Senior xMatters Consultant - Remote
- Hiring Organisation
- Accion Labs UK Ltd
- Location
- United Kingdom
- Employment Type
- Contract
- Contract Rate
- EUR 60 - 65 Hourly
workflow development, enterprise incident management, and system integrations. The role focuses on improving platform reliability, identifying configuration and operational gaps, strengthening documentation, and transferring knowledge to the internal team to ensure sustainable platform support. Key Responsibilities Assess existing xMatters environments, configurations, workflows, integrations, and notification processes. Identify configuration gaps … configuration and administration. Establish operational standards, governance practices, and change management procedures. Create and maintain technical documentation, Standard Operating Procedures (SOPs), support runbooks, and knowledge base articles. Conduct knowledge-transfer sessions and provide hands-on training to internal team members. Document platform architecture, workflows, integrations, and ongoing ...