1 to 23 of 23 Contract Problem Management Jobs

start your day in our office garden, fro the comforts of your own home, your contribitions will be significant. Your Daily Responsibilities: Incident and Problem Management : Conduct root cause analysis to identify the underlying cause of failures and implement permanent solutions. This involves direct communication with users (Traders … and Scripting : Develop, improve, and maintain tools and scripts to automate repetitive or error-prone tasks, utilizing appropriate event alerts. Functional Testing and Change Management : Perform functional testing and manage changes to ensure safe transitions from test to acceptance and production environments. Travel : Occasional travel abroad, specifically to Brussels. … Team: Experience : Financial knowledge of interest rate and FX derivatives valuation and market risk modelling (eg, Greeks and VaR). Experience in functional incident management for Front Office pricing applications within the Financial Markets domain. Proficiency in supporting end users, enriching Back End databases with new products, reports, and more »

L3 Support professional to join our dynamic IT team. The ideal candidate will possess in-depth knowledge of IBM iSeries (AS400) systems, demonstrate excellent problem-solving abilities, and have a strong commitment to providing exceptional technical support. Key Responsibilities System Maintenance and Monitoring: Perform regular system checks, monitor performance … and ensure optimal operation of iSeries systems. Manage and maintain backups, perform system upgrades, and apply patches. Incident and Problem Management: Handle and resolve L2 and L3 support tickets related to iSeries systems. Troubleshoot and resolve complex technical issues, working closely with other IT teams when necessary. Document … and track incidents using the company's incident management system. User Support and Training: Provide technical support to end-users, assisting them with iSeries-related issues. Conduct training sessions and create documentation to help users understand and efficiently use iSeries systems. System Security and Compliance: Implement and manage security more »

role is inside of IR35 Initial duration: 6 months Role and tasks IBM Z Storage Specialist IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise scale and complexity Personal Experience - zSeries Storage Management … background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management more »

looking for a IBM Z Storage Specialist on a remote basis for a 6 month contract. * INSIDE IR35.* Role Description: 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of scale and complexity Key Skills: zSeries Storage … Management/Engineering background preferred and/or experience to equivalent level Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile more »

are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line/4 th Line customer support for Server and Storage (Networks and Desktop Workstations on occasion). You … advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a … consist of finding ways to eradicate future issues and investigate how the solution could be developed/enhanced. DETAILED JOB DESCRIPTION: Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, Hyper-V Administration Config more »

are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3 rd Line/4 th Line customer support for Server and Storage (Networks and Desktop Workstations on occasion). … advantageous along with Juniper and palo alto firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a … consist of finding ways to eradicate future issues and investigate how the solution could be developed/enhanced. DETAILED JOB DESCRIPTION: Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, Hyper-V Administration Config more »

years of JDE experience Expertise in JDE Configurator Manufacturing accounting MRP Forecasting and planning experience in JD Edwards Service billing and contract module incident problem management with L1, L2 Support experience on JDE with interfaces like Shelly CTA Sheet Metal Process experience on Linux Unix Commands ODI query more »

designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for aProblem Management Specialistto be based at our customer site in Gaydon. Job Purpose We are seeking a proactive and analytical Problem Management Specialist to … root causes. Drive the resolutions across various stakeholder groups to prevent recurring incidents. Collaborate with cross-functional teams to prioritize and resolve problems. Document problem resolution processes and best practices. Monitor and report on the effectiveness of problem management activities. Identify trends and patterns to anticipate and … prevent future incidents. Participate in incident reviews and post-incident analysis meetings. Drive continuous improvement initiatives to enhance the problem management process. Provide guidance and support to other team members on problem management practices. Participate in scrum ceremonies e.g. Sprint planning, review, retrospective, stand-up Knowledge more »

standards in environment, safety, health, security, and quality, and exhibit strong teamwork skills.  Additional accountabilities may be defined and assigned through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as documented in the company management system.  Deliver resilient, cost-effective … and highly available infrastructure for business operations, enabling the deployment, management, and maintenance of hosted services.  Oversee the daily sustainment of Infrastructure Systems, ensuring effective planning, end-user impact assessment, change management, and problem management to meet deadlines, budgets, and service levels.  Diagnose and resolve issues more »

Desk. We are lucky that we have very competent staff already in place but now require an Operational Service Desk manager to provide Service management support till end of March 2025. The Operational Service Desk manager will act as a main lead for the SART (Systems, Application and Reporting … Service Desk managing a multi-skilled team with geographical challenges and will work as part of the management team within the service alongside the Head of Systems, Business Analyst Lead, Reporting Solutions Architect and Senior Team Managers. This role will be expected to devise, operate and manage within Service … Manage the Service desk team and provide leadership to the Service Desk team from both a technical escalation point for direct reports and a management escalation point for strategic and operational decisions. Be responsible for oversight of Problem management, developing processes/Standard Operation Procedures to manage more »

for the SART (Systems, Application and Reporting) Service Desk managing a multi-skilled team with geographical challenges and will work as part of the management team within the service alongside the Head of Systems, Business Analyst Lead, Reporting Solutions Architect and Senior Team Managers. This role will be expected … Manage the Service desk team and provide leadership to the Service Desk team from both a technical escalation point for direct reports and a management escalation point for strategic and operational decisions. Be responsible for oversight of Problem management, developing processes/Standard Operation Procedures to manage … required, on difficult issues, working to tight and often changing timescales Desirable ITIL trained Demonstrated experience in a Healthcare environment Comprehensive knowledge of change management techniques and tools Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such more »

