Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis
on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting … oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITILCertification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes … and frameworks, with ITILcertification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes … and frameworks, with ITILcertification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable More ❯
Networking foundations: HTTP, SMTP, DNS, TCP/IP, proxies, remote access and load balancers. Communication: Clear written/verbal communication and presentation skills for technical and senior audiences. Process: ITILcertification (desirable) and familiarity with structured change management. Strong understanding/experience of the following products/technologies: Active Directory and Group Policy Zscaler (Internet Access and Private More ❯
with InfoSec. Networking foundations: HTTP, SMTP, DNS, TCP/IP, proxies, and load balancers. Communication: Clear written/verbal communication and presentation skills for technical and senior audiences. Process: ITILcertification (desirable) and familiarity with structured change management. Networking People (UK) is acting as an Employment Business in relation to this vacancy. More ❯
Alexander Mann Solutions - Public Sector Resourcing
and/or Government or Public Sector installation of Service Now. . Solid understanding of ITSM processes (incident, problem, change). Desirable: . Knowledge of Angular, HTML, CSS. . ITIL Qualification or relevant experience/skills. . Current ServiceNow platform Certification. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident More ❯
record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have More ❯
Improvement, Service Continuity, monitoring and improving SLAs - Service Level Agreements. Will need to have outstanding stakeholder communications skills and be able to talk to multiple stakeholders and third parties. ITIL Accredited. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people More ❯
EPR systems. Experience of creating and executing test scripts is essential. Knowledge of EPR systems process and administration. Skills and knowledge of software testing program design, implementation and development. ITIL Qualification is advantageous. Previous NHS experience is preferred. Experience of EPR i.e. Nervecentre is also preferred. Please apply ASAP to find out more More ❯
of clinical EPR systems i.e. EPR/PAS. Knowledge of EPR systems process and administration is required. Knowledge of software design/build, implementation and development is also essential. ITIL Qualification is advantageous. JavaScript would also be beneficial but is not essential. Previous NHS experience would be preferred. Please apply ASAP to find out more. More ❯
Change/Service Manager. ITIL Accredited. Umbrella Engagement. 3 days on site per week in NW. Must have outstanding stakeholder skills. 3- 6 Month engagement. £575/day. Looking for an ITIL accredited Change Manager - will need to have significant experience in all aspects of Change Management - chairing CABS etc - will need to have worked within a fast … paced Small/Medium sized organisation going through an IT Transformation Programme. May also suit a Service Manager or a Hands on Service Delivery Manager with ITIL Change experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all More ❯