20 of 20 Remote/Hybrid Contract Incident Management Jobs

Robert Half Technology are assisting a leading financial services (fintech) organisation to recruit several Incident Management Analyst 's on a 6-12 month contract basis - fully remote (UK based) The Incident Management Analyst will ensure medium- and low-severity incidents affecting our fintech platform are promptly … about real or potential impacts, engineering leaders are engaged immediately, and incidents are escalated rapidly when warranted, all following a concise playbook Role The Incident Management Analyst will respond to all low- and medium-severity incidents: During a typical eight-hour shift, engineers may open ...

structured and repeatable way. The Role This is a delivery-focused platform ownership role, sitting across: Palantir platform operations MLOps enablement Service management Security, governance and compliance Supplier and vendor management You will be responsible for the day-to-day running and improvement of Palantir Foundry … related MLOps capabilities . The role requires someone who can combine technical platform understanding with operational discipline, stakeholder management and a strong service-owner mindset. Key Responsibilities Platform Operations Own the day-to-day operation of Palantir Foundry, AIP and MLOps services Ensure strong platform availability, performance, stability ...

Senior Cyber Incident Responder Daily Rate: Inside IR35 Location: Sheffield Job Type: Hybrid (2-3 days on-site) Join our Cyber Defence Centre (CDC) as a Senior Cyber Incident Responder. This senior, business-facing role within Security Operations & Engineering focuses on end-to-end cyber incident management … stakeholder engagement across complex environments. You will lead the response to high-severity cyber incidents, ensuring effective command, communication, and decision-making throughout the incident lifecycle. Day-to-day of the role: Incident Leadership & Management: Lead the coordination of high-severity cyber incidents from initiation through ...

Description Incident Manager required to join a team that leads the response to high priority customer escalations/incidents. The team operates globally across EMEA, Americas, and APAC, ensuring consistent, high quality management of business critical incidents for strategic enterprise customers. The role ensures rapid resolution, maintains executive … level communication, and contributes to continuous improvement of the global incident process. This position requires excellence in communication, stakeholder management, and cross team coordination. Candidates must be citizens of the UK, USA, Canada, Australia, or New Zealand and must be based in the UK. Key Responsibilities Lead ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy … customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity to ensure seamless operations and avoid disruptions due to capacity constraints Ensure sufficient capacity is available to meet current and future ...

services, with a primary focus on maintaining stability during our client's transition to a new outsourced service provider. Key Responsibilities: BAU Operations Support (Incident/Problem/Change) MSP Transition & Early Life Support Monitoring & Reporting Major Incident Management & Communications Stakeholder Management Skills and Experience Proven …/managed service environment, working closely with a Service Operations Manager and supplier teams. Strong hands-on experience of ITSM/ITIL practices, especially Incident, Major Incident, Problem and Change Management in a live BAU environment. Experience working with Service Desk operations (triage, routing, escalation, communications ...

Senior Incident Manager - DV Cleared London or Milton Keynes (3 days per week onsite) 6-Month Contract £550 per day + Shift Allowance We are seeking an experienced Senior Incident Manager to join a high-profile government and defence programme, delivered through Sanderson Government & Defence. This … critical role supporting complex, high-security environments where resilience and rapid response are essential. Key Responsibilities: Lead the management of major incidents, ensuring swift resolution and minimal business impact Coordinate cross-functional technical teams during high-pressure situations Act as the primary escalation point for critical service disruptions Drive ...

Cyber Security Analyst (SOC) Role: Cyber Security Analyst (SOC) Specialism(s): Security Operations, Security Alerts, Security Incident Management, SIEM, Defender, Cofense, Azure, Email Security, Conditional Access Policies, User Authentication, EDR, Playbooks Security Assessment, Vulnerability Analysis, Risk Analysis, SOAR Type: Contract, Daily Rate Pay Rate … incidents and initiatives o Undertake on-going analysis of emerging threats using TTP's and existing knowledge o Support the production of alert/incident 'playbooks' Required Skills & Experience * 3-4+ years' experience in a Security Operations/SOC-based role * Hands-on experience with Microsoft security stack ...

Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Start Date: Mid-June 2026 Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. … liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management: Lead monthly stakeholder and vendor KPI review meetings to monitor service performance, track trends, and address operational concerns. Data Analysis & Reporting: Extract and analyze ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role will … business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational governance activities, supporting major incident coordination, and ensuring technology support services are delivered effectively across the UK technology landscape. This is an excellent opportunity for a service-focused professional ...

