101 to 119 of 119 Contract ITIL Jobs

continual improvement. Experience Required: We are looking for someone with: Extensive senior-level IT Service Management leadership experience. Strong operational Service Management experience. Strong ITIL knowledge (ITIL 4 preferred). Experience leading complex Service Management transformation programmes. Experience designing or evolving Service Management operating models. Experience providing operational oversight, governance ...

support environment. Technical Knowledge: Proficient in supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles (Incident, Request, and Problem Management). Communication: Exceptional verbal and written communication skills, with the ability to explain ...

This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled … interactions. Use and improve knowledge articles in Confluence. Support major incident communication and coordination. Contribute to service improvement initiatives. Work in alignment with ITIL 4 practices and ISO 20000 processes. Triaging/management of major incidents using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge ...

issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have: Powershell Qualifications Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). ITIL Foundation certification (preferred). 'This role requires ...

eligible for the role * Active SC clearance is STRONGLY PREFERRED KEY EXPERIENCE: * Service Architecture/Service Design * IT Service Management (ITSM) and ITIL * Experience creating Service Design Packages (SDPs) * Service Operating Model design * ServiceNow or similar ITSM tools * Service Transition/transition into service * Creating and negotiating SLAs * Service management … teams to ensure services are successfully designed, approved and transitioned into operation. If you are an experienced Senior Service Architect with strong ITSM/ITIL experience and SC clearance, please send your latest CV for consideration. ...

infrastructure and service management teams, you will ensure availability, resilience and performance in line with agreed service levels. The position operates within a formal ITIL aligned support model and includes participation in a 24 by 7 support rota, including out of hours and major incident response. Key Responsibilities Provide production … Data Guard Solid SQL and PL SQL capability Experience of performance diagnostics and tuning Experience supporting Oracle on Linux or Unix platforms Familiarity with ITIL aligned service management processes Experience supporting high availability and mission critical systems Desirable Experience with OEM, ASM or RAC Exposure to later Oracle versions Scripting ...

assessment Operating cyber security tools and solutions Managing relationships with external vendors and MSSPs The following would be beneficial: Cloud security experience (AWS, Azure) ITIL Foundation or equivalent service management qualification CISSP, CISM or equivalent certifications are highly desirable. You'll need to hold or be eligible to obtain … Interested? Please apply below. SOC Manager, Cyber Security Operations Manager, Security Operations Centre, SOC, incident management, threat intelligence, security monitoring, MSSP, SIEM, CISSP, CISM, ITIL, AWS, Azure, Remote, Contract, Inside IR35 ...

strong focus on on-premise technologies , providing 3rd line support, maintaining business-critical systems and contributing to infrastructure improvement initiatives. Working within an ITIL-led environment, you'll be responsible for ensuring the availability, performance and resilience of core infrastructure services, whilst supporting ongoing automation and modernisation activities. This … projects, upgrades and service improvements. Create and maintain technical documentation and knowledge articles. Key Skills & Experience Strong 3rd line infrastructure support experience within an ITIL environment. Windows Server administration (2012/2016 and later). Active Directory, Group Policy and file permissions. VMware and/or Hyper-V virtualisation. Microsoft ...

environments (CNI/National Grid advantageous). Test automation experience and AI-assisted test design exposure. Experience mentoring or technically leading small test teams. ITIL working experience. Multi-domain breadth across three or more of the twelve client domains. CERTIFICATIONS & QUALIFICATIONS ISTQB Foundation expected. ITIL desirable. Relevant network/cloud ...

service-related risks. Build strong relationships across technical teams, suppliers, and business stakeholders. Essential Experience Experience managing multiple managed service providers. Strong knowledge of ITIL and service management best practice. Experience with ITSM tools such as ServiceNow. Own Major Incident Management processes and supplier escalations. Drive ITIL service management practices ...

operational escalations. Strong stakeholder management skills across technical and non-technical audiences. Experience managing third-party suppliers and outsourced service providers. Good understanding of ITIL Incident, Problem and Change Management processes. Excellent communication, organisational and decision-making skills. Desirable Experience within Financial Services or another regulated environment. Knowledge of Operational … Resilience, Business Continuity or Application Recovery. Experience with ServiceNow, Power BI and Microsoft 365. ITIL Foundation Certification or above. This is an excellent opportunity for an experienced service professional who thrives in fast-paced operational environments and enjoys taking ownership of critical incidents, supplier relationships and service recovery activities. What ...

