Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Arla Foods Plc
central planning Act as first line support for 3rd party locations with regards to SAP related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve … develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to more »
condition and maintain accurate maintenance records. Ensure financial controls and departmental systems and processes are followed. Engineering Manager Key Responsibilities: Evaluate contractor performance against SLA's, conduct regular contractor reviews with detailed records of meetings. Effectively manage resources for the repair and maintenance of site services, buildings and contract machinery. more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Paradigm Housing
Here at Paradigm, it is all about our Customers and we are seeking an exceptional Reactive Works Co-ordinator to assist with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If more »
change and keep up with new technologies using own initiative Ability to work within Change Management guidelines (ITIL). Desirable Experience of working to SLA targets and co-ordinating workload to meet them Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
anonymous company
We are a leading contractor in the Retail, Leisure, Commercial & Residential Sectors. We are currently looking for a new Contracts/Project Manager with industrial/commercial experienceto join us to oversee and manage our new build warehouse projects in more »
that are underway at Enterprise and International level and assess its impact on the existing data defects Ensure data defects are handled with the SLA Responsible for managing data quality metrics Prepare and present materials on data defects in relevant data councils Propose proactive & reactive controls to help strengthen the more »
through deployment and operations in production Technical Incident Management Is responsible to address and resolve live production issues by mitigating the customer impact within SLA Is responsible to improve the overall reliability of systems by producing long term solutions through root cause analysis Is responsible to keep track of incidents more »
to prevent escalations. Provide excellent customer service for internal and external customers. Adapt quickly to dynamic team environments. Ensure the department/contract meets SLA performance targets. Maintain and improve customer satisfaction levels. Adhere to policies and procedures. Keep skills up-to-date with IT industry standards relevant to the more »
to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain a consistent and effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as more »
external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as more »
external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as more »
external customers to ensure consistent experience * Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution * Ensure Department/Contract meets SLA performance targets * Maintain and improve customer satisfaction levels * Understand and adhere to policies and procedures * Keep skills up to date with IT industry standards as more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Morrison Data Services
ensure accurate and timely invoicing to our clients. Be tenacious & strong-willed to conclude investigations quickly. Carry out daily inbox management in line with SLA requirements. Be able to effectively follow escalation processes when appropriate. Prioritise daily workload to ensure SLAs are successfully achieved. Ensure daily reporting, including analysis and more »
Belfast, City of Belfast, County Antrim, United Kingdom
Click Digital
external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as more »
line) either in person or remotely. Escalate issues in line with company processes to ensure customer demands are met. Ensure Department/Contract meets SLA performance targets Supporting Dell kit, docking stations, keyboards, mice Windows 10/11 environment MS Outlook & Office 2016 Software Installation & some App support that comes more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Purview Consultancy Services Ltd
external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as more »
external customers to ensure consistent experience * Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution * Ensure Department/Contract meets SLA performance targets * Maintain and improve customer satisfaction levels * Understand and adhere to policies and procedures * Keep skills up to date with IT industry standards as more »
customer liaison and provide an effective and efficient interface between ITS and its customers. Perform reporting and analysis of incident trends, problem management and SLA/KPI performance related to customer support. Work with IT and Security teams across the Bank to ensure effective incident, request, SLA and problem management more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
support of a large and varied user base in IT systems - Experience of an ITIL service environment - Experience of working to ServiceLevelAgreement (SLA) targets and co-ordinating workload to meet them - Understanding and experience of providing an effective customer service Desirable Skills: - Knowledge of ITIL strategy - Knowledge of more »
Handling and resolving routine tasks and problems * Makes knowledge available to partners and colleagues. * Ownership of assigned tasks and resolution of customer problems within SLA Your experience * 3+ years proven experience actively working with Oracle or Red Hat Linux and/or Solaris in a production operational environment * Fully familiar more »
Handling and resolving routine tasks and problems * Makes knowledge available to partners and colleagues. * Ownership of assigned tasks and resolution of customer problems within SLA Your experience * 3+ years proven experience actively working with Oracle or Red Hat Linux and/or Solaris in a production operational environment * Fully familiar more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Inchcape Retail Limited
IT Hardware and Software specifications in line with the business needs, including a technical view on upcoming technology. Experience of managing 3rd party vendors, SLA management, invoicing, and billing queries Self-driven with the ability to identify and drive their own objectives and initiatives with minimum of guidance. Possess the more »
Hardware Suppor t Windows 10 laptop/Desktop ChromeOS devices Mobile phones Excellent customer service skills Excellent telephone manner Working within agreed timelines and SLA's Owning and managing support requests through to resolution Working within a team in a demanding environment Working knowledge of Service Desk tools QUALIFICATIONS *Applicable more »
Are you looking for that next step in 1st Line Support? Can you provide customers with excellent service, and understand IT 1st line issues? Location: Ireland (Swords) Role Purpose Provides technical support activities as part of service delivery provision and more »
Be experienced/certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Understand contracted SLA's and ensure processes and OLAs are met. Provide 1st line support for installed third party hardware and raise support calls where applicable. Monitor progress more »
