1 to 25 of 42 Remote/Hybrid Contract ITIL Jobs

Service Delivery Manager (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract based in Central … helpdesk or support service, driving KPI and SLA achievement. Strong customer-service orientation with a pragmatic problem-solving approach. Proven advocate and practitioner of ITIL best-practice processes. Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM ...

Azure) Experience of working directly with client users, understanding requirements, and helping turn business requirements into functional requirements and build solutions Understanding of ITIL principlesand experience using ITSM toolssuch asJira Full UK driving licence Experience and Skills: Good working knowledge of IT technologies, including MS office suite Collaborating and Remote ...

levels both internal and external Full UK Driving Licence Desirable Working knowledge of industry-standard support ticketing tools (eg Remedy) Knowledge and experience of ITIL Service Management processes Experience working in a support function or environment (Service Desk, Customer Experience) Maintenance/administrator experience on CIS/IT services within ...

including DNS, firewalls, routing, NACLs, and NAT Familiarity with Active Directory, encryption, and SSL Experience working in Agile or platform-based teams Exposure to ITIL frameworks ...

service operations Excellent stakeholder management and communication skills Ability to manage multiple concurrent projects Qualifications: PMP (or equivalent) – essential Agile/Scrum/ITIL – desirable Degree in IT, Engineering, or related field The Candidate Strong leadership and coordination skills Commercially aware with a client-focused mindset Comfortable operating in fast ...

equivalent experience in IT, networking, or cybersecurity Cisco CCNA/CCNP (or equivalent experience) Security certifications such as CISSP , CompTIA CySA+ , or similar (desirable) ITIL Foundation (desirable) Clearance Must be eligible for BPSS clearance Key Behaviours Strong written and verbal communication skills Ability to operate at mid-to-senior level ...

architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions ...

AZURE and On-Premise environments - Level 3 support for Windows Server - Previous involvement in the design, delivery and documentation of Cloud solutions - Worked with ITIL processes - Strong MS AZURE knowledge and background (Virtual Networking/Operating Systems/Security) - Cloud Architecture & Governance - Azure Framework - Azure Back-up/Recovery Services ...

service readiness within infrastructure programmes Strong understanding of infrastructure environments (on-premises, cloud, or hybrid) Knowledge of IT service management frameworks such as ITIL Experience supporting infrastructure migrations, technology refreshes, or major platform upgrades Strong stakeholder engagement and communication skills If you are interested in the Test Manager role, apply ...

remaining technically hands-on. You will design, implement, and support resilient enterprise infrastructure, ensuring stability, automation, and continuous improvement across services. Working within an ITIL/DevSecOps-based support model, you will engage directly with customers, produce high-quality documentation, and ensure critical systems remain secure, optimised, and highly available. ...

design and governance Hands-on experience with CSDM implementation Strong experience in ServiceNow integrations and enterprise architecture especially multi-vendor ecosystems. Good understanding of ITIL service management processes ...

regulated manufacturing environments Strong understanding of EBR, shop-floor processes, and MES integrations Experience supporting SaaS/platform-based MES solutions Strong understanding of ITIL-based incident, problem, and change management Experience working with EU manufacturing sites and QA teams Desirable Skills/Knowledge/Experience Experience in pharma ...

with EPR suppliers or system integrators. Knowledge of NHS digital standards, assurance frameworks, and frontline digitisation programmes. Change management and service readiness training (e.g., ITIL). What You'll Bring Strong strategic leadership skills and the ability to influence at senior levels. Excellent communication, negotiation, and relationship-building abilities. Analytical ...

best-practice methodologies. Essential Skills & Experience of the Senior IT Service Manager include: - Strong IT service delivery and operations management background. - Expertise in ITIL-based processes, configuration management and risk. - Ability to lead multi-disciplinary service teams. - Experience investigating complex issues and driving improvements. - Excellent stakeholder management and communication skills. ...

orchestration (VMware Aria/vRealise, Ansible). Hybrid cloud experience (Azure, AWS, VMware Cloud). Experience supporting research computing or HPC workloads. Familiarity with ITIL-based change management processes. Contractor Expectations Ability to work independently with minimal supervision. Deliver results within defined project timelines. Participate in change advisory board ...

take ownership and responsibility while working effectively within a team Be logical and efficient, with a keen attention to detail Be self-motivated ITIL Service Management experience (Desirable) Experience of Supply Chain systems (Desirable) SAP experience (Desirable) Service Now experience (Desirable) What You’ll get in Return Salary starting ...

adequate resources and capacity Represent the IT service management function at a senior level Act as an escalation point for business stakeholders Experience Requirements : ITIL qualified Contract management experience Experience of managing budgets If available and interested, please apply in the first instance and you will be contacted to discuss ...

standards. Skills & Experience Strong hands-on experience with ServiceNow configuration and development. Proficiency in JavaScript, Glide API, Flow Designer, and integration technologies. Understanding of ITIL processes and ITSM frameworks. Experience delivering enhancements or implementing new ServiceNow modules. Holds current SC Clearance If you are currently SC Cleared and have ...

/CD pipelines, and modern application operations. Experience in designing integrations across enterprise platforms using APIs. Desirable Qualifications: Familiarity with frameworks like TOGAF, ITIL, and SAFe. Understanding of cloud platforms and hybrid architectures. Personal Traits: Strong analytical and problem-solving skills. Ability to balance strategic thinking with hands-on technical ...

experience leading major incidents in large-scale, 24/7 environments Strong understanding of modern infrastructure (cloud, distributed systems, networks, databases) Solid knowledge of ITIL practices (Incident, Problem, Change Management) Ability to operate under pressure with excellent decision-making and problem-solving skills Strong communication skills with the ability ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

. Ability to work effectively with colleagues and stakeholders at all levels. Strong negotiation and persuasion abilities. Nice-to-Have Skills Understanding of the ITIL framework. Knowledge of UK Payroll legislation. Experience working in the healthcare sector. What you need to do now If you're interested in this role ...

environments. Expertise in platform upgrades, patching, troubleshooting, and performance tuning . Solid understanding of server hardware, storage integration, and enterprise networking . Knowledge of ITIL processes (incident, problem, change). Desirable Skills: Experience in financial services or regulated environments . Scripting/automation skills (PowerShell, Python) and Infrastructure as Code ...

perspective, including 'as is', 'to be' and transitional states.12-month contract, Inside IR35, working both remotely and on-site in Salisbury. Responsibilities & Experiences : TOGAF ITIL Own the enterprise architecture vision, strategy and roadmaps from a business, technology and data perspective, including 'as is', 'to be' and transitional states Understand ...

across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery teams Acting as the senior escalation point for stakeholders across the business Driving process optimisation through ...