coordinate end-to-end Service Transition activities. Lead services through operational readiness, go-live, Early Life Support and BAU handover. Define and embed effective ITIL service management processes. Coordinate activities across Engineering, DevOps, SRE, QAT, Delivery and Operations teams. Essential Experience Active NPPV3 and SC Clearance. Strong, recent Service Transition … experience. Experience leading services through development, operational readiness, go-live and BAU. Experience transitioning complex cloud-hosted services, ideally within AWS. Strong understanding of ITIL processes including Change, Release, SACM, Knowledge Management, Service Validation and Continual Service Improvement. Experience working with multidisciplinary teams including DevOps, SRE, Engineering, QAT and Operations. ...

operational users can seamlessly leverage the platform. You will work within a multi-disciplinary team, handling product configurations, testing system functionality, and managing operational ITIL processes. Key Responsibilities Product Configuration: Configure and manage data products using templating languages ( Handlebars.js/Moustache.js ) and layout markups ( Typst ). Product Onboarding: Collaborate with … Proficiency in using ServiceNow for Incident, Problem, and Change Management. Operational Mindset: Proven track record in application support, configuration, or technical ops within an ITIL-aligned environment. Stakeholder Engagement: Ability to gather user needs and communicate effectively across multi-disciplinary technical and non-technical teams. Why Apply? Great Work-Life ...

Role Title: Application Architect Duration: 6 months Location: Manchester/Inverness/Fully onsite, 5 days per week Rate: up to £547.40 p/d Umbrella inside IR35 Role purpose/summary An exciting opportunity ...

Role Title: Application Architect Duration: 6 months Location: Manchester/Inverness/Fully onsite, 5 days per week Rate: up to 547.40 p/d Umbrella inside IR35 Role purpose/summary An exciting opportunity ...

Senior Infrastructure Engineer (Infrastructure, VMware, Windows, Server, Networking, Cisco, Palo Alto, Fortinet, FortiGate, SAN, PureStorage, Firewalls, 365, ITIL, Security, Resolution Management) Contract 6 Months Inside IR35 - Remote Charles Simon Associates are currently recruiting for a Senior Infrastructure Engineer on an initial 6 month contract basis with an ASAP start. … considered for the Senior Infrastructure Engineer Senior Infrastructure Engineer (Infrastructure, VMware, Windows, Server, Networking, Cisco, Palo Alto, Fortinet, FortiGate, SAN, PureStorage, Firewalls, 365, ITIL, Security, Resolution Management) Contract 6 Months Inside IR35 - Remote ...

development environments Ensuring compliance with MoD and Government security standards Working closely with customer authorities, suppliers and internal stakeholders Supporting service operations within an ITIL-based environment Driving continuous improvement across security and assurance activities What We're Looking For Proven experience performing SCIDA responsibilities Strong understanding of TEMPEST methodologies … secure IT platforms and services Strong stakeholder management skills Ability to operate as a technical SME Experience working across multiple secure locations and environments ITIL knowledge and service management experience Desirable Delivery of complex technical programmes Secure communications or telecommunications experience Defence managed services experience Infrastructure, networking or platform security ...

cloud and on-premise applications. Deliver data migration, system integration, and end-to-end testing. Work closely with Senior Analysts and Project Managers using ITIL and Agile methodologies. What We're Looking For Experience delivering and supporting business-critical applications. Revenues & Benefits systems experience (NEC highly desirable). Microsoft … experience, including Teams, SharePoint, and Power Platform. Knowledge of data integration, system connectivity, and technical project delivery. Familiarity with ITIL and Agile practices. To be considered for this role click apply and submit a copy of your up to date CV. Key Dates Submission Deadline: Wednesday 5 August Interviews: Week ...

sector client is looking for a Snr Operational Comms Engineer You will: Lead the support, monitoring, maintenance, and development of operational communications systems using ITIL best practices. Manage incidents, service requests, changes, problems, capacity management, and lifecycle management of communications infrastructure. Provide technical leadership, guidance, and mentoring to engineers … Ability and willingness to learn new technologies. Experience providing technical leadership and support to junior colleagues. Desirable Requirements Degree-level qualification or equivalent experience. ITIL v4 Foundation (or higher). Expertise in areas such as Airwave, ESN, control room systems, mobilisation systems, radio systems, and telephony. Experience within emergency services ...