126 to 131 of 131 Contract ITIL Jobs

service delivery throughout the ITSM migration lifecycle. Lead the transition from ServiceNow to Freshservice, ensuring minimal business disruption. Assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). Manage stakeholders across IT, business units, and third-party vendors. Oversee incidents, risks, issues, and dependencies during … have a proven track record as a Service Delivery Manager migrating ITSM tools. Hands on knowledge of ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will ...

solutions, working closely with Project Managers, architects, service owners, and business stakeholders to deliver high-quality, automated request solutions that align with governance and ITIL best practices. Key Responsibilities Lead the design, development, and configuration of ServiceNow Service Catalog items and request models Translate business and functional requirements into robust … ITSM modules (Request Fulfilment, Incident, Change, etc.) Proven experience with Flow Designer, workflows, catalog client scripts, UI policies, and Business Rules Strong understanding of ITIL processes, particularly Request Fulfilment Experience designing end-to-end fulfilment workflows integrating with downstream systems Strong troubleshooting and problem-solving skills Ability to work independently ...

doing: Maintain and support the existing Remedy ITSM platform, including key integrations such as E-bonding and TSO. Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful. Manage server group structures and CMDB data loads, including automated foundation data loads. Develop and troubleshoot … Experience maintaining Remedy ITSM platforms, including integrations and server structures. Strong troubleshooting skills, particularly with log analysis. Ability to support migration projects and review ITIL solutions. Knowledge of Atrium integrator, automated data loads, and system customisation. Excellent documentation and knowledge-sharing skills. This role offers a competitive daily rate ...

gapped environment Applying patches, upgrades, and monitoring system health to ensure operational resilience Following strict change, incident, and problem management protocols in line with ITIL standards Contributing to the stability and security of national defence infrastructure Documenting procedures and continuously improving operational processes What you'll bring: Proven experience … RHEL System Administrator Strong knowledge of x86 server architecture Familiarity with ITIL-based processes (change, incident, problem management) Experience working in air-gapped or highly secure environments Proficiency in system patching, upgrades, and monitoring Ability to follow and enhance Standard Operating Procedures (SOPs) Active eDV clearance Desirable skills: Experience with ...

gapped environment * Applying patches, upgrades, and monitoring system health to ensure operational resilience * Following strict change, incident, and problem management protocols in line with ITIL standards * Contributing to the stability and security of national defence infrastructure * Documenting procedures and continuously improving operational processes What you'll bring: * Proven experience … RHEL System Administrator * Strong knowledge of x86 server architecture * Familiarity with ITIL-based processes (change, incident, problem management) * Experience working in air-gapped or highly secure environments * Proficiency in system patching, upgrades, and monitoring * Ability to follow and enhance Standard Operating Procedures (SOPs) * Active eDV clearance Desirable skills: * Experience with ...

Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security … achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May – 27 May. ...