Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for aProblem Management Specialistto be based at our customer site in Gaydon. Job Purpose We are seeking a proactive and analytical ProblemManagement Specialist to … root causes. Drive the resolutions across various stakeholder groups to prevent recurring incidents. Collaborate with cross-functional teams to prioritize and resolve problems. Document problem resolution processes and best practices. Monitor and report on the effectiveness of problemmanagement activities. Identify trends and patterns to anticipate and … prevent future incidents. Participate in incident reviews and post-incident analysis meetings. Drive continuous improvement initiatives to enhance the problemmanagement process. Provide guidance and support to other team members on problemmanagement practices. Participate in scrum ceremonies e.g. Sprint planning, review, retrospective, stand-up Knowledge more »
status: Inside ir35 Location: National, hybrid Must have Active SC Clearance As a Major Incident Manager you will have: Service Focus Community collaboration Incident ManagementProblemManagement Understanding of service management framework User Focus Ownership & initiative If you are interested in finding out more regarding this more »
not limited to, on-premises, mobile, remote and cloud services, along with experience of radio-paging systems. The post holder will be responsible the management of the Group's mobile phone estate. This will also include the management of the Trust's Mobile Device Management (MDM) platform … a senior member of the Groups technical support function that provides Unified Communications technical support and consultancy. The post holder is responsible for the management of the Groups mobile phone estate. This will also include the management of the Groups Mobile Device Management (MDM) platforms and clinical … and ensure the validity of those backups in accordance with policy and procedure. The post holder will identify and contribute for Unified Communications based ProblemManagement in line with Information Technology Infrastructure Library (ITIL) principles. Ensure the Unified Communications team maintains a high standard with regards to the more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
standards in environment, safety, health, security, and quality, and exhibit strong teamwork skills. Additional accountabilities may be defined and assigned through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as documented in the company management system. Deliver resilient, cost-effective … and highly available infrastructure for business operations, enabling the deployment, management, and maintenance of hosted services. Oversee the daily sustainment of Infrastructure Systems, ensuring effective planning, end-user impact assessment, change management, and problemmanagement to meet deadlines, budgets, and service levels. Diagnose and resolve issues more »
security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical … services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problemmanagement are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be more »
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided … cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. The … a valid Security Clearance (SC) Competency in MS Office Suite. Desirable skills, qualifications and experience Working to: Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Management CentOS/RedHat experience - underpins some applications. more »
West Midlands Ambulance Service University NHS Foundation Trust
be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues. Job description Job responsibilities Service Delivery Management Provide a comprehensive technical and administrative support service within the IT Telecommunications section of the IM&T department, including production of correspondence, reports and … the development and implementation of relevant IT policies regarding telephony and mobile usage across the Trust. Participate in regular business continuity tabletop exercises. Supplier Management Assisting the Telecommunications Manager in obtaining and evaluating quotations from suppliers of equipment, software, transmission services and other services for Telecommunications networks. Monitoring and … incidents and proposing and implementing improvements. Assisting in negotiating and reviewing of service contracts and SLAs with key suppliers. Liaising with technical personnel regarding problem resolution in the event of service or component failure. Where the service is provided by an external supplier, review the contract to provide the more »
and forming part of the governing body of EADA. Supporting Projects and Product Enhancements throughout the development and delivery lifecycle. Assisting in Incident/Problemmanagement, Root Cause Analysis, and definition of solutions. Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test more »