Security Assurance Coordinator +2 months +SC/DV cleared role +Hybrid working +Inside IR35 Skills: +SAC +MOD experience +Security Incident Management policies At least 5 years demonstrable experience operating in a Security Assurance Coordinator type role and gaining Accreditation for novel system/network architectures. Detailed knowledge … over-arching HMG policy. Experience of producing RMADS, Security Instructions and other security policy related documentation to a high standard. Knowledge of Security Incident Management policies, processes, and procedures. Delivery of Risk Assessments, Risk Treatment plans, scoping and managing IT health checks and associated remediation activities. Detailed, experience ...

Service Management Coordinator (Service Delivery) Location: central London (Hybrid, 2 days onsite) Rate: £183 per day (Umbrella) Duration: 6 months Overview We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits at the heart … stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience. If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast-paced environment managing escalations and driving service improvements-this could be the perfect opportunity. ...

validate security telemetry coverage audit policy configuration, log forwarding/collection, event quality (normalisation, time sync, enrichment). Deliver vulnerability, patch and configuration management end-to-end authenticated scanning enablement, triage, remediation, re-test and evidence of closure. Document exceptions and compensating controls where remediation is not immediately feasible. … Support resilience, backup, recovery and availability improvements from a security perspective, plus control-evidence production and infrastructure-related incident remediation. Essential experience Strong infrastructure engineering background across on-premise and/or cloud (OS, compute/virtualisation, storage, backup/recovery, enterprise networking). Implementing and maintaining secure build ...

improvement Lead security engagement within client Design Authority and Enterprise Architecture forums Manage integration with the client SOC, including security reporting, SIEM alignment, and incident response coordination Oversee security incident management in line with the client Cyber Security Incident Response Plan Own joiner/mover/… monthly access control audits Ensure delivery of security assurance artefacts for internal and external audit requirements Support and coordinate penetration testing, vulnerability management, and disaster recovery exercises Ensure compliance with GDPR/DPA 2018, NCSC IAS5, CAF, and related government standards Maintain and enforce security controls across Oracle Cloud ...

systematic approach to diagnosing complex technical issues Strong analytical skills to interpret data, identify patterns, and draw actionable conclusions Be involved in investigating incident response activities and postmortem analyses using Dynatrace, Grafana or provide insights. Has the ability to troubleshoot and resolve data quality issues on time, ensuring data … using Cloud solutions such as Azure & AWS and containerized environments (Kubernetes, OpenShift) to implement cloud-native monitoring Have good knowledge of ITSM/incident management tools integration. Interacts with and influences colleagues and has working level contact with customers Applies methodical approach to issue definition and resolution Demonstrates ...

line support for all Incidents and Service Requests. This is FULLY REMOTE and OUTSIDE OF IR35. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues … investigate, accurately diagnose, analyse & resolve IT issues. Knowledge of and experience working within depts. utilising Change Management and Problem Management. Customer Care including providing a welcoming, friendly, customer focused and professional attitude to all users. Maintain good working relationships with end users and departments within the organisation. Technical skills ...

implement, and support enterprise-grade monitoring and observability solutions across complex technology environments. The role focuses on improving service visibility, performance insight, and proactive incident detection. Key Responsibilities Design and implement end-to-end observability solutions across enterprise platforms Translate NFRs and monitoring requirements into Dynatrace configurations Deliver … analytics, synthetic monitoring, and infrastructure observability Build and maintain dashboards, alerts, and performance visualisations Integrate observability into architecture, development, and delivery processes Support proactive incident management and service reliability improvements Collaborate with architects, engineers, and delivery teams across technical and non-technical groups Drive continuous improvement in monitoring ...

processes and monitoring What Were Looking For Strong experience in DevOps/Platform Engineering/Production Support Proven background in L3 support or complex incident management Experience working with cloud platforms (AWS/Azure) Solid understanding of: CI/CD pipelines Infrastructure as Code (e.g. Terraform) Monitoring ...

networks What This Role Is Not Not an Operations-only or monitoring role. Not a pure SRE role without deep networking roots. Not an Incident Management role without design/build responsibilities. If you are interested, please apply directly. Randstad Technologies is acting as an Employment Business ...

week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills Experience in incident management, investigations, operations up to Tier 3 level or an analytical role in a service environment. Strong analytical skills such as Google Workspace ...