Umbrella Engagement - 6 Months Initial - Must have Outstanding Communication Skills and hold an ITIL Accreditation within either Problem or Major Incident Management Looking for someone with either and indepth knowledge of Problem Management or someone with an indepth knowledge of Major Incident Management. The successful candidates must be used to working within a Team of Service Management Consultants in a More ❯
Knowledge Essential Postgraduate qualification or equivalent relevant experience, preferably within a digital/IT subject and/or healthcare subject area Evidence of continuous professional development through their career ITIL Foundation Desirable Prince2 Agile certification, or equivalent qualification ITIL Specialist In depth understanding of the product needs of Betsi Cadwaladr University NHS Trust and its Divisions Experience Essential Product management More ❯
services (Exchange Online, Teams, SharePoint). * Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. * Own IT Disaster Recovery coordination, readiness, and documentation. * Champion ITIL-based practices (incident, change, configuration) to improve service reliability. * Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. * Ensure platforms comply with security, audit, and operational standards. * Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. * Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. * Skilled in vendor management, team development, and ITIL practices. * Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Fusion People Ltd
services (Exchange Online, Teams, SharePoint).* Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution.* Own IT Disaster Recovery coordination, readiness, and documentation.* Champion ITIL-based practices (incident, change, configuration) to improve service reliability.* Manage outsourced infrastructure partners to ensure SLA adherence and service improvements.* Ensure platforms comply with security, audit, and operational standards.* Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration.* Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security.* Skilled in vendor management, team development, and ITIL practices.* Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯
worked within a Regulatory Sector eg Financial Services - Outstanding Communication Skills - Highly Remote - 2 days per month 6 month Engagement - Significant experience in all aspects of Incident Management Lifecycle - ITIL Accreditation Management of Incident to Major Incidents - able to work under pressure - must be able to communicate to multiple stakeholders. Post Incident Reviews and how to improve Incident Processes. Highly More ❯
skills and have worked across Medium/Large Sized Fast Paced Organisations in a Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we More ❯
To ensure the effective day-to-day delivery of IT services across both shared and in-house environments, with a strong focus on ITIL disciplines - Incident, Problem, Change, and Asset Management - and Cyber Security risk management . The postholder will act as the customer-facing lead for operational IT, ensuring services are reliable, secure, and responsive to user needs. Key … Responsibilities Manage the performance and quality of outsourced, shared service and in-house IT services Own and operate the ITIL processes: Incident , Problem , Change , and Asset Management Act as the operational interface with the other organisation (the shared service provider) Maintain the CMDB and configuration item lifecycle tracking Lead on cyber security risk assessments , patch assurance , vulnerability management , and coordination … audits and business continuity planning Essential Skills and Experience Demonstrable experience managing operational IT services in a mixed shared service/in-house/outsourced environment Deep knowledge of ITIL v4 practices, especially Incident, Problem, Change, and Asset Management Experience with service desk systems and CMDBs Familiarity with cybersecurity operations (e.g., vulnerability scanning, patch management, access reviews) Strong stakeholder engagement More ❯
Graduate IT Business Analyst Location: Slough Salary: £24,000 - £26,000 Length of Contract: 12 months - with view to extend Are you an IT Graduate with a knowledge of ITIL principles? This IT Graduate role, supporting the IT team with change management, communicating with stakeholders about changes and supporting them throughout process. This is an IT role for a candidate … your career. The successful candidate will have gained your IT/Computer Science etc degree in the last 3 years and will have achieved a 2:1 or above. ITIL knowledge it advantageous. Please only apply if you match all of the above criteria. alt Recruitment is acting as an agency for this role. At registration stage, to confirm your More ❯
Umbrella Engagement - One/Two Days per week on site at Head Office in Northern England. Must hold an ITIL accreditation within Service Management - ideally Change Management. Must have significant experience around all aspects of Change Management and have worked within a Service Management Team in a fast paced Medium/Large sized Organisation. Chairing CAB etc... Initial 6 month More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Sanderson
all tax and NI will be deducted at source. Skills and experience required: - Relevant experience in leading Critical and Major Incidents in complex environments with a strong understanding of ITIL-based Incident Management. Technical knowledge of IT infrastructure, app support and network ops. Ability to coordinate cross-functional technical teams and third-party suppliers (including during high-pressure situations). More ❯
Technical Solution Architect 3 Month Contract London (Hybrid) £360/day (Outside IR35) Technical Solution Architect needed for a 3 Month Contract in West London (Hybrid). Start ASAP in July/August 2025. Working with a global IT Consultancy More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
IT Service Continuity Lead Salary : Outside IR35: Competitive Day Rate + Home Based. Location : Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a competitive day rate and the flexibility … expertise in data backup strategies is required. Proven experience in IT Service Continuity, Disaster Recovery, and Business Continuity Planning Thorough knowledge of industry-specific standards such as ISO 20000, ITIL Strong understanding of BIA, and continuity strategy development Experience with continuity testing and failover exercises In-depth knowledge of IT systems including server infrastructure, cloud services, networking, and storage Expertise More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Robert Walters
IT Service Continuity Lead Salary: Outside IR35: Competitive Day Rate + Home Based. Location: Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a competitive day rate and the flexibility … expertise in data backup strategies is required. Proven experience in IT Service Continuity, Disaster Recovery, and Business Continuity Planning Thorough knowledge of industry-specific standards such as ISO 20000, ITIL Strong understanding of BIA, and continuity strategy development Experience with continuity testing and failover exercises In-depth knowledge of IT systems including server infrastructure, cloud services, networking, and storage Expertise More ❯
Employment Type: Contract, Work From Home
Rate: Outside IR35 Competitive Day Rate, Home Based