1 to 25 of 101 Contract ITIL Jobs

authentication (MFA) * Experience using ServiceNow, Halo or similar IT Service Management platforms * Strong understanding of incident, request and problem management processes * Experience working within ITIL-aligned support environments * Excellent customer service and stakeholder management skills * Ability to explain technical concepts and issues to non-technical users * Strong written and verbal ...

clearance or eligibility to go through SC clearance. Desirable skills and experience Previous experience working within a government or public sector environment. Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Experience with ServiceNow or similar ITSM platforms. ...

Microsoft Intune/Endpoint Manager. Microsoft Entra ID (Azure Active Directory). Microsoft Teams Rooms and associated AV technology. Mobile device management and support. ITIL processes and service management best practices. IT asset management, hardware deployment and device lifecycle support. Experience working within a multi-site or hybrid-working environment. ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

hold, or be eligible and willing to obtain and maintain, the required clearance. Desirable ServiceNow experience, particularly Incident, Request, Knowledge or Major Incident workflows. ITIL 4 Foundation or higher. Working knowledge of Intune, Entra ID, Autopilot, Defender, PowerShell or endpoint-security tooling. Experience in a secure Government, defence or regulated ...

devices and meeting room technology. Desirable Skills: Experience with iManage or a similar document management system. Knowledge of Mimecast, Microsoft Configuration Manager and Nexthink. ITIL Foundation or relevant Microsoft certifications. Experience supporting a large user base across multiple offices. If you're interested in this role, click 'apply ...

service operation. What we're looking for Proven experience managing Service Operations within a large-scale, complex or multi-supplier environment. Strong understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed ...

core infrastructure technologies, including SCCM, certificates, file shares and email systems Experience investigating and resolving complex technical incidents and infrastructure problems Good understanding of ITIL principles and service management processes Experience working within a complex, multi-user and multi-service environment Strong understanding of infrastructure security, availability, monitoring and performance ...

Hyper-V virtualisation. Microsoft Entra ID and hybrid identity integration. SharePoint migration or upgrade experience. Microsoft 365 administration. Experience supporting secure or regulated environments. ITIL-based service management processes. Additional Information This is a hands-on infrastructure support position rather than a SharePoint development role. Candidates should have a strong ...

fast-paced environment. * Experience using enterprise ITSM platforms. Desirable * Active Directory administration experience. * Knowledge of Intune, Endpoint Management or Azure Active Directory. * ITIL Foundation certification or awareness. * Experience supporting enterprise-scale public sector or corporate IT environments. * CompTIA A+, Network+ or other entry-level technical certifications ...

networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi and VPN. Basic understanding of Windows Server and file and print services. Familiarity with ITIL processes, incident management, SLAs and ITSM tools such as ServiceNow. Excellent communication and customer service skills, with confidence supporting senior and VIP users. Must hold ...

Experience with SQL Server security, Active Directory integration and access management. Good knowledge of Windows Server, Active Directory and SQL connectivity. Experience working within ITIL-based incident, problem and change management processes. Excellent troubleshooting, communication and stakeholder management skills. Desirable Experience SSIS, SSRS and SSAS. CyberArk or other privileged access ...

Azure, on-premises and hybrid environments. The Senior Cloud Infrastructure Engineer will diagnose complex incidents, identify root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical ...

including secure media handling. MECM OS deployment, task sequences and gold build processes. C# or other languages used for custom actions or tooling. ServiceNow, ITIL Foundation, and an understanding of agile and waterfall project delivery. Understanding of networking fundamentals, cloud technologies and relevant vendor certifications (e.g. Flexera, Microsoft). ...

eligible and willing to obtain and maintain, the required clearance. Previous Tech Bar/walk-up support experience. Microsoft 365, endpoint, Windows or ITIL certification. This role supports a secure UK Government project. SC clearance is a mandatory requirement and working arrangements will reflect the needs of the secure service. ...

peripherals including printers, scanners, and multifunction devices. Information security and cyber security principles. IT service desk processes, procedures, and good practice, preferably aligned to ITIL principles Application closing date: Monday 16th November 2026 Interested? If you would like to find out more, please click the apply button. You will ...

enterprise architecture frameworks and digital transformation best practices. Familiarity with large-scale infrastructure and digital programmes within complex organisations. Professional certifications such as TOGAF, ITIL or cloud certifications across AWS, Microsoft Azure or Google Cloud Platform. What We're Looking For We are looking for a technically strong and commercially ...

sector organisation. Knowledge of Azure services and cloud security best practices. Experience supporting MFA, Conditional Access, and Single Sign-On (SSO). Familiarity with ITIL-based service management environments. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. ...

handling. MECM OS deployment, task sequences and Windows gold build processes. C# or other Scripting languages used for custom actions and packaging tools. ServiceNow, ITIL Foundation and experience working within Agile or Waterfall delivery environments. Additional Information This is a fully onsite role within a secure defence environment. Candidates must ...

MECM . Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills . ...

Teamcenter architecture, BMIDE, workflows, or access controls Experience supporting integrations with ERP or MES platforms Familiarity with SQL, scripting, or log analysis tools ITIL Foundation certification or similar Remote working with occasional trips to site. Candidates will need to have SC in place already, due to the urgency around start ...

stakeholder management skills. Ability to work independently in a fully on-site support environment. Flexibility to align with UK working hours when required. Desirable ITIL Foundation certification or higher. Experience with device provisioning and near-zero-touch deployment processes. Experience supporting users within Defence or other highly secure environments. Experience ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on-premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on-premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

Linux environments Desirable: Terraform, Bicep or ARM templates Intune, SCCM or Ansible Microsoft Entra ID and Defender for Cloud, DevOps/CI-CD experience ITIL knowledge ...