101 to 125 of 135 Contract ITIL Jobs

technologies Ability to communicate effectively with both technical and non-technical colleagues. Experience working in agile delivery teams. Practical understanding of implementing security and privacy by design Awareness of ITIL disciplines that govern the running of live services. If you are interested and available, please apply in the first instance and you will be contacted to discuss the position further. More ❯

incident investigations and resolution Ability to drive continuous service improvement by challenging established practices with evidence-based strategies Experience delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

Areas: SD-WAN (2.0): resilience, security, Zscaler & operability Integration projects: (e.g., International Paper merger) - modulation & impact assessment Supporting key initiatives ( 80/20, EUDR, I-Hub ) requiring network input ITIL-aligned service delivery across the team Balancing cost, governance & service excellence What You'll Bring: Strong Network Architecture & Operations expertise (WAN, LAN, WiFi, SD-WAN) Experience with integration projects & Zscaler More ❯

This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and … Service Desk, Operations, and Support teams. The following skills/experience are advantageous: Strong background in IT Service Management (ITSM), particularly in Service Design and Transition. Experience delivering within ITIL frameworks. Proven track record of transitioning services from project to operational environments. Excellent stakeholder management, planning, and communication skills. Ability to manage multiple transitions simultaneously in complex environments. Project Management More ❯

This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and … Service Desk, Operations, and Support teams. The following skills/experience are advantageous: Strong background in IT Service Management (ITSM), particularly in Service Design and Transition. Experience delivering within ITIL frameworks. Proven track record of transitioning services from project to operational environments. Excellent stakeholder management, planning, and communication skills. Ability to manage multiple transitions simultaneously in complex environments. Project Management More ❯

Improvement, Service Continuity, monitoring and improving SLAs - Service Level Agreements. Will need to have outstanding stakeholder communications skills and be able to talk to multiple stakeholders and third parties. ITIL Accredited. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of More ❯

impacted business growth. Expert knowledge of Private Wireless Networks deployment processes and their strategic impact on the technical and business environment. Advanced project/program management certifications including PMP, ITIL, Prince2, MSP, etc. 6 or more years of relevant work experience in senior program management or executive leadership roles. 5+ years of experience in technical wireless deployment management, with a More ❯

impacted business growth. Expert knowledge of Private Wireless Networks deployment processes and their strategic impact on the technical and business environment. Advanced project/program management certifications including PMP, ITIL, Prince2, MSP, etc. 6 or more years of relevant work experience in senior program management or executive leadership roles. 5+ years of experience in technical wireless deployment management, with a More ❯

image of Digital Services at all times and comply with all Corporate Policy Person Specification Qualifications Essential BTEC, Diploma or equivalent Desirable Service Desk Institute Analyst certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Experience Essential Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Working … effectively as a team Desirable An understanding of community focus and previous experience of working in IT within the public sector preferably the NHS Experience of working within an ITIL environment Skills, Abilities and Knowledge Essential Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Able to meet targets under pressure Good problem solving skills A logical More ❯

degree qualification or equivalent level of knowledge and expertise gained through experience. 2x MCP Microsoft or MCSE qualification (Microsoft Certified Professional level and proven experience of applying these qualifications) ITIL Foundation Comptia A+ and/or N+ or equivalent qualification Significant experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and More ❯

Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. * SSH Key Management. * Certificate management * HSM configuration/installation/support * Incident management * Change management * ITIL * Ensure the integrity and availability of cryptographic and key management services to business functions and applications Key Accountabilities: * Cryptographic Hardware Management - including on site local configuration activities * Support with resourcing … and customer experience/turnaround. * Assist in the management of any control issues identified via audits or other control issues Key Skills & Experience: * Experience in Cryptography/Information Security * ITIL Foundation * Batchelor Degree in Computer Science * Strong stakeholder management, able to influence and negotiate at all levels * Attention to detail and accuracy of work * Experienced at making informed decisions, against More ❯

and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. Maintain system performance, availability, and resilience across all …/scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM More ❯

and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. Maintain system performance, availability, and resilience across all …/scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM More ❯

Tandem, Unix) together with management of Cryptographic infrastructure. . SSH Key Management. . Certificate management . HSM configuration/installation/support . Incident management . Change management . ITIL . Ensure the integrity and availability of cryptographic and key management services to business functions and applications Key Accountabilities . Cryptographic Hardware Management - including on site local configuration activities . … . Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: . Experience in Cryptography/Information Security . ITIL Foundation . Batchelor Degree in Computer Science . Strong stakeholder management, able to influence and negotiate at all levels . Attention to detail and accuracy of work . Experienced at More ❯

Service Design & Transition (SD&T) Manager Contract Type: Inside IR35 Start Date: 3rd November Clearance: SC Clearance (must already hold) Location: 2 days per week on-site in Telford (Central Government project) We are seeking a Service Design & Transition (SD More ❯

appropriately. Person Specification Education & Qualifications Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data … Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering More ❯

IT Service Transition Lead (SAP, S/4, Rise, ITIL) A leading retailer is looking for an IT Service Transition Lead (SAP, S/4, ITIL) that will act as the main interface for Senior Management, Project Managers and stakeholders for Service Transition requirements and deliverables, supporting a major SAP Rise/S4Hana program. As the IT Service Transition Lead … SAP, S/4, ITIL) you work alongside Platform Leads, Product Managers, Engineering teams, and a range of third parties, you will help to deliver and maintain best in class solutions that meet the needs of a variety of stakeholders across the business. You will be responsible for service transition of SAP Rise/S4Hana services into live operations, ensuring … them on a journey whilst balancing their needs with the needs of the service. You will adopt and implement best practices and ways of working to ensure that all ITIL processes are both effective and efficient, plus being appropriately scaled. Skills/Experience * SAP solutions, particularly SAP Rise and S/4 Hana services. * Expertise gathering and analysing requirements for More ❯

