1 to 25 of 150 Contract ITIL Jobs

communication skills and the ability to work effectively with clients and internal teams Experience working in a structured support environment with familiarity with the ITIL framework Microsoft & Endpoint Technologies Expert knowledge of Windows 10/11 Microsoft 365, Intune, Autopilot, Azure AD Group Policy, Intune Configuration Policies, Microsoft Sentinel Server ...

team Comfortable working under pressure in a fast-paced environment Desirable Diploma, NVQ or qualification in IT or a related subject Awareness of ITIL or equivalent service management frameworks ...

maturity and capability of a security function. Role Responsibilities - As part of the Security Ops (Support) team, you will: Work in alignment with ITIL-based service management practices Participate in daily stand-ups and technical troubleshooting forums Ensure workloads are accurately managed and tracked within the ITSM platform Provide operational ...

Description: Role: ITIL/ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL/ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct … across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO/IEC 20000 readiness Required Experience: Proven experience delivering ITIL/ITSM maturity assessments Strong working knowledge of ITIL ...

infrastructure services in large-scale environments. Strong analytical and problem-solving skills, with the ability to diagnose complex, cross-domain issues. Good understanding of ITIL-aligned service management practices, including incident, problem, and change management, with a focus on architectural governance. Desirable Skills and Experience Experience designing or integrating solutions ...

JSON, infrastructure-as-code approaches) to support repeatable, scalable security configurations. Experience delivering security improvements within structured work packages or project-based environments, using ITIL-aligned change and release processes. Ability to produce clear, high-quality technical documentation and effectively transfer knowledge to operational teams. Experience working in regulated ...

systems, tools and IT support processes Gain exposure to real-world IT operations in a large, complex organisation Complete professional qualifications, including the ITIL 4 Foundation Certificate Take part in engaging learning experiences such as the Apollo 13 ITSM Business Game Work towards the Digital Support Technician apprenticeship, developing essential ...

management and communication skills across technical and non-technical audiences. Experience leading and developing small teams. Practical knowledge of IT Service Management frameworks, including ITIL v3/v4. Excellent written and verbal English communication skills. Desirable: Experience automating IT asset management processes or workflows. Experience operating within large, complex ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time of asking. Skills ...

experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server ...

customer service mindset with the ability to manage user expectations Ability to work effectively under pressure and manage multiple priorities Desirable Skills Experience with ITIL-based environments Exposure to remote support tools Basic networking or security knowledge ...

REST, SOAP), Einstein, and AI features. Familiarity with DevOps tools such as Azure DevOps. Salesforce certifications (e.g., Salesforce Developer, Technical Architect). Knowledge of ITIL framework and service management best practices. If you're an experienced Salesforce professional with the necessary clearance and skills, we'd love to hear from ...

fundamentals (DNS, DHCP, VPNs, firewalls) Excellent documentation, troubleshooting, and stakeholder engagement skills Desirable Experience working in the NHS, public sector, or highly regulated environments ITIL, PRINCE2, or similar service/project management certification Experience supporting estates, facilities, or OT-adjacent systems Experience mentoring or guiding junior engineers If this role ...

security, and HR, protecting both physical and information assets. Skills & Experience Required Education: Associate degree or high school diploma (required) Bachelor's degree (preferred) ITIL Foundations certification CompTIA A+ certification Experience: Minimum 2 years' IT support experience in a hands-on technical role Technical Skills: Microsoft Windows OS and Office ...

Knowledge of Agile methodologies, DevOps practices, and systems security Excellent communication skills, with the ability to present solutions confidently to stakeholders Relevant certifications (AWS, ITIL, etc.) are desirable Background in Linux administration and familiarity with container orchestration tools like Kubernetes is a plus This role offers a fantastic chance ...

fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible ...

/React/Angular etc) desirable. Familiarity MS Power Platform/Automate an advantage. Development experience with MS CoPilot Agents an advantage. Familiarity with ITIL service management framework. If you can demonstrate the essential criteria, and many of the desirable skill, we encourage you to apply, and welcome transferable skills ...

experience in IT service management leadership, with a focus on incident and problem management. Strong background in managing major incidents in complex IT environments. ITIL 4 Managing Professional certification. Strong analytical, problem-solving, and decision-making skills, with the ability to work effectively under pressure and handle multiple incidents. Clear ...

ensuring timely resolution and clear communication Investigate and resolve problems , performing root cause analysis and implementing long-term fixes Apply service management frameworks (e.g. ITIL) to maintain best-practice service delivery Support and execute testing activities related to infrastructure changes and releases Act as a technical SME, demonstrating strong technical ...

WAMS applications and infrastructure Troubleshoot WAMS performance, connectivity, and data quality issues Monitor real-time PMU data flows Support incident, problem, and change management (ITIL) Perform root cause analysis and implement corrective actions Support upgrades, patches, and hotfixes Document solutions and share best practices Collaborate with engineering ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

years experience working with the ServiceNow platform, specifically in theSPMmodule, and with good familiarity with ITSM, and the general ServiceNow platform Strong understanding of ITIL principles and practices Proficiency in JavaScript and ServiceNow API web services Proven experience with integrating ServiceNow with other applications Excellent analytical and problem solving skills ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices and frameworks : ITIL, Agile methodologies, DevOps, CI/CD practices. Strong problem-solving, analytical skills; ability to resolve technical trade-offs (e.g., custom vs. configuration, performance vs. maintainability ...