online Familiarity with Agile delivery and sprint-based working Knowledge of ITIL processes (Incident, Problem, Change) Apply now for immediate consideration ...

tooling knowledge experience is desirable. Strong troubleshooting and problem-solving capability and liaison with support teams and stakeholders essential. Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset. Experience in creating technical and non-technical guides and artefacts for stakeholders is desirable. Experience in scripting ...

tooling knowledge experience is desirable. Strong troubleshooting and problem-solving capability and liaison with support teams and stakeholders essential. Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset. Experience in creating technical and non-technical guides and artefacts for stakeholders is desirable. Experience in scripting ...

products or services. Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders. ITIL certified. Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean). If you are available and interested, please apply ...

Higher Education systems and processes Understanding of UK GDPR/data protection Desirable Experience working in Higher Education Familiarity with agile delivery ITIL or relevant application certifications Attributes Highly organised and solutions-focused Able to explain technical issues to non-technical audiences Collaborative, adaptable, and committed to inclusive working practices ...

Higher Education systems and processes Understanding of UK GDPR/data protection Desirable Experience working in Higher Education Familiarity with agile delivery ITIL or relevant application certifications Attributes Highly organised and solutions-focused Able to explain technical issues to non-technical audiences Collaborative, adaptable, and committed to inclusive working practices ...

automated service delivery and robust security posture.Key Responsibilities CMDB Governance & Strategy: Define and implement the end-to-end Configuration Management process, ensuring alignment with ITIL 4 frameworks. Data Integrity & Health: Design and monitor health dashboards focused on the "Three Cs": Completeness, Correctness, and Compliance . Discovery & Integration: Manage automated discovery ...

tooling knowledge experience is desirable. Strong troubleshooting and problem-solving capability and liason with support teams and stakeholders essential. Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset. Experience in creating technical and non-technical guides and artefacts for stakeholders is desiable. Experience in Scripting ...

modules . Strong understanding of ServiceNow architecture and scripting (JavaScript, Glide API). Experience with ServiceNow integrations using REST/SOAP APIs. Knowledge of ITIL processes and risk/compliance frameworks. Ability to work in an Agile environment and manage multiple priorities. Excellent problem-solving and communication skills. This client ...

disciplinary teams (that could span architecture, engineering, suppliers and operations), demonstrating the ability to coach and develop members of the team. Excellent appreciation of ITIL methodologies and standards; ideally accredited to Foundation and Practitioner standards. ...

resilience architecture, disaster recovery, or business continuity. - Expertise in cloud technologies, networking, and cybersecurity. - Strong knowledge of resilience frameworks (e.g., ISO 22301, NIST, ITIL). - Excellent analytical and problem-solving skills. - Ability to communicate technical concepts to non-technical stakeholders. - Certifications such as CBCP, CISSP, or TOGAF (preferred). ...

cost optimisation Effective communication with technical and non-technical stakeholders Experience in developing a small, collaborative team Knowledge of IT Service Management frameworks like ITIL Excellent command of English for creating reports, documents, and providing feedback Desirable skills: Experience with automating IT asset management processes Experience negotiating and managing ...

take ownership and responsibility while working effectively within a team Be logical and efficient, with a keen attention to detail Be self-motivated ITIL Service Management experience (Desirable) Experience of Supply Chain systems (Desirable) SAP experience (Desirable) Service Now experience (Desirable) What You’ll get in Return Salary starting ...

understand and map value streams. - Excellent communication and collaboration skills. - Experience working within a Public Sector environment - A knowledge of Service Management and ITIL is desirable but not essential. ...