1 to 25 of 36 Remote/Hybrid Contract Service Management Jobs

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in Sheffield Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager …/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site in Sheffield ...

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in London Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager …/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site in London ...

Functional Consultant (Finance/Service Management) Rate: £700 per day (Outside IR35) Contract: 6 months Location: West London (Hybrid working) Sector: Manufacturing A leading manufacturing organisation based in West London is seeking an experienced IFS Functional Consultant to support a major IFS programme across Finance and Service Management modules. This is a hands-on functional role, ideal for someone who enjoys working closely with the business, shaping solutions, and ensuring IFS is configured to genuinely support operational and financial processes. Key Responsibilities Act as the functional lead for IFS Finance and Service Management ...

Inside IR35 Location: Reading (Hybrid working available) Role Overview We are seeking an experienced IT Asset Manager to take ownership of the full lifecycle management of IT assets, including hardware, software, and configuration items. This role is responsible for defining and embedding a robust IT Asset Management (ITAM … strategy, ensuring assets are managed efficiently, compliantly, and in line with organisational standards. The role reports into the Head of Service Management and includes responsibility for leading a small ITAM team. Key Responsibilities Partner with the Head of Service Management to define and deliver a comprehensive ...

option to extend. Location: London/Hybrid The ideal candidate will have an active SC or DV clearance and a strong background in Incident Management within a high-threat government environment. Skills and experience: Proven experience in leading and managing a 24/7 incident management team, including … restore critical IT services, validate recovery actions, and ensure that all activities are thoroughly documented in ServiceNow and MI dashboards. Experience in problem management, change management, and service continuity planning. Knowledge of IT Service Management (ITSM) in secure environments, such as Defence or Central Government. ...

Develop comprehensive test strategies, detailed test plans, test cases, and test scripts (both manual and automated) covering functional and non-functional requirements. Test Execution & Management Execute various types of testing, including Functional, System Integration, Regression, UAT support, Performance, and Security testing . Focus testing efforts on custom workflows, integrations … ServiceNow platform. Strong practical experience with the ServiceNow Automated Test Framework (ATF) . Solid understanding of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management ...

play a pivotal role in supporting our day-to-day digital technology operations. You will be an essential point of contact for ServiceNow, asset management, and prosumer inquiries, assisting end-users and internal stakeholders with excellent service and guidance. Responsibilities Support daily digital technology operations, including ServiceNow administration … asset management. Act as the primary contact for ServiceNow, NEXT Connect, prosumer, and asset management queries. Assist end-users and internal stakeholders by providing clear guidance and excellent service. Collaborate with Service Management and cross-functional teams to enhance the ServiceNow platform. Maintain accurate documentation, including Standard ...

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride - Hybrid/… Remote The ideal candidates will possess active SC clearance and have a solid background in Service Delivery, along with the following skills and experience: Proven experience in Service Delivery, specifically within ERP Oracle Fusion Live Services. Knowledge of IT Service Management (ITSM) in secure environments, such ...

assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct stakeholder interviews and service reviews Assess ITSM practices across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide … maturity assessments Strong working knowledge of ITIL v3 and/or ITIL 4 practices Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) ITIL 4 Managing Professional or Strategist certification Experience working with regulated or professional services clients preferred Excellent stakeholder management and documentation ...

execution of non-production and production changes under approved change records. Proficient in JVM tuning and index management. In-depth knowledge of Jira Service Management and Confluence, including configuration and workflow modifications. Experience with upgrading Atlassian Data Center configurations and maintaining resilient infrastructure. Familiarity with Atlassian architecture, focusing … Jira, Jira Service Management, and Confluence, along with a thorough understanding of modular workflows, permission schemes, and notification schemes.Experience working in public sector or defence secure environments. To apply, please submit your updated CV for consideration. ...

following skills and experience: * Proven experience in administering, configuring, and supporting Atlassian Data Centre, specifically Jira and Confluence * In-depth knowledge of Jira Service Management and Confluence, including configuration and workflow modifications. * Experience with upgrading Atlassian Data Centre configurations and maintaining resilient infrastructure. * Familiarity with Atlassian architecture, with … focus on Jira, Jira Service Management, and Confluence, as well as a thorough understanding of modular workflows, permission schemes, and notification schemes. * Experience working in public sector or defence secure environments. To apply, please submit your updated CV for consideration. ...

Functional Consultant (Finance/Service Management) Rate: £700 per day (Outside IR35) Contract: 6 months Location: West London (Hybrid working) Sector: Manufacturing A leading manufacturing organisation based in West London is seeking an experienced IFS Functional Consultant to support a major IFS programme across Finance and Service Management modules click apply for full job details ...

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. … Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. ...

