16 of 16 Remote/Hybrid Contract Incident Management Jobs

Role/Job title: Major Incident Manager and Incident/Change Analyst Work Location: Wokingham Mode of working Hybrid/office based: Office (Wokingham) Any other working conditions - travel/on call/shifts: 24x7 rotational shifts including night shifts (12 hrs, 4 PM GMT onwards), weekends … bank holidays The Role An IT Major Incident Manager (MIM) is responsible for coordinating, managing, and resolving high impact IT incidents that disrupt critical business services. Their job is to restore service as quickly and safely as possible while maintaining strong communication with technical teams and stakeholders. This role ...

Automation & DevSecOps Make automation the default through security-as-code, GitOps, and CI/CD practices Lead code reviews for Infrastructure-as-Code, configuration management, and automated runbooks Ensure testability via change rehearsal, smoke/soak testing, rollback automation, and failure validation Continuously improve automated and standard change models … manual intervention and risk 4. Operational Resilience & SRE Practices Own engineering input into SRE metrics (MTTR, MTTD, deployment frequency, error budgets) Drive defect and incident analytics and remediation sprints Support major incident management and post-incident reviews, embedding learning into platform design 5. Governance, Risk & Compliance ...

update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot … cloud/infrastructure engineer/senior engineer or in similar IT roles. Extensive experience working with common Microsoft technologies such as patch management, mobile device management and monitoring systems. Extensive experience working with Windows desktop, including all levels of troubleshooting. Extensive experience working with cloud, server, desktop, network ...

external security providers Exposure to advanced security tooling including Microsoft Sentinel and wider Microsoft security technologies The chance to drive operational improvements across incident response, detection, and governance A highly competitive day rate within a financially regulated environment where cyber security is taken seriously What youll be getting stuck … into as a SOC Manager Leading day-to-day security operations while helping shape the SOC roadmap aligned to wider cyber strategy Overseeing incident response, threat detection, triage, and mitigation activities across the environment Managing production security incidents and contributing to change and problem management processes Working closely ...

Security - Lead in detecting and analysing security incidents including attacks, breaches, and identified vulnerabilities and remediate any security gaps in line with the security incident management procedure. Information and Business Advice - Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries … issues and enabling others to take appropriate actions. Stakeholder Management - Plan and deliver stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met. Enterprise Architecture - Create/manage architecture storyboards/viewpoints that articulate business requirements. Analysis ...

leadership role for someone who can strengthen security operations, improve service performance, and help shape a modern, resilient SOC capability. You'll work across incident response, detection, governance, and operational improvement, while partnering closely with internal teams and external security providers. You'll be joining an environment where cyber … doing Lead day-to-day security operations and help shape the SOC roadmap in line with the wider cyber security strategy. Oversee incident response, threat detection, triage, and mitigation activity. Manage security production incidents and contribute to problem and change management forums. Work closely with the MSSP ...

implement data flows for various scientific instruments. Support validated data backup solutions for analytical equipment, including configuration, documentation, and equipment/software investigation. Provide incident management support, user coaching, and access management within R&D settings. Manage and resolve tickets through systems such as ServiceNow while ensuring ...

cloud environments. This includes managing system builds, patching, security hardening, performance tuning, and troubleshooting complex OS-level issues. The engineer will oversee lifecycle management for RHEL and Solaris servers, ensuring stability, high availability, and compliance with organisational and security standards. Key responsibilities also include automating operational tasks using tools … stability, security, and compliance. Maintain system build images and create packages (RPM) as required. Identify opportunities to improve, streamline, or automate operational processes. Lead incident management activities, including investigation, resolution, and root-cause analysis. Assist with fault diagnosis, performance tuning, and provide recommendations for system improvements. Manage ...

logic and technical implementation. Governance & Documentation Maintain comprehensive documentation of requirements, data flows, and validation processes. Champion data governance and stewardship best practices. Support incident management and resolution for data-related issues. Data Literacy & Enablement Promote data literacy across business units. Guide stakeholders in framing analytical questions … Understanding of version control (e.g., Git) and collaborative development workflows. Experience or knowledge of Foundry (Palantir) is a plus. Excellent communication, documentation, and stakeholder management skills. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ...

DevOps) for deployment of Snowflake objects (SQL scripts, stored procedures, roles, schemas, DBT transformations). Implement Infrastructure as Code (IaC) and automated database change management processes. Drive DevOps best practices across the data lifecycle (branching strategies, automated testing, release governance). Snowflake Platform Engineering Administer and support Snowflake across … production environments. Manage warehouses, databases, schemas, roles, and access structures. Implement structured role hierarchies and RBAC aligned to enterprise security policies. Oversee secrets management and secure configuration practices. Security & Compliance Implement and manage security controls including RBAC, SSO, MFA, encryption, and data masking. Ensure compliance with internal governance ...

Support: Serve as the first point of contact for IT inquiries at the Technology Bar, assisting colleagues with walk-up and email requests. Incident Management: Answer calls, create tickets, and escalate issues as needed to ensure effective resolution of IT incidents. Video Conferencing Support: Provide primary support … video conferencing systems, ensuring seamless communication across teams. Printer and Equipment Management: Perform daily checks on office printers and meeting room technologies, logging any issues and escalating to 3rd level support when necessary. Laptop Environment Management: Build and maintain laptop environments, ensuring proper configuration and readiness. Project Participation ...

prem estates, with exposure to cloud as the platform evolves. Key responsibilities Support and maintain RHEL and Solaris environments (100-200 VMs) BAU support, incident management, troubleshooting, and root cause analysis Build, patch, upgrade, and lifecycle management of Linux/Unix servers Improve automation and reduce manual ...

reliability engineering standards. Operational Excellence & Continuous Improvement Lead defect analytics and remediation sprints. Improve change models and expand automation coverage. Foster a disciplined post-incident review (PIR) culture. Essential Experience 8-10+ years' experience across network and security engineering (design, build, operate) Strong troubleshooting across multiple layers: Network … Identity Endpoint Proxy SIEM/SOAR Hands-on automation experience (e.g., Ansible, Terraform, GitHub, Azure DevOps) Proven ITIL change leadership experience Major Incident Management (MIM) exposure Desirable Certifications CCNP/CCIE Zscaler Professional Fortinet NSE 4+ Splunk Admin/Enterprise Security ITIL 4 Managing Professional (or equivalent) Success ...

Proven Systems Administration experience (Installation and configuration of SAP/S/4 Hana/NetWeaver/HANA DB) SAP Support - Troubleshooting, monitoring and incident management Working with SAP across Linux/UNIX and Windows Understanding of SAP HANA Database with HSR, Sybase ASE with HADR, MaxDB, Oracle ...

legacy services that currently lack monitoring Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs Improve visibility, observability and proactive incident management Experience & Skills Essential Active SC Clearance Experience supporting live production environments Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift ...

services. Alert and take appropriate action Required Skills * Asset and configuration management. * Availability and capacity management. * Change Management. * Coding and scripting. * Continual service improvement. * Incident management. * Problem management. * Service management framework knowledge. * Testing. * Technical understanding Technical skills Cloud Platforms: Azure/AWS/GCP (compute, networking, IAM, storage …/GitHub Actions/Jenkins Monitoring & Observability: Prometheus, Grafana, ELK/EFK, Azure Monitor Networking & Security: Firewalls, Load Balancers, VPNs, Zero Trust, Identity & Access Management All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able ...