51 to 75 of 156 Contract ITIL Jobs

roles, with working knowledge in SRE principles including automation a considerable plus Desirable skills to include: • Experience with Agile ways of working • Knowledge of ITIL framework • Experience with Power Apps, Power BI, Power Automate, and Searching Intelligence ...

presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. ...

ensure ITSM tooling hygiene Key Requirements Strong experience in IT service operations in an outsourced/MSP environment Deep hands-on experience across ITIL processes (Incident, Major Incident, Problem, Change) Proven track record managing major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong ...

project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands ...

project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands ...

. Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding … solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience ...

technology trends The Person: Security Architect Experience in a similar role and a variety of technologies SC Clearance Reference: BBBH25750 Keywords; TOGAF, Infrastructure, Architect, ITIL, Azure, DevOps, Angular, Software, Developer, C#, Networking, Cloud, Security, Network, If you are interested in this role, click 'apply now' to forward ...

technology trends The Person: Data Architect Experience in a similar role and a variety of technologies SC Clearance Reference: BBBH25751 Keywords; TOGAF, Infrastructure, Architect, ITIL, Azure, DevOps, Angular, Software, Developer, C#, Networking, Cloud, Security, Network, If you are interested in this role, click 'apply now' to forward ...

contract renewals As a successful Software Asset Management Administrator, you will have: Proven experience as a Software Asset Management Administrator in enterprise environments ITIL v4 and SAM certification (IAITAM, CSAM, BCS or equivalent) Strong licensing knowledge (Microsoft, Oracle, IBM, VMware, Adobe, ServiceNow) Experience with audits, compliance, ELPs and optimisation initiatives ...

with AI/ML or agent-based tooling in operationsUnderstanding of identity, access control, and security best practicesExperience with OpenStack (Cinder, Manila)Awareness of ITIL or service management frameworks Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment ...

teams Proven background supporting core banking platforms (ideally Finastra Equation) Experience with IBM Power Systems, LPARs, and backup/recovery (BRMS) Solid understanding of ITIL-based support environments and SLAs Experience delivering change, projects, and BAU enhancements Strong stakeholder management and communication skills Knowledge of application security, compliance, and audit ...

Proficiency with MS Office and reporting tools. * Experience using ticketing systems. Desirable * Knowledge of internal client processes and tools. * Familiarity with customer operational processes. * ITIL knowledge or accreditation Additional Information: Interview Process: In Person/Team onlineYou will receive excellent perks such as free parking and a subsidised canteen. ...

secure networks, infrastructure delivery, or classified environments Experience providing independent assurance or programme-level consultancy Familiarity with delivery methodologies such as PRINCE2, Agile, or ITIL Why Apply? Long-term programme on a critical national infrastructure initiative High-impact role with significant stakeholder exposure Opportunity to shape assurance and testing strategy ...

environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Excellent project management skills, including planning, scheduling, and resource allocation. Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). Strong communication and stakeholder engagement skills. Ability to manage multiple sites and vendors effectively. Desirable Qualifications Technical certifications ...

environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Excellent project management skills, including planning, scheduling, and resource allocation. Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). Strong communication and stakeholder engagement skills. Ability to manage multiple sites and vendors effectively. Technical certifications such ...

store teams. Desirable (But Not Essential): Experience managing digital signage Content Management Systems (CMS). Prior experience working within a Retail IT environment. ITIL V3/V4 certification. Awareness of enterprise security and compliance standards (PCI-DSS, GDPR, PII). Why Apply?/Benefits This is a brilliant opportunity ...

managing the Acceptance into Service (AIS) process. What We're Looking For: To excel in this role, you should possess: Strong understanding of ITIL practices, particularly in Service Design, Transition, and Operations. Proven experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models ...

hours on a 1 week in 4 basis What you'll bring: Experience with Juniper network devices and firewalls Strong understanding of ITIL incident, problem, and change management disciplines Knowledge of encryption technologies Ability to handle sensitive information with discretion Willingness to travel to customer locations as needed ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT Service Catalogue so it accurately reflects ...

analyse, design, and optimise end-to-end service management processes, translating business requirements into scalable, efficient ServiceNow solutions. Understanding of IT Service Management (ITSM), ITIL-aligned processes, and enterprise service delivery within a public sector context. Development expertise in ServiceNow, including expertise in the development and delivery of the Automated ...

analyse, design, and optimise end-to-end service management processes, translating business requirements into scalable, efficient ServiceNow solutions Understanding of IT Service Management (ITSM), ITIL-aligned processes, and enterprise service delivery within a public sector context. Development expertise in ServiceNow, including expertise in the development and delivery of the Automated ...

work with both technical teams and stakeholders Desirable Exposure to public sector or regulated delivery environments Awareness of government security or assurance frameworks ITIL knowledge (v3 or v4) Interested? Apply now for more info. ...

source control tool for CI/CD. Experience in managing and tracking work using management tools like SF, LCT. Preferred to have understanding on ITIL concepts including Incidents, Problems, Change, Service delivery, transitions, etc. Excellent troubleshooting skills for Back End workflow management processes, batch management and Shell Scripting. Understanding ...

complex delivery programmes and tight timescales. Strong stakeholder management and influencing skills. Experience leading virtual and co-located teams. Service Management qualifications such as ITIL, ISO20000, or IT4IT desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will ...

facilitation skills. Ability to translate technical processes and digital support solutions into clear, practical guidance for analysts and end users. Desirable Knowledge of ITIL, Service Management practices and Service Desk operating models. Experience supporting ServiceNow enhancements, administration, reporting, knowledge management, catalogue improvements or digital support workflows. Experience using analytics, ticket … digital adoption frameworks, change management approaches or user enablement methods. Experience in international, defence, engineering or government-adjacent organisations. Relevant industry certifications such as ITIL Service Management, PRINCE2, Agile, Microsoft 365 or Power Platform. Company Information At First Recruitment Group we understand just how important it is to secure ...