Infastructure Architect - Inside IR35 - Hybrid The SilverFort Infrastructure Architect is responsible for owning, designing, operating, and continuously enhancing SilverFort as an enterprise service, delivering a unified identity and access management platform. The role provides architectural leadership across the SilverFort ecosystem, ensuring the service is secure, scalable, resilient … aligned to infrastructure and security standards. This role acts as the primary authority on SilverFort architecture, policy design, and service integrations, working closely with infrastructure, security, network, and platform teams. The architect provides strategic direction, supports complex change and transformation initiatives, and engages with vendors and delivery teams ...

Role We`re looking for a new Service Desk Analyst to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will be the `face and voice` of our Technology department you will be at the forefront of meeting all our colleagues needs and requirements. You will … managing their service requests and incidents and keeping our customers constantly updated with the latest updates on their requests.Our customers are our primary focus, and you will be a major part in ensuring that their Technology needs are met, so they can make sure their customers are given ...

Rate: 107ph UMB (Inside IR35) Role details: Our client, a renowned entity in the Defence & Security sector, is eager to appoint an IT Asset Management Lead on a contract basis in Reading. In this hybrid role, you will play a vital part in managing and overseeing the lifecycle … assets, including hardware, software, and configuration management, ensuring adherence to organisational policies and standards. Objectives: Establish and implement a clear IT asset management strategy and roadmap. Lead a team of IT asset management practitioners to define, embed, and manage a robust set of IT asset management ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. While account management and ideally some account development will be an important part of your scope, your primary focus will be driving delivery performance, continuous improvement, and alignment with … reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. ...

work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. While account management and ideally some account development will be an important part of your scope, your primary focus will be driving delivery performance, continuous improvement, and alignment with … reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. ...

days per week on-site, in London. We are looking for a Junior Administrator to support business-as-usual (BAU) IT service operations within a Global Legal organization. The role will work closely with Infrastructure Team Leaders and wider IT teams, assisting with day-to-day service management … someone early in their ITSM career looking to gain hands-on experience in a structured enterprise environment. Junior Administrator experience to include: Supporting BAU service operations, ensuring tickets are logged, updated, and progressed appropriately Experience working with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum Daily ticket ...

Service Designer - Public Sector Contracts - Remote Working- CIRCA £500 per day OUTSIDE IR35 Start date: ASAP Service Designer The purpose of the service design practice is to design products and services that are fit for purpose and us. To deliver an efficient practice we will need … colleagues and to ensure we are focusing on and delivering maximum value. Optimum Efficiency for ensure time to value without compromising on quality. Improve Service Standards to ensure greater consistency in service. Improve quality of services provided. Upskilling and develop our colleagues' skills, capability and knowledge. Knowledge of Service ...

Support Team Leader/IT Service Manager - Windows, M365, Azure, Intune, Active Directory, Entra ID, ITIL Xpertise have an urgent requirement to start immediately for an IT Service Desk/Helpdesk Team Leader - Windows, M365, Azure, Intune, Active Directory, Entra ID, ITIL Candidates will have the following skills … experience: Proven experience as an IT Service Desk/Helpdesk Manager/Team Leader Strong IT Service Management experience Proven experience across change/transformation Strong working knowledge of ITSM processes Proven experience of 1st line and 2nd line support Proven experience leading teams of 1st line ...

GU21 6EJ. Youll report to theApplication Managerand be a member of the Application Support team in Group IT. Youll work closely with Product Owners, Service Delivery Managers, Project Managers, Architects and Security, as well as managed service providers and software platform vendors to support your role. This role … technical and business strategies as well as organisational structure You will need to maintain an awareness of new and emerging technologies and the infrastructure service offerings and products provided by Group IT You will be assigned support tasks from IT ServiceDesk and small change/development tasks from Application ...

competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a Technical Business Analyst to support our Commercial/Contract Management team. In this role, you will work closely with our commercial lead to coordinate a variety of contractual, supplier, and financial tasks related … vendor ecosystem. This position offers a unique opportunity to collaborate with Product and Service Management teams, ensuring that contract scopes and funding requirements are clearly defined and integrated into our Procurement and Finance processes. Key Responsibilities: Maintain the "Vendor Contract Calendar," monitoring contract implementation timelines and renewal dates. ...

clear governance is required to control how this data is accessed, shared, modified, and transferred. This role is suited to a senior project or service manager with strong regulatory awareness and experience operating in complex delivery environments. You must be comfortable owning governance, making decisions, and working across disciplines. … Supply Chain to resolve issues pragmatically Represent governance interests in audits, assurance activities, and programme forums Drive continuous improvement of tools, workflows, and service models Enable secure, traceable data exchange between related programmes and third parties Knowledge, Skills, Qualifications & Experience Essential - Experience working in the nuclear sector ...