Certificates Microsoft 365 Certificates CompTIA A+ Technical PC or similar certifications Microsoft Certified IT Professional (MCITP) MS Windows setup, configuration, troubleshooting MS Teams Document management and MS SharePoint Good experience in User support, Change support, Service Delivery, Problem Management; Experience in Testing, Information and Knowledge Management, Information Security Management ; Good knowledge of Component Integration and Solution Deployment; Good understanding of IT security and best practices; Experience working in a multicultural environment; Strong communications skills; English is mandatory (minimum level B2); Experience in communicating in English with non-native English speakers; Ability to provide support … pressure; Ability to handle a constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times; Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it; Working knowledge of common operating systems and software more »

Active Directory and MS Exchange environments, preferably secure. Skilled in MS Windows client configuration and support (Windows 10/11). Familiarity with service management tooling and ITIL. Must hold a valid Security Clearance (SC). Proficient in MS Office Suite. Desirable Skills and Experience: Experience in supporting live … services, incident investigations, problem management, change management, and defect management. CentOS/RedHat experience is a plus. Microsoft MCSE Qualification or equivalent Apply now for immediate consideration. more »

the latest mobile technology, reducing paper usage and utilising clinical decision support tools. The Unified Communications EPR Team Leader will be responsible for technical management of the ICT Unified Communications EPR (Electronic Patient Record) mobile devices across the University Hospitals of Northamptonshire (UHN) working with the Unified Communications Manager … maintenance and operations of the Trust PABX rooms, communications rooms and wiring rooms. The post holder will be responsible for providing leadership and technical management to the ICT Unified Communications teams & Switchboard teams to meet both operational and strategic requirements for provisioning digital services to the Trust. The post … reference/subject matter specialist for the Unified Communications team across UHN. Responsibility for Human Resources The post holder will be responsible for line management and day to day co-ordination responsibility of the ICT Unified Communications Technicians. The post holder will be responsible for ensuring all ICT Unified more »

EPR Team Leader and support the Clinical Applications Team in the day to day operation of your team of staff. You will have excellent problem solving, communication and organisational skills, along with experience of supporting a team within a digital healthcare environment. Have awareness of how computer systems support … patient care will be essential as will experience of working in a system management role. You will lead on the delivery of an efficient, responsive, effective and customer focused service through the supervision of an applications support service team. You will lead on designated areas of responsibility to support … system downtime is minimised and associated risks are mitigated. You will negotiate with third party suppliers and system users as necessary for incident and problem management, priorities, acceptance testing. You will lead on designated areas of responsibility towards the planning of improvements to ensure systems are reliable and more »

or services to meet these needs and engage in meaningful interactions and relationships with users. Puts users first and can manage competing priorities. Service management framework knowledge - Has an in-depth understanding of Service Management Framework principles and processes and the ability to apply the technical knowledge in … service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service. Problem management - Understands and identifies problems, analysing and helping to identify the appropriate solution. Is able to classify and prioritise problems, document their causes … and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made. Incident management - Co-ordinates the response to incident reports, ensuring relevant prioritisation and detail to allow effective investigation. Identifies the correct procedures or channels for resolution more »

remote A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and manage service trends and risks and recommend interventions before problems impact … service levels. Responsibilities: Monitor and respond to IT incidents reported by users, systems, or automated tools Coordinate the incident management resolver teams and assign roles and tasks according to the severity and urgency of the incident Follow the established incident management procedures and best practices, and ensure compliance … with IT policies and standards Escalate major incidents to senior management and relevant stakeholders, and provide regular updates and reports Document and maintain records of all incidents and their resolutions, and identify trends and patterns Evaluate and improve the incident management process and tools, and provide feedback and more »

Job summary We are looking for a talented Service Management Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled Service Management Practitioner … to join our dynamic team and help us achieve our mission. Main duties of the job The Service Management Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service … desk is constantly developing and improving. The Service Management Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The Service Management Practitioner monitors operations to make sure tickets are addressed in a more »

environment ensuring standards and controls are strictly followed. Skills & experience : Experience of working in financial services industry Strong incident background and experience of Incident Management in enterprise transformation Understanding of Problem Management ITIL v3 or V4 accredited Knowledge of any incident tracking system such as ServiceNow Excellent more »

/24 Rate: To £550 Per Day - Inside IR35 (PAYE via umbrella) Our leading Services client requries an accomplishedData Scientist & Senior Business Analyst/Problem Managerwith past experience in problem management/proactive problem management. Responsibilities: Design, develop, and maintain BI solutions using ServiceNow, Power BI … Maintain and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow more »

of Front Office related issues and resolving or engaging with application owners, infrastructure owners, IT security owners and vendors to provide effective issue and problem management and rapid resolution. Provide English language support to colleagues across EMEA region with awareness of and consideration to differing cultures and/ more »

Maintain and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow more »

GPOs), and other Windows server roles and features. Implementing and maintaining virtualization technologies like Hyper-V, VMware, and managing virtual machine deployments. Performing patch management, software deployments, and ensuring compliance with security policies and guidelines. Monitoring system performance, analyse logs and events and implement fixes as part of the … incident and problem management. Collaborating with other teams to ensure seamless integration and support for Windows-based applications and services. more »