Design standards and processes. Collaborate across IT, vendors, and business units to ensure seamless service integration. What we’re looking for: 3+ years’ IT Service Management experience in an ITIL v3/v4 environment. 1+ year in Service Design or Service Transition. Strong knowledge of ITIL processes, Service Design methodologies, and project frameworks. Excellent stakeholder management, communication, and organisational skills. … ITIL Foundation certification (v3 or above). Experience in financial services, Data Governance, or cloud (Azure, M365, SaaS) would be an advantage. If you’re passionate about shaping reliable, future-fit IT services and driving operational excellence, please apply with an up to date tailored CV. More ❯

Design standards and processes. Collaborate across IT, vendors, and business units to ensure seamless service integration. What we’re looking for: 3+ years’ IT Service Management experience in an ITIL v3/v4 environment. 1+ year in Service Design or Service Transition. Strong knowledge of ITIL processes, Service Design methodologies, and project frameworks. Excellent stakeholder management, communication, and organisational skills. … ITIL Foundation certification (v3 or above). Experience in financial services, Data Governance, or cloud (Azure, M365, SaaS) would be an advantage. If you’re passionate about shaping reliable, future-fit IT services and driving operational excellence, please apply with an up to date tailored CV. More ❯

cryptographic key lifecycle activities: generation, distribution, storage, recovery, and deletion Maintain accurate documentation and perform regular risk and compliance checks Handle incident, problem, and change management processes (aligned with ITIL best practices) Ensure strong governance, audit trails, and adherence to Barclays' IT Security Standards Contribute to automation and scripting efforts (e.g., Python) to streamline operations Participate in out-of-hours … or information security roles Hands-on experience with HSMs from vendors such as Thales, Entrust, or Gemalto Familiarity with HSM monitoring tools Strong scripting or coding skills (Python preferred) ITIL Foundation Certification Bachelor's Degree in Computer Science or related field Strong stakeholder management and communication skills Excellent attention to detail and ability to multitask Proficient in Microsoft Office tools More ❯

hours support and emergency response, as needed. What We're Looking For: 8+ years of experience in IT infrastructure or systems administration within complex, global environments. Experience working within ITIL frameworks and ideally ISO 27001-compliant settings. Strong working knowledge of: Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online) Azure IaaS VMware vSphere & Dell VxRail NetApp storage Juniper Mist & Cato … DHCP, subnets, VLAN, TCP/IP, SD-WAN, VPNs Desirable Certifications: Microsoft Azure Administrator (AZ-104) VMware Certified Professional (VCP) Juniper Mist AI (Wireless/Wired) Microsoft 365 Fundamentals ITIL Foundation (v3 or v4) This is a fantastic opportunity to contribute to the ongoing stability, security, and innovation of a global infrastructure estate, while working in a collaborative and forward More ❯

Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella Hybrid September/October start We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract. This role is ideal for a seasoned contractor with a strong … ITIL background who thrives in governance, service assurance, and change enablement environments. The Role: You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery. You'll also work with the Change, Event & Configuration … Enablement roadmap and toolset. Key Responsibilities Lead and govern the end-to-end change management lifecycle Chair CAB meetings and provide expert assurance on changes Align change processes with ITIL 4 standards Collaborate with DevOps teams to integrate change control into CI/CD Use and improve automation tools to support efficient change handling Track KPIs, analyse trends, and drive More ❯

organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. On behalf of Tesco IMS, AMS are now looking for a ITIL Process Analyst for a 6 month contract, hybrid working model. Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind … customers or looking after their people, you'll find there's a warmth and friendliness to everything they do. Key responsibilities: As a detail-oriented and proactive professional with ITIL Foundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless handover from … project delivery to live operations. Skills and Qualifications: ITIL Foundation Certified - Solid grounding in IT service management principles and practices. Service Transition Knowledge - General understanding of transitioning services into live environments effectively. Planning & Organisation - Strong planning skills with the ability to manage competing priorities and deadlines. Attention to Detail - Meticulous approach to tasks, ensuring accuracy and quality in deliverables. Stakeholder More ❯

experience What we are looking for Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management) Solid knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Good understanding of ITIL v4 principles and service lifecycle Proven track record in service transition planning and execution Excellent communication, stakeholder management, and problem-solving skills Nice to have ITIL v4 Foundation certification (or More ❯

transition and drive service management maturity improvements across the organisation. This is a high-impact role requiring strong leadership, excellent stakeholder management, and deep expertise in service transition and ITIL-based practices. The successful candidate will ensure the seamless transfer of services from incumbent suppliers to new providers, establish governance controls, and implement best practice frameworks to strengthen operational capabilities. … manage the full lifecycle of supplier transition, ensuring minimal disruption and business continuity. Service Management Maturity: Assess current practices, develop a maturity roadmap, and embed continual service improvement across ITIL processes. Stakeholder Engagement: Act as the single point of contact for onboarding and transition, ensuring alignment across leadership, suppliers, and operational teams. Risk & Governance: Proactively manage risks, issues, and changes … incoming suppliers. Financial & Resource Management: Manage budgets, monitor costs, and ensure value-for-money outcomes. Ideal Profile Proven track record in transition and service management leadership. Strong understanding of ITIL practices and service management maturity frameworks. Excellent stakeholder management and communication skills. Experience delivering complex supplier transitions with minimal disruption. If you have the relevant skills and experience to carry More ❯